Nos alojamos con mi esposo 9 noches: queremos destacar la atención de Juan Motta de bufet excelente, José, Bianda, Santa y todos, Antonia supervisora de villa 80, Francis repositor , y todo el persona... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Es la tercera vez que estuve en un bahía principe , este último, bahia principe runaway jamaica, me encantó. El servicio y la amabilidad del personal, la buena energía de los mismos, las instalaciones... Se mer
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Excelente hotel,fuimos en familia 20 personas y todos quedamos muy contentos con la atención y amabilidad de las personas q nos atendieron en el restaurante, en los bares,en el Lobby la.Sra Mariel sup... Se mer
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Bahía Príncipe Ámbar is an excellent and relaxing resort. The best customer service provided by all staff. Starting with Ella, Eury, Miguel, Marian, Virginia, Angela, Pujol, Judy, Benjamin las amas... Se mer
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Företagsinformation
Skrivet av företaget
Official website of Bahia Principe. Includes the best all-inclusive offers for hotels and resorts in Caribbean and Spain.
Kontaktuppgifter
Plaza del Mediterraneo num. 5 Palma, 07014, Palma, Spanien
- info@bahia-principe.com
- www.bahia-principe.com
4,3
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My stay was excellent
My stay was excellent. The food and accommodations were as good as you get. The best part was the staff in how well you get treated and their always smiling.
14 januari 2026
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Svar från Bahia Principe Hotels & Resorts
Dear Mr. Krupa,
Thank you very much for sharing your positive feedback regarding your recent stay with us.
We are delighted to know that your experience was excellent and that both the food and accommodations met your expectations.
Your kind words about our team are especially appreciated. Our staff takes great pride in providing warm, attentive service, and knowing that their genuine smiles and dedication made a difference in your stay is truly rewarding for us.
Thank you once again for choosing our resort. We hope to have the pleasure of welcoming you back in the near future for another outstanding experience.
Kind regards,
Raquel P.
Guest Relations Department
Another spectacular stay with Bahia…
Another spectacular stay with Bahia Principe!
Two years ago, my son and I stayed at the Luxury Ambar and were so impressed that I decided to bring my three teenaged grandchildren and their parents to the Bahia Principe Luxury Esmeralda in Punta Cana for a family vacation. Once again, we were not disappointed.
The culinary experience was a major highlight. The buffet offered delicious variety, and the à la carte restaurants were truly spectacular. We dined at Yurta, Casa Bella, Flame, and Naan—everything was so good that our family couldn't even agree on a favorite!
The service was equally impressive. After arriving at 1:00 AM starving, we ordered room service, and the food arrived in just 9 minutes, hot, delicious and fresh. We also appreciated the proactive management; on our second day, a representative checked in on us during breakfast. I mentioned a slow-flushing toilet and that the AC could be colder. He promised they would be fixed by 11:00 AM, and true to his word, they were perfectly resolved.
"The staff consistently went above and beyond, anticipating our needs before we even had to ask. It’s rare to find a team that seems so happy to help".
This level of care made our family vacation truly special.
We can't wait to come back!
Sincerely,
Doreen C.
18 december 2025
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Svar från Bahia Principe Hotels & Resorts
Dear Doreen,
Thank you very much for taking the time to share such a detailed and thoughtful review of your recent stay with us.
We are truly honored that you chose our resort once again for a meaningful family vacation and that we were able to meet—and exceed—your expectations.
It is wonderful to read that our culinary offerings left such a positive impression on you and your family. Our culinary team takes great pride in delivering variety, quality, and memorable dining experiences, and your comments about both the buffet and our à la carte restaurants are sincerely appreciated.
We are also pleased to know that our service standards stood out during your stay. While occasional technical matters may arise in any resort setting, we are proud of our team’s proactive approach and swift response to ensure our guests’ comfort at all times. Your acknowledgment of how efficiently these matters were addressed reflects our strong commitment to guest satisfaction.
Your kind words regarding our staff’s attentiveness and genuine hospitality are especially meaningful to us. Creating an environment where guests feel cared for, anticipated, and welcomed is at the heart of what we do, and your recognition serves as great motivation for our entire team.
