According to your courier they made 3 attempts to deliver but this was never attempted as I work and would see any attempts. 20 notifications that one attempt at home at the same time at a post offi... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
It's good as I can get the rare items I need and I'm a return customer, but I find the delivery expensive and slow and wish there were most options.
I was a little bit suspicious as I hadn't heard from Beautycos before but the excellent price of one item was just too tempting. Got a confirmation email immediately after I placed my order, including... Se mer
Företaget har svarat
Bought a Jo Malone aftershave for a 30th birthday present. It’s beautifully wrapped so I cannot open it but in anticipation- thrilled with the purchase. A good price and arrived as promised. Would... Se mer
Företagsinformation
Skrivet av företaget
Beautycos has one of the largest selections of hair products, skin care products, perfume and make-up as well as everything the beauty heart desires. We sell all the well-known brands that you can get from your hairdresser, beautician and make-up artist, we are just much cheaper. We have a huge selection of all the well-known brands. We employ a wide range of professional staff. At BEAUTYCOS you will find everything from hairdressers, color technicians, nail technicians, materialists to beauticians. We have carefully assembled our team to be able to provide you with professional guidance. We would like to be your favorite retailer of, among other things, shampoo, conditioner and hair treatment.
Kontaktuppgifter
Klaregade 21, 5000, Odense, Danmark
- +44 20 3318 2576
- Webshop@beautycos.co.uk
- www.beautycos.co.uk
4,1
Bra
262 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 12 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Would recommend
As requested, I received an email when the item came into stock. The items were really well packaged. The delivery was quick.
31 maj 2025
Omdöme utan inbjudan
Svar från BEAUTYCOS.co.uk
Hi,
Thank you so much for your nice review.
We are happy to hear that you are satisfied with both the price, packaging and delivery – it means a lot to us!
We hope you will be very happy with your product, and we are already looking forward to welcoming you back to us.
Best regards,
BEAUTYCOS.
Allowed to order and pay for goods…
Allowed to order and pay for goods beyond actual availability. However refund was granted for the missing three items and one did arrive. Disappointed not to get all four items but grateful for one and a refund. Swift replies to my emails. Nearly all good.
20 maj 2025
Omdöme utan inbjudan
Svar från BEAUTYCOS.co.uk
Hi
Thank you so much for your review.
We’re truly sorry that we weren’t able to deliver all the items you ordered – it’s never the experience we want our customers to have. Occasionally, our stock system can show discrepancies, but we’re constantly working on improving this to avoid such situations in the future.
We’re glad to hear that you received swift replies and that the refund was processed smoothly. Your feedback means a lot to us, and we hope to have the chance to give you a flawless experience next time.
Thanks again and all the best!
Warm regards,
Louise
Customer Care – Beautycos
Old item (over 3.5 years), no refund
Item received was old (over 3.5 years), initially seller offered to refund me upon return. 2 months after they received the return via special delivery (my cost) they had not issued a refund breaching distance selling regulations, paypal had to resolve via a dispute
2 juni 2025
Omdöme utan inbjudan
Svar från BEAUTYCOS.co.uk
Dear Jennifer
Thank you for your review.
We are sorry to hear that your experience did not meet your expectations.
However, we would like to clarify that the item in question was not too old based on the shelf life stated by the manufacturer. Your fragrance was also checked via batch number according to our internal shelf life policy and was deemed suitable for sale. Perfumes generally have a shelf life of up to 10 years as long as they are stored correctly and have not been used.
We apologize for the delay in processing your return. Unfortunately, this was due to temporary challenges with our shipping partner, which affected the receipt and processing of return packages. All returned items are carefully checked before any credit can be issued, which also includes handling and registration in our warehouse.
We are of course disappointed that the matter had to be treated as a dispute - it was in no way our intention to cause any inconvenience. We appreciate your feedback and use it constructively in our work to improve returns processes and customer communication.
Best regards,
BEAUTYCOS
Excellent Service
Good pricing, product packaging is excellent, received in great condition.
30 maj 2025
Omdöme utan inbjudan
Svar från BEAUTYCOS.co.uk
Hi,
Thank you so much for your nice review.
We are happy to hear that you are satisfied with both the price, packaging and delivery – it means a lot to us!
We hope you will be very happy with your product, and we are already looking forward to welcoming you back to us.
Best regards,
BEAUTYCOS.
Excellent customer service
Excellent customer service, I order a parcel but my address was wrong, the team sorted for me quickly and I received my parcel, earlier than expected
Excellent product, well packaged and early
thanks all
19 maj 2025
Omdöme utan inbjudan
Svar från BEAUTYCOS.co.uk
Hi,
Thank you so much for your nice review.
We are happy to hear that you are satisfied with both the price, packaging and delivery – it means a lot to us!
We hope you will be very happy with your product, and we are already looking forward to welcoming you back to us.
Best regards,
BEAUTYCOS.
