Every day, I use this tool For a long time, I have been using Wordtune regularly, and it has become an integral part of my daily work. The Rewrite feature has been particularly helpful in impro... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Terrible, terrible experience. The” Ask Wordtune”, AI text creation feature in IOS stopped working ages ago and I am a Wordtune member. I am reaching out again because I hadn’t heard back from you re... Se mer
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I've been using Wordtune regularly for a long time, and it's become one of those tools I genuinely rely on in my day-to-day work. I especially use Rewrite to quickly improve phrasing, tone, and c... Se mer
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Wordtune is a great tool to have, especially when I need help finding the right way to say something. I like that it offers several rewrite options and suggestions, which gives me a broader perspecti... Se mer
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Företagsinformation
Skrivet av företaget
Wordtune is a Generative AI powered platform designed to enhance productivity and creativity in writing. It offers features like content rewriting, AI-driven suggestions, content creation, and summarization. Millions of professionals use Wordtune every day. Try it for free and get things done faster.
Kontaktuppgifter
Shlomo Ibn Gabirol St 124, 451523, Tel Aviv-Yafo, Israel
- help@wordtune.com
- wordtune.com
4,1
Bra
581 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 90 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great Customer Service
i had forgotten to cancel a subscription before the renewal date and the payment went through. It clearly states no refunds. I explained the situation to the Nikki and she was quick to help me out. I enjoyed using the service as it made writing so much easier and gives you so many different options on how make yourself sound smart, cuz if I'm honest, writing papers isn't a strength I posses. I will resume my service with them once I go back to school in the future.
27 februari 2026
Omdöme utan inbjudan
Svar från Wordtune
Hi!
Thank you so much for sharing your wonderful experience! We're thrilled to hear that Wordtune has been part of your academic journey. It's wonderful to know that you had a great experience with one of our support expert, Nikki.
Your kind words mean a lot to us, and we're delighted to have met your expectations.
Please remember, we're always here for you! If you have any questions or concerns, feel free to reach out to us at help@wordtune.com or through Wordtune's Help Center.
Wordtune Support
Excellent Service and Quick Resolution
I recently experienced an unexpected subscription renewal charge, and while it was initially stressful, the Wordtune support team handled everything with professionalism and genuine care.
Nikki was kind, responsive, and understanding from the start. Ela was very thoughtful and proactive in resolving the issue as well. She carefully reviewed the situation, communicated clearly at every step, and personally ensured that my subscription was cancelled and a full refund was processed smoothly. Her professionalism and empathy truly stood out.
I really appreciated the patience, transparency, and efficiency throughout the entire process. Their customer support turned what could have been a frustrating experience into a very positive one.
A big thank you to Nikki and Ela for your outstanding support!
22 februari 2026
Omdöme utan inbjudan
Svar från Wordtune
Hi Aleeza,
Thank you for sharing your experience and for your kind words about Nikki and Ela. We’re so glad they were able to turn a challenging situation into a positive one for you.
Your feedback means a lot to us, and we’ll be sure to pass along your appreciation to them.
Please remember, if you ever need assistance in the future, we're always here for you! You can always to reach out to us at help@wordtune.com or through Wordtune's Help Center.
Wordtune Support
Let's go Wordtuneeeee
I use this a lot of the times during my high school period. It made my essays look more decent and fix the grammar and vocab issues too. Really appreciate this app. Also the help center is really professional :)
8 februari 2025
Omdöme utan inbjudan
Svar från Wordtune
Hey there!
We're so happy to hear about your amazing experience with the app. We're also thrilled to hear how Wordtune helped you with your grammar and vocabulary concerns during your high school days. Your positive experience with the app and our support team means a lot. That’s exactly what we aim for.
Please know that you can always reach out to us at help@wordtune.com
if you have any questions or need support in the future. We’re always here.
Happy writing! ✨
Wordtune Support
Best AI app
I love this app, I’ve been using it since 2022 but switched to the app version which is more suitable for me. Wordtune offers so many good rewrites that I can choose from, and I’m honestly just so grateful for this app every day. I’ve tried other AI platforms but they just don’t compare.
3 februari 2026
Omdöme utan inbjudan
Svar från Wordtune
HI there,
Thanks so much for your wonderful feedback! We love hearing from our users about how Wordtune supports their writing journey, especially knowing you’ve been with us since 2022 and that the app version works even better for you.
