Our experience from visiting the showroom in Crewe, to Emma’s home visit to measure up, her designs, her patience and product knowledge through all our amendments was excellent. The products were all... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Having had a not so great service with a previous bathroom company the difference was night and day . Lynsey did a great job of helping us to design our beautiful new bathroom. thank you Lynsey . The... Se mer
Excellent service and range of quality products. Tony Scarlett (based at the Colchester Avenue, Cardiff, showroom) was very knowledgeable, friendly and helpful. The quotation(s) were very clear and th... Se mer
Nicola at Kettering Showroom is awesome! She went the extra distance to ensure every single component going into the bathroom refurbishment was absolutely correct! Would recommend her service to anyon... Se mer
Företagsinformation
Skrivet av företaget
With over 280 Bathroom Showrooms nationwide, our expert Showroom Managers are on hand in branch and online to create beautiful designs, bringing your new, dream bathroom from a vision to reality. Our team's expertise will ensure you receive the perfect bathroom, offering expert support & advice, whilst providing everything you need for your bathroom installation.
Kontaktuppgifter
Eldon Way, , Crick, , Northampton, Storbritannien
- customerservice@cityplumbing.co.uk
- www.bathrooms.com
4,9
Utmärkt
2 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Amazing transformation
Big shout out for Rebecca showroom manager at City Plumbing Bury for transforming my bathroom and ensuite with incredible imagination and positivity.And for finding the amazing Phil and Dan of Property Medics to do the work.
28 oktober 2025
Omdöme utan inbjudan
Svar från The Bathroom Showroom
Hi Luise,
Thank you for leaving us a 5 star review.
We are pleased to hear that our City Plumbing Bury branch provided you with not only excellent service, products and an installers to transform your bathroom and ensuite.
We will be sure to pass on the kind words and feedback.
Kind regards,
Juana @ City Plumbing Supplies
Ellie was very pleasant and took a lot…
Ellie was very pleasant and took a lot of care to understand our needs and preferences for our new bathroom and accomodated any changes. She liaised with us and then with our chosen installer before and throughout the build. The results were very good and showed originality of style in line with the particular “industrial’ context. We met her in August and work started and finished over September 2025
30 september 2025
Omdöme utan inbjudan
Svar från The Bathroom Showroom
Hi Rosemary,
Thank you for leaving us a 5 star review.
We are happy to hear that Ellie provided you with not only excellent service and originality of style.
Hope that you enjoy your new space!
We hope to see you shopping again with us very soon.
Kind regards,
Juana @ City Plumbing Supplies
Great service from Emma
Great service from Emma, went out of her way to get me the correct shower unit
23 oktober 2025
Omdöme utan inbjudan
Svar från The Bathroom Showroom
Hi Stewart,
Thank you for leaving us a 5 star review.
We are delighted to hear that Emma at our branch provided you with a great service and went out of her way to assist you.
Enjoy your new shower unit!
Kind regards,
Juana @ City Plumbing Supplies
Great experience at City Plumbing Altrincham
After trying a few places to supply our new bathroom we settled on City Plumbing Altrincham and had a great experience from start to finish. Tim was particularly helpful and provided great advice and service throughout! Highly recommend.
12 maj 2025
Omdöme utan inbjudan
Svar från The Bathroom Showroom
Hi Elizabeth,
Thank you for taking the time to leave us a 5 star review!
That's wonderful to hear! Thank you so much for choosing City Plumbing Altrincham for your new bathroom and for sharing your great experience.
We are delighted that we could provide excellent service for you from "start to finish." We will make sure to pass on your praise directly to Tim—he will be thrilled to know that his helpful advice and service made such a difference.
Thank you for your strong recommendation! We appreciate your business.
Kind regards
Tricia @ The Bathroom Showroom
Old bungalow, new bathroom
We relocated from Kent to Bude in February. Our lovely little bungalow required a bathroom upgrade. We visited the Bathroom showroom in Bude, and were warmly meet by Gemma and made an appointment to design our new bathroom. The planning experience was great. Gemma listened carefully to our needs, her knowledge of all the brands, products and styles was fantastic. The resulting 3D plan of the new shower room, no bath as we wished to future proof the room, allowed us to visualise the end result. Gemma recommended a bathroom fitter. Tweaks were made to the size of a couple of products. We now have have a modern, marble walled, shower room with gun metal shower and sink fixings, it looks fantastic! I wholeheartedly recommend Gemma and the Bathroom showroom.
