Amazing experience. Customer Service was a 10/10. Colin answered every question I had - and I sent numerous messages. He was friendly, helpful and worked hard to find every discount I could be eligibl... Se mer
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I recently purchased a new Rave 2 stairlift from AmeriGlide. I was assisted by Abbie B., who did a great job explaining the features of the lift, as well as others, and what the requirements may be fo... Se mer
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Jessica from the parts department was very efficient and polite. She ordered my part right away and even got me a small discount which was good since the markup on the part seemed very high. The web... Se mer
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The whole experience starting by dealing with Abbie Basham from Ameriglide to installation, by "Solano" was excellent. The packages arrived promptly and were installed efficiently. We are very satis... Se mer
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Företagsinformation
Skrivet av företaget
AmeriGlide is one of the largest stair lift providers and the #1 Internet provider of vertical lifts in the United States. From our corporate office in beautiful Raleigh, NC, we apply our 20 years of combined experience in this industry so that our customers can regain the mobility and freedom they want and deserve. Please call one of our stair lift or vertical lift experts—our vertical lift team is the most experienced in the country! We will be happy to help you with any questions you may have or take your order over the phone.
Kontaktuppgifter
5110 Atlantic Ave, 27616, Raleigh, USA
- 1 (800) 790-1635
- customerservice@ameriglide.com
- www.ameriglide.com
4,8
Utmärkt
580 omdömen
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Good Customer Service, Excellent Installer
Overall, the experience based on the installer, Gavin S., and Customer Service was very good. I purchased the unit in November 2025 for physical health reasons, and the unit was just installed on 01/09/2026. I would not recommend the salesperson (Colin) for several reasons (he could not remember me nor recall the details of my transactionand was always 'at the beach' or on vacation). AmeriGlide explained how their salespeople talk to hundreds of potential customers, but if that is true, then when there is finally a cash sale, one would think that would be memorable. In the meantime, I purchased a second stairlift from a competitor, which was installed in less than three (3) weeks from purchase for my first floor to the basement because of the salesperson, the long wait for installation w/AmeriGlide, price, and other factors. The AmeriGlide installer, Gavin S., was very professional, knowledgeable, and experienced, and went out of his way to help me. He explained how to use the stairlift and how to obtain help if needed. He provided extra help and was very understanding about my needing to use a wheelchair/walker to let him into the house. Overall, except for the sales transaction and the long wait for installation (seven weeks), I am very pleased with the RAVE2 unit.
8 januari 2026
Omdöme utan inbjudan
Svar från AmeriGlide Distributing 2019, Inc
We’re pleased to hear that your overall experience with Customer Service and the RAVE2 unit met your expectations. At the same time, we sincerely apologize for the frustration you experienced during the sales process and for the longer-than-expected installation timeline. This situation is out of the ordinary and not representative of the level of service AmeriGlide strives to provide.
Thank you for your feedback and for choosing AmeriGlide. We value your trust in us and appreciate your choosing AmeriGlide.
- The AmeriGlide Team!
Six Stars
My wife has been using two sets of Ameriglide RAVE 2 systems (one to upstairs and one to the basement). They have been a godsend, allowing us to remain in our multilevel home.
I'm pretty handy with tools and found the installation straight forward. It helped picking up the components at the factory, where their tech was able to demonstrate how things go together and what to watch for.
Overall, I'd give the RAVE 2 a 6 star for value, able to install myself, and the company support.
4 januari 2026
Omdöme utan inbjudan
Svar från AmeriGlide Distributing 2019, Inc
Thank you so much for your thoughtful review! We’re truly glad to hear the RAVE 2 has made it possible for you to remain comfortably in your multilevel home. It’s great to know the installation process was straightforward and that our team at the factory was able to provide helpful guidance. We really appreciate your kind words about the value of the product and our support—your “6-star” rating means a lot to us! If you ever need assistance in the future, we’re always here to help.
- The AmeriGlide Team
Saw AmeriGlide products while looking…
Saw AmeriGlide products while looking for an affordable stair-lift. After reviewing the products, I called and spoke with Taylor. He was a wealth of knowledge and answered my 5 specific questions. He explained some of the features and helped me decide if they were necessary for a 4 step staircase. Fully satisfied with what I heard from Taylor, decided to buy a second stair-lift for my In-laws!
