Airparks Omdömen 

5 854
•
TrustScore 4.5 av 5

4,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

Always excellent but only reason couldn’t give 5 stars this time was whoever moved our car used our electric seat heaters and left them on. Nobody should touch any of these systems.

Betygsatt 5 av 5 stjärnor

Our 2nd time booking with Airparks Express and yet again simple and easy, fast efficient transfers both ways. Just a shame that our car had been scratched by someone walking inbetween the cars.

Betygsatt 5 av 5 stjärnor

We’ve used this service many times and it’s always very good. Don’t ever worry about the car and where it is. I’ve recently got a new car and can see it did not leave where I left it until it was read... Se mer

Betygsatt 5 av 5 stjärnor

This was my first time using Airparks and I found it a really positive experience. I did the drop and go service and just drove to reception and left my key and hoped on the bus. It was a short drive... Se mer

Företagsinformation


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

6 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(5 854)

650 omdömen under de senaste 12 månaderna

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Betygsatt 2 av 5 stjärnor

Not something we'd use again.

The check in process was lengthy as someone was having issues and only one staff member was available to deal with it so it kept everyone waiting for quite a long time. Finding a space was simple. Parking area was clearly signed etc. We didn't have any idea what the ticket was for, as it wasn't explained, it only became clear on our return as it was for the bus access. Buses were 25 minutes apart, which we found too long of a wait compared to Manchester airparks service at 10 minute intervals. Our first time using Birmingham airparks, we won't be in a hurry to use it again, its position is quite far away from the airport too. It doesn't meet our expectations for the cost.

29 augusti 2026
Omdöme utan inbjudan
Logotyp för Airparks

Svar från Airparks

Hi Amanda,

Thank you for taking the time to share your feedback – we’re genuinely sorry to hear that your experience didn’t meet expectations.

We always aim to deliver the best possible service, and we’re disappointed to learn that we fell short on this occasion. Please know that we take all feedback seriously and regularly review our suppliers and partners to ensure they meet the high standards our customers expect. Your comments have been noted and will be shared with the relevant teams.

We truly hope you’ll consider giving us another chance in the future – we’d love the opportunity to provide you with a much better experience next time.

Warm regards,
The Holiday Extras Team

Betygsatt 1 av 5 stjärnor

PremiAir CarPark 2 at Edinburgh…

I used PremiAir CarPark 2 at Edinburgh airport. The spaces are advertised as wide, they are not as spaces appear to have been redrawn to make room for more vehicles.
Bus to and from the airport is NOT regular and only one small bus runs. The bus was overcrowded, the passenger luggage was stored in the isle, which hindered passengers trying to get off the bus. We waited 30 minutes at the airport to be picked up. The driver allowed for to many people and luggage on such a small but. It was not safe, it was dangerous!!
This company knows the volume of people they need to transfer and times as we give this information on booking so should plan for busy periods.
The service they provided is less than 1 Star. I would not recommend and we won’t use them again!!

5 september 2026
Omdöme utan inbjudan
Logotyp för Airparks

Svar från Airparks

Hi Joseph,

Thank you so much for taking the time to share your feedback – we’re really sorry to hear that you were disappointed.

We always want our customers to have a smooth and enjoyable journey with us, so it’s upsetting to learn that we didn’t meet that standard this time. Please know that we take all complaints seriously and regularly review our suppliers to help ensure a better experience for all our customers. Your comments have already been shared with the relevant team.

To help us investigate further, click here to discuss your complaint - Head to the Fix My Hassle page - https://www.holidayextras.com/feedback-raise-an-issue.html

Warm regards,

The Holiday Extras Team

Betygsatt 5 av 5 stjärnor

Jet parks 3

Easy access an exit(traffic excepting). Transfer bus drivers helpful and proactive, ( a police incident was causing busses to re-route).

3 september 2026
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Good location and price but

Good location and price. Getting very very busy and finding a space getting difficult, often now well away from entrance. In poor weather long walk to get to sheltered walkway

30 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great parking

Great parking. A little bit of space for a larger car, but overall good. The bus was right away, both ways before departure and after arrival. We will definitely use it more than once

15 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great service

Great service. I haven't got a bad word to say after two great experiences. On the first occasion we had a vehicle change due to an mechanical problem and with a quick phone call the staff had me sorted in no time. Can't recommend enough.

27 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great service

Great service, very clear instructions. Shuttle bus to airport smooth- bus was waiting for us when we parked. On arrival- bus stop outside terminal only had to wait a few mins for bus even at 2am. Flight was 2 hrs late but no problem. Car parked very close to pick up point in car park

29 augusti 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Booked well in advance for the parking…

Booked well in advance for the parking at Glasgow Airport . Advised 2 weeks prior to departure that the parking facility would not be open for 10th August. Had to seek alternative.

10 augusti 2026
Omdöme utan inbjudan
Logotyp för Airparks

Svar från Airparks

Hi John,

Thank you so much for taking the time to share your feedback – we’re really sorry to hear that you were disappointed.

We always want our customers to have a smooth and enjoyable journey with us, so it’s upsetting to learn that we didn’t meet that standard this time. Please know that we take all complaints seriously and regularly review our suppliers to help ensure a better experience for all our customers. Your comments have already been shared with the relevant team.

To help us investigate further, click here to discuss your complaint - Head to the Fix My Hassle page - https://www.holidayextras.com/feedback-raise-an-issue.html

Warm regards,
The Holiday Extras Team

Betygsatt 5 av 5 stjärnor

Always a great experience.

Easy to book. I had put a 0 instead of an o for the reg so the gate couldn't read it, however the issue was delt with quickly at the gate.

It was busy on the way back and we had to wait for the next bus (hight of school hols), the drivers were very helpful letting us know when our next bus would arrive, apologising (no need) and helping people with luggage.

We have used this service a few times and each time the driver has been helpful and kind.
Thank you👍

17 augusti 2026
Omdöme utan inbjudan

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