Haven’t delivered my item
Purchased an item on 5th May. Their nominated courier did not deliver, nor did they leave a card. The company claims delivery was attempted but I was in all day.
I now have no way of locating the item & Beautycos are saying they will deduct the cost of the return from me.
I appreciate that sometimes deliveries don’t go to plan but this is not a normal way of dealing with things.
Exceptionally poor customer service overall.
If you have the option, shop elsewhere.
21 maj 2025
Omdöme utan inbjudan
Svar från BEAUTYCOS.co.uk
Dear Daniel
Thank you for your review. We are sorry to hear about your experience – this is definitely not the impression we want you to have of our service.
According to the information from the shipping company, delivery was attempted, but we understand that it can be frustrating when you experience something different – especially if no message or card has been left.
We always do our best to help in such situations, but when a package is returned to us as “not received”, unfortunately there will be return shipping costs, which we inform you about in our terms and conditions.
That said, we take your feedback seriously and would like to investigate the matter further. You are more than welcome to contact our customer service directly with your order number so that we can find a solution that you are happy with.
We apologize for the inconvenience and hope that we will have the opportunity to provide you with a better experience in the future.
Kind regards
Beautyco Customer Service
Great service!
28 april 2025
Omdöme utan inbjudan
Svar från BEAUTYCOS.co.uk
Hi,
Thank you so much for your review and for sharing your experience. We look forward to seeing you again on our webshop!🌸
Another excellent experience with this…
Another excellent experience with this company.
12 april 2025
Omdöme utan inbjudan
Pleasantly surprised
I went online to find a particular brand of men’s aftershave which is notoriously expensive and found it on Beautycos for a really great price. From start to finish the communication regarding my order and the delivery status was brilliant and it arrived in good time. My aftershave was well packaged and I’m over the moon with the product. I would highly recommend giving Beautycos a try, I don’t think you will be disappointed 😊
2 april 2025
Omdöme utan inbjudan
Great Service. I'll be back
good products, prices & great service. I'll be back
10 mars 2025
Omdöme utan inbjudan
Svar från BEAUTYCOS.co.uk
Hi Roger
Thank you very much for this great review!
I am very pleased to hear thay you have had a great experience shopping with us, and that you appreciate our good prices and service!
I look forward to help you again in the future.
I wish you a great day!
Kinds regards
Emma, Beautycos
Good product but danish writing
The case is as expected but unfortunately the writing is danish . I really think that if you see your customer is from uk then it would be beneficial to tour customer if it’s English written
10 mars 2025
Omdöme utan inbjudan
Svar från BEAUTYCOS.co.uk
Hi Ruggero
Thank you so very much for this great review!
I am pleased to hear that you have had a great experience shopping with us, and that you appreciate our service!
I hope I get to assist you again in the future.
I wish you a great day!
Kind regards
Emma, Beautycos
One of the best shops for your beauty…
One of the best shops for your beauty needs out there. Hassle free, professional and best deals on the web.
3 januari 2025
Omdöme utan inbjudan
Svar från BEAUTYCOS.co.uk
Hi
Thank you so much for your wonderful review! I’m thrilled to hear that you enjoyed shopping with us and that you had a positive experience on our webshop.
I truly appreciate your kind words and look forward to helping you again in the future!
Wishing you a fantastic day ahead!
Kind regards
Emma, Beautycos
Svar från BEAUTYCOS.co.uk
Hi Sally
Thank you so very much for your feedback.
I am really glad to hear that you think our service is good!
I look forward to help you again in the future!
Have a great day!
Kind regards,
Emma, Beautycos
Products Perfect
Products arrived on time & exactly what I ordered. Very happy with the service
1 februari 2025
Omdöme utan inbjudan
Svar från BEAUTYCOS.co.uk
Dear MS Lambert
Thank you for the great review.
We're glad that your order arrived quickly and that you're happy with the products and prices.
We always endeavour to pick, pack and deliver as quickly as possible so that you can enjoy your order as soon as possible.
Thank you for shopping with us.
We wish you a very good day
Best regards, Louise
Arrived when it should and in good order
3 februari 2025
Omdöme utan inbjudan
Svar från BEAUTYCOS.co.uk
Dear Shane
Thank you for the great review!
We're glad that your order arrived quickly and that you're happy with the products and prices
Thank you for shopping with us.
We wish you a very good day
Best regards, Malene
Very happy with BeautyCos
Very happy with BeautyCos. I had never used the site before, but everything was excellent. Product is perfect and delivery tracking was helpful. Many thanks.
30 januari 2025
Omdöme utan inbjudan
Svar från BEAUTYCOS.co.uk
Dear James
Thank you for taking the time to give us such a nice review.
We are so pleased to read that you’ve had a good experience shopping on our webshop, and hope that your order has lived up to your expectations.
We hope to see you again on our webshop or one of our physical stores in Denmark.
I hope you have a lovely day,
Kind regards, Louise
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