15 december 2025
Omdöme utan inbjudan
Svar från AmeriGlide Distributing 2019, Inc
Thank you for your wonderful review! We’re so glad to hear that Taylor was able to answer all of your questions and provide clear, helpful guidance to ensure you chose the right solution for your needs. It’s great to know his expertise helped you feel confident not only in your purchase, but in ordering a second stair-lift for your in-laws as well. We truly appreciate your trust in AmeriGlide and look forward to supporting you both now and in the future!
- The AmeriGlide team!
Working with Taylor to replace our AmeriGlide - Rubex AC Stair Lift
Working with Taylor to replace our Church's very old and ailing stair lift was a very pleasant and professional experience. He was very knowledgeable and helpful in asking all the right questions to assure we ordered exactly what we needed. IMHO he's a keeper.
Fred Huff
Presence Church
Kalispell, MT
19 december 2025
Omdöme utan inbjudan
Svar från AmeriGlide Distributing 2019, Inc
Thank you for taking the time to share your experience! We’re delighted to hear that working with Taylor was such a positive and professional experience. His knowledge and attention to detail are truly valued, and we’re glad he was able to help ensure your church received exactly what was needed. We appreciate your kind words and your trust in us!
-The AmeriGlide Team!
Diana
Diana
I'm very impressed with my new Rave 2 stairlift. From AmeriGlide It was delivered on the weekend and installed today the response time was great. I would gladly recommend. Happy customer.
18 december 2025
Omdöme utan inbjudan
Svar från AmeriGlide Distributing 2019, Inc
Thank you for the great review! We’re so happy to hear you’re impressed with your new Rave 2 stairlift and that the delivery and installation went smoothly. We truly appreciate your recommendation and are glad we could provide a fast, positive experience. Enjoy your stairlift, and please reach out if you ever need assistance!
-The AmeriGlide Team!
I recommend!
After having some issues with the website I called to put in my order. I had the pleasure of speaking to John , who was extremely helpful and provided me with some great information! I recommend calling and speaking to someone. Its more personal and they make the process smooth
13 december 2025
Omdöme utan inbjudan
Svar från AmeriGlide Distributing 2019, Inc
Thank you for sharing your experience! We’re glad you reached out by phone and that John was able to assist you and make the ordering process smooth. We appreciate your recommendation and are happy to hear our team provided helpful, personalized support. Thank you for choosing AmeriGlide!
- The AmeriGlide Team!
Good customer service exists...
I told my wife I actually received good customer service for the first time in a long time. Responses were timely and helpful. I would definitely use these guys again!!
10 december 2025
Omdöme utan inbjudan
Svar från AmeriGlide Distributing 2019, Inc
Thank you so much for your kind words! We’re thrilled to hear that you had a positive customer service experience and that our team was able to assist you promptly and effectively. Your feedback truly means a lot to us. We look forward to serving you again whenever you need us!
- The AmeriGlide Team!
My experience was Amer glide was great
My experience was Amer glide was great. I doubt with Craig. He made everything smooth and easy. He knew his job do it. Well I gave him a five because that’s all they love me but to me he was a 10 very polite very courteous downright good. I would order through that company again. everything was handled fast and smooth.
8 december 2025
Omdöme utan inbjudan
Svar från AmeriGlide Distributing 2019, Inc
Thank you so much for sharing your experience! We're thrilled to hear that Craig provided exceptional service and made everything smooth and easy for you. Your kind words about his professionalism and courtesy mean a great deal to us. We’re honored by your trust and delighted that everything went quickly and smoothly. We look forward to assisting you again in the future!
- The AmeriGlide Team
My conversations with Abby
My conversations with Abby about the stairlift were exceptional. Her customer service is excellent. She answered every question and worked with me to purchase the stairlift on my timeline. No pressure sales. Thank you Abby for a great experience working with you.
