Amazing experience. Customer Service was a 10/10. Colin answered every question I had - and I sent numerous messages. He was friendly, helpful and worked hard to find every discount I could be eligibl... Se mer
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Det här tycker kunderna
I recently purchased a new Rave 2 stairlift from AmeriGlide. I was assisted by Abbie B., who did a great job explaining the features of the lift, as well as others, and what the requirements may be fo... Se mer
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Jessica from the parts department was very efficient and polite. She ordered my part right away and even got me a small discount which was good since the markup on the part seemed very high. The web... Se mer
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The whole experience starting by dealing with Abbie Basham from Ameriglide to installation, by "Solano" was excellent. The packages arrived promptly and were installed efficiently. We are very satis... Se mer
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Företagsinformation
Skrivet av företaget
AmeriGlide is one of the largest stair lift providers and the #1 Internet provider of vertical lifts in the United States. From our corporate office in beautiful Raleigh, NC, we apply our 20 years of combined experience in this industry so that our customers can regain the mobility and freedom they want and deserve. Please call one of our stair lift or vertical lift experts—our vertical lift team is the most experienced in the country! We will be happy to help you with any questions you may have or take your order over the phone.
Kontaktuppgifter
5110 Atlantic Ave, 27616, Raleigh, USA
- 1 (800) 790-1635
- customerservice@ameriglide.com
- www.ameriglide.com
4,8
Utmärkt
580 omdömen
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Colin was fantastic to work with
Colin was fantastic to work with. Very pleasant and answered all questions. He worked this all out with my brother since I was in the hospital and was extremely helpful. We both enjoyed working and conversing with him. He treated us with friendliness and was always joyful. He is superb at what he does. I’d give him a 10 plus with personality. Hope the installation is as good as Colin.
3 mars 2026
Omdöme utan inbjudan
Svar från AmeriGlide Distributing 2019, Inc
Thank you so much for your incredibly kind words! We’re thrilled to hear that Colin made such a positive impression.
We truly appreciate you taking the time to share this! If there’s anything you need along the way, we’re always here to help.
- The AmeriGlide Team
Abbie was very friendly
Abbie was very friendly, professional and knowledgable regarding the product, a big reason why I made the purchase was because of her, thanks Abbie.
27 februari 2026
Omdöme utan inbjudan
Svar från AmeriGlide Distributing 2019, Inc
Good morning! Thank you so much for your kind words! We’re thrilled to hear that Abbie’s friendliness, professionalism, and product knowledge made such a positive impact on your experience. We’ll be sure to share your feedback with her! Thank you for choosing AmeriGlide!
- The AmeriGlide Team!
Update: installation issues satisfactorily resolved
April 8, 2026 update:
Our issue has now been satisfactorily resolved following a service visit arranged by AmeriGlide. The technician who came on-site was excellent — knowledgeable, professional, and effective. We have only positive things to say about his work.
In retrospect, the root cause appears to have been related to the original installation (performed by an independent contractor, not AmeriGlide), combined with difficulty accessing effective support early in the process.
From a customer perspective, this situation highlights a gap: while AmeriGlide provides the product and warranty, resolving issues can be challenging when coordination between installer and manufacturer support is not seamless. Additional installer support resources or certification standards could help prevent similar situations.
We are ultimately satisfied with the outcome, but it took approximately six months to reach resolution.
7 februari 2026
Omdöme utan inbjudan
Svar från AmeriGlide Distributing 2019, Inc
We’re truly sorry to hear about your father’s experience. We understand how important this matter is for you. AmeriGlide strives to ensure the best service for all of our customers.
Our records show that this lift was purchased and installed through an independent contractor. As the distributor, AmeriGlide supplied the equipment and provides parts coverage under the manufacturer’s warranty, while installation and on-site labor are handled by the installing contractor or a local authorized service provider.
That said, we are here to help. We can support your original installer through live technical assistance, or we can coordinate a factory-trained technician in your area to service the unit. Service visits of this nature are typically well below the amount referenced, and our goal is to help facilitate a fair and practical resolution.
Our goal is to ensure your VPL is working properly and safely. Please call us at 1-800-580-0831 or email customerservice@ameriglide.com for further arrangements.
- The AmeriGlide Team
3-5-2023
In response to your most recent reply,
To clarify, AmeriGlide’s role in this transaction was as the product distributor to a third-party. Mr. Pierce did not purchase the equipment from Ameriglide nor did Ameriglide install the equipment.
