Woodforest National Bank Omdömen 

295
TrustScore 3.5 av 5

3,5

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Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Someone got my debit card number and placed an order on amazon for $300.When i checked my account the next morning at 6am I noticed the charge.Called customer service as soon as they opened had to dea... Se mer

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Betygsatt 5 av 5 stjärnor

Woodforest is the best bank. They don't charge me fees for my account, money orders or cashier's checks. Miss Polly, Morgan Hamby, Bolaji Agbelusi and so many others that I don't know their name are... Se mer

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Betygsatt 1 av 5 stjärnor

All I can say is stay as far away from this bank as possible. There is no true banking infustricture behind this bank. Everything is done locally and based upon your local bank, your experiance wil... Se mer

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Betygsatt 5 av 5 stjärnor

I had a pending unauthorized charge on my account and I called to have it fixed and was addressed fast and with my concerns and to help make sure that that company could not take my money again. Woodf... Se mer

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Företagsinformation

  1. Bank

Skrivet av företaget

Woodforest is a community bank built upon the needs of the customers we serve. We are committed to earning customer loyalty by offering the highest level of customer service as well as competitive products and services by employees who are fair, responsive, and professional.


Kontaktuppgifter

3,5

Medel

TrustScore 3.5 av 5

295 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,5

Alla omdömen

(295)

83 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

We absolutely love the Woodforest…

We absolutely love the Woodforest National Bank branch located inside Walmart in Zebulon, NC. Carl Sills is our go to representative and the person who helped my husband and me open our first accounts at Woodforest. Carl is the consummate professional-knowledgeable, patient, personable, thorough and kind. He consistently provides exceptional service and always makes sure everything is handled properly. His professionalism and care for customers truly stand out. Everyone at this Woodforest branch is wonderful, but Carl has made our banking experience especially positive. Woodforest is fortunate to have Carl representing the bank and serving the community in Zebulon. We highly recommend Woodforest National Bank and especially the Zebulon, NC location because of Carl Sills. Kudos to you Carl and thank you for always taking such great care of us. Peace and blessings, The Williamsons

9 mars 2026
Omdöme utan inbjudan
Logotyp för Woodforest National Bank

Svar från Woodforest National Bank

Thanks for taking the time to share this with us! We'll certainly pass along your compliment!

Betygsatt 1 av 5 stjärnor

KARA AT WOODFOREST

The lady with the glasses & low cut is no help she had me & 2 others waiting while the black lady already mentioned she was going on her lunch break before the other 2 customers came along . Also the lady on lunch works well always on her feet always busy ! & does very lovely work :) .

25 februari 2026
Omdöme utan inbjudan
Logotyp för Woodforest National Bank

Svar från Woodforest National Bank

We apologize for your experience. If you send your contact info to CustomerAdvocacy@woodforest.com, we'll look into the matter.

Betygsatt 5 av 5 stjärnor

Always helpful and explain things in…

Always helpful and explain things in detail and always trying to help get the things done I really enjoy VJ HE IS AMAZING QUICK AND ALWAYS ATTENTIVE!

25 februari 2026
Omdöme utan inbjudan
Logotyp för Woodforest National Bank

Svar från Woodforest National Bank

We are excited that you are pleased with our service! Thanks for taking the time to share your experience. Thank you for banking with Woodforest!

Betygsatt 5 av 5 stjärnor

Daisy and Max were very friendly and…

Daisy and Max were very friendly and were very attentive to my needs. Daisy helped me set up a checking account right at the end of the business day and did it with urgency while still making sure I was informed on the services that are offered and that I'll be receiving. She set me up with the best option for me. Both Max and Daisy were friendly and made me feel comfortable. I'd recommend this location to anyone trying to bank; especially for first time bankers or those who are always needing a little extra help because their lives are a little more chaotic than others.

23 februari 2026
Omdöme utan inbjudan
Logotyp för Woodforest National Bank

Svar från Woodforest National Bank

Thanks for taking the time to share this with us! We'll certainly pass along your compliment!