Thank you once again for your trust and loyalty. We very much look forward to welcoming you and your family back for another exceptional stay in the near future.
Warm regards,
Raquel P.
Guest Relations Department
⭐⭐⭐⭐⭐🌟
⭐⭐⭐⭐⭐
Her burde der være mulighed for 6 stjerner!
Bahia Principe Fantasia Tenerife er et helt igennem fantastisk resort. Vandvittig lækre værelser og et hotel, der føles som et rent eventyr.
All Inclusive er i en klasse for sig – nærmest Ultra All Inclusive – med et stort udvalg og høj kvalitet hele vejen igennem.
Resortet er smukt anlagt, og der er dejlige naturstier langs stranden, som giver mulighed for både afslapning og gode gåture.
Alt spiller: service, stemning, faciliteter og komfort.
Det her er uden tvivl en luksusferie på allerhøjeste niveau, og et sted vi meget gerne vender tilbage til.
9 november 2025
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Svar från Bahia Principe Hotels & Resorts
Dear Guest,
Thank you so much for your kind review about your last stay with us. It is truly rewarding your kind appreciation.
We are really happy to know you enjoyed our menu, rooms and the service received. It means a lot to our team to know their work made a difference in your stay.
On behalf of the whole team, we look forward to welcoming you back very soon.
Kind regards
Mary A.
Guest Relations Department
Nous avons été harcelé pendant 2 heures…
Nous avons été harcelé pendant 2 heures pour tenter de nous forcer à acheter des semaines de vacances sur le groupe Bahia Principe.
Nous avons été convié pensions nous à un petit déjeuner de bienvenu dès le lendemain de notre arrivée. Or nous avons perdu 2 heures de notre matinée pour nous vendre avec des promotions exorbitantes de 69 000 dollars à 30 000 dollars! Une honte ! Les commerciaux dénigrent même notre façon de voyager.
26 december 2025
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Svar från Bahia Principe Hotels & Resorts
Dear Mr. Simon,
Firstly, we would like to thank you for sharing your impressions of your recent experience with us.
We are committed to helping you in every way possible. Therefore, we kindly invite you to contact the relevant department at customerservice@bahia-principe.com so that we can offer you more personalised attention.
We appreciate guests sharing their constructive suggestions with us, as in our pursuit of excellence, we strive at all times to improve the quality of our services in all our hotels.
We hope to have the opportunity to welcome you back.
Kind regards,
Mary A.
Guest Relations Department
Por suerte tengo que viajar muy de…
Por suerte tengo que viajar muy de seguido a Punta Cana. Me he hospedado en muchos hoteles ya que siempre he ido cambiando para tener nuevas experiencias.
Lo que he me ha quedado bastante claro, es que los mejores son los bahía príncipe. Pero mi preferido es el Grand Aquamarine. Ya tengo mi reserva para Febrero y volveré en Mayo. Deseando volver al paraíso
15 december 2025
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Svar från Bahia Principe Hotels & Resorts
Estimada Sra. Cano,
Muchas gracias por compartir su experiencia y su fidelidad.
Nos sentimos verdaderamente honrados de saber que considera a nuestros hoteles como los mejores.
Es un placer recibir huéspedes que valoran nuestra dedicación y calidad en cada detalle.
Le deseamos una estancia maravillosa en sus próximas visitas en febrero y mayo, y esperamos que disfrute nuevamente de todo lo que nuestro “paraíso” tiene para ofrecer.
Saludos cordiales,
Raquel P.
Guest Relations Department
Excelente
Excelente. Realmente un 5 estrellas. Bahía principe es el mejor all inclusive.
8 december 2025
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Svar från Bahia Principe Hotels & Resorts
Estimada Sra. Paris,
Muchas gracias por su excelente comentario.
Nos complace enormemente saber que su experiencia estuvo a la altura de un hotel cinco estrellas y que considera nuestro hotel como el mejor todo incluido. Sus palabras son un gran reconocimiento al esfuerzo y dedicación de todo nuestro equipo.
Será un placer recibirle nuevamente y brindarle otra estancia excepcional en el futuro.
Atentamente,
Raquel P.
