Alternative Footwear Omdömen 

I paid over £100 for a pair of Demonias, and within 8 days of them arriving, and only three wears, the platform soles were peeling away from the shoe. I emailed asking for a refund, and the team member who replied said it was an extreme amount of wear and asked me 'What has happened to these?', suggesting it was my fault. I responded that I'd simply walked around in them and reiterated that I wanted a refund but they haven't responded. Terrible service. Proceed with caution.

Great company, speedy delivery ordered three pairs of shoes which unfortunately one pair has not arrived on time for my event so had to return. Processed the refund very quickly without any issues. Much better than taboo boutique.

Flawless and easy experience from start to finish. Boots arrived quickly and in perfect condition, no issues what so ever.
Cannot wait to do business again.

Outstanding customer service - messed up on my delivery address as didn’t notice that an old address had be auto-filled. Customer services altered that for me straight away and out of their normal hours. Also refunded me delivery payment difference without being asked. Boots arrived the very next available day. Outstanding pair of Pleaser boots at great price. Thanks v much for great all round service. Would not go anywhere else for Pleaser shoes/boots. Great stuff!

i have ordered many pairs of shoes from this website, all in perfect quality and delivered with good timing!!

I ordered a pair of Demonia Stomps last June, and they arrived and were Feb. Until I wore them for the first few times. The soles started to come away from the back of the boot after only a couple of wears. I tried to contact AF to ask if there was a way to fix them/if it was possible to get any help with them as I wasn't sure if they were just a faulty pair, but didn't receive a response despite being active on their social media page at the time.

Whilst the main issue is the Demonias, the lack of any kind of response to just trying to get some help was disheartening. Especially for the price.

My account also seems to have disappeared from their website so I'm unable to check my order history or see if there is a way to ask now as they're breaking again.

I was pleased to find shoes I was looking for - for a costume - in their clearance sale. I ordered on Thursday morning with free delivery. The shoes arrived on Friday afternoon the same week - 28 hours after ordering! I would order again. :)

Alternative footwear is great! i’ve always had positive experiences 😊quick shipping and low prices for the shoes i love 🖤really handy aswell that the shoes I love are usually from america and have to pay a ton of taxes! but don’t get this from this website 😊100% trustworthy!!

Wow what great service and super quick delivery! And a great price.

I’ve never heard of them, so did a trust pilot check, saw some of the feedback and was slightly worried but the price lured me in. I am so happy with the boots, they arrived in perfect condition and in less than 24 hours.

I did have a little problem with the website not accepting my delivery address but phoned them and they were so helpful and got it sorted straight away.

First class service and highly recommended

Review is on the basis of buying third party product from Alternative Footwear... product has had a quick look over and put back in box as is a present, all SEEMS well.
Ordering is a bit of a pain in the ass, website is difficult to use.
Next day delivery took the best part of a week.
Box is a shambles and looks like the product has been sent out and returned multiple times then sent to myself, I wonder how many feet have been in these and possibly not cleaned.
Didn't bother to repackag the product properly before sending it to myself, can honestly tell it has been opened up and closed many times.
At the price, you would expect better.
Will find out on my anniversary if these have to be returned again as I feel my wife won't be pleased.
Thanks for the lack of hospitality and customer service.

Great boots, arrived within the two week timescale quoted. There was a small confusion over delivery but quickly cleared up with a phone call. Wouldn't hesitate to use again.

The website was hard to use and generated the wrong order. It was showing some items as £0 but still able to process order. No one from the company got in touch and I was shipped the order with only half the things I thought I ordered. Zero communication from the company. Called to ask if I could have those items back and pay for the difference and was asked to generate a new order and pay for another round of shipping afresh.
Terrible customer service too, the advisor just kept telling me he didn't know anything or just refer to the website.
First time using them and certainly the last.

I got shoes that no other e-shop restocked for cheaper than anywhere else. I am super happy, the customer service replied almost immediately.

I have been waiting so long to be able to buy creepers and when they arrived I screamed. They are amazing. I love them so much.

One of the biggest and oldest reasonably priced kinky footwear retailers. always nice to deal with

Absolutely brilliant service, kept me up to date and ensured the boots were here for Christmas

Ordered from here twice! Accidentally ordered two of the same shoes and contacted customer service. They refunded the second pair instantly. Wonderful service and they have most pleasers if that’s why you’re into :)

Excellent selection of shoes and boots to choose from. Ordering easy and super quick delivery. Customer services were excellent when I needed them to resolve a problem and they rectified it immediately hence a fantastic review for a fantastic company....thank you

Fast delivery, nicely packed and my girlfriend was happy with her present :)

After a terrible - no, HORRENDOUS - experience ordering from a company called Footwear Fetish (now renamed Taboo Boutique after receiving so many negative reviews), I took a chance and ordered from Alternative Footwear. The shoes were in stock as they were end of line and they arrived within a few days. Beautifully packed absolutely stunning Pleaser shoes (I adore Pleasers)!!! Customer service was excellent when I contacted them; all in all, very professional and reliable. Thank you again :-)