Was getting gutters cleaned ready to put my late brothers house on the market, Jamie came and was punctual, polite, efficient, cleared up after himself, you wouldn’t have known he had been apart fro... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Our appointed cleaner, Lee Hollingsworth arrived not only on time, but early which suited us. Within minutes of arriving he was hard at work, and not once did he stop until finished. The work done was... Se mer
Ayrton Hoare was rep from Bens gutters who came out to fulfill request . He turned up within time frame given, was polite , explained what he was going to be doing , and after it all went over some th... Se mer
Företaget har svarat
The booking process was good and the company were very prompt in all communications. My cleaner came when he said he would. He was friendly, considerate of my house, including my plant pots etc.,... Se mer
Företagsinformation
Skrivet av företaget
Exceptional Service, Every Time! At Ben’s Gutters, we provide high-quality, reliable, and efficient gutter cleaning and roof washing services. Our experienced team uses both traditional and modern equipment to thoroughly clean your gutters and roof, ensuring your property stays in top condition. From our easy booking process to our polite, professional staff, we make sure every job is completed with care and attention to detail. Whether you need routine maintenance, a deep clean, or roof washing, you can trust Ben’s Gutters to get the job done right. Experience why so many customers recommend us – we’re the name you can count on for all your gutter and roof cleaning needs!
Kontaktuppgifter
Llama Park, Wych Cross, RH18 5JN, Forest Row, Storbritannien
- 0800 056 5481
- info@bensgutters.com
- www.bensgutters.com
4,7
Utmärkt
12 tn omdömen
Har besvarat 99 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Five star
Quick booking process and the guy who did the work was very polite, professional and honest.
10 april 2026
Omdöme utan inbjudan
Svar från Ben's Gutters Ltd
Hi Phyllis,
Thank you for your kind feedback. We're glad the booking process was straightforward and that you were happy with the polite and professional service.
Kind regards,
Kate
Ben's Gutters
Marcin
Marcin, from Ben's Gutters has done very good job and I am happy for appointing him to do the work. He explain every thing and answer all my queries and I am thankful to him and wish him well.
16 april 2026
Omdöme utan inbjudan
Svar från Ben's Gutters Ltd
Hi R Fatah,
Thank you for your review. We're pleased to hear Marcin did a very good job and took the time to explain everything clearly.
We appreciate your kind words and will pass them on to him.
Kind regards,
Kate
Ben's Gutters
Had gutters cleaned by Connor H today
Had gutters cleaned by Connor H today. He explained the process well and his work was excellent. Highly recommend. Thank you
16 april 2026
Omdöme utan inbjudan
Svar från Ben's Gutters Ltd
Thank you for your review. We're pleased Connor H kept you well informed and that you were happy with the quality of the work.
Thank you for the recommendation.
Kind regards,
Kate
Ben's Gutters
Significant damage caused, no interest in rectifying
On 14th April, a gutter cleaner visited my property for which I paid £207 to have the gutters emptied and cleaned.
Upon their departure, the gutters were significantly damaged where paint has been rubbed off in multiple areas which will need repair. There was also wiring disturbed and left loose, as well as gutters still being full of debris.
I raised these issues with Ben's Gutters, sent 2 emails, 2 Whatsapps and made 2 calls before any response - the response I was offered was that they could 'ask the cleaner to come back' - given the last time he was at my property he caused significant damage, how is this a suitable solution? Secondly, they are 'unable to offer a full refund because the service was carried out'. I am now out of pocket, with significant property damage I am going to have to pay to repair, without the service I paid for having been completed to any acceptable standard.
I have escalated the issue and am awaiting a response from upper management.
14 april 2026
Omdöme utan inbjudan
Svar från Ben's Gutters Ltd
Dear Emily
I am sorry to hear that the service wasn't carried out to your satisfaction and if any damage was caused during the cleaning.
Can you please email me your details to customer-satisfaction@bensgutters.com to look into this for you?
Kind Regards
Kate
Ben's Gutters
Stones from gutters blocking downpipes
Gutters had been regularly cleaned by Ben's Gutters for many years.
The downpipe was blocked. When I investigated I found stones from the flat roof blocking the downpipe to around 3 feet in depth above ground (I haven't yet cleared the below ground stones). Clearly their idea of cleaning the gutter is pushing it all into the downpipe - rather than removing it. This causes long term problems. Clearly not competent.
2 oktober 2025
Omdöme utan inbjudan
Svar från Ben's Gutters Ltd
Dear customer
I am very sorry to hear that the downpipe was blocked.
The cleaners are definitely not instructed to block downpipes. That defeats the purpose of cleaning as this will be visible in the next rain. We can come and sort the downpipe out if it ends above the ground and clear it for you.
Can you please email me your details to customer-satisfaction@bensgutters.com so we can arrange a visit?
Kind Regards
Kate
Ben's Gutters
Jason came today and did a great job…
Jason came today and did a great job with cleaning the house gutters. He was very friendly and efficient and I can recommend him.
16 april 2026
Omdöme utan inbjudan
Svar från Ben's Gutters Ltd
Hi Dennis,
Thank you for your review. We're pleased to hear Jason did a great job and that you found him friendly and efficient.
We appreciate your recommendation.
Kind regards,
Kate
Ben's Gutters
Can we have him next year
Harrison was a very personable young man who did a really good job for us. He cleaned the gutters out and washed down the uPVC, an excellent job.
10 april 2026
Omdöme utan inbjudan
Svar från Ben's Gutters Ltd
Hi Mr Bonner,
Thank you for your kind review. We're delighted to hear Harrison made such a positive impression and that you were pleased with the work carried out.
We’d be more than happy to arrange for him again next year.
