Delivery was quick price was good i bought these after reading a review of different brands these were recommended my hands are not big so ordered medium which are ok but a little on the tight side g... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Good communication, no problems with bike itself apart from it arrived fully built but with the fork on backwards. Easily rectified by someone who knew what they were doing, otherwise I would have pro... Se mer
Fair straight forward ordering process. Communication was really good, I was made aware of every step of the order, from placing the order via cycle to work voucher to the products being dispatched. D... Se mer
I cannot fault Balfes bikes in terms of delivery as the saddle arrived really quickly in perfect condition. I just wish that there was an option to return saddles that’s don’t work after minor use (a... Se mer
Företagsinformation
Om Balfe's Bikes - Gatwick Home Delivery
Skrivet av företaget
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Skrivet av företaget
- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Kontaktuppgifter
Camino Park, James Watt Way, RH10 9TZ, Crawley, Sussex, Storbritannien
- 020 4506 3856
4,6
Utmärkt
8 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Brilliant service would recommend
24 augusti 2026
From order through to delivery the…
From order through to delivery the whole process was smooth. Was using a c2w scheme and this was all taken care of with the only effort on my behalf being the application through my work place, balfes took care of everything else.
27 augusti 2026
Friendly, efficient , helpful
Friendly, efficient and helpful. Good price too.
Extremely helpful with delivery issue.
27 augusti 2026
Item hasn’t turned up after ordering…
Item hasn’t turned up after ordering and given a 48hr postage… needed item for a event and still nothing very disappointing shame
26 augusti 2026
Good comms and a quick delivery.
26 augusti 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Should not advertise things on website as in stock if they arent
Should not advertise things on website as IN STOCK when they are not and are actually coming from warehouse resulting in excessively longer delivery timescales than advertised during purchase.
26 augusti 2026
Svar från Balfe's Bikes - Gatwick Home Delivery
We’re sorry that your order took longer to arrive than the timescale shown when purchasing.
Some items displayed as in stock may need to be transferred to our dispatch warehouse before they can be sent. However, we appreciate that this should be clearly reflected in the estimated delivery time and apologise for the delay and frustration caused.
Delivered quickly by Balfes' driver and…
Delivered quickly by Balfes' driver and van. Delivery driver Ian called 15 mins before delivery. set-up handle bars and pedals on arrival whilst having friendly chat about MTBs. Good price for this great quality Scott Contrail 30 bike.
1 september 2026
Omdöme utan inbjudan
Fantastic deal on a superb bike
Fantastic deal on a superb bike. Excellent customer communications and very speedy delivery by Tony. Can’t rate the whole experience highly enough. Thank you
21 augusti 2026
So very understanding and no ifs and…
So very understanding and no ifs and buts, sorted my problem out straight away, Thanks.
25 augusti 2026
excellent communication
20 augusti 2026
Received bike with different tyres to…
Received bike with different tyres to advertised, when contacted Balfe's Bikes was told they couldn't do anything as I should have checked the right parts were fitted. Very unprofessional
25 augusti 2026
Svar från Balfe's Bikes - Gatwick Home Delivery
We’re sorry that the tyres fitted to the bike were not what you expected. We would have been happy to review this with you had the difference been reported when the bike arrived.
However, the tyres had already been used and the issue was only raised after one had sustained a puncture. At that stage, we were unable to accept the used tyres for a straightforward return or exchange. We’re sorry that this left you disappointed with our response.
Exactly what I wanted (product…
Exactly what I wanted (product description most helpful) and prompt to arrive.
25 augusti 2026
Speedy delivery and helpful advice on…
Speedy delivery and helpful advice on the phone
25 augusti 2026
Great service
Great service, quick, informative, easy, Balfe’s handled everything, fast delivery.
21 augusti 2026
Still haven’t received the items…
Still haven’t received the items ordered. Incorrect AI email responses
25 augusti 2026
Svar från Balfe's Bikes - Gatwick Home Delivery
We’re very sorry that your order has not arrived. Unfortunately, the parcel appears to have been lost while in transit with Royal Mail.
We also apologise that the automated email responses did not properly address your situation or provide the clarity you needed. We understand how frustrating and disappointing this experience has been.
Perfect transaction in every way
21 augusti 2026
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.