Apex Vets Omdömen 

252
TrustScore 5 av 5

4,9

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

The team @ Apex Vets is one big happy, dedicated, caring family. My wee Tara, border collie, aged 13, is an anxious wee elderly lady with a few health conditions now. However, her visits are always... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I got an appointment same day with no problems The reception staff were friendly and helpful Kat, the vet, was excellent and spoke through the options with me. She fussed my dog and made sure he was... Se mer

Betygsatt 5 av 5 stjärnor

Both our dogs had a six-monthly checkup with one of the nurses at the Practice. Both dogs are a wee bit nervous but the nurse was very patient and took her time to reassure the dogs and complete her c... Se mer

Betygsatt 5 av 5 stjärnor

Brilliant vets, very calming when something is wrong, very explanatory of all treatment and costs, they genuinely do care for animals and go the extra mile to ensure your pets care. The staff are l... Se mer

Företagsinformation

  1. Veterinär

Informationen kommer från olika externa källor

Local, Independent, 24 hours companion animal veterinary surgery in Denny (Near Falkirk,) Scotland. Dedicated to the health and wellbeing of your pet. 24 hour emergency service is available. Where your pet is part of our family.


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

252 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(252)

40 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Callum always demonstrates care and compassion

My dog had eaten wet sand and Apex were able to see her right away. Told me what the cost was going to be beforehand which I think is really important. She was treated with care and consideration and back home with me, albeit looking very sheepish, within a couple of hours.

12 augusti 2024
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Svar från Apex Vets

Thank you for your feedback, Wendy. I have shared your feedback with Calum and the rest of the team. We hope that Fern as had no more sand eating episodes! Take care, Rhiann

Betygsatt 5 av 5 stjärnor

Staff are very helpful

Staff are very helpful , excellent customer relations and of course the pet comes first.
They explain everything to you, and Connor the nurse was very helpful giving me good tips to help Bella live a happy long life

13 augusti 2024
Omdöme utan inbjudan
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Svar från Apex Vets

Thank you very much for your feedback. I hope that you and Bella are well. Kind regards, Rhiann

Betygsatt 5 av 5 stjärnor

Amazing Staff

Staff are professional and extremely helpful.
I was running late due to traffic, etc. The staff made every effort to ensure I could still be seen even though I was late. Appreciated the support and lack of judgement. Great Team.

8 augusti 2024
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Svar från Apex Vets

Thank you very much! We will always try and see appointments where possible as we understand these things can happen sometimes, and we always try to go above and beyond for our clients. Thanks for your kind comments. Take care, Rhiann

Betygsatt 5 av 5 stjärnor

Damaged dew claw

Had an incident with Saffi on her morning walk and she damaged her dew claw. Vets squeezed me in at 11-30 and claw was removed. Apex vets are always ready to help . Fantastic vets .

5 augusti 2024
Omdöme utan inbjudan
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Svar från Apex Vets

Hope that Saffi is feeling better now with her claw clipped off. Thank you! - Rhiann

Betygsatt 5 av 5 stjärnor

Emergency appointment.

We had to take our puppy in for emergency appointment on a Saturday night. Saw him within 10 minutes and was kept in overnight for Monitoring. Gave us all the options and explained the costs clearly. They also gave us an update (with picture) throughout the night and phoned next day. Fair and honest with the vet bill before collection.

Great peace of mind knowing there was someone with him to give him care and attention throughout the night.

3 augusti 2024
Omdöme utan inbjudan
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Svar från Apex Vets

Thank you very much for your feedback. Hope that your wee one is feeling better now! The Whatsapp updates have been a great addition to the practice, nice to get a picture of them. We are very proud to have the practice staffed 24 hrs a day to look after your loved ones. - Rhiann

Betygsatt 5 av 5 stjärnor

Sapphire was in for her 6 month…

Sapphire was in for her 6 month checkup. Chloe did a thorough examination of her while keeping Sapphire amused at the same time.

30 juli 2024
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Svar från Apex Vets

Thank you very much for your kind words. - Rhiann

Betygsatt 5 av 5 stjärnor

Excellent as always

I’ve been a client of Apex vets for as long as I can remember. I recently brought 2 of my cats in to see one of the locum vets, Louise.
She was very thorough with both my cats despite Meg having a reputation for being a bit ‘fiesty’ with vets!!
I’ve been extremely satisfied with these vets for many years, I simply wouldn’t go anywhere else!

26 juli 2024
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Svar från Apex Vets

Thank you, Kate. We love to see you and your menagerie in!! Even if Meg doesn't like us so much! Take care, Rhiann

Betygsatt 5 av 5 stjärnor

Emergency appointment

I needed an emergency appointment as my dog had eaten something toxic. From my phone call to being seen was less than 20 minutes! Apex are an amazing practice. Definitely recommend. I wouldn't go anywhere else!

23 juli 2024
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Svar från Apex Vets

Thank you! hope your wee one is doing better now!

Betygsatt 5 av 5 stjärnor

Outstanding service

Recently joined Apex after having a bad experience with another vet. Wish I had found Apex sooner as they are outstanding. They clearly put your pet first, the staff are friendly, helpful, knowledgeable and love their job and I would highly recommend them.

