I walked in again with another issue on my bike before my triathlon race, and they jumped in and sorted it out in 10 minutes! Even when they're busy, it's worth the wait for good advice.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Went to All Terrain Cycles Friday 21st Aug with my son on the intention of him ordering a new bike that is due out shortly. But whilst we where there he saw a 2027 Cube Reaction Hybrid Pro 800. The co... Se mer
Företaget har svarat
Fantastic experience with all terrain - I would highly recommend them. My partner and I took a trip to the shop to test out a couple of bikes. The staff were incredibly friendly and helpful.... Se mer
Företaget har svarat
Best price, bike in stock as advertised unlike many places, rapid dispatch and delivery. I paid for full build premium delivery, but the front brake cable was not secured correctly and was rubbing the... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
We have been selling bikes since 1907, that's over 120 years of expertise. So if you are in the Yorkshire area why not visit our shop and browse one of the largest selections of bikes, accessories and apparel in the country. Our store has full workshop facilities for all Bike repairs and we are a Shimano Centre and specialise in the repair of Bosh, Shimano and Yamaha Ebike systems. Selling Ebikes, Road, Gravel,MTB, Hybrids , Ladies and Kids bikes - if its for a bike we stock it. With a fantastic website we offer top Brands including Trek, Cube, Giant, Liv, Amflow, Megamo, Marin, Altura, Shimano, Sram,Lazer and Leatt. We strive to offer In Store Experience to our online customers. Experience our Experience.
Kontaktuppgifter
All Terrain Cycles ltd, Shed 48, BD18 3LA, Shipley, Storbritannien
- 01274588488
- sales@allterraincycles.co.uk
- www.allterraincycles.co.uk
4,7
Utmärkt
243 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Bike Purchase
Really good company, very responsive with comms, and excellent commitment to providing a positive service and experience.
I purchased a Marin Nicassio +, which arrived from the supplier to All Terrain Cycles (ATC) with a damaged fork, the guys at ATC bent over backwards to sort the issue and kept me in the loop throughout. Superb customer services from these folks. 10/10 will do business with them again, and so should you if you want a personslised approach to your bike and/or accessories buying experience.
13 augusti 2025
Omdöme utan inbjudan
Svar från All Terrain Cycles
We greatly appreciate you sharing your experience purchasing a bike from All Terrain Cycles Adam. We truly believe that a genuine problem in a customers purchase journey is an opportunity for our Company to shine not disappear. We do our best to treat our customers as we ourselves would like to be treated.
Thank you for recognising this as it is sometimes overlooked by others.
Great price and delivered quickly as ordered.
Great price and delivered quickly as ordered. Needed to call them regarding a couple of issues for help and their customer service was excellent. Would definitely use again and recommend to others.
12 augusti 2025
Omdöme utan inbjudan
Svar från All Terrain Cycles
Greatly appreciated feedback and custom Mark -thank you
Fantastic service
Fantastic service, helpful on the phone and bike dispatched quickly after order. Arrived the day after dispatch and was well packed. Thank you All terrain.
14 augusti 2025
Omdöme utan inbjudan
Svar från All Terrain Cycles
You are very welcome Mary - thank you
Very well priced
Very well priced, lots in stock and easy to navigate the website. Dispatch and delivery were awesome. Order came next day. I will be using again! Thanks
6 augusti 2025
Omdöme utan inbjudan
Svar från All Terrain Cycles
Great to hear thanks for your feedback and valuable custom
Went to get my bike fixed because the…
Went to get my bike fixed because the battery fell out while going of a kurb, I don’t think the whole battery should come out. it took them 2 weeks to sort it out and get my battery back in my bike, then my bike wouldn’t connect and they started to blame it on my bike screen . “Look at the state of it , no wonder why it doesn’t work” even though there was nothing wrong with it.after waiting 30 minutes we got the bike working , as I thought it was over when I set off my bike had absolutely no power what so ever . DONT GET YOUR BIKES FIXED HERE. They are rude and didn’t even end up fixing my bike
4 augusti 2025
Omdöme utan inbjudan
Svar från All Terrain Cycles
Apologies that you are unhappy with the recent repairs to your bike. Not having your phone with the bike when it was in the workshop we could not check that it paired with your phone after this work was completed.
Upon collection this was evident and one of the Mechanics spent over 30 minutes resolving this with you.
We are unaware of any further issues after you left the store and if there were, you should have returned and we would have resolved them for you.
Our store Manger, Dan has tried to ring several times over the last few days to ascertain what issues you have, but has not managed to make contact.
Please give him a call (Tuesday to Saturday) and we get to the bottom of any issues with your bike.
