Slow service, no refund, no reaction
Makes nice shirts, with sometimes slightly non-standard sizing. End of juni 2026, I ordered 2 short-sleeved shirts from Italy from the Netherlands. I received them 7 days later. They were too tight for me. I had them returned with a request for a refund. The shipment could not be delivered according to PostNL and came back to my home. I then asked by email if the address was correct, which turned out to be the case. Returned them again. This time they did arrive. On September 7th, I received confirmation that my order had been received back. They asked if I wanted a different size. No (the summer is over), I prefer a refund. Since then, I have received no further response. I sent a reminder on oktober 25, without reply or reaction. It all takes far too much time and effort and makes an unreliable impression. My loss thus far € 140,80 including shipment cost. I have decided not to order from here anymore.








