Every day, I use this tool For a long time, I have been using Wordtune regularly, and it has become an integral part of my daily work. The Rewrite feature has been particularly helpful in impro... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Terrible, terrible experience. The” Ask Wordtune”, AI text creation feature in IOS stopped working ages ago and I am a Wordtune member. I am reaching out again because I hadn’t heard back from you re... Se mer
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I've been using Wordtune regularly for a long time, and it's become one of those tools I genuinely rely on in my day-to-day work. I especially use Rewrite to quickly improve phrasing, tone, and c... Se mer
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Wordtune is a great tool to have, especially when I need help finding the right way to say something. I like that it offers several rewrite options and suggestions, which gives me a broader perspecti... Se mer
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Företagsinformation
Skrivet av företaget
Wordtune is a Generative AI powered platform designed to enhance productivity and creativity in writing. It offers features like content rewriting, AI-driven suggestions, content creation, and summarization. Millions of professionals use Wordtune every day. Try it for free and get things done faster.
Kontaktuppgifter
Shlomo Ibn Gabirol St 124, 451523, Tel Aviv-Yafo, Israel
- help@wordtune.com
- wordtune.com
4,1
Bra
581 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 90 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Wordtune is an excellent software
Wordtune is an excellent software for writing. It provides ample of alternative selection to choose from. Whatever problems you encounter, their staff are always helpful and response very quickly.
30 oktober 2024
Omdöme utan inbjudan
Svar från Wordtune
Hi Po Yu!
Thank you so much for taking the time to leave your feedback, and share features you enjoyed from Wordtune. We love hearing from our users, it puts a smile on our faces.
We hope you stick around. We're glad to have you here.
Happy writing!
I have had a great experience with word…
I have had a great experience with word tune. Starting school again after being away for 10 years and having children, I was very uncertain of my writing. Through word tune, I was able to effectively and easily paraphrase, shorten, and write more professionally and concisely. They also have the best customer service support.
18 oktober 2024
Omdöme utan inbjudan
Svar från Wordtune
Hi Hina!
Thank you for taking the time to write us a feedback. We take pride in providing exceptional quality and ensuring that our customers have a seamless and enjoyable experience. It is through feedback like yours that we are able to continuously improve our product. Your input is invaluable, and we are grateful for your support.
Please know that we are always here to assist you and address any concerns or questions you may have. Our dedicated team is committed to providing excellent service and ensuring that you have a positive experience with us.
Once again, thank you for your positive feedback. Have a great day!
Wordtune is great but...
It is an excellent grammar and spelling checker. I wanted to install it today, and I discovered it was no longer available on the Chrome web store. Several days ago, I had to uninstall it because it didn’t want to load or show a pop-up window when I clicked on the icon. Does anyone on the team know what happened? It is a hassle to type the web client’s URL constantly or search through your browsing history to find it. What a bummer.
18 oktober 2024
Omdöme utan inbjudan
Svar från Wordtune
Hi Filip!
Thank you for taking the time to write us a feedback. We take pride in providing exceptional quality and ensuring that our customers have a seamless and enjoyable experience. It is through feedback like yours that we are able to continuously improve our product. Your input is invaluable, and we are grateful for your support.
Please know that we are always here to assist you and address any concerns or questions you may have so we've requested more information from you so we can better assist you with this and rest assured, our dedicated team is committed to providing excellent service and ensuring that you have a positive experience with us.
That's what we're here for! If you have any further questions or feedback please feel free to reach out at help@wordtune.com or through out Help Center: https://support.wordtune.com/en/
Talk to you soon!
Absolutely appalling
Absolutely appalling
I entered a free trial for their premium membership, which i then cancelled on the last day before I was supposed to be charged. That took over 5 tries to do, as their website kept not allowing me to cancel and crashing me out the server. I received no confirmation of cancellation, to then look into my bank account the next day and they have taken over £90. I did not receive no notification to state my free trial ended or a confirmation of payment absolutely nothing, and I evidently did not want to pay £90 for something i only needed to use once. I then contacted them on their live chat which seems to be their only way of contacting, to be told by a robot refunds aren’t available and for my chat to be deleted, i then continued to open new chats in order to speak to someone that is not a BOT, and still have gotten no where. They are a scam, I should be refunded my money back, yet they never respond nor do they have another method of contact. I will be reporting them.
1 oktober 2024
Omdöme utan inbjudan
Svar från Wordtune
Hi Bianca!
Thank you for sharing with us your experience. We understand that this situation can be frustrating, and we apologize for that.
We hope you would allow us to make things right with you, and to help you have a smoother Wordtune experience. We have received your inquiry on our website, and one of our Support Experts will be reaching out to you as soon as possible.
Please expect an email from help@wordtune.com. See you there!
After so many years
After so many years, I decided to go back to school and pursue continuous learning. However, I quickly realized that the education system has changed significantly since I was last in school, and I needed some help to catch up. Thankfully, I stumbled upon this app, and it has been a huge aid in my studies.
25 september 2024
Omdöme utan inbjudan
Svar från Wordtune
Hello Esperanza!
