Ast Assistance Omdömen 

Highly recommend, I have used a few time to help with difficult tenants, AST assist really helped to take the stress away and helped achieve a positive outcome. Very professional and pro active company and I will definitely use again.

AST Assistance are very good. Excellent communication and dealt with all the processes in an effecient and timely manner.

Having been placed in a difficult position by one of my tenants I contacted AST for advice and assistance. My initial contact was on email with Mark Dawson. His replies to all of my e-mails was both prompt and detailed.
I can only comment on my dealings with AST through Mark and have to say I was very impressed.
Based on my dealings with AST I would have no issues recommending this company and have saved their contact details for any future needs I may have.

I had an absolutely terrible experience with AST, specifically with Mark. He made critical errors on my application that resulted in a total loss of rental income for seven months. When I brought these mistakes to his attention, instead of taking responsibility or trying to fix the situation, he resorted to bullying and threatening me. It is unprofessional and has cost me a significant amount of money.
Note to readers: Mark will likely respond to this claiming it is a 'fake review' or that I was never a client to protect his reputation. He may try to make up some nonsense about not knowing who I am, but this is my genuine experience and I have more than enough evidence and documentation to prove I was a client and that these events occurred. Avoid this company if you value your time and money.

Used the company in order to help deal with an eviction of a tenant . Was given the wrong advice which cost us valuable time and money.
Politely contacted Nathan who we found incredibly arrogant and poor in the areas we needed advice on. Was threatened with legal action if we left a poor review but here it is.
Judging by the other poor comments the company always seem to be the ones in the right reading the replies which says it all ready. Not accountable for their own errors.

I used AST Assistance for a tricky eviction and found them to be very professional. Jack was my case worker and he gave sound, knowledgeable advice. Luckily the eviction didn't end up being as drawn out as some evictions are, but he was careful to cover all angles.
I was very glad o used them but I will make a few points:
I had to pay for a solicitor review of the case initially, which was around £500. I found this a little superficial and on my eyes unnecessary. However, maybe it was necessary for AST..
My second point was that the level of service I received declined a lot while Jack was on Paternity Leave which wasvery frustrating at the time. But once Jack was back things were able to move forward again.
Overall I would recommend them and I would use them again. Their costs were reasonable and we did end up with a successful eviction .

Very professional and efficient

Unfortunately we have had to use them on 3 occasions over the past 2 years and they have been great on each one. Especially the last occasion when it was literally the tenant from hell! Without their support I don't think we could have achieved what we did. Super supportive, respond so quickly to any communication. Their fees are very clear and transparent - your know what you are going to pay at each stage. The legal team that they use once it goes legal were super responsive as well. Would definitely use again - hoping we will not need to but if we do have to evict in the future we would not hesitate to contact them. All the team are great - Jack was our case handler and he was super efficient and always responded in record quick time.

Absolutely fantastic. Had a very stressful situation, however the team at AST couldn’t have done enough for us. There communication was super efficient and got the end result we wanted.

Excellent service. Kept the communication consistent and did everything correctly to get the tenants out. I have just contacted them again with another possible eviction. 100% satisfied and obviously will use again. Thank you.

Avoid ASD at all costs. They are not solicitors and engage in fraudulent activity. I was repeatedly lied to by a man named Mark, who used a "barrier" to stop me from seeing the truth about my case.
They claimed my case was being handled by a barrister named Wahid Barber. After getting suspicious, I tracked down the real Wahid Barber myself. He confirmed he has NEVER worked with ASD and they have been using his name and his Chambers' reputation without his knowledge.
The real Mr. Barber is now taking legal action against them for using his identity to mislead clients. I had to hire an actual, regulated solicitor to recover my case.
These people are crooks—if they mention "Wahid Barber" or any other legal professional to you, contact that person directly to verify. You will likely find it is a scam.

AST have been wonderful throughout the difficult process of tenant eviction. They have been knowledgable, prompt and friendly from the first contact. Noticeably Jack Wharton and Sophie Wharton have answered any questions I have had very quickly, the same day, been supportive and offered good advice. This whole unpleasant process has definitely been made manageable due to AST’s services and with the positive result that I now have my property back.

From the first point of contact I felt like my case was in safe hands. I love the fact I had just one point of contact or each stage of my case. Robyn Camm and Ellen Holden were brilliant. I never waiting more than a day for a reply to my emails. They answered my 'silly' questions and my concerns and kept me up to date every step of the way. My case is now closed with a favourable ending. Once again thank you AST.

5 star service from start to finish .
100 percent recommend AST.
Thank you to the whole team
For being so helpful and so knowledgeable
And dealing with my section 21 so
Swiftly . I would highly recommend AST
Lisa Holt

AST were recommended to me by a friend and I’m extremely glad I took the advice. Right from the start, they were all over what was required. Everything was clear, straightforward and explained well.
It was a big stressful thing to me, but their experience in evictions meant I felt in safe hands. Emails are answered super quickly! By a real person! 100% recommend.

I have been advised by an estate agent to use there service to evict my tenant who was refusing leaving the property.
They have explained everything in details gave me guide line with stages required and the prices for each stage, also they have mentioned the stages that it’s an optional to take it or leave it as they advised me the first stage I can start it myself without the need of their help which really made me very comfortable and confident to start with them.
Payments were needed to be paid prior each stage before the start which is fare enough due for the paper work etc.
finally the tenant is out I had my flat back.
Communication was always prompt and easy to reach the staff.
So far they honestly deserve more than 5 stars.
I had lots of stress how I am going to take the tenant out but at the end all done in a very provisional way.
I will definitely recommend their service.
Many thanks again.

I had a bad experience with this company and would not recommend. Failed to give basic information regarding legal requirements around gas safety certificates prior to serving a s21 which made my S21 null and void. Took no responsibility for not giving the correct information which is a basic requirement. They made me feel it was my fault and would not take any accountability for their mistake. They even threatened legal action if I gave them a negative review!! This cost a lot of time, stress and money. I am now pursuing my complaint through Property redress scheme. Very unprofessional service.

Used AST to successfully serve a Section 21, eventually culminating in a Bailiff eviction.
The process was not straightforward and took 13 months from start to finish.
During the whole time, AST resolved the most difficult of problems ( and there were quite a number) with diligence and professionalism.
I would highly recommend AST.

AST has helped us 3 times with tricky tenants that have not paid and breached tenancy agreements. I would strongly recommend using them for all your landlording needs

AST provided an outstanding service throughout the process. We used them to proceed with serving an eviction notice and they were thorough and communicated quickly and efficiently at all times. Fortunately we did not have to evict the tenants as they vacated the property before we reached that situation. I would recommend this company if you require this type of service.