Wood Workers Workshop Omdömen 

I have bought a number of items from Woodworkers Workshop over the past two or three years and the service has been impeccable. Their stock is high quality and their after sales service is spot-on. They clearly love their work and take pride in great customer experience.

Excellent technical support, particularly from Andy, who was very helpful in advising the suitability of a digital readout for my planer-thicknesser. The despatch and delivery time were also super quick. However, I’ve marked them down a little because nearly every price on their website, whether it be for a £10 or for a £2,000 item, ends in 95p, which is one of my pet hates. Having said that, I suppose 95p I is better than the usual 99p.

I recently purchased two try squares from Woodworkersworkshop, and although I encountered a minor issue, the resolution was exceptional. A replacement was dispatched the very next day, demonstrating their swift and no-nonsense approach to customer service.

Unfortunately, the squares didn’t suit my needs, which was entirely my fault, but the returns process was seamless. I was provided with a free return label, making the experience hassle-free.

The customer service team is efficient, responsive, and professional. This shop operates with the kind of care and quality rarely seen these days—offering high-quality products at reasonable prices. Highly recommended!

Clearly stated that I did not want marketing. I received two marketing emails in the next two days which is illegal.
Will not be using them again

I’m a fairly new customer at Woodworkers Workshop, having made my first purchase in April. Recently, one of the items I bought experienced an issue. I was fairly certain that my usage hadn’t caused the fault, so I E-Mailed customer support to discuss it. To my surprise and delight, they offered to replace the item—no questions asked, despite the fact that it had been over six months since my purchase. They trusted my account of the issue without any hesitation, which says a lot about their commitment to customer satisfaction.

This experience has left me highly impressed with their dedication to quality and service. Woodworkers Workshop is now my go-to source for high-quality woodworking tools, and I’ll continue recommending them to anyone in need of reliable tools and first-class customer care.

Great service. Next day delivery. No fuss! Will definitely use again. Thanks guys.

Finally, I own Woodpecker Tools! Great service and price from WWW! Easy ordering process, and super fast delivery. Will shop there again, as they have an extensive and fairly priced selection of Woodpecker Tools.

PARFAIT. Envoi et réception extrêmement rapide (je suis en france). Coût de l'expédition tout à fait correcte. Aucune erreure dans la commande et envoi bien protégé. Objet commandé a un prix vraiment raisonnable. Un GRAND MERCI pour le sérieux de cette petite entreprise. 👍👍👍

Excellent products at a competitive price, received in very good time, carefully wrapped and with invoice enclosed. What more could one want ?

Fantastic good service. Got a machine error after a year. No problem they sent new. Would highly recommend this store
Wish it was possible to give them a couple more stars

Another Great service received the order in less than 24 hours
Thank you 👍

When i've tried to source specific items not available from the usual UK sources, these folks had it. Easy ordering process and clear comms. Go-to place for high quality tools.

It pains me to say but the service here has been absolutely awful.
Order placed on 20/12 pre Brexit
Some items not in but promised they would be in within a week.
11/1 refunded because VAT had been charged but refunded without the shipping charge
Chased and got shopping recharged
Asked if the product was in stock - told yes so placed new order
The item wasn’t in stock so went on pre-order
Arrived in Spain, couldn’t pay charges on their couriers website
Sent mail to Woodworkers workshop - received a response a week later
Paid the charges
No delivery - sent email on 03 Feb asking them to chase up
Received a response a week later after I chased again.
There was an issue with their courier in Spain it would take a week to resolve
I chased 10 days later after no communication
No response from Woodworkers workshop
Today I received a refund - but partial because of the charges I had to pay which I cannot recover
Awful service - never using them again

Following the reply - I suggest you read the emails to highlight how many errors and the obvious lack of communication on your behalf. As you say a regular customer, if I get treated this way - God help any newcomers.
Happy to be rid of Woodworkers Workshop - shocking service.

Bought an iGaging Snap-Check device. Came promptly, and works as described in Peter's video. Just what I need for my router table.
I can also recommend the woodworking starter course.

Just before Christmas placed several orders for some Woodpeckers tools, as always first class service from Woodworkers workshop. When you call them they are always very helpful and nothing is a problem even if you have asked to return a product. Looking forward to see what new Woodpeckers tools will be offered this year as well. Keep up the great work guys.

Just received my Block Plane... probably the best wrapped parcel I've had in a long time. Good to see local businesses doing a great job. I'm looking forward to the end of the current challenges and hope to find time to take a course.

A review fom The Netherlands.
A great company.
First class tools.
Very fast shipment.
Strongly recommended.
Hope it will be the same after January 1 (Brexit).

A good range of quality tools for the professional and craftsman. Bought an Incra Mitre Gauge and fence which was delivered very quickly and is superbly made.

Very professional company which sells quality tools and machines. Delivery is very fast and customer service is excellent.
You can't go wrong shopping with this company.

Fast delivery and a unique stock of precision woodworking tools including Woodpeckers and Ingra. The best layout tools out there at prices that reflect the quality. Customer service from Jim and the team is top rate.