23 juli 2024
Omdöme utan inbjudan
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Svar från Apex Vets

Thank you very much for your feedback!

Betygsatt 5 av 5 stjärnor

Apex Vets are truly amazing 😊

Apex Vets are truly amazing 😊 Can't thank all the staff enough for all their help as it's 13 years that we've been coming.
Our spaniel suffers from sore ears as she loves the water and seems to pick up infections from time to time.
They are always very attentive, understanding and they genuinely care.
Nothing is too much trouble.
Thank you very much 😊🐶

23 juli 2024
Omdöme utan inbjudan
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Svar från Apex Vets

Thank you very much! - Rhiann

Betygsatt 5 av 5 stjärnor

Visited Apex again today …

Visited Apex again today for different reasons. Previous visits were heartbreaking due to losing both of our beautiful and much loved cats. We lost both within 44 days of each other and this has left the family with a massive hole in our lives.
So at the weekend we collected an unpredictable decision, this decision was Brodie!!
Brodie is our newest member of the McKay family and is 9 weeks of absolute cocker spaniel fluff and ears.
Apex
Gave him his first jag yesterday and we were so appreciative of the caring nature of all staff as we returned to the vets once again.
Apex staff treat you like one of the family and show so much kindness and compassion towards us.
We honestly didn’t think that our broken hearts could ever be mended and that special mark that Coco and Clio left us has let the proverbial ‘garden gate’ open to make us happy once again.

Thank you to all of the staff involved in caring and supporting our two girls during their illnesses and for the much loved welcome from our gorgeous boy, Brodie.
💕🐾🐾🌈. 🩵🐾

17 juli 2024
Omdöme utan inbjudan
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Svar från Apex Vets

Hi Jackie, First of all thank you so much for your very kind words - we feel so privileged to have been apart of Clio and Coco's story and we are so excited to start a new one with the little ball of fluff Brodie! We truly feel that every pet is apart of our family and that is what makes it so rewarding and difficult at the same time - but we are so grateful to share so many special memories and moments with owners. Thank you again, Erin

Betygsatt 5 av 5 stjärnor

Friendly knowledgeable staff

Friendly knowledgeable staff, where pets and owners welcomed with open arms.

16 juli 2024
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Svar från Apex Vets

Hi Andy, Thanks so much for this great review. I have shared this with the rest of the team. Thanks, Erin

Betygsatt 5 av 5 stjärnor

Top of their game

I have been bringing my dogs to Apex for over 10 years and I couldn't wish for a better team to take care of my pugs. They are very professional and informative, most importantly they will not do anything to try and get more money out of you.
I have seen the practice grow over the years and it's a credit to the professional care they give. You won't find a better vet surgery anywhere. Keep doing what you do guys thank you.

15 juli 2024
Omdöme utan inbjudan
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Svar från Apex Vets

Hi Adrian, thank you so much for your very kind review. I have passed this onto the rest of the team, it means more than you know. Hope Archie and all of the gang are doing well! Thanks, Erin

Betygsatt 5 av 5 stjärnor

Glen been great with Eva sorting her…

Glen been great with Eva sorting her problems hopefully get her leg problem resolved

12 juli 2024
Omdöme utan inbjudan
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Svar från Apex Vets

Hi there, thank you so much for your great review. I have shared this with Glenn and the rest of the team and we are very appreciative - it means more than you know! Thanks, Erin

Betygsatt 4 av 5 stjärnor

Required an emergency appointment which…

Required an emergency appointment which was allocated within the hour. Receptionist and vet very friendly and helpful. Had to leave my dog for sedation to look at and dress a broken claw which was bleeding profusely. Clear instructions given to us when we collected our pet and further check up booked. Only gave 4 stars as like most people finding vet costs very expensive!!

11 juli 2024
Omdöme utan inbjudan
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Svar från Apex Vets

Hi there, thankyou for your great review. We are very glad to have helped your wee one with their broken claw and hope that they are doing well. I have passed on your review to the team. Thanks, Erin

Betygsatt 5 av 5 stjärnor

Excellent service

Reception staff are very welcoming and the premises are clean and bright. We usually see Samuel who is a very friendly and competent vet. He always gives a thorough exam and explains things clearly.

11 juli 2024
Omdöme utan inbjudan
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Svar från Apex Vets

Thank you, Fiona for taking the time to leave us feedback, we really appreciate it! I have shared your feedback with Sam and the rest of the team. Hope you are well, Rhiann

Betygsatt 5 av 5 stjärnor

Ruby, frequent visitor

Our one year old Labrador, Ruby, has been a frequent visitor.
The facial surgery done by Kat and ongoing treatment has been outstanding.
Visit this morning for ear infection and we saw Sam who is another amazing vet.

The individual care and commitment to all services being delivered by the practice are why I have stayed with them and choose to travel rather than use a closer surgery after moving out of the area

5 juli 2024
Omdöme utan inbjudan
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Svar från Apex Vets

Thank you very much for your feedback, Morag! I have shared your feedback with Kat and the team too. I hope that Ruby's ears are feeling a little better now, too! Thank you, Rhiann

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