Kind regards,
Kate
Ben's Gutters
Great service
Great service was very easy to book and they came really quickly and did an efficient job
13 april 2026
Omdöme utan inbjudan
Svar från Ben's Gutters Ltd
Hi Claire,
Thank you for your review. We're pleased to hear the booking process was straightforward and that you were happy with the prompt and efficient service.
Kind regards.
Kate
Ben's Gutters
Fantastic service.
Fantastic service.
Sent email, and call back was very rapid. Managed to book me in for two days later.
Would definately recommend, very reasonable price wise.
13 april 2026
Omdöme utan inbjudan
Svar från Ben's Gutters Ltd
Hi Sarah,
Thank you so much for your kind review! We're really pleased to hear you were happy with the service and that everything—from the quick response to the booking—worked smoothly for you.
We really appreciate your recommendation and hope to help again in the future.
Kind regards,
Kate
Ben's Gutters
Bens Gutters experience
Marion cleaned our gutters this morning. Professional, polite, no mess - all in all an excellent experience. We definitely recommend Bens Gutters (and Marion)!
15 april 2026
Omdöme utan inbjudan
Svar från Ben's Gutters Ltd
Thank you, Leigh, for your review. We’re pleased to hear Marion provided a professional and polite service. We appreciate your recommendation and will be sure to pass on your feedback.
Kind regards,
Kate
Ben's Gutters
The contractor arrived within the time…
The contractor arrived within the time agreed. He was very pleasant. He swept up any debris at the end of the job and he called to say goodbye.
14 april 2026
Omdöme utan inbjudan
Svar från Ben's Gutters Ltd
Thank you, Carol, for your review. We’re pleased to hear our contractor arrived on time and was pleasant and professional.
Kind regards,
Kate
Ben's Gutters
Booking was easy
Booking was easy. The price was agreed beforehand. The cleaner attended within the agreed time slot. He did a good job and he was polite, pleasant and friendly
10 april 2026
Omdöme utan inbjudan
Svar från Ben's Gutters Ltd
Thank you, John, for your review. We’re pleased to hear everything went smoothly and that you were happy with the service provided.
Kind regards,
Kate
Ben's Gutters
Good friendly service
Connor H was on time, friendly and did a good job of cleaning our gutters for us. Would use this service again.
14 april 2026
Omdöme utan inbjudan
Svar från Ben's Gutters Ltd
Thank you, Richard, for your review. We’re pleased to hear Connor H was on time and provided a friendly service, and that you were happy with the gutter cleaning. We look forward to helping you again.
Kind regards,
Kate
Ben's Gutters
Professional
The operator was very friendly, polite and professional. My gutters were cleaned well and I was also offered advice on having an extra down pipe.
14 april 2026
Omdöme utan inbjudan
Svar från Ben's Gutters Ltd
Thank you, Chris, for your review. We’re glad you were happy with the service.
Kind regards,
Kate
Ben's Gutters
Gutters cleaned by Leon
Gutters cleaned by Leon. Very friendly and helpful, he did a great job.
13 april 2026
Omdöme utan inbjudan
Svar från Ben's Gutters Ltd
Thank you, Mr John , for your review. We’re pleased to hear that Leon was friendly and helpful, and that he carried out the work to a high standard.
Kind regards,
Kate
Ben's Gutters
Recommended
Just had Dewayne out to repair gutters, and clear the gutters. On time, great honest guy and great job done. Highly recommended. Thank you
15 april 2026
Omdöme utan inbjudan
Svar från Ben's Gutters Ltd
Thank you, Shaun, for your review. We’re pleased to hear Dewayne arrived on time and carried out the work to a high standard. We appreciate your recommendation.
Kind regards,
Kate
Ben's Gutters
Very good level of service
Work carried out by an efficient, demonstrating a very personable approach, staff member named Russell. All left clean and tidy
10 april 2026
Omdöme utan inbjudan
Svar från Ben's Gutters Ltd
Thank you, Anon., for your review. We’re pleased to hear the work was carried out efficiently with a personable approach, and that everything was left clean and tidy.
Kind regards,
Kate
Ben's Gutters
Mariano was very conscientious and…
Mariano was very conscientious and helpful and I am very pleased with the gutter cleaning. I will definitely use Ben's Gutters again and would recommend them to anyone who wants needs this service.
15 april 2026
Omdöme utan inbjudan
Svar från Ben's Gutters Ltd
Hi Mr John,
Thank you for your review. We’re delighted to hear that Mariano was attentive and supportive, and that you were satisfied with the gutter cleaning. We value your recommendation and hope to assist you again in the future.
Kind regards,
Kate
Ben's Gutters
Great experience with Ben’s Gutter's
had a great experience with Ben’s Gutters. The booking process was straightforward, the team arrived on time, and they were friendly, professional, and efficient throughout. The work was completed to a very high standard and everything was left clean and tidy afterwards.
It’s clear they take pride in their work and customer satisfaction. I’m very happy with the service and wouldn’t hesitate to recommend Ben’s Gutters to anyone looking for reliable and professional gutter cleaning. I’ll definitely use them again in the future.
10 april 2026
Omdöme utan inbjudan
Svar från Ben's Gutters Ltd
Hi Mrs Claire,
Thank you for your review. We’re glad you were happy with the service, and we appreciate your recommendation. We look forward to helping you again in the future.
Kind regards,
Kate
Ben's Gutters
Excellent service and will use again!
Excellent service and will use again!
22 september 2025
Omdöme utan inbjudan
Svar från Ben's Gutters Ltd
Hi Roger,
Thank you for your review. We’re pleased you were happy with the service and look forward to helping you again.
Kind regards,
Kate
Ben's Gutters
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