Linda wonderfully explained the details of the Home Deal Smart Gas Offer and she answered all my questions. Very patient and very professional. Signing up was very straight forward and she organised... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The person who answered my call was polite and informative . She explained every detail clearly and was patient and friendly. The length of the call was adequate for understanding all of the detail o... Se mer
Företaget har svarat
Beware this electricity company, there sharks very expensive . Smart meter was installed , i knew it will result to high electricity cost , dont trust the smart meters, previous bill was 757.00 winter... Se mer
Företaget har svarat
I very much appreciate professionalism, product knowledge, organisation, respect and courtesy and received all of the above from Hayden and the lovely lady who very capably guided me through the re... Se mer
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Företagsinformation
Skrivet av företaget
Switch to Alinta Energy. No Lock in Contracts. No Exit Fees. Easy online sign up. Switch today. We cover Western Australia, Victoria, South Australia, New South Wales and Queensland. Making energy more affordable.
Kontaktuppgifter
Perth, Australien
- www.alintaenergy.com.au
We want you to spend less on energy.
4,2
Bra
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Mel !
Mel, who I spoke to , is one of the nicest people I've ever spoke to. Please give her feedback. She would be the reason why you guys do well as a company.
1 juli 2026
Svar från Alinta Energy
Hi Lance,
Thanks for taking the time to leave a review.
We appreciate your feedback.
Glad to hear about your positive experience.
Thanks,
Jazzy
Excellent sign up
All details were set out in an easy way.
Quick set up with excellent instructions and communication was precise.
3 augusti 2026
Svar från Alinta Energy
Hi Sam,
Thanks for taking the time to leave a review.
We appreciate your feedback.
Glad to hear about your positive experience.
Thanks,
Jazzy
Svar från Alinta Energy
Hi Johny,
Thanks for taking the time to leave a review.
We appreciate your feedback.
Glad to hear about your positive experience.
Thanks,
Jazzy
Svar från Alinta Energy
Hi Alex,
Thank you for your great review. We appreciate you taking the time to let us know about your experience with us.
We look forward to assisting you with all your future enquiries.
Sally
Been great with competitive prices and…
Been great with competitive prices and great communication
2 augusti 2026
Svar från Alinta Energy
Hi Kelly,
Thank you for your great review. We appreciate you taking the time to let us know about your experience with us.
If you’re interested, don’t forget to activate your MyAccount log in for online access to your bills and usage.
Sally
Being an aged pensioner living on my…
Being an aged pensioner living on my own your efficiency over the phone & your understanding & politeness was simply the best.
Thank you
27 juli 2026
Svar från Alinta Energy
Hi Helen,
Thank you for taking the time to leave us your review. We appreciate you reaching out to us to let us know about your experience with us.
We look forward to assisting you with all your future enquiries in the same polite and efficient manner.
Sally
Svar från Alinta Energy
Hi Cindy,
Thank you for your great review. We appreciate you taking the time to let us know about your experience with us.
We’re happy to help and look forward to assisting your with all your future enquiries with us.
Sally
Excellent
Great communication spoke very well. Very clear in what information I was given.
31 juli 2026
Svar från Alinta Energy
Hi Anthony,
Thank you for taking the time to leave us your review. We appreciate hearing from you about your experience with us.
If you’re interested, don’t forget to activate your MyAccount log in for online access to your bills and usage.
Sally
very disappointed in call center
very disappointed in call center, already made 2 calls now need to call them back 2 more times because my husband gave permission done his POI and said yes to what needs doing as his the main account holder, but now they need to speak to him again to get his permission again but he had left, after an hour on phone I need to make 2 more calls because I cant update something as well until I actually move so another call is required.
31 juli 2026
Svar från Alinta Energy
Hi Michelle,
Thank you for your feedback. We appreciate you taking the time to let us know about your experience with us so far and we’re sorry to hear it wasn’t the best.
We recommend having the primary account holder add you as a secondary contact via MyAccount as this will make sure we can speak to you with regarding the account with out needing to confirm with you husband.
Sally
Svar från Alinta Energy
Hi Brian,
Thank you for your great review. We appreciate you taking the time to let us know about your experience with us.
We look forward to assisting you with all your future enquiries with us.
Sally
Svar från Alinta Energy
Hi Tosha,
Thank you for your feedback, we appreciate you taking the time to let us know about your experience with us.