Guest Relations Department
O Resort Bahia Principe Aquamarine foi…
O Resort Bahia Principe Aquamarine foi uma excelente escolha. Amei tudo! Funcionários motivados com atendimento muito bom, gastronomia excelente, a praia é linda e tranquila.Existe entretenimento diurno e noturno, o pessoal muito animado.Pode se deslocar através de um carrito com motorista para vários espaços do resort que conta com uns 6 dentro do mesmo espaço. Tem Cassiano, discoteca e muita diversão a noite. Simplesmente amei, super recomendo!
3 december 2025
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Svar från Bahia Principe Hotels & Resorts
Dear Mrs. Parziali,
Thank you very much for your wonderful feedback.
We are delighted to know that our hotel was an excellent choice for you and that you truly loved every aspect of your stay.
Your kind comments regarding the motivation and friendliness of our staff, the quality of our gastronomy, the beauty and tranquility of the beach, and the variety of daytime and nighttime entertainment are greatly appreciated.
It is also a pleasure to know that you enjoyed the convenience of the internal transportation and the wide range of leisure options available throughout the resort, including the evening entertainment and nightlife.
Thank you for your strong recommendation. We truly hope to welcome you back soon for another unforgettable experience.
Sincerely,
Raquel P.
Guest Relations Department
Bahia Principe Aquamarine, Punta Cana
We had 2 weeks stay at the Bahia Principe Aquamarine Punta Cana. Overall, our experience was very positive, but there are a few things that can be done to improve the guest experience.
The food at the hotel buffet was excellent. Huge variety and plentiful. The standard wine on offer is probably the cheapest available - it is bottled in Spain, but it is probably the worst wine available that they could have selected to serve. If you wanted to, you could pay extra for better quality wine, but serving such cheap wine was surprising given the range of really good quality, affordable Spanish wines available.
The restaurants were mixed. The "adult only" ones were far better than those on the other hotel sites. The Greek restaurant and the Brazilian restaurant were awful - loads of screaming kids and families, noisy and very poor service. My advice: as you are staying at an adults only resort, stick to the restaurants that are available for adults only!
The staff were all pretty good really. Pleasant and friendly and they mostly seemed to work hard to please guests, recognising that the visitors were the reason that they were employed there.
The room was fine: large and comfortable with 2 beds although the mattresses were not the best quality. Decoration is a bit dated. The water pressure in the basins was poor and adjusting the temperature from very hot to warm was almost impossible. Same in the shower. I saw no information about the hotel policy regarding sustainability - nothing is said about what is being done to conserve the supply or what is done with the waste water. It would be helpful for guests to understand how the scarce resources are being managed.
The room was on one of the longest corridors I have ever seen! As there were no dividing doors to isolate the sounds, it echoed and the noise from slamming doors, shouting staff, sometimes drunk guests was insufferable! It was impossible to have a nap in the afternoon as the noise was indescribable.
The pools and the poolside service was good. The main pool with the swim up bar was the most popular. It looked a bit dirty at times to me given the huge numbers of people in the water each day. The water seemed cloudy at times. There were 2 other large pools which seemed cleaner and I used one of them quite a bit. Only this one seemed to have a leak as the water level frequently dropped to below the skimmer box levels which compromised cleaning. It was topped up but the level soon enough dropped again. The incessant noise from very loud music and yelling by entertainment staff through the PA system at the main pool penetrated everywhere and it was impossible to escape it, except perhaps by sitting by the smaller jacuzzi pools at the far end of the pool complex. But this too seemed dirty (at least on 1 day) with a brown foam on the water that put me off ever getting into the water. There were plenty of sun loungers. There was one set of guests who decided that the music blasting from the main speakers was not enough so they brought their own "boom box" speaker system to blast out their own music which the rest of us were forced to listen to as well. Hotel management did ask them to turn it off, which they did briefly, but turned it back on soon after management was out of sight. I thought was incredibly poor behaviour on the part of these guests.
The beach was lovely. The sea was warm and seemed clean. There was no information displayed about E.coli or other water contaminants which of course does not mean they are not present! The seaweed was a problem at times, but huge efforts were made by the hotel to clean up the beach.
