Marshall was very helpful and answered all my questions and revised the itinerary several times for me . Nothing was too much trouble . I’m really looking forward to our family holiday to China and Ja... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The experience I’ve had booking a holiday With World Holiday Vibes is something I’ve always thought you should be getting from the big brand name tour companies.. Give them five minutes and I pro... Se mer
I seen a deal advertised online and decided to enquire, the agent that answered all my questions was Alvin , he was amazing , not pushy or over powering but knowledgeable in the area I was looking at.... Se mer
Företaget har svarat
Iv booked a holiday through world holiday vibes and my consultant was the lovely Oliver. He's been absolutely amazing start to finish in the booking, the chopping and changing my mind on places dates... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
With our extensive network of over 250 flight partners and more than 170,000 hotels, holiday, car hire, and insurance partners, we aim for cheaper and more affordable holiday rates. World Holiday Vibes, Good Vibes Only! ATOL PROTECTED
Kontaktuppgifter
14 Cricklewood Ln, NW2 1EX, London, Storbritannien
- +44 20 8125 3543
- info@worldholidayvibes.com
- worldholidayvibes.com
4,8
Utmärkt
666 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 75 % av sina negativa omdömen
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Lewis has a legend amazing person…
Lewis has a legend amazing person always ready to help in all the situations that we had doubt's
14 juli 2026
Omdöme utan inbjudan
Svar från World Holiday Vibes
Dear Paulo,
Thank you so much for your wonderful review! We're delighted to hear that Lewis was always there to help and provide the support you needed throughout your holiday planning. At World Holiday Vibes, we pride ourselves on delivering friendly, reliable service and creating tailor made holidays with complete peace of mind. We truly appreciate your kind words and look forward to helping you plan your next unforgettable adventure
-Team World Holiday Vibes
Hey Guys welcome back again
Hey Guys welcome back again! Thank you so so much for my another trips to come booked by Joseph to Dubai I wanna truly say he is the best person in the whole entire universe ✨✨💫 the deal he got me it’s just the best deal the price I was surprised when he send me the deal how low he managed… lower then 900£ for 5 nights emirates flights and the beautiful hotel with view and top roof swimming pol with view for city of Dubai unbelievable how good he is truly I had already experienced my booking with Joseph before last year to Seychelles and he also made the best deal I can truly admit he made my dreams come true again … thank you Joseph for you kindness the way you always make feel in such a positive way and for being able to make me smile and looking forward to my trip to come! Sending my Love to you and the whole team and thank you once again for everything you’ve done for me you’re the best and our journey didn’t finish yet many trips to be book
Regards Joanna xxx
21 juli 2026
Omdöme utan inbjudan
Svar från World Holiday Vibes
Dear Joanna,
Thank you so much for your heartfelt review. Your kind words truly mean the world to Joseph and the entire World Holiday Vibes team.
We're absolutely delighted that, once again, we could help you find an amazing deal for your Dubai holiday with Emirates flights and a beautiful hotel with stunning city views. Knowing that we also had the pleasure of arranging your unforgettable Seychelles holiday makes your continued trust even more special.
At World Holiday Vibes, we're passionate about creating tailor
made holidays, finding exceptional value, and making every booking a memorable experience. Thank you for your loyalty, your wonderful support, and for allowing us to be part of your travel journey.
We hope you have an incredible time in Dubai, and we can't wait to help you plan many more dream holidays in the years to come. Thank you again, Joanna we're looking forward to your next adventure already!
-Team World Holiday Vibes
Marshall
Marshall was our travel advisor and he was great! Made booking our trip to Japan smooth & easy. He was on hand to answer any questions and was very responsive to messages.
Very excited for our trip now. Thanks so much!
17 juli 2026
Omdöme utan inbjudan
Svar från World Holiday Vibes
Dear Steph,
Thank you so much for your fantastic review! We're thrilled to hear that Marshall made booking your Japan holiday such a smooth and enjoyable experience. It's wonderful to know that he was always available to answer your questions, respond promptly, and ensure every detail of your trip was taken care of with confidence and care.
