The staff in store were incredibly helpful, friendly and informative. I received regular emails and phone calls to keep us up to date on the process. Was delivered on the day that it was expected, it... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The delivery guys were great. Chris and Bradley did a thorough and efficient job with excellent demeanour. The bed is much improved and we have slept better on the new bed. The two ladies in stor... Se mer
Företaget har svarat
The bed and mattress were reduced as ex display. The sales girl seemed lovely and helpful, but was not completely upfront about the costs....the bed could be delivered ( no mention of a charge of £49... Se mer
Företaget har svarat
Our sales person was Sean. Relatively new to his post but had a first class knowledge of the products. He was most helpful, very pleasant and patiently went through all the options available. Not push... Se mer
Företagsinformation
Om Bensons For Beds - Andover
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit 5 Enham Arch Retail Park, Newbury Road, SP10 4DU, Andover, Storbritannien
- 1264335460
4,7
Utmärkt
181 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I was very impressed with the Andover…
I was very impressed with the Andover store and the range of mattresses. My partner quickly found a mattress that was perfect for us. Tara, the store assistant was brilliant and knowledgeable without being too pushy. Just right.
Having found the right mattress it was much more money than I planned to spend. I left my debit card at home and only had a limited amount of cash on me.
I planned to go back later in the afternoon and purchase the mattress but ran out of time. Consequently I looked it up online and ordered it last night.
My only regret is not having the time to make the purchase through Tara after putting in the work and preparing the quote.
21 januari 2023
The young lady assistant who served us…
The young lady assistant who served us was fantastic,we would recommend bensons beds to are families and friends
16 januari 2023
IGel bed and mattress
The ordering experience was great. Tara the sales assistant was brilliant, she listened to what our requirements were and advised us accordingly. Not once did we feel pressured even when the additional service packaged was mentioned. We can't rate the delivery service as we only ordered the bed yesterday. As for the value for money we feel we have a very good deal with the sale promotion for a quality product.
14 januari 2023
First class service
Our sales person was Sean. Relatively new to his post but had a first class knowledge of the products. He was most helpful, very pleasant and patiently went through all the options available. Not pushy for the sale when we wanted time to consider what was best for us. We were so impressed that we made a point of returning to Sean a few days later to make our order. A good range of products on show in the store.
11 januari 2023
Very helpful assistant
Very helpful assistant who explained the bed and mattress options very clearly. Gave us an estimate of total cost with sale prices.
6 januari 2023
I would not buy from Bensons for Beds again
I would not buy from Bensons for Beds again due to the following reasons
1,The staff in store will not advise you of the correct guarantee information. eg 5 years instead of 1 year
2, The staff do not know item specifics e.g rechargeable remote. staff claimed they didn't know how can you sell products but not know about them ?
3, They sell damaged goods either through incorrect routing/use or will-fully damaged by staff.
4, Store manager said they would be in touch to advise on replacement items once agreed replacements would be ordered ( unsure if they actually have been) no telephone call received.
maybe my experience is due to poor staff knowledge or just poor staff in general in this particular store.
11 december 2022
Helpful and informative
26 december 2022
A positive experience. The staff were friendly
The staff were friendly, helpful and informative, without being overpowering. Buying a mattress proved to be stress free thanks to the service provided.
18 december 2022
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