12 maj 2025
Omdöme utan inbjudan
Svar från The Bathroom Showroom
Hi Jenny,
Thank you for taking the time to leave us a 5 star review!
This is absolutely fantastic news! Thank you so much for taking the time to share such a detailed and glowing review of your experience with Gemma Lowe at our Bude Showroom.
We know that relocating is a big change, and we are thrilled that Gemma was able to make the process of upgrading your new bungalow's bathroom such a seamless and positive experience.
Gemma truly exemplifies the dedication and knowledge we strive for. It's wonderful to hear that her careful listening, fantastic product knowledge, and the use of the 3D plan helped you perfectly visualize your modern, "future-proof" shower room. We especially love the sound of your final design—the marble walls and gun metal fixings must look spectacular!
We are so proud to have Gemma on our team, and we will ensure this heartfelt recommendation is passed directly to her and her Branch Manager.
Congratulations on your successful move and your beautiful new shower room!
Kind regards
Tricia @ The Bathroom Showroom
I would highly recomend Easy Bathrooms
Having been at a standstill with our Bathroom for a year. We popped into Westwood Cross showroom and was so lucky to get an appointment with Kenny. His knowledge, patience, and willingness to help and advise has spurred us on. We put down a deposit on a new suite the same day, Kenny said go away and check your measurements and come back if you need anymore help. Needless to say we did have a change of mind on a piece of furniture but again a few days later the wonderful Kenny helped us out again with lots of advice, patience and proffesionalism. I really cant sing his praises enough. Thankyou Kenny.
13 oktober 2025
Omdöme utan inbjudan
Svar från The Bathroom Showroom
Hi Karen
Thank you so much for taking the time to share your experience, and we are thrilled to hear that Kenny at our Westwood Cross showroom made such a difference for you.
Getting a bathroom renovation back on track after a year is a huge step, and it's wonderful to know that Kenny's knowledge, patience, and professionalism helped spur you on and get you to a point where you were confident enough to put down a deposit. It's exactly that kind of dedicated support we strive to offer our customers, even when it involves a change of mind!
We'll be sure to pass your high praise directly to Kenny's manager.
Kind regards
Vicky @ The Bathroom Showroom
Exceptional service and customer experience
Exceptional service and customer experience with Ellie and Josh at Liverpool/Aintree branches.
Creative, caring, proactive, attentive, effective and efficient. Absolutely delighted with the end results, I'd highly recommend
7 oktober 2025
Omdöme utan inbjudan
Svar från The Bathroom Showroom
Hi Nik,
What a fantastic review—thank you so much for sharing your feedback!
We are absolutely delighted to hear that you had an exceptional service and customer experience with Ellie and Josh at our Liverpool/Aintree branches.
It means the world to us that you described their approach as creative, caring, proactive, attentive, effective, and efficient. That is exactly the high standard we aim for!
We'll make sure both Ellie and Josh receive this wonderful recognition. We are thrilled that you are absolutely delighted with the end results and would highly recommend us.
Tricia @ The Bathroom Showroom
Enjoy your new space!
Lynsey and her team were fantastic
Lynsey and her team were fantastic. Helped with all aspects of choosing my bathroom and everything was ready for installation on the date we needed them. Couldn’t have asked for more.
10 september 2025
Omdöme utan inbjudan
Svar från The Bathroom Showroom
Hi Mary,
That is wonderful feedback—thank you so much for sharing!
We are absolutely thrilled to hear that Lynsey and her team were fantastic throughout the entire process. It’s great to know they were able to assist you with all aspects of choosing your bathroom and ensured everything was ready for installation exactly when you needed it.
Could you please contact our Customer Service team on 0330 678 0267 or customerservice@cityplumbing.co.uk to provide the name of the branch you placed your order with.
We will certainly pass your kind words on to Lynsey and the rest of the team.
Enjoy your beautiful new bathroom!
