They sent the wrong product and then argued with me on the phone resulting in this review. Very disappointing service from a company I have used in the past with no problems.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
A good range of products. However recently received an email re Lawn care with 20% discount. Was ordering with three other products all of modest size and weight but cancelled when delivery was g... Se mer
Företaget har svarat
You learn more about a company & its people when things go wrong, their values, ethos & commitment towards customers either shines or disappears. My first 2 orders were delivered without incident –... Se mer
Företaget har svarat
Ordered 25kg of Blood, Fish and Bone on Monday afternoon. Delivered using standard service on Tuesday afternoon. Well packaged in strong sack. Price for 25kg and delivery was only slightly more t... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Agrigem are based in Saxilby in Lincolnshire. They supply a wide range of Plant Protection Products, Weedkillers, Fertilisers, Grass & Flower Seed, Application Equipment, Hard Surface Cleaners & Rodenticides to professional and amateur users. Their website stocks 1000's of products, all available on speedy next day delivery.
Kontaktuppgifter
Foss House, Units 7, 8 & 9 Allens Business Park, Skellingthorpe Road, Saxilby, LN1 2GH, Lincoln, Storbritannien
- 01522246491
- customerservices@agrigem.co.uk
- www.agrigem.co.uk
4,2
Bra
439 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 66 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Prices shown do not include VAT
Very professional company but came as a bit of a shock when I had to pay VAT on top, however this will not stop me trading with them.
27 augusti 2025
Svar från Agrigem
Hello there,
Thank you for your comments and we are sorry to hear you did not find our website clear.
There is a sliding button at the top of our web page for customers to select if they want to see prices listed with or without VAT,
At checkout stage the costs are then broken down into Subtotal, Delivery, VAT and Total.
Regards,
Customer Experience Team
Svar från Agrigem
Thank you so much for your comments.
Regards,
Customer Experience Team
Easy to order and quick delivery…
Easy to order and quick delivery exactly when promised. Good range of products and had what I wanted.
27 augusti 2025
Svar från Agrigem
Thank you for your kind feedback.
Regards,
Customer Experience Team
Great products,brilseed,weedkillerliant delivery…
Great products,brilliant delivery service.all round great company and products.thankyoy.
27 augusti 2025
Svar från Agrigem
Thank you so much for your positive feedback.
Regards,
Customer Experience Team
Product not working as details state
I bought Nutrigrow feed, moss & weedkiller a few weeks ago and applied strictly to the instructions. It has killed some moss & dandelions but not touched the prolific clover or the plantain we have. Reached out to the company for some advice and basically fobbed off with further actions to be carried out which were not detailed on their production information and if had been I wouldn't have bought the weed killer.
14 augusti 2025
Omdöme utan inbjudan
Svar från Agrigem
Hello there,
Apologies that you are not happy with the product you ordered or the advice to scarify your lawn.
When ordering via our website, there are full 'How to' guides available that cover almost every aspect of lawn care, these may come in handy for research on any future problem or query that you have with your lawn.
Alternatively, you can contact our technical advisors prior to ordering to check what product / treatment plan is best for you.
Regards,
Customer Experience Team
The delivery company did not follow instructions.
The delivery company did not leave it in the rain sheltered area as instructed. I had to wheel it round to the right place the following day, as I was away overnight.
27 juli 2025
Svar från Agrigem
Hello there,
We are sorry to hear that you are unhappy with the courier company.
All of our items are sent on a signature service as per our Delivery Terms & Conditions.
The courier would not leave items unattended unless pre-authorised via the 'not going to be in?' link they text and email to you beforehand.
We hope this helps for any future order.
Regards,
Customer Experience Team
Easy website to use
Easy website to use
Kept informed about the delivery & product arrived when advised
27 juli 2025
Svar från Agrigem
Hello there, thank you for your feedback.
We are glad you found our website easy to use.
Regards,
Customer Experience Team
Svar från Agrigem
Thank you so much.
Regards,
Customer Experience Team
Prompt delivery of specified items
Prompt delivery of specified items, clear paperwork, excellent communications regarding delivery, fair price - quite happy.
27 juli 2025
Svar från Agrigem
Thank you very much for your positive feedback.
Regards,
Customer Experience Team
I ordered fish blood and bones in…
I ordered fish blood and bones in second week of June with the hope of delivering within a week but they informed that delivery after end June. They again informed me that it be delivered after end of the July.
It’s my first time ever I use them it’s not good service. I will never buy anything from this website.
15 juni 2025
Omdöme utan inbjudan
Svar från Agrigem
Hello there,
We are so sorry you had problems with your order.
Unfortunately the Blood, Fish & Bone was severely delayed at the manufacturers factory.
Any product that isn't immediately available for dispatch will always have an estimated delivery date on the product page prior to customers purchasing.
If there are any further delays our team always do their best to keep our customers informed of such delays.
Regards,
Customer Experience Team
Svar från Agrigem
Thank you for your positive feedback.
Regards,
Customer Experience Team
Website easy to use click and collect…
Website easy to use click and collect hassle free.
26 juni 2025
Svar från Agrigem
Thank you for your comments regarding our website.
Regards,
Customer Experience Team
Svar från Agrigem
Thank you for taking the time to review.
Regards,
Customer Experience Team
No fuss
No fuss, ordered & received bang on time - and the price was competitive too... VERY happy.
26 juni 2025
Svar från Agrigem
Thank you for your kind review.
Regards,
Customer Experience Team
Svar från Agrigem
Thank you for taking the time to review.
Regards,
Customer Experience Team
Dry dog Food
Well priced but delivery via Evri not the best.
Evri have been unreliable as late. Still waiting to receive the ordered product.
27 maj 2025
Svar från Agrigem
Thank you for taking the time to review,
We do not sell dog food or use Evri courier Service.
Regards,
Customer Experience Team
Svar från Agrigem
Thank you for taking the time to review.
Regards,
Customer Experience Team
I ordered Rosate and received Gallop…
I ordered Rosate and received Gallop weed killer instead. Agrigem insisted the two were the same so I gave Gallop a go. Gallop seemed more watery & the effects after spraying were extremely poor. I was happy with Rosate & should have either received this product or given a refund, however Agrigem state that a replacement would be sent if the ordered product was not available. I could not find anywhere that states this & if it did, it’s not obvious. Misleading & unhelpful team at Agrigem got me nowhere.
3 juni 2025
Omdöme utan inbjudan
Svar från Agrigem
Hello there,
Thank you for your review,
Any time there is to be an alternative item sent out due to stock availability, this is always advertised multiple times throughout the selection and checkout process on our website.
We are sorry if you missed any of these notes.
Regards,
Customer Experience Team
Prompt delivery.
Prompt delivery.
Very helpful advice over the phone before purchase.
I have made a number of prurchases all concluded satisfactorilly.
27 maj 2025
Svar från Agrigem
Thank you for your kind review.
Regards,
Customer Experience Team
Svar från Agrigem
Thank you for taking the time to review us.
Regards,
Customer Experience Team
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