Wise Green Energy Omdömen 

104
TrustScore 5 av 5

4,8

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

From start to finish, the installation and commissioning of our solar panel system went without a hitch. A dedicated project manager organised all trades providing a schedule of works as fo... Se mer

Betygsatt 5 av 5 stjärnor

I can highly recommend Wise Green Energy. I'd been looking to install solar panels for sometime, and after receiving several quotes and being let down by another company I decided to go local. I wasn'... Se mer

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Betygsatt 5 av 5 stjärnor

From the first meeting with the salesman , Elton, to the point of paying the final completion payment , we found the company very approachable, friendly, and good to their word. Elton , showed us... Se mer

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Betygsatt 5 av 5 stjärnor

Wise Green installed two air to air heat pumps in our draft barn a year ago. After a cold winter last year and another this year we have found them an excellent source of heating, well priced at initi... Se mer

Företaget har svarat

Företagsinformation

  1. Solenergiföretag
  2. Leverantör av förnybar energi
  3. Solenergientreprenör
  4. Leverantör av termisk energi

Skrivet av företaget

We are a Which recommended and MCS accredited, family run renewable energy installer with over 20 years of industry expereince. With access to the entire market we offer the following services: - Solar Panel (PV) Installation - Battery Storage Installation - Solar Assisted Heat Pump Installation - Air to Air heat pump Installation We provide free friendly consultations for domestic property owners who are looking to dip their toe in the water or explore an established interest further. We will advise if any renewable energy installations are right for you and your property. We love to make things simple and uncomplicated which is why we take care of the whole process from start to finish. Wise Green Energy, A Natural Choice.


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

104 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(104)

21 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Wise green energy

Recently had 12 Longi panels and 9.5kw battery installed. I couldn't be happier with the quality of the install. I highly recommend wise green energy
I am very impressed at how much energy they generate, even on a cloudy day recently they generated 9kw of free energy. Also impressed how soon in the day they generate and how late in the day they are still generating

26 april 2024
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Svar från Wise Green Energy

Dear Tony,

Thank you for your wonderful review! We're delighted to hear that you're pleased with both the installation and the performance of your solar system. It's great to know it's working well, even on cloudy days.

We appreciate your recommendation and are here if you need any further assistance.

Best regards,

The Wise Green Energy Team

Betygsatt 5 av 5 stjärnor

Hi when they said about the heating

Hi when they said about the heating. Hostly did not believe that would keep my room warm. They proved me wrong I am very happy with them does not take long to warm up and it's keeps the cost of living down. Also we have got the hot water one so we have hot water all day and night plus keeps the cost down. When it's installed didn't take them long. A big thank you keep up the good work.

24 april 2024
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Svar från Wise Green Energy

Dear Jenny,

Thank you for taking the time to share your experience. We're thrilled to hear that our heating solutions exceeded your expectations and are effectively keeping your home warm while reducing costs. It's great to know that you're also enjoying the benefits of our hot water system.
We appreciate your acknowledgement of our team's efficiency and professionalism during installation. Your satisfaction is our priority, and we look forward to continuing to serve you.

Best regards,
The Wise Green Energy Team

Betygsatt 5 av 5 stjärnor

Wise Green Energy installed solar…

Wise Green Energy installed solar panels and battery in March. I’m very pleased with their friendliness and professionalism. They gave me confidence I was in good hands, and the system is working very well indeed. I wouldn’t hesitate to recommend them.

22 april 2024
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Svar från Wise Green Energy

Dear Mrs Smith,

Thank you for your kind words and for recommending Wise Green Energy. It's fantastic to hear that you're pleased with both the service and the performance of your new solar panels and battery system. We're committed to ensuring our customers feel confident and cared for throughout the process, and your feedback affirms our efforts. We look forward to continuing to serve your energy needs in the future.

Best regards,

The Wise Green Energy Team

Betygsatt 5 av 5 stjärnor

Home Battery - GivEnergy All In One

I found Wise Green Energy completely efficient and reliable during the Sales, survey and planning stages. Communications were clear and explicit. I had done some research and was fairly sure what I wanted for the "Home Battery" to do.

The GivEnergy All in One arrived on the correct day and even at the time that was stated. Due to the difficult arrangement on the driveway we knew in advance that the fork lift would be unable to get the equipment to the place of installation. So it was arranged by the Project manager to have several strong people at hand to lift it up the drive. The planning was impeccable.

The installation was schedualed for the following day with a second morning as booked incase there were difficulties. The two electricians arrived as did the rain, but despite that they worked quickly and have the battery and gateway installed and working within a few hours being ready to leave by 1pm. They mostly tidied up after themselves with just a few bit or wire and stuff left at the work site, but as I said earlier it was raining and they were getting wet. The large box was left behind and I was told that it would be collected the following day by the surveyor. This didn't happen and I contacted the project manager who advised that he had been busy. I decided to dismantle the box myseelf as the wood would come in useful. (The pallet has been used to raise one of my water butts and the sides and top will fitted to the rafters in the garage to enable me to have better storage up there).

So all in all it was perfect I could just have done with a bit more hands on advise initially as tis did cause my Pod Point car charger to fail one night. Apparently Pod Point told me I should have contacted them to adjust the setting to ensure the Pod Point would not trip. Just a minor point but of course it did trip on the Bank Holiday weekend.

I have been using the battery for a month now with no issues, complaints and already it is saving me money as well as supplying my home with cheep electricity all day.

Thank You Wise Green.

5 mars 2024
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Svar från Wise Green Energy

Thank you Mr. Drayton, for your comprehensive review of your experience with Wise Green Energy. We are thrilled to hear that you found our services efficient and reliable at every stage, and that our communication and planning met your expectations.