At World Holiday Vibes, we take pride in creating tailor made holidays and providing exceptional customer service from your first enquiry right through to departure. Your kind words mean a great deal to Marshall and the entire team.
Thank you for choosing World Holiday Vibes to plan your dream trip to Japan. We hope you have an incredible time experiencing Japan's rich culture, stunning scenery, and amazing cuisine. We can't wait to help you plan your next unforgettable holiday. Have a wonderful trip!
-Team World Holiday Vibes
Lewis was such a help
Lewis was such a help! Patient & kind and knowledgeable. Answered my many questions. Was assuring of my concerns. Enjoyed working with him.
15 juli 2026
Omdöme utan inbjudan
Svar från World Holiday Vibes
Dear Brenda,
Thank you for your lovely review! We're so pleased to hear that Lewis was able to make your holiday planning experience easy and enjoyable. Providing friendly, knowledgeable service and creating tailor made holidays is what we do best at World Holiday Vibes. We truly appreciate your kind words and look forward to helping you plan your next adventure.
-Team World Holiday Vibes
I've been using this travel agency for Dubai twice, Bali, Abu Dhabi ,etc
I've been using this travel agency for a long time and the service has always been excellent. Lewis is always incredibly helpful, patient, and takes the time to find the best options for me. He genuinely cares about making sure everything is right and never rushes the process.
What really stands out is his dedication—he has even replied to my messages outside of working hours when I needed help. Nothing ever seems too much trouble for him.
I highly recommend this agency, and especially Lewis, for anyone looking for reliable, professional, and friendly service. Thank you for all your help!
6 juli 2026
Omdöme utan inbjudan
Svar från World Holiday Vibes
Dear Loana,
Thank you so much for your incredible review and for your continued trust in World Holiday Vibes! It means so much to us that we've had the pleasure of helping you plan multiple holidays, from Dubai and Bali to Abu Dhabi, and we're truly grateful for your loyalty.
We're delighted to hear that Lewis has consistently provided the professional, friendly, and dedicated service you deserve. Going the extra mile to create tailor made holidays, find the best travel options, and support our customers every step of the way is exactly what we strive for. Your kind words about his patience, attention to detail, and commitment even outside of working hours will mean a great deal to him.
Thank you once again for your recommendation. We look forward to helping you plan many more unforgettable holidays around the world and making every trip as seamless and memorable as the last. Safe travels, and we can't wait to welcome you back for your next adventure!
-Team World Holiday Vibes
5 Stars for Lewis ⭐
Although we didn’t end up booking, I wanted to thank Lewis for all his help. He put together a fantastic itinerary for our safari and all-inclusive trip to Tanzania and was knowledgeable, patient, and professional throughout. Nothing was too much trouble, and there was never any pressure to book. Excellent customer service – I’d happily recommend Lewis to anyone planning a holiday!
11 juli 2026
Omdöme utan inbjudan
Svar från World Holiday Vibes
Dean Nikki,
Thank you so much for your thoughtful 5 star review! We're delighted to hear that Lewis provided you with such a positive experience while planning your Tanzania safari and all inclusive holiday. It's wonderful to know that his knowledge, patience, and professionalism helped create a fantastic tailor-made itinerary, and we're especially pleased that you felt supported without any pressure throughout the process.
At World Holiday Vibes, we believe that exceptional customer service and expert holiday planning are just as important as the booking itself. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience. We hope to have the opportunity to help you book your dream Tanzania holiday or another unforgettable adventure in the future. Wishing you safe and happy travels wherever your next journey takes you.
-Team World Holiday Vibes
Marshall was fabulous
Just booked a trip to Japan with Marshall. The process was easy and he was always on hand to answer any questions and look into changes to my itinerary to tailor make the best holiday for me. Highly recommend and will definitely be using WHV again.
9 juli 2026
Omdöme utan inbjudan
Svar från World Holiday Vibes
Dear Arianna,
Thank you so much for your fantastic review! We're thrilled to hear that Marshall made your Japan holiday booking experience so easy and enjoyable. Providing tailor made holidays that perfectly match our customers' preferences is what we strive for, and we're delighted that Marshall was able to answer all your questions and customize your itinerary to create your ideal trip.