Svar från All Terrain Cycles
Great to hear - thank you for sharing your experiences
good experience from start to finish
good experience from start to finish, easy website and quick delivery, would defiantly recommend
18 juni 2025
Omdöme utan inbjudan
Svar från All Terrain Cycles
Thank you appreciate your feedback
Trek Marlin + 8
I was after a Marlin + 8 which are currently in short supply in the UK. I found one at all terrain cycles and called to discuss options. A very helpful call & as a result I ordered one from their online shop. Ordered on a Saturday & the bike arrived 5 days later, easy assembly & so far the bike is proving to be very good.
13 juni 2025
Omdöme utan inbjudan
Svar från All Terrain Cycles
Thank you for sharing your experience Andy - enjoy your new bike.
Bike turned up on time and very well…
Bike turned up on time and very well packed. It was a slight surprise that it wasn't fully built, but it wasn't difficult to assemble and within 30 minutes it was ready for action.
2 juni 2025
Omdöme utan inbjudan
Svar från All Terrain Cycles
Thank you for your 5 star review and custom.
To clarify, all of our bikes are fully set up by Cytech Techs ( gears brakes and full PDI) before despatch and in certain circumstances bars turned and front wheel removed. Great hear you had no issues with final assembly. Enjoy your cycling.
Truly First Class Service
First class service. Website is excellent & pricing is amongst the most competitive out there. I was kept up to date on my order & the few questions I had were answered promptly. In one case I received a very pleasant call back to make sure I was happy. A trip up to Saltair to meet the team & have a look around that impressive looking mill building is certainly on the cards. Thank you to all team at All Terrain Cycles.
5 juni 2025
Omdöme utan inbjudan
Svar från All Terrain Cycles
You are very welcome thank you for your kind words and custom look forward to seeing in store sometime in the near future
Very fast service
Very fast service. Needed help to set up dropper post,sent an email and received a call back from Joe who was very friendly and helpful. All resolved very quickly
28 maj 2025
Omdöme utan inbjudan
Svar från All Terrain Cycles
Thank you for sharing your experiences with our Company - we are here to help whenever we can
Svar från All Terrain Cycles
thanks for your 5 star review
No trouble adding more...
Very fast efficient service at reasonable prices. And when I realised I needed to add more to my original order the process couldn't have been easier following a quick phone call.
19 maj 2025
Omdöme utan inbjudan
Svar från All Terrain Cycles
Thanks Martin - we always do our best to assist whenever we can
Items arrived on time and in good…
Items arrived on time and in good condition
21 maj 2025
Omdöme utan inbjudan
Svar från All Terrain Cycles
Thanks for your custom and greatly appreciated feedback
Great service Great price and swift…
Great service Great price and swift delivery 👏
19 maj 2025
Omdöme utan inbjudan
Svar från All Terrain Cycles
thank you - trust we see you again soon
Excellent service delivery by All Terrain Cycles
I purchased one Bontrager Pro Quick Cleat Seat Pack in size small.
Great product, great price and fast delivery!
I would certainly recommend All Terrain Cycles. 5 stars!
15 maj 2025
Omdöme utan inbjudan
Svar från All Terrain Cycles
Your custom and 5 star review are greatly appreciated
Fantastic service from a dedicated and…
Fantastic service from a dedicated and professional business. Very happy with my purchase.
14 maj 2025
Omdöme utan inbjudan
Svar från All Terrain Cycles
You are very welcome - thank you
Great value, speedy delivery, very happy
I was chuffed to find exactly the product I'd been looking for at a great price. Ordering was simple, delivery quick, the item arrived in perfect condition and I'm very happy to have found you! I'm a Yorkshire ex-pat, living in Wales, always glad to support retailers from my homeland!
12 maj 2025
Omdöme utan inbjudan
Svar från All Terrain Cycles
"Tha’s reyt welcome, tha knows — cheers for t’trade!"
Buying the right bike was easy
Buying the right bike was easy with the help I received from All Terrain Cycles. Their knowledge was great and were able to answer all my questions before purchasing. The bike arrived within a few days and was very well packaged. A great overall experience and would recommend
8 maj 2025
Omdöme utan inbjudan
Svar från All Terrain Cycles
Thank you for sharing your experience of purchasing from our Company.
Enjoy your new bike and cycling.
All Terrain All Good
Great all-round experience, from the ease of ordering, quick delivery and product received (with comprehensive and easy-to-follow instructions). I would thoroughly recommend All Terrain Cycles.
6 maj 2025
Omdöme utan inbjudan
Svar från All Terrain Cycles
Greatly appreciated feedback thank you Adam
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