Your kind words about our rewrites truly mean a lot to our team, and we’re so glad Wordtune stands out for you compared to other AI tools. Thank you for putting a smile on our faces—we’re grateful to have you as part of our community and hope you stick with us for years to come!
Please know that you can always reach out to us at help@wordtune.com
if you have any questions or need support in the future. We’re always here.
Happy writing! ✨
Wordtune Support
Wordtune’s been a great tool to…
Wordtune’s been a great tool to integrate AI into my written tasks. It makes it all easier to keep my voice, but get more done. Email, crafting content, reviewing reports, whatever. I’m a big fan! So I had to share the goodness
Also I really appreciated how kind and human the support was
5 februari 2026
Omdöme utan inbjudan
Svar från Wordtune
Hey Steven!
It’s wonderful to hear how Wordtune has become such a valuable part of your workflow! We’re so glad it helps you stay true to your voice while getting more done. That’s exactly what we aim for.
And thank you for sharing the love, your kind words about our support team mean a lot to us.
Keep doing amazing things, and we’re here if you ever need anything!
Wordtune Support
mobile app
still using this app and still working. i am using the mobile app by the way!
4 februari 2026
Omdöme utan inbjudan
Svar från Wordtune
Hi Jewel,
We're thrilled to hear you're still enjoying Wordtune and that the mobile app is working well for you! It's great to know we're part of your daily routine. Keep creating and let us know if you ever need a hand!
Feel free to reach out to us at help@wordtune.com or through Wordtune's Help Center should you need help.
Happy writing!
No response it’s been 5 days already 😡…
No response it’s been 5 days already 😡 charged $118
22 januari 2026
Omdöme utan inbjudan
Svar från Wordtune
Hi Kendra,
We sincerely apologize for any inconvenience caused while cancelling your account, and appreciate you bringing this to our attention.
We take every concern with the utmost urgency as our goal is to always provide excellent customer service. We would like to resolve this issue with you right away. In order to do that, please keep an eye out for emails from our team at help@wordtune.com as a dedicated team will be there to handle your case and offer you prioritized and personalized support.
Cancellation should be easy if that's what you want and our customer support is always here to help.
Hoping to have this resolved soon.
The Wordtune Team
A wonderful app that allows me to…
A wonderful app that allows me to confidently manage my work in a profession and quality.
25 januari 2026
Omdöme utan inbjudan
Svar från Wordtune
Hey Lama!
Thank you for sharing how you find Wordtune a great tool for your profession. We really appreciate the time you took to share your positive experience with the app.
Your kind words mean a lot to us, and we're delighted to have met your expectations.
Please remember, we're always here for you! If you have any questions or concerns, feel free to reach out to us at help@wordtune.com or through Wordtune's Help Center.
Happy writing!
Wordtune Support
I was charged without authorization and…
I was charged without authorization and have been charged almost $360 over the past two years without knowing. I cancelled the subscription 3 times two years ago and somehow I was still signed up for a subscription I never used! If you look at the Better Business Bureau they have many awful reviews and complaints on the exact same issue! RATED F ON BBB.
Nikki in customer service told me she was going to make this right and offered me $12.50 cents. Awful terrible company. Do not use !
23 januari 2026
Omdöme utan inbjudan
Svar från Wordtune
Hi Hannah,
We’re truly sorry to hear about your experience and the frustration this has caused. It’s clear that this situation has been deeply upsetting, and we want to address your concerns seriously.
We’ll review the details of your account and work to resolve this as quickly as possible as soon as we verified your account using the information we've requested from your end.
Cancellation should be easy if that's what you want and our customer support is always here to help.
We look forward to hearing from you!
The Wordtune Team
I love this!
19 januari 2026
Omdöme utan inbjudan
Svar från Wordtune
Hi Toms!
We are thrilled about your positive experience with Wordtune and we are glad you're loving your app experience!
We’re very grateful for customers like you and hope you stick with us for years to come!
Please remember, we're always here for you! If you have any questions or concerns, feel free to reach out to us at help@wordtune.com or through Wordtune's Help Center.
Wordtune Support
Svar från Wordtune
Hi,
We sincerely apologize for any inconvenience caused while canceling and appreciate you bringing this to our attention.
We know how important it is to have support you need, especially for this type of requests.