Your recommendation means a great deal to all of us at World Holiday Vibes, and we're grateful for the opportunity to help plan your dream holiday. We hope you have an unforgettable time exploring the incredible culture, cuisine, and scenery of Japan. We look forward to helping you book many more amazing holidays in the future. Have a wonderful trip!
-Team World Holiday vibes
Very helpful and prompt
Lewis was very helpful and answered questions very promptly. The quote was
reasonable .
6 juli 2026
Omdöme utan inbjudan
Svar från World Holiday Vibes
Dear Tracie King,
Thank you for your lovely review! We're so pleased to hear that Lewis was able to assist you promptly and answer all of your questions throughout the booking process. Providing excellent customer service, quick communication, and competitive holiday quotes is something we take great pride in at World Holiday Vibes. We truly appreciate your trust in us and look forward to helping you plan your next tailor made holiday, whether it's a relaxing beach escape, an exciting city break, or a multi centre adventure. Thank you again, and we hope to help you create more unforgettable travel memories!
-Team World Holiday Vibes
Great professional service.
Had great service from Emily and Jamie who went to great lengths to put the holiday together, very professional.
6 juli 2026
Omdöme utan inbjudan
Svar från World Holiday Vibes
Dear Guy Retfort,
Thank you so much for your wonderful review! We're delighted to hear that Emily and Jamie provided you with such professional service and went the extra mile to put together your perfect holiday. At World Holiday Vibes, we're passionate about creating tailor made holidays and ensuring every customer enjoys a smooth and stress free booking experience from start to finish. Your kind words mean a lot to us, and we truly appreciate you choosing us to plan your next adventure. We look forward to helping you book many more unforgettable holidays in the future. Safe travels!
-Team World Holiday Vibes
Great service
Marshall has been very helpful and we managed to get our Japan trip booked for next year x very excited x now if only I could win the lottery to fly business class 😂
2 juli 2026
Omdöme utan inbjudan
Svar från World Holiday Vibes
Dear Lesley,
Thank you so much for your kind feedback and recommendation!
We're delighted to hear that Marshall was able to help you book your dream Japan holiday for next year. Japan is an incredible destination, with its unique blend of vibrant cities, breathtaking scenery, rich culture, and unforgettable experiences. We truly appreciate you choosing World Holiday Vibes to plan your tailor-made holiday. And who knows there's still plenty of time for that lottery win and a Business Class upgrade! We wish you an amazing trip and can't wait to help you create more unforgettable holidays in the future. Safe travels
-Team World Holiday Vibes
Very good resort in zanzibar.
Very good resort in zanzibar.
All perfectly timewise.
Very good arrangement by holiday vibes
All communications excellent.
11 juni 2026
Omdöme utan inbjudan
Svar från World Holiday Vibes
Hi Vijaykumar,
Thank you so much for your wonderful feedback!
We're delighted to hear that you had a fantastic stay in Zanzibar and that you enjoyed the resort. It's great to know that all the travel arrangements ran perfectly on time and that our communication throughout the booking process met your expectations.
At World Holiday Vibes, we pride ourselves on providing seamless holiday planning, excellent customer service, and tailor-made holiday packages to some of the world's most beautiful destinations. Thank you for choosing our UK travel agency and for sharing your experience. We look forward to helping you plan your next unforgettable holiday.
-Team World Holiday Vibes
It was pleasant experience from…
It was pleasant experience from beginning to final booking confirmation
Hassle free smooth transaction and I would gladly recommend service provided by Joseph.
Thanks .
29 juni 2026
Omdöme utan inbjudan
Svar från World Holiday Vibes
Dear Palo,
Thank you so much for your kind feedback and recommendation!
We're delighted to hear that you had a pleasant experience from your initial enquiry through to your final booking confirmation. Knowing that the entire process was smooth, hassle free, and enjoyable is exactly what we strive to achieve for every customer.
We're especially pleased to hear that Joseph provided outstanding service and made your holiday booking experience seamless. Our team is committed to delivering personalised travel advice, exceptional customer service, and tailor made holiday packages that make planning your trip as stress free as possible.
