Ten Motives Omdömen 

I have been a customer direct with the website for a long time.
Now deliveries are not arriving with no reply from the "customer Service" team apart from the Generated response.
I cant afford to loose £65.00 !!!!

I paid for next day delivery Saturday I got an email Saturday saying it was dispatched yet the delivery company hadn't received it said the same Sunday and today the same paid for next and nothing had 2 go tesco for some also open a case I want the next day money back this is joke im getting the same service as free postage thats joke and its not good enough but I've ordered before on Saturday and received them on the Sunday you need 2 refund my money now its a joke

Poor quality. Like many others I have noticed a dramatic decrease in the quality of the product over the past year. The refills are more expensive and hardly last longer than a few hours. The rechargeable batteries also are now very poor. They have obviously increased the price and reduced the quality in an effort to make more money. Very disappointing.

There was an error with my address to which when it was returned a replacement was sent out for next day delivery and I was given a coupon for the inconvenience. I was emailed by the excellent customer service and updated on my order every step of the way.

They failed to deliver two separate orders (for my mum, who is at the end of her life and enjoys her vapes... and makes life quite a challenge for the nurses in her nursing hime when they run out)- I tend to order in bulk for her- 30 disposables at a time. I ordered twice when the first didn't turn up because she had run out, thinking it would be easy to get a refund on the first and quicker than chasing them to see where it was first. Neither was delivered so now I'm out of pocket almost £400 and customer service are now ignoring my emails, won't send a copy of their complaints procedure, after initially just sending the same copy and pasted information about why it takes them SO LONG to process a refund. I've been waiting over 3 weeks for the money to be returned and have had no further contact from them. They were cheapest seller for the items I wanted- but I don't know any modern company that functions like this- it's really bad, so better off avoided if you can.

I've been using this product for the last few years & have been very happy with them.
I even stuck with them when they not only reduced the number of cartridges in a packet from four to five but also increased the price & then cynically marketing it as the 'new four pack'.
However, the quality has now fallen through the floor. The battery life is minimal & most of the cartridges are only partially filled. The one I have just used lasted about 10 draws before I got the vile taste of the empty cartridge.
They're not cheap, but you can get away with that if you sell a premium product. 10 Motives are now not a premium product in any shape or form.
I will be moving to another brand.

I have been using these for a few years, but more and more recently the quality is terrible. I buy in bulk and the last few batches have had close to half being complete duds. I really like them, but am thinking of finding something else as the value for money is appalling, not to mention getting my last "cig" out and finding it does not work. Very annoying!

I agree entirely with most of the reviews already on here.
I purchased one of the disposables yesterday and was immediately impressed with the flavour and which was as close as I have ever come to the experience of smoking.
However, less than 24 hours later the devise has stopped working making it an expensive and very inconvenient substitute for cigarettes, In other words, it is not fit for purpose and I'm surprised that Tesco have agreed to retail them.
Try them if you want but you will be dissappointed, as am I.

I have found that the last 2 batches of 20 packs I have bought are very harsh on the nose and throat, no menthol taste, don’t last as long as they used to.
I think these need to be looked at before they harm someone!

I've been a customer for many years and feel compelled to write a bad review due to the depreciation in quality over recent months. The menthol cartridges used to be very good, flavourfully cool, not harsh and a very decent nicotine hit. Now and from various outlets they are awful, taste terrible, and give me mouth ulcers! I complained to Tesco and wanted to refund or swap but they said to go to the manufacturers however I just can't be bothered and Tesco are useless. If I bought milk that was off I'm sure they would refund or swap but for this product no...
Such a shame, now I will find a different and better quality menthol e-cig company to use because for the price and awful quality, 10 motives are just not viable anymore.

Terrible what a rip off used these for years used to be a five pack now a four ok can deal with that now one tab lasts 45 mins an the charger lasts one hour awful will no longer be using

After a failed delivery I asked for a refund. That was well over a month ago. After ringing several times, I was assured that a refund would be issued with 5-7 working days. Nine days later, there's still no sign of the refund. Very poor service.
UPDATE: I had an email today saying that they needed to check with the company that the item was returned. This is absolutely nothing to do with me and I'm appalled that I'm now having to wait even longer before they refund me. £80 is not an insignificant amount of money to me. Absolutely unacceptable.

I have been using 10 motives for 10 years now. And the cartridges are really failing now in quality many packs I had to throw in the bin tobacco flavours have menthol ones thrown into pack sadly I'm going to change to another company or brand as it's now too expensive with dodgy cartridges. Some half full.

Consistently poor quality:numerous flat batteries on opening pack,Those that work Do not last for more than a couple of puffs.Absolute rubbish.I’m done with this brand.

Bought a disposable ecig today and it just straight up doesn't work at all. With the sort of quality control that is expected this sort of thing should almost never happen. Reading the reviews it looks like a common occurrence. Pretty outrageous.

This has to be a record, the battery and charger lasted 2 days, what an absolute con

10 Motives disposable, bought from Tesco, did not work at all. This is the second time. The company needs investigating for selling such a poor product.

Outrageous -
The Pods are only lasting for a very short time - 1 hour was my last one.
The Battery only lasts for about a month.
I have returned to Tescos & got a full refund, so at least the company won’t get the money.
Perhaps others should do this also, thus ensuring the company doesn’t make money from us…

I no longer have any desire to smoke so I’ll stop vaping too.
I would not recommend 10 Motives to anyone.

Not good. Do not contain 500 puffs as advertised. One disposable pen lasts one day for me! And I don't puff it all the time. Rechargeable the same, cartridge lasts one day too. Done me a favour though as it would be cheaper to smoke cigarettes lol. I've given up completely now so won't be spending anymore money on smoking anymore

As with the many other reviews here, the price has increased and the product has gone severely downhill. The pods last hardly anytime at all and the batteries have a very very short life. I have used these products for numerous years but will be switching.