Tricia @ The Bathroom Showroom
We love our new bathroom
Amazing experience with Lindsay, couldn’t have asked for more we absolutely love our new bathroom! Scott and the team were fantastic.
1 augusti 2025
Omdöme utan inbjudan
Svar från The Bathroom Showroom
Hi Jacqui,
That's wonderful to hear!
Thank you so much for taking the time to share your amazing experience with us. We're thrilled that you absolutely love your new bathroom!
Could you please contact our Customer Service team on 0330 678 0267 or customerservice@cityplumbing.co.uk to provide the name of the branch you placed your order with and
we'll be sure to pass on your kind words to Lindsay and let Scott and the team know how fantastic their work was. It means a lot to us that we could deliver a result you are so happy with.
Enjoy your beautiful new space!
Tricia @ The Bathroom Showroom
Suzanne in City Plumbing Abingdon was…
Suzanne in City Plumbing Abingdon was so helpful and made sorting out our new bathroom so easy. I would highly recommend a visit if you are thinking of changing you bathroom
23 september 2025
Omdöme utan inbjudan
Svar från The Bathroom Showroom
Hi John,
We couldn't ask for better feedback!
Thank you for the five stars and great comments about Suzanne at our Abingdon branch.
It's wonderful to hear she made sorting out your new bathroom so easy.
We'll pass along your appreciation and your highly recommendation!
Kind regards
Tricia @ The Bathroom Showroom
Breath of French air!
Sue at Dorchester branch could not have been more helpful. She was very mindful of our limited budget and helped us keep the cost down. Really knows her job and takes pride in what she does. Excellent experience.
26 augusti 2025
Omdöme utan inbjudan
Svar från The Bathroom Showroom
Hi Susan,
Thank you for taking the time to leave us 5 star review!
We couldn't ask for a better review and the shout out for Sue at the Dorchester Branch.
We're so pleased she was able to be helpful, mindful of your budget, and provide an excellent experience overall.
We'll make sure to pass the great feedback on to Sue and the team!
Kind regards
Tricia @ The Bathroom Showroom
We New bathroom unit.
We were very pleased with the choice and also Erin who served us.She was very helpful and listened to what we wanted and helped us come up with the unit we wanted.The quote was sent promptly and we were very happy the price so very happy customers.
Thank-you Erin
16 september 2025
Omdöme utan inbjudan
Svar från The Bathroom Showroom
Hi Kay,
Thank you for taking the time to leave us a 5 star review!
We're so pleased to hear that you're happy with your new bathroom unit and that Erin provided such helpful and attentive service.
Could you please contact our customer service team on 0330 678 0267 or customerservice@cityplumbing.co.uk to provide the branches details so we could pass on your kind words to Erin.
Tricia @ The Bathroom Showroom
Great customer service from Mark
Great customer service from Mark. He has done a fantastic job tiling my bathroom and laying new flooring. Highly recommend him.
9 maj 2025
Omdöme utan inbjudan
Svar från The Bathroom Showroom
Hi Cecilia
Thank you for sharing your feedback, but it appears this review may be intended for a different business or service provider.
It sounds like you had a wonderful experience, and we encourage you to post this glowing review on the correct business's page so Mark gets the well-deserved recognition!
Thanks again though for sharing your positive experience.
Kind regards
Vicky @ The Bathroom Showroom
Kathy at Reading Branch delivered an…
Kathy at Reading Branch delivered an outstanding service for us in creating the bathroom we visualised. She was professional, efficient and advised us how we could create the bathroom we wished keeping it close to our budget.
Can recommend Kathy 's services without any hesitation!
15 maj 2025
Omdöme utan inbjudan
Svar från The Bathroom Showroom
Hi Shantha,
Thank you for taking the time to leave us a 5 star review!
We're glad to hear that Kathy at our Reading branch provided such an outstanding service and helped you create the bathroom you envisioned while staying within your budget.
Could you please contact our customer service team on 0330 678 0267 or customerservice@cityplumbing.co.uk to provide the branches details so we could pass on your kind words to Kathy.