We really appreciate the time you took to write such great feedback! Thank you for sharing how Wordtune has helped you with your studies and we are glad you are enjoying!
All feedback is highly appreciated, as it enables us here at Wordtune to further develop our products and services.
We’re very grateful for customers like you and hope you stick with us for years to come!
Have a great day!
Wordtune is very helpful tools
Wordtune is very helpful tools, I really recommand it.
28 september 2024
Omdöme utan inbjudan
Svar från Wordtune
Hi Maede,
Thank you for the recommendation! We're so glad to hear that Wordtune has been helpful for you.
Please know that you can always reach out to us through (help@wordtune.com) with any questions or concerns you may have.
Have a great day!
Svar från Wordtune
Hi Ocean!
Thanks so much for the great feedback! We’re glad you’re happy with the product and our support.
Please know that you can always reach out to us through (help@wordtune.com) with any questions or concerns you may have.
Have a great day!
Good support and intuitive design
Wordtune does exactly what I was looking for in an AI writer. I love the amount of suggestions it provides and how seamless it is using the extension and desktop app.
Also, the support has been fantastic, they always reply and provide detailed information.
24 september 2024
Omdöme utan inbjudan
Svar från Wordtune
Hi Ryan!
Thank you for taking the time to write us a feedback. We take pride in providing exceptional quality and ensuring that our customers have a seamless and enjoyable experience. It is through feedback like yours that we are able to continuously improve our product. Your input is invaluable, and we are grateful for your support.
Please know that we are always here to assist you and address any concerns or questions you may have. Our dedicated team is committed to providing excellent service and ensuring that you have a positive experience with us.
Once again, thank you for your positive feedback. Have a great day!
amazing frank
I have been using Word Tune for the past four years and find it to be an amazing app that simplifies my emails, expands my mind set, and enriches my vocabulary.
24 september 2024
Omdöme utan inbjudan
Svar från Wordtune
Hi Jobish!
We're so glad you're enjoying Wordtune, that means a lot to us! It's awesome to hear that you're finding Wordtune so useful and impactful! Also, Frank will be delighted to hear your warm feedback.
We appreciate your support and willingness to spread the word about Wordtune.
Once again, thank you for your positive feedback. Have a great day!
Renewing Subscription
I am wondering how you can renew my subscription with a debit card on file that is expired. I no longer want this service and think your policy is absolutely ridiculous that refunds are not provided. I will be passing along to everyone to not use this service.
17 september 2024
Omdöme utan inbjudan
Svar från Wordtune
Hi Kimberly,
Thank you for sharing with us your experience. We understand that this situation can be frustrating, and we apologize for that.
Kindly note that our plans are recurring, which means they auto-renew at the end of each billing cycle. This is also stated in our Terms of Use (https://www.wordtune.com/terms-of-use) to ensure our users are informed.
Nevertheless, we hope you would allow us to make things right with you.
Someone from our team will contact you and would gladly look into it.
I canceled 1 year ago, My membership was renewed again
My membership was renewed after I canceled one year ago when they tried charging me after cancellation. This makes no sense, I will be reporting them to BBB this is the dirty business they are conducting. I like the product but I stop because they are dirty.
3 september 2024
Omdöme utan inbjudan
Svar från Wordtune
Hi Sandra,
Thank you for sharing with us your experience. We understand that this situation can be frustrating, and we apologize for that.
Kindly note that our plans are recurring, which means they auto-renew at the end of each billing cycle. This is also stated in our Terms of Use (https://www.wordtune.com/terms-of-use) to ensure our users are informed.
Nevertheless, we hope you would allow us to make things right with you.
Someone from our team will contact you and would gladly look into it.
Helped me withdraw subscription thanks
14 augusti 2024
Omdöme utan inbjudan
Svar från Wordtune
Hi Jessica!
Thank you for your positive feedback. Wordtune appreciates your kind words and is glad to hear you had a positive experience.
Your feedback serves as a motivation for our team to continue delivering excellent service and maintaining the quality that our customers expect from us.
Hope you have a great day!
Membership renews despite cancellation
Last year, I canceled my Wordtune subscription. Somehow, it was renewed, and the annual plan charge was taken from my bank account. When I checked my account, it appeared that the subscription was not canceled. I am 100 percent sure I canceled it last year and have not used the account since. I canceled it again, but I did not receive a confirmation. The account settings now show it as canceled, but the payment for the entire year has already been taken for premium plan. I can not fine any email address or phone number to contact them. Can someone please help.
11 augusti 2024
Omdöme utan inbjudan
Svar från Wordtune
Hi Zarah,
Thank you for sharing with us your experience. We understand that this situation can be frustrating, and we apologize for that.
Kindly note that our plans are recurring, which means they auto-renew at the end of each billing cycle. This is also stated in our Terms of Use (https://www.wordtune.com/terms-of-use) to ensure our users are informed. In addition to this, users always have the to option to cancel their subscription through their account page to stop the auto-renewal of their subscription. You may check out this article to know how: https://support.wordtune.com/en/articles/5304438-how-to-cancel-my-wordtune-plus-or-unlimited-subscription
Nevertheless, we'd love to make things right. A team member will be reaching out to you shortly to discuss how we can help.
