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77 Diamonds - London Omdömen 

220
TrustScore 5 av 5

4,9

3 Hanover Square, W1S 1HD London, GB


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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Cecilia Rotar was an absolutely massive help. I had an incredibly short window to get a ring customised, but she was somehow able to get it sorted and an appointment booked in for collection right b... Se mer

Betygsatt 5 av 5 stjärnor

I don’t often, if ever write reviews but my experience with 77 diamonds warrants it. Josh in particular. He was unbelievable throughout the whole process. He helped with the design the image I... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Cecilia was fantastic throughout the whole process of buying our engagement ring and earrings. She gave great advice and really helped us choose the right pieces. The jewelry arrived on time, and when... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

Great price great jewelleries. Order processed quickly. However the service could be improved better that the appointment is sometimes too limited in time wise, as we wanted to see more samples but... Se mer


Företagsinformation

  1. Smyckesbutik
  2. Diamanthandlare
  3. Juvelerare
  4. Smyckesdesigner
  5. Smyckestillverkare
  6. Smyckesreparation

Skrivet av företaget

We are a leading diamond e-tailor with the world’s largest selection of certificated diamonds. Taking our name from the year 1477 when the modern Western practice of giving engagement rings first arose, we are a new breed of jeweller specialising in engagement rings and diamond jewellery. Our passion for diamonds and jewellery spans more than 20 years, drawing on a heritage that goes back four generations.


Kontaktuppgifter

  • 3 Hanover Square, W1S 1HD, London, Storbritannien

  • 442035401477

4,9

Utmärkt

TrustScore 5 av 5

220 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 77 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(220)

1 596 omdömen under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Excellent custome service

Natacha delivered excellent customer service. She kept me up to date at each stage of the process and arranged delivery on the most suitable date for me. My ring is beautiful and I am delighted. Thank you.

29 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Empresa seria

Empresa seria, fiable y con un servicio de atención impecable, gracias a Tarek Alawiye, quien me ayudó en todo lo necesario.

22 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Really impressive experience with 77…

Really impressive experience with 77 Diamonds. I knew what I wanted and Tarek made the whole process smooth and straightforward, being responsive and helpful throughout.

The result is a ring my fiancée absolutely loves, and I couldn’t be happier with it either. The service hasn’t stopped there. They have been really responsive since the engagement in sorting an appointment to get the ring resized. Would not hesitate to recommend.

26 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

From ordering to delivery exceptional…

From ordering to delivery exceptional service. When I've ordered my diamond the delivery date was set on 10th of June which would have been to late since this is my and my Wife 20th wedding anniversary I have rang main office and spoke with Natacha Haingomalala who assured me that she would anything to deliver it before. My diamond was delivered on Wednesday 20th of May making it enough time for the wedding anniversary.

20 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent Service from Natacha at 77 Diamonds

Excellent service from Natacha at 77 Diamonds.

I recently purchased a loose diamond from 77 Diamonds and was genuinely impressed with the whole experience. Natacha was extremely helpful throughout and, when I asked whether the stone could arrive any earlier, she went above and beyond to help make that happen.

The diamond arrived earlier than expected, which was a very pleasant surprise, and the quality of the stone was exceptional. The website was easy to use, the documentation was simple to access, and the communication throughout was excellent.

What really stood out was the aftercare. Often, once a purchase has been made, that is the end of the process, but Natacha followed up to ask whether I was happy with the diamond. That level of customer service was very reassuring and genuinely appreciated.

I am very pleased with both the stone and the service, and I would have no hesitation in recommending 77 Diamonds. I will certainly be buying from them again.

20 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The product was amazing!

The product was amazing!! Everything looks like in the page.
I need the ring to be delivered in a "special" location and Clare arange it to make it possible.
Clare was accompanying me during all the process being an unpayable help!

15 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

100% satisfied customer

The selection and ordering process was clear and well laid out and the pricing was good. After ordering I was told delivery would take about 4 weeks which would be after the wedding and it was a gift for my best lady so that was not good news but first Natacha and then Clare provided outstanding customer service, ensuring the diamond earrings arrived 2 days before the wedding and kept me informed at various points to make sure I knew what was happening.

When they finally arrived, I didn't want to open them - the packaging was exquisite! I did finally pluck up the courage as Clare was keen to know if I was satisfied with them and OMG... was I satisfied with them! More importantly, my best lady was blown away! She literally removed the Tiffany earrings she had already put in and wore them throughout the wedding day, overnight and again the following day - she didn't want to take them off. Absolutely fabulous earrings and service - could not rate them more highly - and trust me, I'm very fussy - and so is she! Thank you 77Diamonds x

7 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Ich bin absolut begeistert von diesem…

Ich bin absolut begeistert von diesem Antragsring! Die Qualität ist einfach hervorragend und der Ring sieht in echt noch viel schöner aus als auf den Bildern. Die Verarbeitung ist sehr edel und detailreich, und der Stein funkelt wunderschön.

Auch der Versand war schnell und der Ring kam perfekt verpackt an. Man merkt sofort, dass hier viel Wert auf Qualität und Kundenzufriedenheit gelegt wird.

15 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great customer service and really amazing response times

Chose this company after reading a recommendation on Reddit. Really happy with my purchase and the clear communication and customer service I received throughout. I think I placed my order for my wedding ring three weeks ahead of my wedding date and the estimated delivery date I was given was the day before (fine!). Replying to one of the updates I then requested a slightly earlier delivery date to ease my nerves which Natacha sorted for me really quickly and with no fuss. She then followed up to make sure I'd received my order and that I was happy with it. All in all really happy with my experience.

6 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Ordered a platinum ring from 77…

Ordered a platinum ring from 77 Diamonds, whilst the ring was lovely quality, it just didn't work alongside my other ring. I contacted 77, with some trepidation as I have never purchased from or returned to an online jeweller, I didn't need to worry, the communication and customer service was excellent and I was able to easily return the ring for a full refund. I had a really positive experience and I'm genuinely impressed by this company.

6 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing service

Amazing service. There’s always a bit of nerves and apprehension when ordering such an expensive, valuable, sentimental piece of jewellery. 77 Diamonds could not have been any better.

I placed my ordered then when i received my delivery date, it was later than I needed to make sure i had it in time for my holiday. I paid the express priority to make sure I got it on time and it came the day after it had been dispatched.

Special mention to Clare who had helped me throughout the whole process and took the stress away from me. I had my special moment which i will always remember, thanks to 77 Diamonds.

5 maj 2026
Betygsatt 5 av 5 stjärnor

I wrote the sales team during the…

I wrote the sales team during the evening and I was quickly helped by Toni. It was a splendid service to have my bracelet sent one month earlier and it fel as he went the extra mile to help me without having to wait days for an answer. I literally got helped within one day.

5 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

excellent customer service

In buying expensive jewellery, a man needs assistance and efficient service. 77 Diamonds gave me this; specifically Cecilia Rotar, their Online Sales Specialist. My Wife's gift is now sorted, thank God too, and because of assistance and efficiency from Cecilia, well done.

5 maj 2026
Omdöme utan inbjudan

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