I ordered 2 radiators which arrived quickly and were well packaged. One box was slightly damaged but the product was fine inside. The radiators look great and price and guarantee period were better t... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
After reading terrible reviews some months ago I called bathroom takeaway & spoke with Lesley & raised my concerns. Well I shouldn’t have worried. I have had the best service & more. For each... Se mer
I purchased some items online. Radiator valves were damaged on opening. This was identified after the 30days return window. I called and was offered a refund. Lucie was very helpful on the phone... Se mer
The first item arrived damaged and they insisted I make a new order and pay again for the shower tray and then the second delivery was “lost” and no one called me from either DX couriers or from Bath... Se mer
Företagsinformation
Om Bathroom Takeaway
Skrivet av företaget
We’re an online bathroom retailer with stores in Manchester, Lincoln and Minworth! Our goal is to offer real bathrooms at unbelievable prices with no gimmicks. With a huge range of Bathroom Suites, Showers, Radiators and more, all at some of the best prices online, we make creating your dream bathroom affordable. Plus, we offer free standard delivery on orders over £399!
At Bathroom Takeaway, we’re passionate about bathrooms and our quality customer service. That’s why we back our products with solid guarantees and a 30 day money back promise.
Visit us online or in store and discover how easy it is to transform your bathroom for less./
Our Promises
Skrivet av företaget
- Product Guarantee
- We're so proud of the quality of our products that we're delighted to offer a 100% satisfaction guarantee! Our product guarantees ensures greater peace of mind when purchasing our products.
- 30-Day Money Back Guarantee
- If for whatever reason you're not satisfied, we will provide a full refund within 30 days of receipt. Just make sure the item is unused, in its original packaging, and in a resaleable condition.
- Price Guarantee
- We guarantee the best prices around. We're so confident that we'll match any like for like quotation from any other UK supplier.
- Free Delivery over £399
- We offer free standard delivery on all orders £399 or more to UK Mainland.
- Social Media
- Follow our socials to keep up to date with our latest offers, product launches, competitions, and news.
Kontaktuppgifter
Unit 16 Floats Road, Roundthorn Industrial Estate, Wythenshawe, M23 9LJ, Manchester, Storbritannien
- 0333 305 8200
- customer.services@bathroomtakeaway.com
- www.bathroomtakeaway.com
4,5
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 92 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fully understanding of what l…
Fully understanding of what l needed.Good customer care.
Very good delivery.
20 maj 2026
Harmain from customer service was very…
Harmain from customer service was very efficient in answering my issue, which led to a successful purchase from my end. Thanks Harmain!
25 maj 2026
Omdöme utan inbjudan
Bought from this company before
Bought from this company before. Very competitive prices, good quality and superfast delivery
22 maj 2026
Everything was in the box .The instructions were clear and it looks really good now it’s installed.
Everything was in the box and the instructions were very easy to follow.
The quality was excellent.
And it looks great now it’s installed.
21 maj 2026
Prompt service and speedy delivery.
Prompt service and speedy delivery.
Packaged very well and was perfect for what we needed. Very impressed !!
20 maj 2026
Great first impression
Although not fitted yet, the radiators and valves seem to be excellent quality.
Great value, well packaged and fast delivery.
19 maj 2026
Only one part of our order has arrived
Only one part of our order has arrived. The other part (shower tray) was due Thursday 21st but for some reason got sent from Coventry to Gatwick (we're in Penzance) and I've no idea from Parcel force tracking when it is likely to arrive. Not an issue with Bathroom Takeaway - so can't comment on the actual product - just an issue with delivery.
19 maj 2026
Svar från Bathroom Takeaway
Good Afternoon Jaca,
Thank you for your review.
I am sorry to hear that you were unhappy with the our courier.
Unfortunately very occasionally couriers misroute items to different delivery depots and this is what happened in your case and which led to your delay.
We are always assessing our couriers in order to try and improve services where we can.
We really are sorry so the inconvenience this caused.
Kind regards,
- Bathroom Takeaway
Great service
Great service, radiators were delivered without valves etc but this issue was rectified promptly with no issues and delivered within a few days.
11 maj 2026
Very reasonably priced
Very reasonably priced. Very quick delivery service, easy to order to.
15 maj 2026
Good Sales Support, But Poor Complaint Handling and Aftercare
Customer service initially was good, communication during the purchase stage was responsive and helpful. However, as soon as I needed to raise a complaint, the experience deteriorated significantly.
From that point onwards, communication became poor, with repeated chasing required and little to no follow-up despite assurances that someone would get back to me. The process lacked ownership, transparency, and any meaningful attempt to resolve the issue.
Given the number of problems encountered, the lack of communication and failure to provide a fair resolution was extremely disappointing. The final response felt dismissive and did not reflect the level of inconvenience caused.
Based on this experience, I would be cautious about relying on their aftercare support if anything goes wrong.
29/05/26 thanks for your reply, However, you are wrong, unfortunately I was chasing your customer service agent as it took several days to get a reply. The eventual resolution provided, which took more than two weeks, was completely unacceptable. An offer of 10% off of any future order is unreasonable, as I would not be placing any business with you due to the handling of this complaint. If the complaint had been handled better with a reasonable refund, as requested, then you would not have had this bad review and I would have potentially used you again in the future.
15 maj 2026
Svar från Bathroom Takeaway
Good Afternoon Merrick,
Thank you for your review.
I am sorry to hear that you were unhappy with the service provided.
I can see that you were in contact with Jack in regards to your issues and that replies were completed within 24 hours as per our SLA.
We are sorry that you felt dismissed in our discission about your case. We continue to access our policies to see where improvements can be made.
Kind regards,
- Bathroom Takeaway
This company is absolutely marvellous…
This company is absolutely marvellous the customer care is great, I ordered a shower enclosure which was the wrong size I called them and they explained what I had to do to return the item at no extra charge I will get a full refund, I have ordered another enclosure, it’s lovely to be able to actually talk to a person if there’s a problem and if you email for any reason they always respond same day I cannot fault them
13 maj 2026
Late Delivery
After placing the order, I received a message to confirm that the items was out on delivery. It wasn't delivered however, and apparently only out for delivery today. Still waiting for delivery.
13 maj 2026
Svar från Bathroom Takeaway
Good Afternoon Anria.
Thank you for your review.
I am sorry to have heard of your delivery experience.
I can see you raised your order 13/05 and was dispatched the same day.
Looking at the tracking it was scheduled to be delivered 14/05 however the courier was not able to complete the delivery and reschedule this for today.
Unfortunately occasionally unforeseen circumstances block deliveries from being made which are out of our control. However we appreciate this being an inconvenience and will investigate this further with the courier.
Please accept our apologies for the inconvenience caused.
Kind regards,
- Bathroom Takeaway
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