Beginning Boutique Omdömen 

They charge for returns and exchanges. I tried to just exchange something and they were charging $10. Needless to say will not be buying anything else from here

I ordered a pair of shorts. After less than 3 hours of wear the inside seam area was EXTREMELY pilled. I contacted their customers service expecting it to be a faulty item. I'm not one to complain (my first ever trustpilot review here) but was so shocked when their customers service replied advising that pilling was standard for their products, and they suggested I get a fabric shaver. They then contacted me days later asking for me to rate their service... never again.

If you have any sort of curves, the mini dresses will fit like a t-shirt (I am 5'1 size 4 typically dresses fit long on me). When trying to return the item, the item took extremely long to return therefore it was after the return policy. When I tried to explain and get a full refund the team accused me of lying and committing fraud. Overall combative customer service.

I bought an off the shoulder dress and the sleeve literally fell off the first time I tried it on and was about to leave the house. First they offered me $20 reimbursement to get the sleeve sewed back on out of my own time. Asked for a refund and it’s literally taken 2 weeks to travel from Sydney to their warehouse in Queensland. Avoid this nightmare 🤯

Ordered over a week ago and still haven’t received my package or updates on the tracking number. Absolutely awful delivery if anyone needs their things in a rush beware

my daughter ordered some jeans £50, paid £10 delivery and mistakenly ordered the wrong size.
As they are in Australia they wont cover the return which royal mail want £30 for, despite Consumer Rights act 2015 and distance selling regs they are hiding behind "returns policy". Great at advertising on Insta , i'll make sure she lets her social group know not to use them

They are a complete scam. Sent me a dirty, worn dress that I sent back to them and accused me of causing the damage to the item. They sent it back to me and charged my card. Absolute complete fraud. Do not order from this company unless you want to be scammed.

Amazing quality and shipping times! I am super impressed by how quickly my package came! I have ordered previously from this store before and have always been left satisfied!

The t-shirts are super soft! I have nothing bad to say, and as a plus the 'Chat Help' on the site is always perfect, and everyone is super sweet, you can ask them anything!

I will continue to order from them xx

Beautiful dress. Unfortunately I paid for express shipping which was supposed to be next day delivery. I wasn’t expecting next day delivery, but it wont be coming for 7-8 days! I wouldn’t have bought it had I known as it was needed for an event on the weekend.

Beginning Boutique really cares about the customers and values your business. They are always willing to make sure the customer feels appreciated. They have the cutest dresses and my daughter and friends love it online and in person!

Honestly the best part about this company is the customer service. They answered me within hours of every question I had. Unfortunately my daughter ordered something that wasnt right for her (happens when you buy online) but this company was so quick to help me with every issue I had. I will be 100 percent ordering from them again for prom and other school dances. The dresses are all stunning, packaged well and came on time. But whats important to me is their customer service. They are amazing and literally fix every single issue. Fast to respond and just lovely. I will be a lifetime customer TRUSTTT. Thank you again
-Shannon S

Total scam. Placed an order for second day air, package never arrived. Then they sent a photo of where it was which wasn't my porch. Refusing to give my money back. Do not order from this company!

Do NOT buy!!!!! Absolutely horrible quality. The dress came missing numerous sequins, hem and seams sewed crookedly. It's a MESS. AWFUL.

Chantal provided such great customer service, even over the most recent long weekend. Her response was quick and helpful. Very appreciative!

Be careful when ordering from this site. They only have a 14-day return window and they charge you a $13.95 restocking fee per order unless you reach out to them and ask to consolidate returns. If you are ordering a dress for an occasion you will not have a big window to do returns. They also only accept returns USPS so you have to go to an actual Post Office. The quality is ok, but not worth the price and the short return window and even as a new customer they would not budge. I won't let my daughter order from there again.

i brought three different items from here same size and all the sizes were way off. I got this yellow off the shoulder sheer top and it doesnt even stay down... i got a size 18 mini dress and it doesn't cover my bottom but Im also 5'7 so that doesn't help. Than i ordered these jeans and they were so big. First and last time ordering from these guys

I ordered a dress nearly a month ago and it still has not shipped. The seller answered my first email saying it would soon ship. When I tried to contact again, multiple times, they have ignored me. I had also paid an extra $25 for expedited shipping, which obviously did not happen. Do not order from this boutique! Very much like a scam!

Thank you for your reply. It’s unfortunate that you never replied until I posted a review. My order is number 10042. I have sent this order number info to the email you provided several times already with no response. Then I received one email response and you then asked for me to email a screenshot of my order, which I sent. Since then no response from Beginning Boutique.

At this point I want order number 10042 cancelled and refunded as the event I needed this dress for has already passed.

The total was $114.99 so I would appreciate a refund.

Maybe you need a new customer service team.

Long shipping times despite what website says. Ordered dress on 9/7 and still haven't received it - so much for homecoming....

Amazing customer service! I accidentally put in the wrong address and was worried I wouldn’t get my dress in time. Even though it was the middle of the night in Australia, Tash answered the phone right away, was so kind and helpful, and arranged to have my order re-shipped overnight from California. Thanks to her, my dress arrived on time. We were thrilled when it came—it was adorable, great quality, and exactly what I needed. Truly one of the best online shopping experiences I’ve had—I highly recommend Beginning Boutique!

So helpful, lovely, and very accomodating! Will definitely be coming back