Our team is committed to resolving this situation for you. In line with that, we've requested more information from you to help us locate your account. Once we have your correct account information, we will work on finding a resolution as soon as possible.
Hoping to hear from you soon!
Wordtune Support
Helps rewrite sentences in different…
Helps rewrite sentences in different tones or styles.
IT Improves clarity, flow, and grammar.
It Works across many writing contexts (emails, essays, reports).
1 december 2025
Omdöme utan inbjudan
Svar från Wordtune
Thanks so much for your thoughtful feedback! We love hearing from our users about how Wordtune helps rewrite sentences in different tones and styles while improving clarity, flow, and grammar. Comments like yours truly put a smile on our faces.
We’re so grateful to have you as part of our community and hope you stick with us for years to come!
Please know that you can always reach out to us at help@wordtune.com with any questions or concerns in the future, we’re always here.
Happy writing! ✨
Wordtune Support
DO NOT TRUST this company
DO NOT TRUST this company with your financial information. They charged me for a yearly subscription (83.88) for an account that had previously been canceled! Keep track of your bills and watch out for charges. This company should be held accountable for this. Imagine how many people miss these charges.
26 november 2025
Omdöme utan inbjudan
Svar från Wordtune
Hi Kendall,
I’m really sorry this happened. I completely understand how upsetting it is to see a charge come through after you believed your subscription was cancelled. You’re absolutely right to be protective of your financial information, and I want you to know we take this very seriously as well.
We’ve looked into your account and confirmed that the charge was made in error on our end. I truly apologize for the frustration and loss of trust this caused, that’s not the experience we want for any of our customers.
Rest assured that we’re actively investigating what caused this so it doesn’t happen again, and I appreciate you bringing it to our attention.
Thank you for your patience while we work to make this right. If there is anything else you’d like us to review or if you have any further concerns, we're here to help.
Wordtune Support
WARNING: SCAM Unauthorized charges for 100 of dollars
I was charged hundreds of dollars without my approval or consent. None of these fees were communicated in any form. I cancelled my subscription but they kept charging me for years without me knowing. Extremely unethical and misleading and customer support did nothing to help. I can’t warn you enough — do NOT trust this service.
UPDATE: I reached out to customer support again regarding the 357 dollars they withdrew without my knowledge or approval. Will provide update after I hear back.
Received a “Delivery Status Notification” saying the email address provided in wordtunes reply below was not found and that my message wasn’t delivered..
21 november 2025
Omdöme utan inbjudan
Svar från Wordtune
Hi Kund,
I’m sorry to hear about your experience. I completely understand how upsetting it must feel to see charges you weren’t expecting, and I apologize for the frustration and distress this has caused. This is definitely not the experience we want any of our users to have.
I want to assure you that we take situations like this very seriously, and I’d really like the chance to look into your account so we can understand what happened and help make things right.
Kindly note that our plans are recurring, which means they auto-renew at the end of each billing cycle. This is also stated in our Terms of Use to ensure our users are informed. Users also have the option to cancel their subscription anytime through their account page to stop future renewals. You may check this article for guidance: https://support.wordtune.com/en/articles/5304438-how-to-cancel-my-wordtune-plus-or-unlimited-subscription
Nevertheless, we would truly appreciate the opportunity to make this right for you and help ensure a smoother Wordtune experience moving forward. Please reach out to us at help@wordtune.com, or contact us through our Help Center: https://support.wordtune.com/en/
by clicking the Wordtune icon.
Our team will be more than happy to look into this for you.
Thank you for bringing this to our attention, we’re here to help. 🙏
Wordtune Support
Great Writing Tool With Excellent Support
Wordtune has been a game-changer for me. It helps improve my grammar, clarity, and overall writing flow in a way that feels natural and easy. Whether I’m fixing small mistakes or rewriting full sentences, the suggestions are always helpful and on point.
15 november 2025
Svar från Wordtune
Hi Alexis,
Thanks so much for your wonderful feedback!
We love hearing how Wordtune has become your writing “game-changer”, especially how it helps you improve grammar, clarity, and flow in such a natural, easy way. Your kind words really made our day. We’re so grateful to have you in our community and hope you stick with us for a long time!
Please remember, you can always reach out to us at help@wordtune.com if you ever have questions or concerns, we’re always here for you.