The manufacturer’s warranty covers parts, and AmeriGlide fully honors that warranty. Labor warranties would be covered by the respective installation company you hired.
When Mr. Pierce contacted AmeriGlide for assistance; he was offered several ways to assist in getting the lift operational, including technical support and referral to a qualified local installer who could evaluate and repair the unit at a significantly lower service cost than the factory technician travel option that was discussed.
Our goal remains the same — to help restore the lift to safe working condition. We remain willing to assist.
I installed two units on a curved staircase.
Received shipment quickly and I was doing a self install on two units on a curved staircase. The installation took about two hours per unit. I was hesitant to do the installation myself but it turned out well and the instructions were clearly provided.
26 februari 2026
Omdöme utan inbjudan
Svar från AmeriGlide Distributing 2019, Inc
Thank you for sharing your experience! We’re glad your shipment arrived quickly and that your self-install went smoothly. It’s great to hear the instructions were clear and helpful.
We appreciate your support!
Thank you for choosing AmeriGlide!
- The AmeriGlide Team!
First of all
First of all, we never expected to be at the point in our lives where we would need a stair lift chair. My wife reached out to your company and the return contact was made a day later. The sales tech was very informative and respectful of our situation. I had measured our location and had questions, and he had the answers. He was very helpful and friendly. We are excited to install the unit and make life easier for my wife.
23 februari 2026
Omdöme utan inbjudan
Svar från AmeriGlide Distributing 2019, Inc
Thank you so much for your kind words. We understand that needing a stair lift isn’t something anyone plans for, and we’re honored you chose us during this transition.
We’re glad our team was responsive, informative, and respectful of your situation. It’s wonderful to hear you’re excited about the installation and the added ease it will bring. Please don’t hesitate to reach out if you need anything—we’re here for you every step of the way.
- The AmeriGlide Team!
Taylor was a big big help
Taylor was a big big help. Thank you sir.
24 februari 2026
Omdöme utan inbjudan
Svar från AmeriGlide Distributing 2019, Inc
Thank you so much for your kind words! We're thrilled to hear that Taylor was such a big help to you. We truly appreciate you taking the time to share your experience, and we’ll be sure to pass along your thanks to him. Please don’t hesitate to reach out if you need anything else — we’re always happy to help!
- The AmeriGlide Team!
AmerGlide Representation
Thanks to Kelly Clevenger as the Ameriglide representative. Much appreciated his clear presentation and logistics in the context of our personal expectations.
He was knowledgable, clear communication, professional and courteous. Highlight would be his responsiveness and patience regarding our questions and concerns.
Thanks again,
Best regards,
James & Janet W
12 februari 2026
Omdöme utan inbjudan
Svar från AmeriGlide Distributing 2019, Inc
Thank you for sharing your experience! We’re so pleased to hear that Kelly Clevenger provided clear communication and a professional, courteous presentation throughout the process. It’s great to know his responsiveness and patience in addressing your questions and concerns made such a positive impact. We truly appreciate your thoughtful feedback and your trust in us!
Thank you for choosing AmeriGlide!
- The AmeriGlide Team!
Kelly Clevenger was very friendly and…
Kelly Clevenger was very friendly and patient with all my questions and concerns. This is a very big investment and he made me fell very comfortable in my purchase. He also explained the process so that I would know what to expect. He also was nice enough to help me with a tax exempt purchase.
24 februari 2026
Omdöme utan inbjudan
Svar från AmeriGlide Distributing 2019, Inc
Thank you for your thoughtful review! We’re so glad to hear that Kelly Clevenger provided such friendly, patient, and thorough service. Making a big investment can feel overwhelming, and it’s wonderful to know he helped you feel comfortable and confident throughout the process. We truly appreciate your trust and your kind words!
Thank you for choosing AmeriGlide
- The AmeriGlide Team!!
Excellent service
Taylor provided excellent service and was very polite and respectful.
20 februari 2026
Omdöme utan inbjudan
Svar från AmeriGlide Distributing 2019, Inc
Thank you so much for taking the time to share your feedback!
We’re thrilled to hear that Taylor provided you with excellent service and treated you with politeness and respect. Delivering a positive and welcoming experience is something we truly value, and it’s wonderful to know Taylor made such a great impression.
We’ll be sure to pass along your kind words — recognition like this means a lot to our team. We look forward to serving you again soon!