There are multiple ways to stay on top of your payments. You can set up direct debit online via your MyAccount or if you prefer you can arrange recurring payments via BPAY.
Sally
My mate jumped on the computer and…
My mate jumped on the computer and completed it quickly 👍🏻
31 juli 2026
Svar från Alinta Energy
Hi Adrian,
Thank you for taking the time to leave us your review. We appreciate hearing from you about your sign-up experience.
If you’re interested, don’t forget to activate your MyAccount log in for online access to your bills and usage.
Sally
Patience and clarity from the assistant…
Patience and clarity from the assistant was much valued and appreciated.
30 juli 2026
Svar från Alinta Energy
Hi Elizabeth,
Thank you for your wonderful review. We appreciate hearing from you regarding your experience with us.
We look forward to assisting you with all your future enquires in the same clear and patience manner.
Sally
I have had a problem with those company…as above
I have had a problem with those company since my husband died and I have been trying to get this account in my own name and with all the benefits we were receiving before. I received poor infornation, I have had my legacy solar contract reduced to 4 cents and I have had to fight to get the credit transferred to my account Very poor service and I am sick of hearing platitudes re my husbands death , then veing treated abysmally. Very poor conduct. Now I am sitting here with no electricity for already four hours so you can reconnect under a different name I only gave one star because there was not any lower scorr
1 februari 2026
Svar från Alinta Energy
Hi Jennifer,
Thank you for taking the time to leave us your feedback. We appreciate you letting us know about your experience with us and we’re sorry to hear it’s not the best.
We will pass this on to the relevant team to ensure we are working to improve our customer experience moving forward.
Sally
Svar från Alinta Energy
Hi Kumudu,
We're so glad you found our gas rates competitive and our online process quick and easy! We appreciate your positive feedback.
Thanks,
Elena
The persons I dealt with were polite
The persons I dealt with were polite , efficient and proffessional. Thank you Alinta
30 juli 2026
Svar från Alinta Energy
Hi Alison,
Thank you for sharing your positive experience with us! We are delighted to hear that our team members were polite, efficient, and professional. Your feedback is greatly appreciated.
Thanks,
Elena
se…new utilities
I normally don't have time for these calls and can have trust issues giving info over the phone etc but l also know the different utilities companies only offer the good deals to new customers and getting a 640 gas bill for 2 in small unit l thought I'd at least listen and l could tell the call centre guy called Eddy was knowledgeable and wasn't scam type questions and over a few minutes he got a better provider and just the 640 gas bill now will change to almost 200 cheaper! At 450 it's around 33% cheaper so can't think how it could've been quicker or cheaper
30 juli 2026
Svar från Alinta Energy
Hi Gregory,
We are delighted to hear about your positive experience with us! It's completely understandable to be cautious about sharing information over the phone, especially with concerns about utility bills. We are so pleased that our team member was able to provide clear, knowledgeable assistance and help you secure such significant savings on your gas bill. We always aim to make these processes as straightforward and beneficial as possible for our customers. Thank you for sharing your feedback, it truly motivates us.
Thanks,
Elena
Svar från Alinta Energy
Hi Don,
We're so glad to hear our team provided such helpful service. Thank you for sharing your positive experience with us!
Thanks,
Elena
So far so good
So far so good, am hoping it continues. I like to be able to search your website easily which I couldn't do with my last supplier and encountered some employees who either didn't know the answer to help.
29 juli 2026
Svar från Alinta Energy
Hi Mavis,
We're so glad to hear that you're finding our website easy to navigate and that your experience with us has been positive so far. We are committed to providing clear information and helpful support. We appreciate you sharing your positive feedback!
Thanks,
Elena
Just changed to Alinta
Just changed to Alinta. I was promised 4c feed in tariff for my solar. Welcome pack arrived no mention of solar. On making enquiries I am told its 2c feed in tariff. This was deliberately done to get me to change suppliers. I wont be with you for long Alinta
28 juli 2026
Svar från Alinta Energy
Hi Bryn,
We are truly sorry to hear about the discrepancy regarding your solar feed-in tariff. We understand your frustration and appreciate you bringing this to our attention. We currently review our pricing annually and this occurs around 1st July 2026.
Thanks,
Elena
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.