Ben's Gutters Ltd Omdömen 12 245

had a great experience with Ben’s Gutters. The booking process was straightforward, the team arrived on time, and they were friendly, professional, and efficient throughout. The work was completed to a very high standard and everything was left clean and tidy afterwards.
It’s clear they take pride in their work and customer satisfaction. I’m very happy with the service and wouldn’t hesitate to recommend Ben’s Gutters to anyone looking for reliable and professional gutter cleaning. I’ll definitely use them again in the future.

Excellent service and will use again!

Martin explained what he was going to do, he cleaned up after his, work and did a great job.

service done well and on time. Highly recommended

The cleaners arrived on time and managed to still deliver a fantastic job, even without an outside tap being available. They also unblocked the down pipe and after a rain shower the difference from before is incredible! Very helpful staff and couldn’t have asked for anything more

Cleaner text in advance of arrival, turned up on time, was friendly and courteous and did an efficient job. He gave an honest report of good condition and did not push any sales agenda but did thorough work, fixed a loose clip and showed consideration for my property and neighbours. Very impressed as are my neighbours who also use the same company.

A prompt, friendly and helpful service. The job was completed quickly and efficiently, despite there being a considerable accumulation of leaves and debris in the gutters and downpipes.

The cleaner was prompt, polite and efficient.

Remy the technician was very thorough and quick and kept it clean

On 12 March and over the following three weeks, my experience with this company was very disappointing.
Only the back gutters of the house were cleaned initially. I sent them a video clearly showing that the upper front gutter had not been cleaned, yet I was still charged the full amount. They only addressed the issue with the front gutter after I posted my first review.
They did return once, but did not have the proper equipment to clean the front gutter and asked if I would accept them using a SkyVac system next time. I agreed, on the condition that everything would be cleaned.
Additionally, the person who cleaned the back gutters said that the roof was in good condition. However, just two days later, a builder took photos showing that several slates near the gutter had shifted.
The company then rescheduled the follow-up appointment multiple times, forcing me to call their office repeatedly. I requested a partial refund and informed them about the issue with the slates, but this was largely ignored. I was eventually offered just over one-third of the amount I had paid.
It’s also worth noting that I usually clean two of the back gutters myself, and the garage gutter is always clear. In reality, they only cleaned one upper gutter and a few small sections during the first visit.
At the end of March, another worker came. He was polite and conscientious and did his best, but he was unable to clean the entire gutter because one of the slates had shifted. As he explained, they only use a vacuum system and do not have a high ladder to properly access the area.
Would I use this company again? Highly unlikely. I’ve spent a significant amount of time chasing them and sending them reminders that they needed to bring a Sky Vac system, and now I need to hire roofers to fix the slates—who could have cleaned the gutters properly in the first place.
I only contacted them after receiving an advertisement through my letterbox while considering getting the gutters cleaned.

Bens Gutters carried some work out on our gutters this morning. Prompt, clean and tidy workmanship. Zenon was brilliant went above and beyond to clean the gutters. Five stars from me.

The whole service was as expected the technician was very professional and curious, showed before and after pictures and left no mess around the property he is a credit to you business.

Very happy with the service provided by Ben’s gutters and specifically Peter Sparks who was quick, thorough and very helpfully pointed out an issue with the roof. Would recommend Peter to others.

Excellent service from booking to completion. Received a price & date. Russell did a super job of cleaning, showing me pictures & also advised of issues I may need to deal with in the future
Highly recommend

Very Thorough. Cooperative with our requests

I called Ben's Gutters as rain water was pouring over the top and I wasn't sure if it was blocked or lose. Ben's Gutters came when they said and sorted the issue quickly... I would use this company again - very reliable. Thank you.

Young lad was friendly and efficient. He helped me to look around my property to see if there was a vent which didn't have a cover over it. He found a spare cover in my gutters and we looked for where it came from.
He was helpful.

Leon the operative arrived on time but on inspecting the property said he couldn’t clean the conservatory roof as agreed because it was a solid roof and could be damaged.On inspecting the rest of the property he said cleaning the cladding was not on his list again as had been agreed .Leon phoned the office to be told that the salesman had been looking at a neighbour’s house on Google Earth and not mine and that the job would now cost £70 more than quoted for doing less.Obviously this was unacceptable and after much “discussion “we agreed a price.One hour after arriving Leon started work.He was a hard working,conscientious and efficient worker as well as a polite and pleasant person.He did a good job.But for him this report would have been much worse.I have not received the refund due as yet.

Flexible and helpful team member who addressed concerns and managed the job very efficiently.