We were persuaded to attend a meeting to hear about the "privilege club". A person explained the program to us which in essence amounted to paying thousands euros for the "promise" of some potential future discounted holidays. When I asked for a printed information sheet to read, allowing us time to consider before potentially forking our thousands, we were told there was no printed information available until you went to the next step and were ready to sign!! This type of pressure sale practice is not allowed in the EU and shouldn't be permitted elsewhere either. People should be given as much information as they need to make an informed decision.
But overall we enjoyed our stay and would go back.
22 december 2025
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Svar från Bahia Principe Hotels & Resorts
Dear Mike,
Thank you very much for taking the time to share such a detailed review of your stay with us.
We are pleased to know that, overall, your experience at our hotel was positive and that you especially enjoyed the variety and quality of our buffet, the friendliness of our staff, the comfort of the beach, and the poolside service. Your recognition of our team’s efforts and dedication is sincerely appreciated.
Regarding your comments, we value all constructive feedback as it helps us continue improving our services. Concerning the wine selection, our all-inclusive program includes a standard option, while premium wines are available for guests who wish to enhance their dining experience. Your observations have been shared with our Food and Beverage team for evaluation.
With respect to the à la carte restaurants, we appreciate your feedback. As part of a larger resort complex, some dining venues are shared, while others are exclusively adults only. We understand your preference and are pleased to know that you particularly enjoyed the adults-only options.
Regarding the room, we regret any inconvenience you experienced. Our maintenance and operations teams continuously work on improvements and renovations to ensure guest comfort. In addition, our hotel is firmly committed to sustainability, implementing multiple environmental and resource-management initiatives; we appreciate your suggestion to make this information more visible to our guests.
Concerning the pools, entertainment levels, and isolated guest behavior, our team strives to balance a lively atmosphere with areas designed for relaxation. We actively intervene when situations affect the comfort of other guests, and your comments reinforce the importance of continued supervision.
Thank you once again for your valuable comments. We are pleased to know that you would consider returning, and we would be delighted to welcome you back for another enjoyable stay.
Kind regards,
Raquel P.
Guest Relations Department
This is my second visit to the Bahia…
This is my second visit to the Bahia Luxury Barn Resort. I come back again and again because it is a truly wonderful resort. My review is a genuine review from someone who brings his family again and again for the best vacation. Almost everything is perfect here: 1. The food is delicious and varied. 2. Only for adults, no screaming children or barking dogs. 3. Perfect cleanliness everywhere (separate workers sweep the sand on the sidewalk (even from your feet when you are lying on the sun loungers), clean the faucets until they shine, trim the bushes, comb the grass and sand). 4. Security along the perimeter and inside. 5. The buildings are restored and well-maintained, the floors shine like a mirror. 6. The pool is perfect. 7. The bars and drinks in them are excellent. 7. The entertainment team is beyond praise. Respect them. They are true professionals. 8. Games, concerts, and parties are held every day, and no one is disturbed; everything is very harmonious. 9. The beach is cleared of algae by a tractor every day, and then by hand all day long. The entire staff is very hardworking and friendly. Now a few words about the negative aspects that the management needs to correct. 1. All the sun loungers on the beach are occupied by towels or personal belongings, although the beach is practically empty, there are no vacationers. This is because people arrive at night and reserve sun loungers for the whole day, only to return after lunch for half an hour.
20 december 2025
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Svar från Bahia Principe Hotels & Resorts
Dear Mr. Ter,
Thank you very much for your continued loyalty and for taking the time to share such a detailed and thoughtful review.
We are truly honored that you choose to return to our resort time and again and that you consider it a wonderful place for your vacations.
Your kind words regarding the quality and variety of our food, the adults-only atmosphere, the impeccable cleanliness, security, facilities, pools, bars, entertainment, and especially the dedication and professionalism of our team are deeply appreciated and will be shared with our staff as great motivation.
Regarding your comment about the reservation of sun loungers, we sincerely appreciate you bringing this to our attention. We understand how important it is for all guests to enjoy equal access to shared beach areas. Our team actively monitors this situation and continues to reinforce our policies to ensure fair and comfortable use of the facilities for everyone.
Thank you once again for your trust and valuable feedback. We look forward to welcoming you back and to continuing to provide you with exceptional experiences in the future.
Sincerely,
Raquel P.
