Bensons For Beds - Aberdeen Omdömen 

Customer service was really good initially. Jodie and Daisy were really helpful when my partner and I were in store on Sunday 26/1. However when we phoned back on the Tuesday as we realised there was a mistake with the bed colour and that we'd been overcharged, a gentleman was manning the store phone. He seemed generally clueless when we asked questions, was unaware of relevant discounts and promotions (had an attitude of 'take it or leave it'), told me a product was unavailable when it was in fact available then when my partner phoned later to enquire about the product, he snapped at her on the phone and suggested that customers in store were more of a priority than she was. On top of that he still never rectified the mistake with the order. Thankfully Daisy was available the next day when we phoned and sorted things out for us.

Very good service

Great service, great price and quick efficient delivery

Darrell was vey helpful and l got just the bed l wanted. I would recommend anyone needing a new bed to give bensons a try.

Found exactly what I was looking for at a reasonable price, the staff couldn’t have been more helpful

Staff very h

Really bad ,
No Customer options for any input ,
No option for modifying, can't do any changes
Benson design only

Lovely girls in store very helpful and knowledgeable on product

Called for enquiry and was greeted with nice, friendly person from the Aberdeen location.
Good communication between us and quote for goods received by email without and problem and promptly.

It gentleman who served us was very helpful and gave us good information and advice about mattresses.

Lady in shop very helpful and friendly

Staff very helpful and friendly

Easy to shop online

Great advice in the shop at the Harbour Village in Fleetwood and the item was delivered on time.

Great customer service and really helpful staff

Staff were friendly and very helpful for choosing the right quality of what we needed.

Staff memeber very helpful and took her time to answer questions very good knowledge

Quick and efficient service

A fantastic experience from start to finishing of the ordering process in the Aberdeen Union Square store. The team were helpful, informative, and very friendly making the experience much more immersive. Thank you to all involved and we look forward to receiving our new mattress.