Betygsatt 1 av 5 stjärnor

This is the worst bank ever

This is the worst bank ever. Their employees pressured me into opening an account with them. He was so desperate that he used his own money to do it. Then, they started charging fees for mail and for the account. I went to a Walmart location and they told me if I deposit $100, they wouldn't charge me any fees. That same month, they charged me bank fees because the $100 deposit was after the 6th day of the month. Can you see how predatory this bank is? Months later, they increased the minimum deposit to $300 without notifying me in the app, through text, or email. Then they resumed charging excessive fees. $7.25 for the account and $15 for an inactive account below the $300. They never told me any of this when signing up. I have other banks and they inform me before things like this happen. They will charge you for mailing letters and still won't tell you when a policy has changed. This bank is nothing but predatory. I never wanted to open it at all after reading the online reviews, but the employees pressured me. They were also under pressure to meet the account opening quotas too. It's a horrible place to work and to have an account. They agreed to refund about $21 of my money and when they do, I'm completely done with this bank for life. This is the most horrible bank I've ever known and if you're reading this wanting to open an account, do not. Learn from my mistake.

20 februari 2026
Omdöme utan inbjudan
Logotyp för Woodforest National Bank

Svar från Woodforest National Bank

We apologize for your experience. If you send your contact info to CustomerAdvocacy@woodforest.com, we'll look into the matter.

Betygsatt 5 av 5 stjärnor

Great people wonderful experience and 💯…

Great people wonderful experience and 💯 satisfaction

19 februari 2026
Omdöme utan inbjudan
Logotyp för Woodforest National Bank

Svar från Woodforest National Bank

We are excited that you are pleased with our service! Thanks for taking the time to share your experience. Thank you for banking with Woodforest!

Betygsatt 5 av 5 stjärnor

My Woodforest Bank is inside Walmart in…

My Woodforest Bank is inside Walmart in Amelia Ohio.
Every time I go in the bank, all of the employees are so very kind and courteous and friendly.
This bank is very convenient for me and I appreciate them so much

11 februari 2026
Omdöme utan inbjudan
Logotyp för Woodforest National Bank

Svar från Woodforest National Bank

We are excited that you are pleased with our service! Thanks for taking the time to share your experience. Thank you for banking with Woodforest!

Betygsatt 5 av 5 stjärnor

Thank you Britt!

I went in close to closing and still was welcomed with a warm smile and willingness to help me. Britt was so knowledgeable and answered a lot of my questions regarding person to person transfers through the banking app. She also informed me where I could make late night deposits or take money out for little to no fund. I appreciate all the useful info!

10 februari 2026
Omdöme utan inbjudan
Logotyp för Woodforest National Bank

Svar från Woodforest National Bank

We are excited that you are pleased with our service! Thanks for taking the time to share your experience. Thank you for banking with Woodforest!

Betygsatt 5 av 5 stjärnor

Great people great bank!

I have been a customer of Woodforest Bank for over 25 years. The banking staff have been outstanding. I use both the South Park Meadows branch in South Austin and the bank in Buda for my personal and business accounts. They helped me with everything I need and always have a smile. It’s nice when you can walk in and somebody knows your name. I would definitely recommend this branch and this bank!

30 januari 2026
Omdöme utan inbjudan
Logotyp för Woodforest National Bank

Svar från Woodforest National Bank

Thanks for taking the time to share this with us! We'll certainly pass along your compliment!

Betygsatt 1 av 5 stjärnor

Horrible

Horrible. Opened a checking account 3 years ago. They will want to verify your check when you work for State of Illinois. I was told to cash at Walmart, they couldn't. Finally just went with another bank, can't even set up online banking , and problems with debit, hardly anyone takes Discover.....DONT BOTHER!!!

26 januari 2026
Omdöme utan inbjudan
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Svar från Woodforest National Bank

We’re disappointed to hear that. We understand how frustrating it can be. Please send an email to CustomerAdvocacy@woodforest.com so we can look further into your situation.

Betygsatt 5 av 5 stjärnor

Great friendly service.

The location is very convenient for me. The people have always been very friendly. A real small town bank type of atmosphere

23 januari 2026
Omdöme utan inbjudan
Logotyp för Woodforest National Bank

Svar från Woodforest National Bank

We are excited that you are pleased with our service! Thank you for taking the time to share your experience. Thank you for banking with Woodforest!

Betygsatt 5 av 5 stjärnor

Great customer service

Good customer service

20 januari 2026
Omdöme utan inbjudan
Logotyp för Woodforest National Bank

Svar från Woodforest National Bank

We are excited that you are pleased with our service! Thank you for taking the time to share your experience. Thank you for banking with Woodforest!

