The unit was a good price and despatched exactly when promised. The Electriq easy fit are a really good option for the DIY person. Very good instructions and works well at a fraction of the price of... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have recently purchased portable heater, after receiving it, noticed that quality is poor and have decided to return. After spending 15 min on the line, customer service agent said it will cost me 2... Se mer
Wasn't too sure which portable air-conditioning to get , (went with the Woods 12k)found the customer service very helpful and ordered it through a link sent to my email..thanks
Företaget har svarat
I love this company, they make it so easy to order and take delivery its just pure efficiency from start to finish. The Easy Fit Air Con units are just superb, not hard to install and worth the effor... Se mer
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Företagsinformation
Informationen kommer från olika externa källor
Keep cool this summer with Aircon Direct. Pick up a portable air conditioner, air cooler or fan while stocks last!
Kontaktuppgifter
Storbritannien
- www.aircondirect.co.uk
4,0
Bra
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fast delivery and great product
Fast delivery. Great product so far. Easy to install and cools and heat my garden office with no issues.
13 september 2026
Svar från Aircon Direct
Hello,
We are delighted to hear that you are pleased with the fast delivery and the performance of the product in your garden office. It's great to know that the installation was easy and that it effectively cools and heats the space.
If you ever need more appliances for your home or office, we recommend visiting Appliances Direct for a wide range of options.
Best regards,
Ivy
DO NOT USE THIS COMPANY
Lost the first unit and still have not sent replacment. All they do send AI email notifications and leave the customer chasing them for information.
15 september 2026
Omdöme utan inbjudan
Svar från Aircon Direct
Good afternoon Alex,
We are sorry to hear about your recent experience purchasing from our company. Whilst goods can unfortunately go missing or become lost in transit, we apologise for the frustration caused when trying to arrange a replacement order for delivery.
We take your feedback on board and will be reviewing the communication that led you to believe it was generated by AI, as this is incorrect.
I can see that your replacement order has now been successfully delivered. We apologise once again for any frustration caused.
Kind regards,
Majid
Fantastic service
Fantastic service, regular email updates,on time delivery, Great aircon unit at a competitive price.
12 september 2026
Svar från Aircon Direct
Thank you for sharing your positive experience with us! We are thrilled to hear that you enjoyed our fantastic service, regular email updates, on-time delivery, and the great aircon unit you purchased at a competitive price. If you ever need anything else, feel free to visit our website for more amazing products.
Best regards,
Lee
Svar från Aircon Direct
Thank you for the positive feedback! We're thrilled to hear that you found our service well organised and that you received exactly what you were expecting. If you ever need anything else, feel free to visit our sister site, Appliances Direct, for a wide range of home appliances.
Best regards,
Lee
Svar från Aircon Direct
Thank you for your positive feedback! We're delighted to hear that you are happy with your purchase from Aircon Direct. It's fantastic that you found the product great, the price fair, and the delivery faster than expected. If you ever need anything else, feel free to visit our other brand, Appliances Direct, for a wide range of home appliances.
Take care!
Lee
Fair price and good service.
Fair price and good service.
Their email server is slow to respond (probably a big queue) but the service was great. Was kept informed of all updates and delivery times. Driver was friendly, removed and disposed of all packaging. Would recommend .
13 september 2026
Svar från Aircon Direct
Dear Customer,
Thank you for sharing your positive experience with us! We are glad to hear that you found our prices fair and received good service throughout your purchase journey. It's great to know that you were kept informed of updates and delivery times, and that the driver provided friendly service by removing and disposing of all packaging for you.
Should you need any more appliances, we recommend visiting Appliances Direct for a wide range of products and excellent service.
Best regards,
Lee
Good product, good seller.
The product is as described, it arrived well-packaged, in good condition. Good to find the replacement filters that you need.
6 september 2026
Svar från Aircon Direct
Thank you for sharing your positive experience with us! We're thrilled to hear that the product arrived as described and well-packaged. It's great that you were able to find the replacement filters you needed. If you ever need more home essentials, consider visiting Appliances Direct for a wide range of products.
Take care!
Lee
Quick and smooth delivery.
11 september 2026
Svar från Aircon Direct
Thank you for sharing your experience with us! We're delighted to hear that you found our delivery service quick and smooth. If you ever need anything else, don't hesitate to reach out. For a great selection of laptops, you might want to check out Laptops Direct.
Take care!
Mark
Was a bit skeptical at first due to the…
Was a bit skeptical at first due to the low prices, I did have 2 units on order with amazon but was cancelled by them after waiting 2 months, i then came across aircon direct, first word that comes to mind is Wow, and then why didn’t i find them sooner! Delivery was virtually next day, description says refurbished but they look new to me with just damaged boxes and work perfectly, im very impressed and will be buying from them again, thank you
8 september 2026
Omdöme utan inbjudan
Svar från Aircon Direct
Hi,
Thank you for sharing your experience with us! We are thrilled to hear that you were impressed with the quick delivery and the quality of the refurbished units you received from Aircon Direct. It's great to know that you found our products to be in excellent condition and fully functional. We look forward to serving you again in the future.