Guest Relations Department
Hôtel impeccable serveur très agréable…
Hôtel impeccable serveur très agréable le seul bémol il y a pas assez de serveur qui parle le français
26 november 2025
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Svar från Bahia Principe Hotels & Resorts
Dear Mrs. Evain,
Thank you very much for sharing your feedback with us.
We are delighted to know that you found the hotel impeccable and that you appreciated the kindness and professionalism of our service staff.
Your positive comments are truly valued and will be shared with our team.
Regarding your observation about the limited number of French-speaking staff members, we sincerely appreciate you bringing this to our attention.
While our team strives to assist all guests to the best of their ability, we understand the importance of communication in one’s native language. Please rest assured that we continuously work on improving our language training and multilingual support to better serve our international guests.
We truly hope to have the pleasure of welcoming you again and providing you with an even more comfortable and seamless experience in the future.
Kind regards,
Raquel P.
Guest Relations Department
Best resort in Samana
Best resort in Samana, Best resort ever! Amazing food and drinks, great beach, outstanding service, beautiful and confortable room ... what else could you ask for
30 december 2025
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Svar från Bahia Principe Hotels & Resorts
Dear Mr. Grullon,
Thank you very much for your wonderful review.
We are truly honored to be considered the best resort in Samaná and even more so to be described as the best resort ever.
It is a pleasure to know that you enjoyed our food and beverages, the beauty of our beach, the outstanding service provided by our team, and the comfort and design of your room.
Your kind words are greatly appreciated and serve as strong motivation for our entire staff to continue delivering exceptional experiences.
We sincerely look forward to welcoming you back for another memorable stay.
Best wishes,
Raquel P.
Guest Relations Department
Super
Todo buenisimo,limpieza,comidas, toallas,tragos,personal y buena disposicion
12 november 2025
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Svar från Bahia Principe Hotels & Resorts
Estimado Sr. Fritz,
Muchas gracias por compartir su opinión.
Nos complace enormemente saber que su experiencia fue excelente y que destacó aspectos tan importantes como la limpieza, la calidad de los alimentos, el servicio de toallas, las bebidas y, especialmente, la atención y buena disposición de nuestro personal.
Sus comentarios nos motivan a continuar trabajando con el mismo compromiso para ofrecer un servicio de alta calidad y una estancia memorable a cada uno de nuestros huéspedes.
Será un placer recibirle nuevamente en el futuro.
Un cordial saludo,
Raquel P.
Guest Relations Department
Best resort, best beach
Bahía Principe Tulum has been our resort of choice in Mexico for the last 2 years. It has more than 40 buildings each around 15 rooms and only three storeys high. All rooms have been renovated and offer a modern and well designed layout.
Restaurants and food are first class, with a variety that will please anyone.
Service is great all around with very helpful staff all around the resort,
Being one of five attached resort it is the perfect place for people who like walking or running. We pickleball every morning and go on long walks every day.
But the absolute best feature on this resort is the beach with room for everyone. It is close to 1 km long with great soft sand and great wave and water with minimal undertow. You can enjoy ocean dipping or swimming with friends and family.
We have tried many resorts but Bahia Principe Tulum will remain our resort of choice for years to come.
25 november 2025
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Svar från Bahia Principe Hotels & Resorts
Dear guest,
Thank you very much for taking the time to share such a detailed and thoughtful review.
We are truly honored that our hotel has been your resort of choice for the past two years.
It is a pleasure to know that you appreciate the design and renovation of our rooms, as well as the layout of the resort, which allows guests to enjoy a comfortable and spacious environment.
Your kind comments regarding the quality and variety of our restaurants, as well as the dedication and friendliness of our staff, are greatly appreciated and will be shared with our team as motivation to continue delivering excellent service.
We are also delighted to hear that you enjoy the resort’s walking paths, sports facilities, and especially our beach. Knowing that you value its length, sand quality, and calm waters confirms our commitment to maintaining this natural asset for all our guests’ enjoyment.
Thank you once again for your loyalty and trust. We look forward to welcoming you back for many more memorable stays in the years to come.
Yours sincerely,
Raquel P.
