What excellent service from Rob. My current pool pump is failing and I wished to ensure that any replacement would fit my current system pipework. Having provided images of my current pump, Rob quick... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I was impressed not only with free delivery for orders over just £60 but with the technical advice given to me by Jo, then Rob when calling for help to get my chemical levels right. I shall now stick... Se mer
Företaget har svarat
I had a slight problem with one particular item purchased from 1st Direct Pools. However, Hayley from Customer Services quickly found a solution. A first class service by 1st Direct Pools, I would... Se mer
Företaget har svarat
Hayley and the team at 1st Direct Pools are awesome. They are extremely knowledgeable and provide a great service. From pool liners and bubble covers to pool pumps, you’re in the best hands. They... Se mer
Företagsinformation
Skrivet av företaget
Large UK Discount Swimming Pool & Spa Online Shop with Price Match Guarantee, Free Support, Free Next Day Delivery & Huge range of products carried in stock - 1st Direct Pools. Low prices on swimming pool covers, chemicals, heating, pumps & filters, li...
Kontaktuppgifter
Ambassador Business Park, SP8 5SE, West Stour, Storbritannien
- 0333 9004040
- enquiries@1stdirectpools.com
- www.1stdirectpools.com
4,8
Utmärkt
235 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very good prices and responsive service
Very good prices. On top of that I ordered something that in the end I couldn't use and they were very prompt in arranging a return and refund.
4 mars 2021
Omdöme utan inbjudan
Svar från 1st Direct Pools
Thank you for taking the time to leave a review on your recent experience with us.
Kind regards,
Customer Service
excellent service
excellent service , great price and easy to use, what more you need?
2 mars 2021
Omdöme utan inbjudan
Svar från 1st Direct Pools
Thank you for taking the time to leave feedback on your recent purchase. This is very valuable to us.
Many thanks, Customer Services
Excellent fast delivery of ALL products…
Excellent fast delivery of ALL products ordered. Super on line retailer
2 mars 2021
Omdöme utan inbjudan
Svar från 1st Direct Pools
So happy to hear your feedback. Thank you.
Customer Services
Excellent Service & Value
Excellent value, prompt delivery and helpful customer service. I will definitely use again.
2 mars 2021
Omdöme utan inbjudan
Svar från 1st Direct Pools
Thank you for taking the time to leave a review on your recent purchase.
Really pleased to hear you have had a great experience.
Thank you again, Customer Service
Have used several times before…
Have used several times before excellent choice and great prices
1 mars 2021
Omdöme utan inbjudan
Svar från 1st Direct Pools
Thank you so much for your reply. We are really pleased to hear you are happy with the choice and prices offered.
Thanks again, Customer Service
Great product & service
Ordered solar pool cover with factory fitted leading edge. Arrived promptly, in perfect condition & easy to fit on our existing roller. As it's winter we will not actually have it in use at the moment but at least it's checked & all seems to be perfect.
26 februari 2021
Omdöme utan inbjudan
Svar från 1st Direct Pools
Thank you for taking the time to leave feedback on your recent bespoke order and it's delivery.
Thank you again, Customer Service
Easy web site to use
Easy web site to use, next day delivery, happy days!
26 februari 2021
Omdöme utan inbjudan
Svar från 1st Direct Pools
Thank you for your feedback. Great to hear.
Great service as always
26 februari 2021
Omdöme utan inbjudan
Svar från 1st Direct Pools
Thank you, that's great to hear.
Happy to recommend this company
Happy to recommend this company, we did have an issue with parts that were ordered, but they were extremely helpful in resolving the issue, excellent customer relationship always responding to my concerns in a prompt and polite manner. Corinna was a pleasure to deal with, will use them again.
Ian
25 februari 2021
Omdöme utan inbjudan
Svar från 1st Direct Pools
Thank you for taking the time to leave a review on your recent purchase with us.
I am pleased to read to you were happy with the service we provided.
Thank you again, Customer Service
Swimming Pool Supplies
Good website, easy to order, competitive prices.
Fast delivery. Perfect. Thankyou
18 februari 2021
Omdöme utan inbjudan
Svar från 1st Direct Pools
Thank you for taking the time to leave feedback on your recent purchase.
Many thanks
Customer Service
Arrived on time with no problems.
15 februari 2021
Svar från 1st Direct Pools
Thank you for your feedback. It is much appreciated and great to know your experience went well as we would like to expect.
Kind Regards,
Customer Service
Svar från 1st Direct Pools
Thank you for taking the time to let us know about your recent experience using 1st Direct Pools.
Kind Regards,
Customer Servic e
Straight forward and simple
Straight forward and simple, package delivered within 2 days of order
can't fault, Jacuzzi up and running now :-)
15 februari 2021
Svar från 1st Direct Pools
Thank you for taking the time to let us know about your recent experience using 1st Direct Pools.
Excellent service but still waiting for…
Excellent service but still waiting for receipt
15 februari 2021
Svar från 1st Direct Pools
Thank you for taking the time to let us know about your recent experience using 1st Direct Pools.
I will arrange for your receipt to be emailed to you today.
Kind Regards,
Customer Service
Svar från 1st Direct Pools
Thank you so much for your feedback. It's always great to hear we are providing the service expected.
Many thanks again,
Customer Service
Svar från 1st Direct Pools
Thank you very much for leaving great feedback on your recent experience with us at 1st Direct Pools
Thank you again, Customer Service
Svar från 1st Direct Pools
Thank you for taking the time to leave your feedback. It really is such a help to hear how we have been doing.
Thank you again, Corinna
Excellent and quick service
8 februari 2021
Svar från 1st Direct Pools
Thank you very much for your positive feedback.
It's great to hear you had a good experience with your purchase.
Many thanks, Corinna
Svar från 1st Direct Pools
Thank you for leaving feedback on your recent experience with us at 1st Direct Pools. It's very much appreciated.
Kind Regards, Corinna
Svar från 1st Direct Pools
Thank you very much for taking the time to leave feedback on your recent experience with 1st Direct Pools.
Many thanks, Corinna
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.