The staff in store were incredibly helpful, friendly and informative. I received regular emails and phone calls to keep us up to date on the process. Was delivered on the day that it was expected, it... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The delivery guys were great. Chris and Bradley did a thorough and efficient job with excellent demeanour. The bed is much improved and we have slept better on the new bed. The two ladies in stor... Se mer
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The bed and mattress were reduced as ex display. The sales girl seemed lovely and helpful, but was not completely upfront about the costs....the bed could be delivered ( no mention of a charge of £49... Se mer
Företaget har svarat
Our sales person was Sean. Relatively new to his post but had a first class knowledge of the products. He was most helpful, very pleasant and patiently went through all the options available. Not push... Se mer
Företagsinformation
Om Bensons For Beds - Andover
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit 5 Enham Arch Retail Park, Newbury Road, SP10 4DU, Andover, Storbritannien
- 1264335460
4,7
Utmärkt
181 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Rhys was very helpful and polite when…
Rhys was very helpful and polite when we came in to choose are new bed in the Andover branch, highly recommended, great service, thank you Rhys.
11 mars 2023
The staff in shop were helpful and…
The staff in shop were helpful and friendly and likewise the delivery men were very friendly and helpful.
9 mars 2023
My wife and I had a very good…
My wife and I had a very good experience on our visit to Benson Beds.
We were welcomed by Gay the shop assistant and were shown and told about the items we were interested in with a very professional and relaxed attitude.
The whole process was explained very well and we left the shop feeling very happy after purchasing a New bed and mattress.
8 mars 2023
I was very happy with service received…
I was very happy with service received from visiting showroom to delivery of my bed the service was professional and helpful.
3 mars 2023
Really helpful staff
Went to purchase a new mattress. Tbe staff were helpful but not overbearing.
Easy transaction
4 mars 2023
The staff were really helpful and we…
The staff were really helpful and we got exactly what we wanted would definitely shop at bensons again
4 mars 2023
Good service
Good service. Staff very helpful and knowledgable. Have been looking for months trying to find a suitable ottoman and popped into Bensons and found a suitable one. Awaiting delivery shortly.
28 februari 2023
Helpful staff that took time to see…
Helpful staff that took time to see what our needs were and helped with our purchases.
26 februari 2023
Good and friendly advice
Good and friendly advice from the sales people in the store. Very seamless process.
23 februari 2023
Very helpful staff and no pressure
17 februari 2023
The whole process has been pleasant and…
The whole process has been pleasant and easy. Bed is great and very comfortable. Highly recommend.
17 februari 2023
Store staff were excellent but finance…
Store staff were excellent but finance company were so slow hence the 4 star review
14 februari 2023
Nice sales person.
I found the experience great. I found the salesperson called Tara super helpful and informative. She was not pushy or tried any sales talk, she was only there to help. She was my deciding factor to go for the sale. Plus it was extremely nice to have a normal chat with her as well.
4 februari 2023
The instructions are all in French and…
The instructions are all in French and weren't easy to follow. Not all if the screws were included
19 januari 2023
Great Service
Customer advisor was knowledgeable and advised us without hard sell. We didn't purchase on the format day but went back the next day and saw the same advisor and completed the purchase.
29 januari 2023
Great service from Andover branch
Great service from Andover branch. Would definitely use again. Thank you.
1 februari 2023
Very badly run company
Very badly run company. Went to the local store, left messages online and no one did anything. If you want to change your order they will charge you a horrendous more than 20% extra charge. The other item came damaged as well. No compensation or leniency for the customer if they make mistakes and they make PLENTY! The delivery people were too lazy to move the mattress upstairs. Said it did not fit did and did not even try, so we did and it went up smoothly. The worst company I have ever shopped at. Will never ever shop with Bensons ever again. The recent reviews online gave Bensons poor marks. Customer service nonexistent!
1 februari 2023
Omdöme utan inbjudan
Very helpful and knowledgeable staff…
Very helpful and knowledgeable staff (Andover store). Choosing our new mattress was therefore a pleasurable and stress-free experience.
15 januari 2023
Quick and easy experience
16 januari 2023
staff helpful with good knowledge
24 januari 2023
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