We had only very recently picked up the motorhome and so the warranty was just a week or so old. Late Friday night, leaving for Spain the following Monday and the engine management light came on... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Process is lengthy and feels complicated. Needing to get the quote from the garage, then getting the garage to forward to quote, then having to wait for the process to be accepted then having to book... Se mer
Really disappointed my claim was rejected. Iv only had the car 4 or 5 weeks and there is a sensor electrical fault. Surely electrical faults are covered. I understand wear and tear or bad servicing bu... Se mer
Företaget har svarat
I’ve had a really positive experience with Autoguard. The team were very helpful throughout the whole process and kept me updated when dealing with my warranty claim. They were quick to respond to m... Se mer
Företagsinformation
Skrivet av företaget
Autoguard Warranties Ltd is a business to business provider of extended warranty and insurance services to motor dealerships. We take care of the financial liability a motor dealer has when they sell a used vehicle, in addition to creating upselling opportunities that benefit both dealership and customer alike.
Kontaktuppgifter
Building 5, GU16 7ER, Camberley, Storbritannien
- 03432 271 499
- admin@autoguardwarranties.com
- www.autoguardwarranties.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 77 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Waste of time and money !!

Svar från Autoguard Warranties Ltd (United Kingdom)
Iv had the car less then 7 months turbo…
Iv had the car less then 7 months turbo failed they wont warrent the repair
Pointless paying for the warrenty i dont exspect them to pay for the hole repair but they should pay some of it was the hole point of taking the cover out now im left with a massive bill on a car i brought from dealer who sold me there warrenty.

Svar från Autoguard Warranties Ltd (United Kingdom)
Helpful advisors who are polite and…
Helpful advisors who are polite and very well trained. Great service and prompt settlement.

Svar från Autoguard Warranties Ltd (United Kingdom)
Slightly complicated process
Slightly complicated process getting garage to make the invoice out to Autoguard Warranties when I was paying the bill at the garage and claiming it back. All to do with Autoguard being able to recover the VAT. To be fair the email from Autoguard did say this but it also said a lot of other things depending on circumstances. Would have liked a more bespoke email for my situation rather than a "catch all". Anyway claim settled so Thank you.

Svar från Autoguard Warranties Ltd (United Kingdom)
Claim made simple and pain free.
Claim made simple and pain free.
Excellent!

Svar från Autoguard Warranties Ltd (United Kingdom)
Delighted by the ease of the repair…
Delighted by the ease of the repair request process through the app, how Autoguard worked with my chosen garage and kept me informed throughout the process; no delays to reimburse the agreed covered amount once the repair was completed. 5 stars and highly recommendable

Svar från Autoguard Warranties Ltd (United Kingdom)
This co is good but,they make it…
This co is good but,they make it extremely difficult online for elderly customers. If you go through their process you’ll be off the road for weeks. Best business plan is,make the claim,get it sorted yourself,pay the bill then send them the invoice. Job done and so easy, otherwise they are good .what should happen is the dealership should make good any repairs within the warranty period. Good luck

Svar från Autoguard Warranties Ltd (United Kingdom)
I'm happy with the service from…
I'm happy with the service from beginning to the end.

Svar från Autoguard Warranties Ltd (United Kingdom)
I am realy thankk full to the Autoguard…
I am realy thankk full to the Autoguard team about my recent claim.They provided extra ordinery support.It was my first claim with Auto guard and honestly i am very impressed with the service and recieved exceptional support.
100 % Recomeded Autoguard warranties.

Svar från Autoguard Warranties Ltd (United Kingdom)
Excellent service from start to finish

Svar från Autoguard Warranties Ltd (United Kingdom)
Van broke down due to alternator
Van broke down due to alternator. Covered by warranty. Made arrangements for car to go to garage. Rang several times for them to give the go ahead with the work . Two weeks later still waiting. Van is needed due to my wife being disabled. This warranty is absolute rubbish. Would advise anyone not to go within a mile of this company. Happy to take your money but not pay out.

Svar från Autoguard Warranties Ltd (United Kingdom)
Professional and efficient service
Professional, helpful assistance provided by the Claims Team. Easy application process and informed of progress through to resolution.

Svar från Autoguard Warranties Ltd (United Kingdom)
I bought a secondhand car with the help…
I bought a secondhand car with the help of my reliable garage, it came with six months Autoguard warranty. The car was just what I wanted. Unfortunately a fault developed that was unforeseen. Thanks to Autoguard my garage has been able to diagnose the fault and get it repaired. I cannot be happier.

Svar från Autoguard Warranties Ltd (United Kingdom)
Dealt with my claim quickly and…
Dealt with my claim quickly and efficiently. Thankyou

Svar från Autoguard Warranties Ltd (United Kingdom)
I got InTouch with my local garage and…
I got InTouch with my local garage and they got in touch with autogaurd, they sorted it all out. Made it really simple and reasonable quick. I would really recommend this company. All good thank you autogaurd.

Svar från Autoguard Warranties Ltd (United Kingdom)
Absolute joke
Absolute joke. £19000 for a car and the power steering rack bearing has gone. Got a quote to fix and straight away rejected as part not covered even tho it states power steering is covered. Warranties ain’t worth the paper they’re written on.
My registration number is FL67 XHR

Svar från Autoguard Warranties Ltd (United Kingdom)
Such a terrible company

Svar från Autoguard Warranties Ltd (United Kingdom)
Rejected repair
Rejected repair , waste of money paying for warranty! Typical warranty scam scheme

Svar från Autoguard Warranties Ltd (United Kingdom)
Ash was very helpful
Ash was very helpful, told us exactly what to do and our claim was accepted very quickly.

Svar från Autoguard Warranties Ltd (United Kingdom)
Warranties like this are not worth the…
Warranties like this are not worth the paper they're printed on.
6 year/70k miles limit for repairs on a 2011 car...how does that work?
So now I have to go back to the dealer for the repair anyway.

Svar från Autoguard Warranties Ltd (United Kingdom)
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