9 december 2025
Omdöme utan inbjudan
Svar från AmeriGlide Distributing 2019, Inc
Thank you for sharing your experience! We’re delighted to hear that Abby provided exceptional customer service and supported you through the process at your own pace. Your positive feedback means a lot, and we’re glad the experience was smooth and pressure-free. Thank you again for choosing us—we truly appreciate it!
- The AmeriGlide Team!
Great experience!
I've been working with Colin through this entire process. He has been beyond helpful and concerned with my investment to insure I didn't overspend. These guys are great!
5 december 2025
Omdöme utan inbjudan
Svar från AmeriGlide Distributing 2019, Inc
Thank you for your review! We’re happy to hear that Colin has been helpful throughout the process and made sure you got the right solution without overspending. We appreciate your trust and are grateful for the opportunity to work with you.
Thanks again for choosing us!
Chris was always available for my…
Chris was always available for my questions and very knowledgeable about the product and industry. I haven’t yet installed the chairlift, but I’m confident it will go well based on Chris’ assurances.
5 december 2025
Omdöme utan inbjudan
Svar från AmeriGlide Distributing 2019, Inc
Thank you for sharing your experience! We’re glad to hear that Chris was able to answer your questions and provide the product knowledge you needed. We appreciate your confidence, and we’re here if you need any support during installation.
Thank you for choosing us!
– The AmeriGlide Team
Darnell was super helpful and got our…
Darnell was super helpful and got our order fulfilled directly when Amazon was out of stock. Grateful for his attention to detail and his diligence. He is an asset to the company. It remains TBD as to the quality of the product itself, pending installation and use.
1 december 2025
Omdöme utan inbjudan
Svar från AmeriGlide Distributing 2019, Inc
Thank you for sharing your experience! We’re thrilled to hear that Darnell was able to help get your order fulfilled and ensure a smooth process, even when Amazon was out of stock. We truly appreciate your kind words—he is an important part of our team.
We hope the installation goes well and that the product exceeds your expectations. If you have any questions along the way, we’re here to help.
Thank you again for choosing us!
Quality product at a fair price
Quality product at a fair price. The product was ordered online Sunday evening, so I made a follow up call on Tuesday to verify the order. I had no trouble in reaching real people who were very helpful and went over the order with me to make sure I had ordered everything that I would need to install the Rave 2. I received a text the next day stating that the order had been processed and would be shipping soon. I received an email by Wednesday evening with a UPS tracking number. 5 Star Service!!
3 december 2025
Omdöme utan inbjudan
Svar från AmeriGlide Distributing 2019, Inc
Good afternoon! Thank you so much for your fantastic review! We’re thrilled to hear that you had a smooth ordering experience from start to finish and that our team was able to assist with your Rave 2 order. It’s great to know the process—from verifying the order to receiving tracking—met your expectations. We truly appreciate the 5-star rating and your trust in AmeriGlide. Enjoy your new lift!
Building a successful team
Personal rapport with a companies representative is crucial for a smooth experience. Throughout my interactions with Caleb, this has proven true once again. He’s been friendly, professional, quickly provides info and updates so I feel as much in control of the project as possible. In that way, I feel we are a unified team. Rare and greatly appreciated.
1 december 2025
Omdöme utan inbjudan
Svar från AmeriGlide Distributing 2019, Inc
Good morning!
Thank you for taking the time to share your feedback. We appreciate the opportunity to address your experience and are committed to providing the best service possible.
Thank you for choosing AmeriGlide!
– The AmeriGlide Team
The 17 Steps! Starring Rave 2 Much.
Took just a moment to get connected to the sales person- he was very knowledgeable and helpful in talking through our 17 step straight stairway application. We were very serious about getting this going quickly & are doing our own installation. The price was reasonable so we ordered it. Expecting to see the Rave 2 unit in about 5 days via UPS. Happy to get this item underway.
24 november 2025
Omdöme utan inbjudan
Svar från AmeriGlide Distributing 2019, Inc
Good morning! Thank you for sharing your experience! We’re glad to hear you were quickly connected with a knowledgeable representative and that the ordering process went smoothly. It’s great to know the pricing and guidance met your expectations, especially as you prepare for your own installation.
