Belvoir  Omdömen 

587
•
TrustScore 2 av 5

2,1

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Belvoir Brighton Absolutely horrible job at communication and action. I used to have mold and leaks, after attempting to contact a representative, they would change or tell they are on holidays, an... Se mer

Betygsatt 1 av 5 stjärnor

Do not go with Belvoir especially if you're looking for student lettings. Their communication is poor, they are slow on acting upon repairs or concerns, staff are lazy. You also won't get any of your... Se mer

Betygsatt 1 av 5 stjärnor

Very unprofessional estate agent. Lack of communication, unanswered messages. Viewings cancelled at last minute. Do not use for buying or selling.

Betygsatt 5 av 5 stjärnor

Karen and Alanna have been amazing and dealing with other crap Agents that were not doing there job properly always chasing other Agents and getting things done making phone calls and dealing with al... Se mer

Företagsinformation

  1. Fastighetsförvaltning

Skrivet av företaget

Each of our 170+ offices are owned and run by passionate, local property experts that operate out of eye-catching shopfronts on the high street. This means you’re getting the benefit of buying, selling and letting with a national brand, but you’re also benefitting from a local owner who is highly motivated to help you achieve your goals, and genuine local expertise and knowledge. Good customer service is extremely important to us and one of our core values as we understand that property is personal. Another one of our core values is professionalism. Our franchisees are kept up to date with all changes to compliance and legislation as well as general changes to the sector to ensure our customers can be confident in our service offering. In 2012, Belvoir became the first residential lettings agency to launch on the AIM of the London Stock Exchange and we continue to grow with our UK-wide acquisition programme, which will see further Belvoir offices and Belvoir Group offices opening up and down the country. The stringent requirements of Belvoir’s franchise licence ensures that all our offices operate under the highest standards of professional conduct at all times, and each office has access to our highly trained support team that is based at our Grantham Central Office. This team provides our offices with the latest updates and training in legal, complaints handling, IT, compliance and marketing. Each Belvoir office can provide a series of unique products and services, including leading tenant insurance and landlord insurance packages. Belvoir’s dedicated legal helpline ensures that offices are able resolve any issues quickly and effectively.


Kontaktuppgifter

2,1

Dålig

TrustScore 2 av 5

587 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

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2,1

Alla omdömen

(587)

94 omdömen under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

0 should be an option.

0 should be an option. Constant construction noise since September with workers working outside of their jurisdiction. Power drilling at 7am on a Saturday morning. I paid £1000 for a parking space, I was then told in 1 months time the entire road would be dug up to lay pipes and I had to move my car. My complaints have not been taken seriously and renting with them was the worst decision I have ever made. AVOID AT ALL COSTS

11 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

*****

Just want to say about the excellent service by the team at Belvoir sir Thomas street liverpool city centre especially mikael and Amy. They were realy helpful and quick to all my emails and phone also organised made the process stress free.

Thank you

13 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Undercover 419

Very terrible company… they are always looking for ways not to pay you back your holding deposit… even after email conversations asking for repairs and bringing their attention to an issue, they ignore and turn a blind eye just because their focus is on your holding deposit. in my case, upon entry, they gave me an inventory containing some pictures that clearly showed damages to some items but upon the end of my tenancy and when I moved out, they now claim those things where damaged by me and now asking me to pay for it… this can never happen as I still have the initial inventory pictures sent to me upon my renting this property…

I think the government or who ever is involved with the protection of tenants should investigate this company.

18 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing!

What a great team! I've never met a team of people more dedicated.

An ultra special mention for Robert and Alison; old school Estate Agents who will do anything to help you. Rob kept me sane during a very stressful time whereby everything that could go wrong during a move did.

I cannot recommend Belvoir highly enough!

23 januari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Terrible as we are still waiting for…

Terrible as we are still waiting for our deposit to be returned after weeks. We had professional cleans in that Belvoir have used themselves yet saying it wasn't professionally cleaned. We left the original blinds and other items that were the landlords in a cupboard and Belvoir say we left rubbish it was theirs not ours! They are trying anything to not pay us our deposit back in full and we have to wait until its decorated and re cleaned for them to decide what deposit if any will be received back to us. All our inspections have been very positive even to the point being told that we are keeping the property well looked after. Never again will I use Belvoir

12 februari 2026
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

I had no hot water from my combi boiler…

I had no hot water from my combi boiler over the weekend i understand that at the weekend the office is closed.
i called this morning and got the message that all lines were busy "understandably on a Monday Morning" i left a message to get a call back.
I called this afternoon and got the same message again i left a message and no return call.
does anybody actually work in this office.
i have now emailed and await a response but one can only hope.
i run a company and if i gave this kind of service i may aswell close the doors.
Do the Landlords actually know what is going on with the service provided to their tenants is like i doubt it

9 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Perfect 👌

BELVOIR MANSFIELD

Perfect from start to finish , the whole team were fantastic, special shout out to Rebekah, understood our needs and were able to guide us through the process in obtaining the house we love.
Thanks to Phillipa for closing the deal , and Sharon you make a wonderful coffee . 😊
Lovely team all round and would recommend .