- The AmeriGlide Team
Craig was excellent to work with
Craig was excellent to work with! He answered all my questions and explained everything clearly and without any pressure. Thanks Craig!
18 februari 2026
Omdöme utan inbjudan
Svar från AmeriGlide Distributing 2019, Inc
Thank you so much for the wonderful feedback!
We’re thrilled to hear that Craig provided such a great experience.
We’ll be sure to pass along your kind words to him — it will mean a lot! Thanks again for choosing us, and please don’t hesitate to reach out if you need anything in the future.
- The AmeriGlide Team!
Stairway Lift
You were very knowledgeable about your equipment and helpful with the questions we asked .Haven’t gotten my equipment yet but am looking forward to getting it.
18 februari 2026
Omdöme utan inbjudan
Svar från AmeriGlide Distributing 2019, Inc
Thank you so much for your kind words! We truly appreciate you taking the time to share your experience. It was a pleasure helping you with your questions and making sure you felt confident about your equipment.
We’re just as excited as you are for it to arrive! 🎉 If you have any questions once it’s delivered or need help getting everything set up, please don’t hesitate to reach out. We’re always here to help.
Thanks again for choosing us—we hope you absolutely love your new equipment!
- The AmeriGlide Team!
Svar från AmeriGlide Distributing 2019, Inc
Thank you for your kind words! We’re so glad to hear that you found our team polite and accommodating. Providing a respectful, helpful experience for every customer is something we truly value. We appreciate you taking the time to share your feedback and look forward to serving you again!
- The AmeriGlide Team!
Salesman was extremely personable
Salesman was extremely personable, knowledgeable and courteous. He did company comparisons. He helped educate about true costs and his company's superiority. He called twice and I'm glad he did.
17 februari 2026
Omdöme utan inbjudan
Svar från AmeriGlide Distributing 2019, Inc
Thank you so much for your thoughtful review! We’re thrilled to hear that our salesperson provided such personable, knowledgeable, and courteous service. Taking the time to compare companies and explain the true costs is an important part of helping our customers make confident, informed decisions — and we’re glad that stood out to you.
We also appreciate you mentioning the follow-up calls. We believe clear communication and staying connected make all the difference. Thank you again for your trust and for sharing your experience!
- The AmeriGlide Team
From start (Roger) then insulation…
From start (Roger) then insulation (Kevin). 5 stars would definitely refer them to everyone i know. Price matching didn't hurt as much as I thought it would.
12 februari 2026
Omdöme utan inbjudan
Svar från AmeriGlide Distributing 2019, Inc
Thank you so much for the 5-star review!
We truly appreciate you taking the time to recognize Roger and Kevin. Roger works hard to make sure everything is clear and comfortable from the very beginning, and Kevin always aims to deliver top-quality work with professionalism and care.
We’re also glad to hear the price matching helped make the decision easier than expected — we always want our customers to feel confident they’re getting both great value and great service.
Your referrals mean the world to us. Thanks again for your trust and support!
- The AmeriGlide Team!
Amazing customer service and honest people
My representative was Kelly, I am fully satisfied with the way he handled everything. Very knowledgeable and absolutely amazing to work with . No pressure sales , just good communication and honest feedback . Companies need more representation like this !!
12 februari 2026
Omdöme utan inbjudan
Svar från AmeriGlide Distributing 2019, Inc
Thank you so much for the incredible feedback!
We’re thrilled to hear how positive your experience was with Kelly. He truly takes pride in being knowledgeable, transparent, and easy to work with — and it means a lot to know that came through so clearly. Creating a no-pressure environment with honest communication is exactly the experience we want every customer to have.
We couldn’t agree more — Kelly is a fantastic representative of our team! We’ll be sure to share your kind words with him.
Thank you again for your trust and support!
- The AmeriGlide Team!
Hi Andres
Hi Andres, I hope that you have the opportunity to read this. I can’t tell you how much I appreciate all of your detailed help answering all of my questions and following up with me. Those are things that I don’t get a lot of during this during this time people are not as considerate or understanding, but you were very understanding and considerate, and you were very efficient. I love the fact that you did follow up and you took care of all of my needs, even went down to the measurements showing you pictures and you know, helping me make my final decision and also helping me with the budget. I thank you thank you thank you and it’s team members like you that make your company a great company and I did get good reviews on the company and I’m sure part of it because of you thank you so much for all you’ve done to help me and maybe it might work out again in the future who knows I might be moving you take care and stay safe Andreas.