Thank you for choosing World Holiday Vibes, your trusted UK travel agency. We truly appreciate your support and look forward to helping you plan many more unforgettable holidays in the future.
-Team World Holiday Vibes
I would not recommend World Holiday…
I would not recommend World Holiday Vibes based on my experience.
At the beginning of January and February, I agreed on a specific price for a holiday package and made the required deposit and two further instalment payments. I believed my booking had been secured at the agreed price.
However, in April, I was informed that the flight price had increased because the agent had not actually booked the flights when I made my payments. Instead, they had simply been collecting my money. This was extremely disappointing, as the price increase was due to their delay, not anything on my part.
We could not reach an agreement because they were unable to find a comparable flight at the original agreed price. As a result, I requested a full refund on 27 April.
It is now the end of June, and I still have not received my refund of £2,767.28. Since May, I have made numerous phone calls and sent multiple emails, but the communication has been extremely poor. My agent, Joe Correa, has not responded to my emails, and when I call the company, I am repeatedly told that only Joe can deal with my case or provide an update. I find it very concerning that no other member of staff is able to access my reference number, update me on the status of my refund, or assist in resolving the matter. Every time I contact them, I receive the same response have repeatedly contacted the company for updates, but I am constantly told that “Joe is not around” and Joe doesn’t respond to my emails and messages anymore . This has been incredibly frustrating, and I have received no meaningful progress despite my many follow-up calls.
Overall, my experience has been poor. The agreed booking was not honoured, communication has been disappointing, and my refund has been unreasonably delayed.
I appreciate your reply, however my concerns have still not been properly addressed.
I paid my deposit in February on the understanding that my holiday price was secured. I was then informed later that the price had increased by around £200+ per person, which I believe should not have happened after I had already committed and paid.
My main issue now is the refund. I have been repeatedly told that I will be refunded once funds are received from the airline and suppliers, but I have not been given any clear timeline, reference number, or update on the status of my refund request.This is not a satisfactory answer.
Businesses and airlines work to timelines. If a refund request has been submitted to Cathay Pacific and the other suppliers, there should be a reference number, a processing status, and an estimated timeframe. Simply telling me that I will receive my refund whenever you receive the money does not provide any certainty and leaves me without any indication of when I can expect my money to be returned.
I have been patient throughout this process, but I believe it is reasonable to expect clear communication and a proper update rather than the same generic response.
1 maj 2026
Omdöme utan inbjudan
Svar från World Holiday Vibes
Dear Elizabeth,
Thank you for taking the time to share your feedback. We are sorry to hear that you are disappointed with your experience and understand your frustration regarding the refund process.
To clarify the circumstances, your holiday was booked as a deposit booking for travel in September. Following your initial booking, the airline, Cathay Pacific, applied a fuel surcharge and fare increase, which affected the total cost of the flights. Unfortunately, airline taxes and surcharges are outside the control of World Holiday Vibes and can change until tickets are issued, in accordance with the airline's fare conditions.
As we were unable to reach an alternative arrangement that met your expectations, you chose to cancel the booking and requested a refund. We completely understand that waiting for a refund is frustrating. However, your refund is dependent on the funds being returned to us by the airline and other travel suppliers. While we continue to actively follow up with them, we are unfortunately unable to release monies that have not yet been received into our account.
We sincerely apologise if our communication has not met the standard you expected. This is not the level of service we strive to provide, and we appreciate your feedback as it helps us improve.
Please be assured that your refund has not been forgotten. As soon as the supplier refunds are received by us, we will process your refund without unnecessary delay. We appreciate your patience and thank you for giving us the opportunity to address your concerns.
-Team World Holiday Vibes
Emily did an excellent job providing me…
Emily did an excellent job providing me with a wonderful itinerary for London/Paris trip. She was timely and responsive to all change requests and discussions. I would do business again with them thanks to Emily.
