Alex was super helpful with getting the bike set up and explaining how everything worked with suspension adjustment, the motor etc. being my 1st EMTB bike. Would definitely come back here again.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Went into the Waterloo shop initially, Alex was extremely helpful. He advised me of the correct size and answered my questions. A few days later I decided to buy online as it was most convenient i... Se mer
I’ve had experiences with most of the different Balfe’s Bikes and the folks at Waterloo stand tall amongst the rest. I used a cycle to work vouchers in part to upgrade my gravel bike and the... Se mer
Really helpful and knowledgeable staff. Great flexibility on the Cycle2Work scheme so I could get the right bike and not be limited by an absolute cutoff at £2k
Företagsinformation
Om Balfe's Bikes - Waterloo
Skrivet av företaget
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Skrivet av företaget
- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Kontaktuppgifter
69-71 The Cut, Waterloo, SE1 8LL, London, Storbritannien
- 020 4529 7777
4,8
Utmärkt
943 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I recently bought a Specialized Allez…
I recently bought a Specialized Allez E5 from Balfe’s. Overall the experience was very positive and the staff was friendly. There was a sort of delay on the day of bike collection which caused slight disappointments but it was more attributed to fixing some issues with breaks, so glad due diligence was done.
Balfe was also later able to compensate for me for a sudden price drop just days after buying the bike which I think was a great gesture and speaks about their focus on customer experience.
26 juni 2026
A joyful buying experience
Balfe's Bikes in Waterloo makes the purchase of my new gravel bike a joy! The bike was ready assembled at the shop, and I got to test-ride it on the road near the shop, and final adjustments were made before leaving the shop. Friendly and very helpful staff. Very happy with the service... and the bike, of course.
11 juni 2026
Great service
Had a thorough maintenance service and then followup checks to adjust new brake cables earlier this year. Good service and helpful staff. Bike shop is in a good location near Waterloo Station.
17 april 2026
Staff in there are absolutely great
Staff in there are absolutely great. I called up about a bike and they built it and held the bike for me so I could come in and try it out first. Got to test ride it inside and out the shop. Really helpful staff!
15 juni 2026
Love the bike!
Brilliant service! Prompt and efficient delivery. Thank you so much! Bike was half price too - result!!
19 juni 2026
Very helpful
16 juni 2026
Great range of products
Great range of products, good prices, and super easy in-store returns. Thanks Balfes
10 juni 2026
The team at Waterloo identified the…
The team at Waterloo identified the problem I was having and sourced a new motor from the manufacturer under warranty. Great service.
6 juni 2026
Balfes bikes is literally the best bike…
Balfes bikes is literally the best bike shop/franchise in London, since Brixton cycles closed down I struggled to find a shop were the main core value was customer satisfaction. They have expert Machnics and are good value.
Feels more like a family then a generic bike shop
3 juni 2026
Nice staff, pressured process
On the day of picking up my bike i couldn't fault the guy dealing with me, very attentive, but the process leading up to this felt very pushy in terms of purchasing the bike. i don't think they mean it to come across this way as i think the issue might be more of a storage problem and the need to free up space, but as a customer this isn't my problem to solve and being chased for payments or pick up is off putting.
6 juni 2026
Amazing support in consulting the best…
Amazing support in consulting the best bike for you and social ridings on Saturdays!
24 maj 2026
5* Service from start to finish
5* Service from start to finish. Cormac was fantastic he could not to enough for you. My daughter is a very happy girl with her new bike. We will definitely be coming back 10/10
24 maj 2026
Everyone at Balfe's Waterloo is…
Everyone at Balfe's Waterloo is incredibly helpful, knowledgeable and friendly. Nothing is too much trouble.
22 maj 2026
Balfes have been amazing throughout my…
Balfes have been amazing throughout my selection and then purchase of a gravel bike on cycle to work scheme. I’ve really appreciated their friendly guidance throughout
21 maj 2026
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