Happy writing! 😊
Wordtune Support
Customer Service is bad
Customer Service is bad. I send from mails to help center to fix ai workspace on spices (on black under purple text, mostly). They are just lazy and do nothing. Beware of frustration when using it. PS: I in fact used it since 2020, and 2023 was its peak, now is garbage
14 november 2025
Omdöme utan inbjudan
Helpful software, good service
I found the multiple rephrasing options very helpful and diverse. I also appreciate their customer support for being attentive, considerate and responding swiftly to my concerns
15 november 2025
Omdöme utan inbjudan
Svar från Wordtune
Hi Omotola,
Thank you so much for your kind feedback! We're thrilled to hear that Wordtune’s multiple rephrasing options and attentive customer support helped make your writing more efficient and enjoyable. It's wonderful to know that you had a great experience with one of our support experts. Your kind words mean a lot to us, and we're delighted to have met your expectations.
Please remember, we're always here for you! If you have any questions or concerns, feel free to reach out to us at help@wordtune.com
or through Wordtune's Help Center.
Wordtune Support
Billing issue
This is my second review of this company. I have spoken with four different people regarding the billing issue and it has not been resolved.
My emails were always sent to the email address help@, but today it states that the address could not be found or that the email could not be received.
What communication methods can you use to reach these individuals? There is an email from them stating that I can assist you or guide you, but you cannot reach them.
There is so much secrecy around them. While they express their willingness to assist, they are not interested in doing so.
Additional info - 20.11.25
I am having difficulty sending emails to Wordtune, they are not reaching it.
As well, they have asked about the payment to assist me when I can see the bank took the funds ten days ago.
In their emails, they are too polite and do not take any action. I have never dealt with a company like that before.
9 november 2025
Omdöme utan inbjudan
Svar från Wordtune
Hi there,
I'm sorry you've had trouble contacting us. We understand how important it is to have the support when you need it and we apologize for any inconvenience this has caused.
Regarding the bounced email you mentioned, while it may have bounced on your end, note that we’ve received all of your messages. In the meantime, we have already reached out to your email address about the status of your account. Kindly watch out for an email from help@wordtune.com or through our Help Center (http://support.wordtune.com) and make sure to log in first to see our previous responses.
Rest assured, we are committed to resolving this matter and ensure you receive the assistance you need.
See you there!
I have been charged for the last year…
I have been charged for the last year for a Wordtune subscription, (roughly 20 per month) since November 2024 under my old work address. I was made redundant and have unfortunately not had access to this email or used this service, but the payments are going through despite notifying Wordtune.
I have contacted help Wordtune email numerous times (wont allow me to add to this message) but I receive undeliverables. The only other option to talk to a chatbot which goes no where.
I need this to be actioned immediately and to be provided with a working email address to contact you on. I need my account to be cancelled with immediate effect and to be refunded these payments.
30 oktober 2025
Omdöme utan inbjudan
Svar från Wordtune
Hi Hayley,
We sincerely apologize for any inconvenience caused while cancelling and appreciate you bringing this to our attention. Your feedback is invaluable, and it highlights areas where we need to improve. We're here to help and ensure you're not charged for a service you don't want.
In order to do that, please provide the needed information so we can locate your account. Once we have these information, we'll reach out as soon as possible.
We also recognize that you may receive an error regarding a bounced email - rest assured that your email has been received and that we are working on a solution as soon as possible.
Cancellation should be easy if that's what you want and our customer support is always here to help.
We look forward to hearing from you!
The Wordtune Team
Bad changes
Used to use this app so much in 2024, but now I find myself using it less. The suggestions are repetitive, off topic, and uncreative. I don’t know if there’s been a model change, but I really do miss wordtune 2024.
28 oktober 2025
Omdöme utan inbjudan
Svar från Wordtune
Hi there,
I'm sorry to hear that you've found the app less helpful recently. Your feedback is important, and I understand how frustrating it can be when the suggestions feel repetitive or off-topic, but we will share them with our team so we can continue to improve our product and provide you with a pleasant experience.
We want to give our users the best experience. And we'd love to hear more about your experience so we understand the situation better, and help us improve our products for you.
If you have more feedbacks or would like to expand on the experience that you just shared, please feel free to reach out to us through: help@wordtune.com or or through our Help Center: https://support.wordtune.com/en/ . Our team would gladly look into it.
Again, thanks for your feedback! We look forward to hearing from you.
Wordtune Support
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.