We appreciate your trust in us and hope the Rave 2 unit serves you well. Thank you for choosing AmeriGlide!
– The AmeriGlide Team
Roger Adams was the best customer…
Roger Adams was the best customer service representative we have ever had the pleasure of working with on the chairlift. After working with other companies we were happy to make the decision without being pressured. Thank you Roger for giving us the information and allowing us to make the right decision.
21 november 2025
Omdöme utan inbjudan
Svar från AmeriGlide Distributing 2019, Inc
Thank you so much for sharing your experience! We’re delighted to hear that Roger provided such exceptional service and helped make the process comfortable and pressure-free. We’re proud to have him on our team and will be sure to pass along your kind words.
Thank you for choosing us — we truly appreciate your trust and support!
– The AmeriGlide Team
Cameron with Ameriglide was fantastic he helped me find…
Cameron was fantastic he helped me find what work for me and helped me with veteran discount and encouraged it be delivered and setup ASAP to make my life easier!!! He totally rocked and I encourage anyone who needs this kind of equipment to request to work Cameron if that is possible. Thank you for such “Great” service!!!!
18 november 2025
Omdöme utan inbjudan
Svar från AmeriGlide Distributing 2019, Inc
Thank you so much for your wonderful review! We’re thrilled to hear that Cameron was able to assist you, help with your veteran discount, and make sure your equipment was delivered and set up quickly. We’re proud to have him on our team, and we’ll be sure to share your kind words with him.
We truly appreciate you choosing us and are so glad we could help make things easier for you. Thank you again for your feedback!
– The AmeriGlide Team
Lift chair purchased and use for one year for handicap teenager.
We purchased our lift chair approximately one year ago. Fairly easily to install. I did have to watch videos and read the instructions as well. There are a few parts of the instructions that did not seem to correlate with the videos and how the installation proceeded. However, I was able to figure it out. We purchased this lift chair for our handicap child who is 17 years old and lost the ability to go up and down stairs approximately one year ago. I did have to modify the chair and add extra seat belts for her stability and comfort. This was fairly easy. The stair lift has been used daily and has held up well. I’ve not had any issues with it. The staff and the company were easy to work with, and we got the chair in a reasonable amount of time and are happy with it.
13 november 2025
Omdöme utan inbjudan
Svar från AmeriGlide Distributing 2019, Inc
Good morning Mr. Jacobs! Thank you so much for sharing your experience with us. We’re glad to hear that the lift has been helpful for your daughter and has held up well with daily use over the past year. It’s great to know the installation went smoothly overall!
We also appreciate your feedback regarding the instructions and videos — this is valuable information, and we’ll be sure to pass it along so we can continue improving our resources.
Thank you again for choosing us and for taking the time to leave such a thoughtful review. We’re happy to hear the lift has made a positive difference for your family.
Warm regards,
The AmeriGlide Team
The chair lift has been a huge plus in…
The chair lift has been a huge plus in our lives. When the battery no longer worked, a new one was sent immediately. We highly recommend this product.
11 november 2025
Omdöme utan inbjudan
Svar från AmeriGlide Distributing 2019, Inc
Good morning! Thank you so much for your kind words and valuable feedback. We’re so glad to hear that the lift has been helpful and made a positive difference for you. We truly appreciate you choosing AmeriGlide!
The sales associate i dealt with was…
The sales associate i dealt with was very knowledgeable and helpful. The lift arrived faster than expected and was exactly as expected. I was able to install the lift in about 4 hours, with know issues. The lift assembles easily with basic tools, and other than mounting the track, i did all the work without needind anyone to help. We have been using the lift for almost one year, and it works perfectly every tim
28 december 2024
Omdöme utan inbjudan
Svar från AmeriGlide Distributing 2019, Inc
Thank you so much for sharing your experience! We’re thrilled to hear that your lift arrived quickly and met your expectations. It’s great to know the installation process went smoothly and that the unit has been performing perfectly for you over the past year.
We truly appreciate your feedback and the time you took to share it. Thank you for choosing AmeriGlide!
Warm regards,
The AmeriGlide Team
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