6 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Complete waste of time

Complete waste of time. Enquired about a property and answered all manner of personal questions just to be told the next day that due to a high amount of interest I couldnt view.

6 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The Professionals.

As an experienced landlord I have used the services of Belvoir Lettings-Dunstable for a number of years and, crucially, they have always offered excellent customer service both to me and my tenants. Consequently, I would not hesitate to recommend their services to landlords and tenants alike.

16 januari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Unfortunately I do not normally leave a…

Unfortunately I do not normally leave a negative review! However this time I decided I must because I’ve had no response to some correspondence I’ve sent to my local Belvoir representative! I am very disappointed and upset that my representative told me that my property had been on the market for a while and he needed to end contract as it made him look silly ! I felt that was not a professional way to end the contract and have had no response or much interest or information on the sale of my property! And the agent come to me to ask me and told me they wanted to sale my property I did not ask them anyway it’s with regret I feel this way

8 januari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

We were purchasing a flat through…

We were purchasing a flat through Belvoir in 2024. I didn't want to leave a review until we were settled in our eventual home purchase.

During a second viewing, keys for the garage were not available so we were unable to view it. We did not see anything particularly wrong with this at the time until work needed on the garage walls came up in enquiries.

Langton tried to suggest our solicitor's enquiries were "a bit excessive". That diligence is exactly what we were paying our solicitor for and we did not feel comfortable with this being questioned. That the property in question ended up back on the market for £50,000 less than we were purchasing for suggests that the issues raised that led us to withdraw were indeed significant and these enquiries were not excessive.

3 mars 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Worst estate agent…

I only put 1 star because I can't put none. If you want nothing to be fixed ans emails to be ignored this is the agent for you. I have never known such bad service from an estate agent

17 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Selling property

From day one of meeting Rhys at Belvoir to sell our house, he has been absolutely amazing. He was always at the end of the phone, happy to talk things through and help with anything and everything we needed. As we came towards the end of the sale, Rhys truly went above and beyond to get us moved by Christmas, even answering questions while on his annual leave. We couldn’t have asked for better service and would highly recommend Rhys and Belvoir to anyone selling their home.

19 december 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Worst worst worst

Worst worst worst
I got the property from them for a year and was paying 850£ a month with the same as deposit money
After a year they have charged me 700£ for cleaning house and oven

That are scammers for your deposit money
Be aware folks

1 februari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Went to Morley branch to ask about a…

Went to Morley branch to ask about a property up for rent. Felt like staff were judgemental of my appearance. Never took down my details let alone ask what I'm looking for in my next home. Very rude staff

17 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great service

We recently purchased a property through Belvoir Wrexham and we were very impressed with the service received. Nothing was too much trouble when we contacted them and a special thank you to Noah, Sophie and Vaughan making the process as smooth as it can be. Having had interactions with other agents during our search I am confident to advise Belvoir were head and shoulders above the rest.

9 december 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Their Corby and Kettering branch is…

Their Corby and Kettering branch is being taken to court by us. They refused to repair damages in the property for more than 6 months,until we reported them to Corby Borough Council. They then began lying and discriminated against my wife, who has had two operations, which they knew about. Despite this, they decided to throw us out of our agreement with a dishonest landlord, the owner of a roofing company in Kettering. This heartless person decided to make us homeless this Christmas, even though we filed an official complaint with the Home Office. Beware of these people and this agency. If anyone else has similar problems, please write and contact us, as we will be filing a group complaint with the courts, newspapers, and the BBC. What they are doing and how they treat people is reprehensible, and others need to be warned about their unlawful practices and not become victims.

1 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Belvoir north helped me to buy my first…

Belvoir north helped me to buy my first home. Gillian was so good, patient and listened to me, she was Great!!!. After I had got the house I needed to know were the stopcock was and she contacted the seller to ask and I found it. In my experience this branch was great. I would highly recommend.

21 november 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Swansea/Sketty office

Swansea/Sketty office, very unprofessional service. If you happen to talk to deal with a guy called Arwell, move on fast. Sleezy, rude individual with zero organisation.

8 december 2025
Omdöme utan inbjudan

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