Betygsatt 5 av 5 stjärnor

Came in today opened an account

Came in today opened an account. The service was prompt and excellent.

16 januari 2026
Omdöme utan inbjudan
Logotyp för Woodforest National Bank

Svar från Woodforest National Bank

Woodforest is dedicated to providing quality customer service and appreciate your feedback. Thank you very much for taking the time to share your experience with others. On behalf of everyone at Woodforest, we appreciate your kind comments regarding the service received from our team members. We look forward to serving your future banking needs.

Betygsatt 5 av 5 stjärnor

WOODFOREST

I love woodforest just 2 days ago I encountered a problem i had spoke to the Regional manager Marty and he took care of the situation within seconds I totally recommend this bank to anyone very convenient and stays open later than any other regular bank!! #TeamWoodForest#

7 januari 2026
Omdöme utan inbjudan
Logotyp för Woodforest National Bank

Svar från Woodforest National Bank

We are excited that you are pleased with our service! Thank you for taking the time to share your experience. Thank you for banking with Woodforest!

Betygsatt 1 av 5 stjärnor

I am extremely disappointed in the…

I am extremely disappointed in the service we received at your Aurora IL location. My son was told in order to get a cash advance from our credit card, we had to open an account, which we did. After the account was opened, we were told there were fees for having a balance under $300. Ok, not a big deal. Then the following day, he was charged a fee for having a debit card issued. This was not disclosed to us upon opening the account. He decided to close the account due to the fees that were being charged and that were not disclosed before opening the account. He was charged another fee for closing the account. This is extremely ridiculous and I would not recommend this bank to anyone.

26 december 2025
Omdöme utan inbjudan
Logotyp för Woodforest National Bank

Svar från Woodforest National Bank

We’re disappointed to hear that. We understand how frustrating it can be. Please send an email to CustomerAdvocacy@woodforest.com so we can look further into your situation.

Betygsatt 1 av 5 stjärnor

If you are j1 don’t open this account

If you are j1 avoid opening this bank account, it has given me a lot of problems apart from that I received bad advice, when I supposedly had to maintain a balance of 100 dollars so that I was not charged anything, and it really had to be 300 dollars that by card policies, when I went in August and the advisor repeated the same thing to me, which the customer service tells me that those policies changed since July and they did not give me the correct information, go to better banks like Truist, my worst mistake was to have canceled that account and having stayed with this

31 augusti 2025
Omdöme utan inbjudan
Logotyp för Woodforest National Bank

Svar från Woodforest National Bank

We apologize for your experience. If you send your contact info to CustomerAdvocacy@woodforest.com, we'll look into the matter.

Betygsatt 5 av 5 stjärnor

EVAN JR at the hwy 85 location in…

EVAN JR at the hwy 85 location in Riverdale Georgia, was the absolute most respectful, helpful, kind and caring human being I think I have ever met when it comes to customer service he is not just five star but a ten .My experience was absolutely remarkable

2 januari 2026
Omdöme utan inbjudan
Logotyp för Woodforest National Bank

Svar från Woodforest National Bank

Woodforest is dedicated to providing quality customer service and appreciate your feedback. Thank you very much for taking the time to share your experience with others. On behalf of everyone at Woodforest, we appreciate your kind comments regarding the service received from our team members. We look forward to serving your future banking needs.

Betygsatt 1 av 5 stjärnor

Horrible credit union won't let you…

Horrible credit union won't let you purchase online make you go all the way to branch to check your identity then tell you they won't let you spend it at a certain place. Then when you tell them your gooing to switch banks they completely shut down your purchasing, and they don't even have an after-hours customer service! trust me stay away from these scammers.

17 december 2025
Omdöme utan inbjudan
Logotyp för Woodforest National Bank

Svar från Woodforest National Bank

We’d really like the opportunity to correct the situation. If you’ll send an email to CustomerAdvocacy@woodforest.com with your contact information, we’ll get in touch with you shortly.

Betygsatt 2 av 5 stjärnor

I put a deposit in on December 8th

I put a deposit in on December 8th. Today is December 16th, the money while I can see it in my account is not active. Over a week! 7 business days! This is CRAZY!!

16 december 2025
Omdöme utan inbjudan
Logotyp för Woodforest National Bank

Svar från Woodforest National Bank

We apologize for your experience. If you send your contact info to CustomerAdvocacy@woodforest.com, we'll look into the matter.

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