Guest Relations Department
It’s a nice resort
It’s a nice resort, well laid out floor plan of all the amenities/restaurants and lobby. Good quality and options of food and drinks were great! Overall a great experience at this resort. Highly recommended!
11 december 2025
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Svar från Bahia Principe Hotels & Resorts
Dear Mr. Dhawan,
Thank you very much for sharing your feedback.
We are delighted to know that you found our resort well designed and appreciated the layout of the amenities, restaurants, and lobby. It is especially rewarding to hear that you enjoyed the quality and variety of our food and beverages, as well as the overall experience during your stay.
Your recommendation truly means a great deal to us, and we sincerely appreciate you taking the time to share your positive impressions.
We look forward to welcoming you back in the future and providing you with another exceptional stay.
Kind regards,
Raquel P.
Guest Relations Department
Worst vacation of our lives.
Dear Bahia Principe Customer Relations,
I am writing to formally complain about our recent holiday booked with TUI to Tenerife, where we stayed for one week at Bahia Principe Fantasia.
Unfortunately, this was by far the worst vacation we have ever experienced and it fell significantly below what was promised and what can reasonably be expected from a hotel marketed as a 5-star resort.
Firstly, the noise levels at the hotel were extremely high at all hours, making it almost impossible to sleep. This alone had a serious negative impact on our stay.
Secondly, the food quality was very poor. Several members of our party experienced severe stomach issues, resulting in us spending large parts of the holiday unwell and confined to our rooms or bathrooms.
Thirdly, the shower facilities were dangerous. On multiple occasions, the water temperature suddenly changed from hot to boiling, causing severe burns. This is completely unacceptable and poses a serious safety risk.
Throughout our stay, we contacted TUI representatives several times to seek assistance and solutions. Sadly, our concerns were not taken seriously, and we felt dismissed rather than helped. No meaningful action was taken to improve our situation.
Given the above issues, the holiday did not match the description or standards advertised by TUI. We believe this constitutes a significant breach of contract and of the quality expectations associated with a 5-star hotel.
We are even more sorry that our frustration towards your employees at the location was not met with anything but laugh and poor guest service.
We look forward to your reply and a fair resolution - and hopefully you can take a serious talk with the local management.
13 december 2025
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Svar från Bahia Principe Hotels & Resorts
Dear Mr. Pedersen,
Firstly, we would like to thank you for sharing your impressions of your experience at Bahia Principe Fantasia Tenerife.
The entire team always works tirelessly to provide comfort to our guests, and we sincerely apologise if you received the wrong impression at any time.
We are committed to helping you in every way possible. Therefore, we kindly invite you to contact the relevant department at customerservice@bahia-principe.com so that we can offer you more personalised attention.
We appreciate guests sharing their constructive suggestions with us, as in our pursuit of excellence, we strive at all times to improve the quality of our services in all our hotels.
We hope to have the opportunity to welcome you back.
Kind regards,
Mary A.
Guest Relations Department
Lucky to be rated a 3 star hotel let…
Lucky to be rated a 3 star hotel let alone 5 stars.
This is the worst hotel in Tenerife.
From service to the cleanliness to the hospitality - absolutely shambles.
They charge you for babies who are 11 months even though the hotel assured us that children under 2 travel free.
Shit stains on the towels. Towels not changed.
The food made us sick.
You are better off with an AirBnB.
23 december 2025
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Svar från Bahia Principe Hotels & Resorts
Dear Guest,
Thank you for sharing your thoughts after your stay with us. We regret that we did not meet the expectations this time during your holiday, and we truly hope you feel better.
Our team works tirelessly to provide comfort to our guests, and we sincerely apologise if you received the wrong impression at any time.
We are committed to helping you in every way possible. Therefore, we kindly invite you to contact the relevant department at customerservice@bahia-principe.com so that we can offer you more personalised attention.
We will take all your comments into consideration, in order to provide the best service to our guests, and make their stay more enjoyable.
We hope to have the opportunity to welcome you back.
Kind regards,
Mary A.
Guest Relations Department
The hotel is in need of refurbishment
The hotel is in need of refurbishment. Whilst our room was clean, the aircon was noisy and you could see the years of wear and tear on the tiles and decor.
