We visited the Preston store today whilst in the area. The staff were disinterested and not helpful. One member of staff in particular was very rude and when I asked for clarification on a price she... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have been buying fabric from Abakhan for a while and you always get great service, quality and value for money. I wanted some jumbo bath sheets but couldn’t get any if I bought them. So I searched... Se mer
Företaget har svarat
I love shopping at Abakhan and can spend over an hour in the Liverpool shop. At the moment, I can't visit due to caring duties. I still browse the website regularly and was very pleased with my recent... Se mer
Företaget har svarat
This was my second order from this company. First time no issues. This time sadly Royal Mail let the process down. Unbelievably I received a RM envelope (apologising about the state of the contents)... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Here at Abakhan, we pride ourselves on offering value for money throughout the vast range of Fabrics, Yarns, Crafts, Sewing Accessories and Haberdashery we have on offer. We are committed to sourcing the best products at the best prices for our customers and frequently have stock lots, clearance parcels and special offers available. Started by the Abakhan family in the late forties as a rug weaving business, the first retail outlet opened in Mostyn, North Wales over thirty years ago. As well as a major retail outlet, this site also occupies the head office and distribution operations of Michael Abakhan Ltd and is also a site of considerable local historic interest. The company has taken great care to preserve the old works buildings resulting in the presentation of an award by the Prince of Wales for the sympathetic restoration of the buildings. Still headed by family members, Abakhan has now been trading for almost 60 years, with 9 stores across the North West (North Wales, Manchester, Liverpool, Birkenhead, Bolton, Chester, Hanley, Preston & Shrewsbury). We also have an online store www.abakhan.co.uk
Kontaktuppgifter
Abakhan Fabrics, Coast Road, Mostyn, CH8 9DX, Flintshire, Storbritannien
- 03330913792
- marketing@abakhan.co.uk
- www.abakhan.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 90 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great value
Informative, easy to use website. Fast and trackable delivery. Excellent quality products. Great value for money

Svar från Abakhan Fabrics, Hobby & Home
Great quality
Great quality, excellent service, what more can I say…..except…..I will definitely be ordering from Abakhan Fabrics again.

Svar från Abakhan Fabrics, Hobby & Home
Easy to order
Easy to order, royal mail kept me informed of progress of my delivery. I also ordered a pattern which had to be downloaded this was very straightforward to do

Svar från Abakhan Fabrics, Hobby & Home
Excellent service
I had a bit of a hiccup with my order upon contacting the company the rectified it immediately and was extremely efficient with customer service too I can’t fault them a pleasure to purchase from 5* thankyou kindly

Svar från Abakhan Fabrics, Hobby & Home
Abakhan can always be relied on.
Item delivered quickly. Was good quality. Have bought items in the.past and service and items have always been good.

Svar från Abakhan Fabrics, Hobby & Home
Abakhan are the best for any crafting supplies both instore and online :-)
Shopping with Abakhan either in store or online is always a great experience for me. The prices are good and they always have what I am looking for to help with my interests of crocheting, sewing and embroidery. The customer service is also very positive, never a problem. I would recommend Abakhan without hesitation to anyone wanting crafting supplies :-)

Svar från Abakhan Fabrics, Hobby & Home
Recommend
Good price, great fabric and haberdashery. Online order arrived promptly. Will definitely use them again
I have also visited the Preston store and got some really good buys. The staff are friendly and helpful and there's lots of choice.

Svar från Abakhan Fabrics, Hobby & Home
Fantastic service
Fantastic service, extremely helpful on-line customer service department .
Great selection of quality fabrics at competitive prices. Prompt delivery with good communications.

Svar från Abakhan Fabrics, Hobby & Home
Still as good as ever
I used to live in north wales and I loved this place. I was delighted to find I could order online as I now live in Scotland. Now I’m addicted! The material I ordered is great and well packaged. Thank you

Svar från Abakhan Fabrics, Hobby & Home
Extremely helpful
I ordered some gorgeous liberty fabrics, and after it had been despatched, I realised the autofill when I'd typed my number into the order had automatically changed my address so half of the address was where I wanted it to go, but the postcode was mine.
David was extremely helpful and communicative. He updated me on my order returning to them and rapidly posted it back out same day to the correct address. I always receive great customer service in store so it's wonderful to know it continues online.

Svar från Abakhan Fabrics, Hobby & Home
Loved the stores customer service poor
Loved the stores and the range of fabrics I'm from Preston ans live in Ireland and made a point when back home to call in and get some fabric, staff were brilliant and got 15 meters got home started a job but found i ran out, looked on line it was not available contacted the store really helpfull but they had sold out put me onto the bolton branch really help full but they also had none they finally found Manchester had 37 meters Yes!! Unfortunately they could not post it, contacted the really helpful customer services and asked could they get some from the Manchester branch to post they flatly said No...im screwed my fault should of bought more

Svar från Abakhan Fabrics, Hobby & Home
Great customer service
The customer services team went the extra mile to source another roll of a Liberty fabric for me after it had run out online.
It was a fabric I’d been chasing for years so chuffed to bits to finally have some. Thanks David & the team!

Svar från Abakhan Fabrics, Hobby & Home
Customer service is stellar
Customer service is very helpful, both in store and online. They have great deals! I can’t recommend them enough

Svar från Abakhan Fabrics, Hobby & Home
e voucher code query and help
I accidentally deleted an email containing an e-voucher code. I had the original order number. The staff at Abakhan (North Wales) were very helpful and took my details to pass on to the customer service desk. The very next day I received a reply and later that day, the voucher code was sent to me again. Was very pleased and so impressed with the speed in which my query was dealt with. Thank you Aberkhan.

Svar från Abakhan Fabrics, Hobby & Home
Great products and service
The colour and the feel of the wool is a really good quality.
Postage was quick too.
I did contact their customer service with some queries concerning my account, and the response was quick and resolved by the next day.
Thank you David for great products and service. I will definantly be using your shop again.

Svar från Abakhan Fabrics, Hobby & Home
Excellent customer service when a…
Excellent customer service when a problem arose.
I inadvertently missed off part of my postcode and my delivery was sent to a postal depot far from my home. Having tracked this and realising there was a problem I contacted customer service and David sorted the issue resulting in my goods arriving the next day.

Svar från Abakhan Fabrics, Hobby & Home
Great experience
Great experience. I ordered a fiddly number of cuts and fabrics and yet my order was dispatched and delivered very quickly. Would definitely buy from Abakhan again. Thank you.

Svar från Abakhan Fabrics, Hobby & Home
I was looking for a certain dye number…
I was looking for a certain dye number for some wool and have had excellent service and speedy delivery. Exactly what I wanted and at a great price too

Svar från Abakhan Fabrics, Hobby & Home
Very happy customer
I have been trying to buy knitted lining for a while. Then I saw this company and bought some. It arrived in good time and it's a very decent product just exactly what I've been looking for. Will buy again if I need more.

Svar från Abakhan Fabrics, Hobby & Home
My first time using Abakhan fabrics and…
My first time using Abakhan fabrics and with the internet being what it is I was unsure if using a new company. But my fears were unfounded. The ordering was simple and delivery was timely. Will definitely use this company again in the future
Thankyou

Svar från Abakhan Fabrics, Hobby & Home
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