22 juni 2026
Omdöme utan inbjudan
Svar från World Holiday Vibes
Dear Pam,
Thank you so much for your wonderful review! We're delighted to hear that Emily provided you with excellent service and created the perfect London and Paris itinerary for your trip. Delivering personalized travel planning, prompt communication, and a seamless booking experience is what we strive for at World Holiday Vibes.
Your kind words and recommendation mean a great deal to us, and we look forward to helping you plan your next unforgettable holiday with another tailor made travel package.
-Team World Holiday Vibes
Atrocious service and DO NOT RECOMMEND!
My experience with this service has been atrocious. Honestly I wish I had never booked my holiday with them as they ruined a dream holiday for me. I would NEVER recommend them. I booked a long holiday through this service and it cost a lot of money however, part of it didn’t end up going ahead and yet I’m still waiting for my refund, nearly 3 months later. My holiday was booked by Logan but he’s disappeared now suddenly, when they want you to book the holiday they keep calling and contacting you but then once you’ve booked a holiday and things don’t go right, they disappear. At one point Joe took over and he was even worse. He kept telling me their calls are recorded, which is great but that hasn’t helped me get my refund back yet! I’ve contacted the service countless times and every time the call is not answered. When I do manage to speak to someone from the company they tell me Logan and Joe are busy- funny because it’s every time I’ve called or I’m told someone has died and the agent is off because of that. Honestly I have no idea what the truth is but right now the truth for me is I’m still waiting on this company to refund my money. I’ve asked countless times for a breakdown of the costs for my insurance and yet 3 months later I’m still waiting. Please save your money, go with a more reputable service because this service is not reliable. Also if you look at the majority of the reviews they are based on simply having a phone call with the service, that’s really not a reliable way of seeing how good a company is. If you have decided to go with this service then I advise you to ensure you’ve checked the hotels, the hotel rooms they’ve booked and to check the flight prices as well (because usually you’ll find them cheaper online compared to this company) and good luck!
4th August 2026- update: it’s funny the company has replied and said to contact them. However, I have many screenshots, which I’d happily upload if it let me, of the fact that I’ve called them and they’re just not answered across the past few months…so they’re choosing to ignore my calls. I’ve asked countless times for updates and again been met with silence. It has now been 6 months and I haven’t been given my refund back. My best piece of advice: AVOID THIS COMPANY AT ALL COSTS. This is an unreliable company, that neglects its customers. Honestly the negligence this company has towards their customers is atrocious.
18 mars 2026
Omdöme utan inbjudan
Svar från World Holiday Vibes
Dear Gurmej,
Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your experience did not meet your expectations, particularly as we understand how disappointing it is when unforeseen events affect a long awaited holiday.
Your trip took place during an unprecedented period of conflict in the Middle East, which resulted in significant disruption to air travel and your multi centre itinerary. While we appreciate how frustrating this was, the flights, hotels, and transfers for the destinations that could not be visited had already been confirmed with our suppliers. Unfortunately, as these services were directly or indirectly impacted by the conflict, they were subject to the suppliers' cancellation and refund policies, many of which classified them as non refundable. We understand this is not the outcome you had hoped for, and we explained this on several occasions throughout our correspondence.
We appreciate your comments regarding communication and sincerely apologise if you felt unsupported at any stage. That is never the level of service we aim to provide, and we take your feedback seriously as it helps us improve our customer experience.
Regarding your refund request and the cost breakdown, we have been working with the relevant airlines, hotels, insurers, and ground suppliers throughout this process. Refunds in cases involving large scale travel disruption can unfortunately take significantly longer than normal, particularly when they depend on responses from third-party suppliers.
We remain committed to resolving any outstanding matters and would welcome the opportunity to continue working with you directly. Please contact our Customer Relations team so we can review the latest status of your booking and provide any updates available.
We regret that your experience has left you feeling this way and thank you again for sharing your feedback.
-Team World Holiday Vibes
Our Dream Safari
Finn made the whole experience a dream. Nothing was a trouble to him even when we changed our return itinerary. It was a pleasure speaking with him and we will definitely use World Holiday Vibes again.