Every night they had live music blasting out - the main bar was noisy enough given that there are no soft furnishings and it's a huge area with a very high ceiling - with the live music on all evening, it was not pleasant or condusive to sitting and chatting. There wasn't any area in the hotel where you could go to sit where you weren't assailed by the live music.
It's an all inclusive hotel but the alcohol consisted of cheap, poor tasting, unknown brands with a low alcohol content. I suspect that the beer, although seemingly San Miguel, was similarly lower alcohol than normal.
They advertise three restaurants but this is not true as only two are open at any one time. There is the main buffet restaurant and another restaurant that switches between Itailian and Asian. And do book ahead, if youi decide to go, as it's extremely difficult to get a table. Again the restaurants are all hard surfaces so extremely noisy during peak times - not conducive to a relaxing meal.
One good point is the staff, who were all very helpful and friendly.
24 december 2025
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Svar från Bahia Principe Hotels & Resorts
Dear Mr. Rose,
Thank you for taking the time to leave us your feedback after your stay with us.
It is very important for us, keep entertained our guests, and we regret to not reach the level expected. Our entertainment program is designed according to our guests needs, making every effort to ensure a pleasant experience for all audiences.
We welcome your suggestions which will be passed on to the department concerned, in order to improve the guests stay.
On the other hand, we are very sorry to learn that the dining experience did not meet your expectations. Due to a lower occupancy during your stay, we have temporarily modified our dining services, however as the restaurants remaining open, as the lovely Portofino and Asia restaurants, keep offering a high-quality and wide dining experience, with delicious courses and our dedicated team service to ensure your comfort and enjoyment.
We truly hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable and seamless stay.
Sincerely,
Mary A.
Guest Relations Department
Recently visited Bahia Principe…
Recently visited Bahia Principe Aquamarine hotel in the Dominican Republic. It was a last minute decision as our original choice of Jamaica was unavailable, but, it turned out to be excellent. The hotel was lovely, always spotlessly clean, and the grounds were immaculate. So much entertainment (both day and night), but equally enough space if you prefer things a little quieter. Brilliant pools to choose from and only a short walk to a gorgeous beach. The food and drinks options are endless, so everyone had plenty to select from. All in all we would highly recommend this hotel, and we will 100% be returning.
8 december 2025
Omdöme utan inbjudan
Svar från Bahia Principe Hotels & Resorts
Dear Guest,
Thank you so much for your kind review about your last stay. It is truly rewarding your loyalty.
We are truly happy to know you enjoyed our entertainment, facilities and service received. It means a lot to our team to know their work made a difference in your stay.
On behalf of the whole team, we look forward to welcoming you back very soon.
Kind regards
Mary A.
Guest Relations Department
Bahia paraiso
Unas vacaciones fantásticas...un parque de atracciones de placer . Todo excelente , las instalaciones como el personal. Sin duda recomiendo y repetiría siempre.
1 december 2025
Omdöme utan inbjudan
Svar från Bahia Principe Hotels & Resorts
Estimado Sr. Planells,
Gracias por elegirnos para sus vacaciones.
Agradecemos sus amables elogios sobre nuestro servicio e instalaciones. Transmitiremos sus amables palabras a nuestro equipo.
Nos alegra mucho saber que disfrutó de su estancia y esperamos darle la bienvenida pronto.
Atentamente,
Mary A.
Guest Relations Department
Lovely Grand Punta Cana & great Aquamarine
We visited Bahia Grand Punta Cana in Jan 2025 for 1 week & then again Bahia Aquamarine in Dec 2025 for 1 week. We had great experience so far & if all goes well planning to visit once every year. Nice room, swimming at the pool, decent buffet, great evening programs & great customer service. I highly recommend taking monkey land excursion whether or not you are going with kids.
4 december 2025
Omdöme utan inbjudan
Svar från Bahia Principe Hotels & Resorts
Dear Mr. Patwardhan,
Thank you so much for your nice feedback about your last stay. It is truly rewarding your kind review.
We are happy to know you enjoyed our entertainment, facilities and customer service received. It means a lot to our team to know their work made a difference in your stay.
On behalf of the whole team, we look forward to welcoming you back very soon.
Kind regards
Mary A.
Guest Relations Department
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