Tricia @ The Bathroom Showroom
We would like to express our sincere…
We would like to express our sincere thanks and appreciation to Lyndsey Hurren at the Anniesland store who dealt with us as we renovated our bathroom. Lyndsey was extremely knowledgeable, was solutions focused, extremely patient and and a superb listener at every stage in the process. She dealt with us with good humour, professionalism and flexibility and was instrumental in helping us realise our dream bathroom. We have absolutely no hesitation in recommending Lyndsey for whatever bathroom project, big or small. Well done Lyndsey, you’re a star!
13 september 2025
Omdöme utan inbjudan
Svar från The Bathroom Showroom
Hi Ruth Facchini
Thank you for taking the time to leave a 5 Star Review. What a wonderful review it is! We're so pleased to hear that by using her knowledge and experience, Lyndsey at the Anniesland branch helped you to create your dream bathroom! We will be sure to share your kind comments with Lyndsey and the rest of the team in branch and we hope that you are enjoying your beautiful new bathroom!
Kind regards
Siobhan @ The Bathroom Showroom
Mia was very helpful and accommodating…
Mia was very helpful and accommodating when it came to the bathroom design and any issues that arose during the installation.
7 juli 2025
Omdöme utan inbjudan
Svar från The Bathroom Showroom
Hi Jamie
Thank you for taking the time to leave a 5 Star Review. We're so pleased to hear how helpful and accommodating you found Mia to be during your recent experience of shopping with us for your bathroom. We'd appreciate it if you could contact our customer service team on 0330 678 2067 or customerservice@cityplumbing.co.uk to provide the details of the branch that you visited to allow us to share your kind comments with Mia and the rest of the team in branch.
Kind regards
Siobhan @ The Bathroom Showroom
Kathy at the Reading branch was amazing…
Kathy at the Reading branch was amazing and helped us design our dream bathroom. She made any changes that we requested and thought of all the behind the scenes bits and pieces that we needed and didn't have a clue about (bath waste, pipes etc)! I would definitely recommend The Bathroom Showroom.
1 juli 2025
Omdöme utan inbjudan
Svar från The Bathroom Showroom
Hi RW
Thank you for taking the time to leave a 5 Star Review. We are delighted to hear of the amazing customer service you received from Kathy during your recent experience of shopping with us. We will be sure to share your kind comments with Kathy and the rest of the team in branch and we hope that we will see you shopping with us again in the future!
Kind regards
Siobhan @ The Bathroom Showroom
Such a great experience from Catherine…
Such a great experience from Catherine and Sam this week who helped us redesign my downstairs cloakroom!! Get everything ordered in time for the fitter!! Such a lovely people!! Thank you both again for all your help! Amy xx
11 september 2025
Omdöme utan inbjudan
Svar från The Bathroom Showroom
Hi Amy,
Thank you for taking the time to leave us a 5 star review!
We're absolutely delighted to hear that Catherine and Sam provided you with such a great experience in redesigning your downstairs cloakroom.
It's fantastic that everything was ordered in time for your fitter!
Thank you for choosing us.
Kind regards
Tricia @ The Bathroom Showroom
Great customer service
Kathy at the Reading branch was excellent - she was very patient and had great ideas - suggesting alternative bathroom layouts when we encountered some problems during a refurb. We had the items delivered by another branch as it was in a different part of the country and she liaised with the team there to get the orders completed.
25 juni 2025
Omdöme utan inbjudan
Svar från The Bathroom Showroom
Hi Customer,
Thank you for taking the time to leave us a 5 star review!
We're thrilled to hear that Kathy from our Reading branch was able to provide such excellent service and help you with your bathroom refurb.
It's great to know that her patience and creative solutions made a difference.
We appreciate you choosing us!
Kind regards
Tricia @ The Bathroom Showroom
Good experience
Overall good experience beside few minor issues but was effectively addressed.
Definitely recommend.
4 juli 2025
Omdöme utan inbjudan
Svar från The Bathroom Showroom
Hi Faizi Ali,
Thank you for taking the time to leave us a review!
We're glad to hear you had an overall good experience and that we were able to effectively address the minor issues you encountered.
We appreciate your recommendation and look forward to serving you again soon!
Kind regards
Tricia @ The Bathroom Showroom
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.