If you're ever in need of other electronic products, we recommend checking out Laptops Direct for a wide range of options.
Best regards,
Helen
Very helpful customer service
Very helpful. I called the company before ordering and spoke to a Morgan A and he was very helpful. I then ordered the air con and it arrived next day and in good condition. Works perfect. I have only just got it so can't comment on how long it lasts after being refurbished. Came with all the needed attachments too. Would recommend.
7 september 2026
Svar från Aircon Direct
Thank you for sharing your positive experience with us! We're delighted to hear that Morgan A provided you with excellent service and that your air con arrived promptly and in good condition with all the necessary attachments. It's great to know that it's working perfectly for you. If you ever need any more appliances, feel free to check out Appliances Direct for a wide range of products.
Best regards,
Lee
Speedy service and all in good order
7 september 2026
Svar från Aircon Direct
Thank you for sharing your positive experience with us! We are delighted to hear that you received speedy service and that everything arrived in good order. If you ever need anything else, feel free to visit our website for more great products.
Take care!
Mark
Easy to order and delivery on time
2 september 2026
Svar från Aircon Direct
Thank you for sharing your positive experience with us! We are delighted to hear that ordering was easy and your delivery arrived on time. If you ever need anything else, feel free to visit Appliances Direct for a wide range of products.
Best regards,
Ivy
Excellent and very good
31 augusti 2026
Svar från Aircon Direct
Thank you for the fantastic feedback! We're thrilled to hear that you had an excellent experience with us. If you ever need anything else, feel free to reach out. For a great selection of laptops, you might want to check out Laptops Direct.
Take care!
Frank
Aircon direct…
I’ve only dealt with Aircon direct twice and both occasions I’ve had excellent service
31 augusti 2026
Svar från Aircon Direct
Dear valued customer,
We are thrilled to hear that you have experienced excellent service with us not just once, but twice! Thank you for choosing Aircon Direct for your needs.
If you ever require assistance again, please do not hesitate to reach out. In the meantime, we recommend checking out Appliances Direct for a wide range of home appliances.
Best regards,
Lee
Be very wary about using this company
Be very wary about using this company! Their delivery service is the worst and when your package is missing you will find out just how bad this company are at dealing with it! They are faceless and when you do get through you'll be fobbed of mercilessly. Be warned.
1 september 2026
Omdöme utan inbjudan
Svar från Aircon Direct
Hi Mark,
Thank you for your review.
We’re very sorry to hear about the issues you encountered with your order. This isn’t the level of service or quality we aim to provide, and we understand how disappointing this must have been.
We’d like to look into this further and work toward resolving it for you. However, we’ve been unable to locate your Sales Order with the information currently provided.
Could you please share your Sales Order Number or Postcode so we can investigate and get back to you as soon as possible?
Kind regards,
Dyann
Svar från Aircon Direct
Thank you for the kind words about our service! We're delighted to hear that you had a positive experience with us at Aircon Direct. If you ever need anything else, feel free to reach out. For a wide range of laptops, you may want to check out Laptops Direct.
Take care!
Lee
Everything perfect
31 augusti 2026
Svar från Aircon Direct
Thank you for the glowing review! We're thrilled to hear that everything was perfect with your recent experience at Aircon Direct. If you ever need anything else, feel free to reach out. For more great products, why not check out Laptops Direct for a fantastic range of laptops and tech?
Take care!
Mark
Multiple great experiences with this company
I’ve bought units from this company before so it’s not a one off. They have always been great and contact with them has always been easy and quick. Recently I bought a unit for delivery in london. I entered a letter wrong in the postcode so delivery failed. When I called them they sent a new unit for next day delivery rather than trying to get the courier to change the delivery ( always a nightmare ) it arrived the next day and the original order eventually went back to them. They didn’t charge me for my mistake and I was not without aircon for days while it got sorted !
2 augusti 2026
Omdöme utan inbjudan
Svar från Aircon Direct
Hello,
We are delighted to hear about your positive experiences with us at Aircon Direct! It's fantastic to know that our team was able to assist you promptly and efficiently when there was an issue with the delivery to London. We are glad that we could provide you with a quick resolution by sending out a new unit for next day delivery.
Thank you for your continued support and for choosing Aircon Direct for your air conditioning needs. If you ever need anything else, feel free to reach out to us again.
Best regards,
Lee
Svar från Aircon Direct
Thank you for your positive feedback! We are delighted to hear that you had a great experience with our responsive customer support and fast delivery service. Your satisfaction is our priority, and we are pleased that we could meet your expectations. If you ever need anything else, feel free to visit Appliances Direct for a wide range of home appliances.
Best regards,
Ivy
Great service and purchasing…
Great service and purchasing experience.
Product arrived quickly. Very happy with service and delivery via APC, would definitely purchase from again!
24 augusti 2026
Svar från Aircon Direct
Thank you for sharing your positive experience with us! We are delighted to hear that you are happy with the service and delivery of your product via APC. We look forward to welcoming you back for future purchases.
Best regards,
Lee
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.