22 juni 2026
Omdöme utan inbjudan
Svar från World Holiday Vibes
Hi Alfreda,
Thank you so much for your wonderful review! We're delighted to hear Finn made planning your dream safari holiday such an enjoyable experience. At World Holiday Vibes, we pride ourselves on creating tailor made holidays with exceptional customer service, and it's fantastic to know Finn was able to accommodate your itinerary changes with ease. Thank you for choosing our trusted UK travel agency. We hope you have an unforgettable safari adventure and look forward to helping you plan your next luxury holiday and worldwide holiday package.
-Team World Holiday Vibes
Kevin Vincent was so thorough and patient
I had an excellent experience Kevin Vincent. From the very beginning, he was incredibly patient, attentive, and willing to answer all of my questions without ever making me feel rushed. He took the time to understand my preferences, provided thoughtful recommendations, and guided me through every step of the planning process. The itinerary was always so detailed and evmxplained every detail.
His professionalism, knowledge, and calm approach made what could have been a stressful experience feel easy and enjoyable. No matter how many changes or requests I had, he remained friendly, responsive, and supportive throughout even if this was ongoing for many days. When booking, I was hesitant about payment but I was reassured and received booking confirmation promptly. The itinerary was after explained clearly.
I truly appreciate his dedication to customer service and would highly recommend Vincent to anyone looking for a reliable and patient travel consultant. Thank you for making my travel planning experience so smooth and enjoyable!
Now look forward to my holiday!! Thank you SO much Kevin! =)
17 juni 2026
Omdöme utan inbjudan
Svar från World Holiday Vibes
Hi Naziya
Thank you so much for your fantastic review! We're delighted to hear Kevin Vincent provided such exceptional service and made your holiday planning experience smooth and stress free. At World Holiday Vibes, we pride ourselves on creating tailor made holidays, luxury holiday packages, and multi centre holidays with outstanding customer service from start to finish. Your recommendation means so much to our team and helps others looking for a trusted UK travel agency and experienced travel experts. We wish you an incredible holiday and look forward to helping you book your next dream getaway!
-Team World Holiday
Joseph is really patient with booking…
Joseph is really patient with booking my holiday , thank you very much.
Responds fast and allows you to explore other options and destinations
16 juni 2026
Omdöme utan inbjudan
Svar från World Holiday Vibes
Hi Sanah,
Thank you for your wonderful review! We're delighted to hear that Joseph provided patient, fast, and flexible support while helping you explore different holiday options and destinations.
At World Holiday Vibes, we aim to make the holiday booking process smooth and stress free, offering personalized service and the best possible holiday deals.
We truly appreciate your kind words and look forward to helping you plan your next trip!
-Team World Holiday Vibes
Maldives holiday planning made easy
I recently had the pleasure of working with Joseph for our holiday planning, and I cannot recommend him highly enough! From start to finish, he was exceptionally helpful and thorough, ensuring that every detail was taken care of. He went out of his way to find us a fantastic price, put up with the many changes we requested to the booking, making our dream vacation more affordable than we ever imagined. His expertise and commitment to excellent customer service truly set him apart. Thank you, Joseph, for making our holiday planning such a smooth and enjoyable experience!
16 juni 2026
Omdöme utan inbjudan
Svar från World Holiday Vibes
Hi Ritchie,
Thank you for your amazing review and for sharing your experience! We're delighted to hear that Joseph made your Maldives holiday planning smooth, stress free, and affordable. Providing personalized service, the best Maldives holiday deals, and exceptional customer care is what we strive for at World Holiday Vibes.
We'll be sure to pass on your wonderful feedback to Joseph. Thank you for trusting us with your dream Maldives holiday, and we hope you create unforgettable memories. We look forward to helping you plan your next holiday!
-Team World Holiday Vibes
Marshal was courteous
Marshal was courteous, listened and looked for the best deal he could
15 juni 2026
Omdöme utan inbjudan
Svar från World Holiday Vibes
Hi Tanya,
Thank you for your wonderful review! We're delighted to hear that Marshal was courteous, took the time to understand your needs, and found the best holiday deal for you.
We truly appreciate your feedback and thank you for choosing World Holiday Vibes. We look forward to helping you plan your next holiday!
-Team World Holiday Vibes
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