We are here for you.
As a loyal Wordtune fan and user
As a loyal Wordtune user, I have found this tool to be extremely helpful for both my professional and personal writing ventures. I have consistently renewed my subscription because of how much it helps me (my 2nd year). The customer service team is equally impressive, always available and supportive whenever I require assistance! Bravos!! 🥰
10 augusti 2024
Omdöme utan inbjudan
Svar från Wordtune
Hi June!
Your feedback is greatly appreciated. It’s our pleasure to hear that Wordtune was able to assist you and help you achieve your goals. That's what we're here for!
We appreciate you, and we're so glad to have you around. Please know that you can always reach out to us (through help@wordtune.com) with any questions or concerns you may have.
Happy writing!
It's a very good software compared to…
It's a very good software compared to Grammarly.
6 augusti 2024
Omdöme utan inbjudan
Svar från Wordtune
Hi Ajaya,
Thank you for your positive feedback. Wordtune appreciates your kind words and is glad to hear you had a positive experience.
Your feedback serves as a motivation for our team to continue delivering excellent service and maintaining the quality that our customers expect from us.
Hope you have a great day. Happy writing!
Wordtune is a SCAM company that will charge you even after you cancel
I cancelled my Wordtune subscription. I followed the instructions to a T. I never received any info from Wordtune with a receipt for either my subscription or my cancellation. When the next year rolled around Wordtune renewed my subscription - although I had cancelled. They never sent me any paperwork - although they told my credit card company, they had sent me info (receipts) by email - this is absolutely not true. I have never received an email from this company. They also sent the bank info saying I could call customer service 805-203-0659 - this just has "User Busy" when you call at the top of the screen it does not even ring. They also said you can email them - but you only get a BOT - and you go round and round with no real answers or help. You cannot speak with a person no matter what you type. I downloaded the App to see if I could connect with someone that way but because I had cancelled my subscription, I don't have an account anymore. Also, interesting that when they falsely renewed my subscription, they charged me the most expensive one - not the original one I had - what a SCAM this company is. I am not going to let this go. I am contacting the Better Business Bureau, the Attorney General and my State Representative. Companies should not be able to charge your credit card if they do not provide a way for you to speak with them about the charge.
22 juli 2024
Omdöme utan inbjudan
Svar från Wordtune
Hi Gia,
Thank you so much for letting us know about this. I understand this must be frustrating, and I sincerely apologize for the inconvenience its caused you.
We'd love to make things right. A team member will be reaching out to you shortly to discuss how we can help.
We are here for you.
Using around 3 years and I'm really…
Using around 3 years and I'm really happy about overall service. :)
30 juli 2024
Omdöme utan inbjudan
Svar från Wordtune
Hi there,
Thank you so much for taking the time to leave this review! This is exactly why we do what we do. We're happy to hear you're enjoying Wordtune.
We appreciate you, and we're so glad to have you around. Please know that you can always reach out to us (through help@wordtune.com) with any questions or concerns you may have.
Happy writing!
Fraud Alert
Fraud Alert! Wordtune is a scam! I subscribed and later canceled, but they still charged my credit card. I had to work with my bank to reverse the charges. Wordtune billed me three times in June alone. This service is a complete fraud! They continue charging even after cancelation. Avoid Wordtune at all costs!
3 juni 2024
Omdöme utan inbjudan
Svar från Wordtune
Hi there!
I'm so sorry to hear that your were charged even after cancelling your subscription on your end. I know the urgency of this matter, and we look forward to having this resolved as soon as possible!
We got your back and we're here to help. Just keep in mind that our plans are recurring (as stated in our Terms of Use), meaning they auto-renew at the end of each billing cycle.
In line with that, I see that someone from our team has already reached out to you. They'll be happy to assist you with.
Please feel free to reach out to us through our Help Center (https://support.wordtune.com/en/), or through our email (help@wordtune.com). It normally takes us a day to respond. Rest assured, we'll take care of you and your concerns.
We are here for you and look forward to hearing from you.
I am enjoying it
I am enjoying it, there is nothing more to say about it.
10 juli 2024
Omdöme utan inbjudan
Svar från Wordtune
Hi Furat!
I'm glad to hear you're enjoying Wordtune. This means a lot to us.
Please know that you can always reach out to us through (help@wordtune.com) with any questions or concerns you may have.
Happy writing!
Super helpful staff
Super helpful staff. Great response time. I’ve been using Wordtune for over a year and it’s helped me a lot with my essays and other assignments
3 juli 2024
Omdöme utan inbjudan
Svar från Wordtune
Hi Courtney!
Thank you for leaving your feedback. We're happy to hear Wordtune has been a great companion on your academic journey! This is exactly why we do what we do.
We appreciate you, and we're so glad to have you around. Please know that you can always reach out to us (through help@wordtune.com) with any questions or concerns you may have.
Happy writing!
Happy writing!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.