My experience with AIB.havw always been cordial.Depending 9n the person you are dealing with.I find now very difficult as most are working from home,there dows not seem to be any communication.However... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I rang looking for a new clover machine and Danna brought me through the process. She very promptly sent all forms to me and followed up with a mail explaining what would happen next. I phoned toda... Se mer
I was making enquiries about fees and instead of having to ask for a review, it was suggested to me on the call that the sales team would review the account and see if anything could be done. The next... Se mer
I literally was Colm Harmons trickiest customer for June July 2025. He was so patient so understanding of our very small family business and the age profile of the isers 89, 76 and a mere 55 year old!... Se mer
Företagsinformation
Skrivet av företaget
AIB Merchant Services is one of Ireland's leading payment solutions providers, helping businesses of all sizes accept payments securely, efficiently, and confidently. For over 25 years, we have supported businesses across Ireland and the UK with payment solutions designed to meet the needs of today's evolving marketplace. Whether customers are accepting payments in-store, online, over the phone, or on the move, we provide reliable technology and expert support to help them get paid quickly and securely. We process millions of transactions every day and support all major credit and debit card schemes, helping businesses deliver seamless payment experiences to their customers. At AIB Merchant Services, we understand that great service goes beyond payments. Our teams are committed to providing responsive customer support, clear communication, and practical solutions whenever assistance is needed. We continually invest in our products, services, and customer experience to help businesses grow and adapt in an increasingly digital world. We value feedback from our customers and use it to improve the services and support we provide. Every review helps us better understand our customers' experiences and identify opportunities to do better.
Kontaktuppgifter
10 Hanover Quay, Grand Canal Dock, D02 A3W8, Dublin, Irland
- AIBMSVOCteam@aibms.com
- www.aibms.com
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 75 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
AIB Merchant Services
AIB Merchant Services
Amanda Leonard is an exceptional member of the AIB team. She is not only helpful and professional, but also takes the time to truly understand our business needs and provide the best solutions and options. We are very happy with her support and greatly appreciate working with her.
Danna Guerrero was very helpful
Quick responses
Quick responses
Ajibola Sule got back to me very quickly and had all of the information I had requested compiled and compared for me. They have helped me over the past 2 renewals and I would highly recommend them .
The only thing I would change is that I wish AIB MS would reach out to me at renewal time and not me having to contact them first.
The customer support officer
The customer support officer
Ajibola Sule was a pleaseure to deal with, helped us out and sorted any issues instantly
Thank you, Amanda!
I had the pleasure of dealing with Amanda from AIB Merchant Services, and I can’t speak highly enough about the experience. From the beginning, she was incredibly helpful, understanding, and patient. She took the time to listen to my concerns, explained everything clearly. Amanda is a true credit to the team, and her excellent customer service left a lasting impression. Thank you, Amanda!
My problem was dealt with extremely…
My problem was dealt with extremely efficiently and the customer service agent Aji was excellent.
Older Customers as in nearly 90yrs of age
I literally was Colm Harmons trickiest customer for June July 2025. He was so patient so understanding of our very small family business and the age profile of the isers 89, 76 and a mere 55 year old!! But we got there and then his attention and follow up were fantastic.
Amanada and the team with AIB merchants…
Amanada and the team with AIB merchants are brilliant to work with. Very quick to respond to emails and arrange rental card machines for our business all delivered within a few days. Very happy with the customer service we receive.
Excellent customer service
Excellent customer service, Megan was very knowledgeable and helpful in finding the best solution for our business.
New clover machine
I rang looking for a new clover machine and Danna brought me through the process.
She very promptly sent all forms to me and followed up with a mail explaining what would happen next.
I phoned today to enquire as to when we could expect to receive the machine and she promptly mailed me to advise expected timeframe.
This was the most efficient and professional experience that I have had with AIB Merchant Services -my experience took place over a few different dates- the first date was 18/06/25
Danna Guerrero provided an amazing…
Danna Guerrero provided an amazing service.
Always there to help and quick replies to email.
Thank you
Helpful Staff
Ajibola was most helpful when I had an issue with my online terminal, he answered emails promptly and efficiently
offered the right product at a great…
offered the right product at a great rate
Amanda is a credit to the company
Amanda was extremely helpful and personable. Not only did she sort all of my problems, but she was so pleasant to deal with and made the entire process really seamless and easy. 10/10
My recent experience with Merchant Services regarding VAT rated transactions for over seas transactions
My recent experience with Merchant Services was excellent. Ajibola Sule handled my query regarding my dealings with Merchant Services effectively and efficiently. A positive outcome by all.
Good and easy
Great service
The person I dealt with - Dana Guerero was easy to work with and super helpful.
Agibola Sule was more than helpful.
VERY WELL INFORMED ABOUT PRODUCT
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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