11 februari 2026
Omdöme utan inbjudan
Svar från AmeriGlide Distributing 2019, Inc
Thank you so much for taking the time to share such a thoughtful and detailed review. We truly appreciate your kind words and are grateful for the opportunity to assist you.
Andres will be especially pleased to hear that his follow-up, attention to detail, and dedication made such a positive impact on your experience. Providing clear communication, thoughtful guidance, and personalized support — right down to measurements, photos, and budgeting — is exactly the level of service we strive to deliver to every customer.
Your feedback not only means a great deal to Andres, but to our entire team. Reviews like yours motivate us to continue setting a high standard of care and professionalism.
Thank you again for your trust and support. We would be honored to work with you again in the future, and we wish you all the best in whatever comes next!
- The AmeriGlide Team!
Colin is the best!
Colin was very insightful, answered all of our questions and made the process a breeze.
We chatted on the phone and via email we were 90% onboard with AmeriGlide and the exceptional service provide it by. Colin, put us at 100%
5 februari 2026
Omdöme utan inbjudan
Svar från AmeriGlide Distributing 2019, Inc
Thank you for your wonderful feedback! We’re thrilled to hear that Colin was insightful, answered all of your questions, and made the process so easy. Providing exceptional service is our goal, and it’s great to know that Colin helped make you feel completely confident in choosing AmeriGlide. We truly appreciate your trust and kind words!
- The AmeriGlide Team
Andres was very professional and…
Andres was very professional and knowledgeable. He made the process smooth as silk. He’s a huge asset to your company
4 februari 2026
Omdöme utan inbjudan
Svar från AmeriGlide Distributing 2019, Inc
Thank you so much for your kind words! We’re thrilled to hear that Andres provided a smooth and seamless experience. His professionalism and knowledge truly make a difference, and we’re proud to have him as part of our team. We appreciate you taking the time to share your experience! Thank you for choosing AmeriGlide!
- The AmeriGlide Team!
AMERIGLIDE - the VERY BEST COMPANY!
The day before I was having total knee replacement surgery, I had an issue with my Ameriglide Rave ll chair lift. I called tech support in a complete panic. The tech I spoke calmed me down and assured me he would do his best to get the problem fixed. My son in law, Glenn. installed it and could not be available talk to the tech until after work. The tech would be gone by that time, so he gave me his personal cell so he could be contacted when Glenn was available. They worked on it together for probably 30-45 minutes and resolved all the issues! I will forever be thankful that this kind and supportive tech went above and beyond to provide the best support available! I do believe this is an excellent company and recommend that anyone with mobility problems select Ameriglide to work with!
27 januari 2026
Omdöme utan inbjudan
Svar från AmeriGlide Distributing 2019, Inc
Thank you so much for sharing this heartfelt review. We’re incredibly glad our tech support team was able to step in during such a stressful moment and help get everything resolved before your surgery. Going above and beyond for our customers—especially when it truly matters—is exactly what we strive for. We’re grateful for your trust in AmeriGlide and truly appreciate your recommendation. Wishing you a smooth recovery and all the best with your knee replacement!
- The AmeriGlide Team!
Did a goggle search looking for a stair…
Did a goggle search looking for a stair lift and came across this company. I went to order a lift but couldn't get payment through, so I called and got Andres Avila as an agent and went through the process of ordering a chair lift. He was able to order a chair cheaper then what it would cost through the web site. Order placed and then got email saying they had trouble with payment. I called bank to find out there was a limit on card for fraud protection, they raised it and I emailed Andres Avila that they now can get payment. I soon got email from from Andres Avila with a receipt. This was placed on 01/09/26 and got lift on 01/15/26. I decided to install myself only due to my skill set and took me about 3 hours to install. I'm overall pleased with their product and their service. Thank you Andres Avila
9 januari 2026
Omdöme utan inbjudan
Svar från AmeriGlide Distributing 2019, Inc
Thank you for taking the time to share your experience! We’re glad Andres was able to assist you through the ordering process and help find the best value for your stair lift. We appreciate your patience while the payment issue was resolved and are happy to hear everything was completed smoothly afterward. It’s great to know your lift arrived quickly and that your self-install went well. Thank you for choosing AmeriGlide, and we’ll be sure to pass along your kind words to Andres!
- The AmeriGlide Team!
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