We appreciate your positive feedback on the timely and satisfactory delivery and installation of your GivEnergy All-in-One home battery, despite the logistical and weather challenges. Our team takes great pride in delivering a smooth installation experience.

It is wonderful to know that your new home battery system is proving beneficial, providing savings and delivering cheaper electricity. Your trust in Wise Green Energy is highly valued, and we are dedicated to offering ongoing support for your renewable energy solutions.

We are grateful for your feedback, Mr. Drayton, and eagerly anticipate the opportunity to continue serving you.

Best regards
The Wise Green Energy Team

Betygsatt 5 av 5 stjärnor

My heat pump experience

I have had my heat pump now for quite a few years.wouldnt be without it now!
For evenings that are a bit chilly but don't want to put heating on, for those days in summer when the heat becomes too much. Within 30 minutes, for either use, you have a very comfortable room.
The guys that fitted it were friendly and cleaned up afterwards. No problem at all.
Thank you

31 mars 2024
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Svar från Wise Green Energy

Thank you so much for taking the time to share your positive feedback about your heat pump and installation experience. We are delighted to hear that the system has become an indispensable part of your home, providing comfort quickly and efficiently in both chilly and hot conditions.

It’s great to know that our installation team's friendliness and tidiness contributed to a seamless experience for you. Your satisfaction is our top priority, and we are glad to have met your expectations.

Your continued support is much appreciated, and we are here whenever you need further assistance or advice.

The Wise Green Energy Team

Betygsatt 5 av 5 stjärnor

Great Water Heating system

We have had this system in our house since 2016 with no issues & only once did it need a new digital display in March 2023, so the engineer replaced that part & did a full service on it. I can recommend this company & their product.

18 december 2023
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Svar från Wise Green Energy

Thank you for your feedback, Rebecca. It's great to hear about your positive experience, particularly the reliable performance since 2016 and the efficient service received in 2023. Your recommendation is invaluable, and thank you for working with us!

Thank you!

The Wise Green Energy Team

Betygsatt 5 av 5 stjärnor

Our experience with WiseGreen Energy…

Our experience with WiseGreen Energy has been exemplary from start to finish with the installation of solar panels and battery. All the staff and subcontractors we came into contact with were knowledgeable, helpful and very tidy. So far, all is working well. We would not hesitate to recommend the company to friends and neighbours.

14 februari 2024
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Svar från Wise Green Energy

Thank you Christine for your positive feedback on your experience with Wise Green Energy.
We're thrilled to hear about your satisfaction with our team and the solar panel and battery installation. Your recommendation to others is greatly appreciated!
The Wise Green Energy Team

Betygsatt 5 av 5 stjärnor

Aftersales Experience

I was very positive about WGE when they installed solar panels and a battery in 2022. Today I found I needed some paperwork in connection with an application to sell surplus solar energy back to the grid. I emailed WGE this morning, asking for what I needed. I had a "we are on to it" response within half an hour and the relevant papers were emailed this afternoon. Doing work well is one this, but aftersales' service like this is something else - and, I would argue, rare. Thank you WGE (and Alex there).

17 januari 2024
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Svar från Wise Green Energy

Thank you for your feedback on your recent experience with our aftersales service Dave.
We're delighted to hear that our prompt and efficient response to your request for essential paperwork met your expectations.

We appreciate your recognition of our efforts and are here to support your future needs.

The Wise Green Energy Team

Betygsatt 5 av 5 stjärnor

Great customer experience

I invited this company to give me a quote for battery and solar. They sent a really nice guy round - Elton. He measured and checked everything and spent time explaining everything to me and answering all my questions. I had a few technical questions that he did not have the answer to but quickly followed up with an email later in the day with the answers. At all stages of the inquiry the the office staff and Elton were a pleasure to deal with and were certainly one of the best companies that we dealt with whilst investigating Solar.

1 december 2023
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Svar från Wise Green Energy

Thank you for your kind review Phil!
We're thrilled to hear that Elton and our team provided you with a comprehensive and satisfactory service. Our commitment is to support our customers thoroughly, and your feedback is greatly appreciated.

Please feel free to contact us if you have any further questions or need assistance. We're always here to help with your solar energy needs.

Best regards,
The Wise Green Energy Team

Betygsatt 5 av 5 stjärnor

Outstanding customer experience

So far we have only had a quote. We were uncertain before hand if it was the right time for us, but we were assured on first contact that they would appreciate the opportunity to survey the property and discuss with us potential options for us to have a solar system with battery installed, and that there would be no pushy sale.
When Elton arrived he was polite, knowledgeable about the products which he was proposing, he was thorough about the survey and his proposal was exactly what I had been hoping for.
We have chosen not to proceed with the installation at this time as we may not be staying in the property and until that is resolved we will hold fire. What has impressed me the most, beyond the quality of service so far, is the attitude which they have taken to our turning down the offer. There was no pushy sales technique on the evening of the visit, and Elton's response to my "not now thank you" was completely understanding and an open invitation to please bear them in mind if the situation changes. That scores 5 stars for me all day long.
Well done and keep up the good work.

2 november 2023
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Svar från Wise Green Energy

Thank you very much for sharing your experience with Wise Green Energy. We're pleased to know that Elton was able to provide you with a thorough and informative service, aligning with your expectations and requirements.

Understanding our customers' unique situations and providing tailored advice without pressure is a key part of our ethos at Wise Green Energy. We're glad that this approach resonated with you and that you felt comfortable with our no-pressure service.

While we're sorry to hear that you won't be proceeding with the installation at this moment, we completely respect your decision. We're here to assist when the time is right for you. Your recognition of our approach and service means a great deal to us!

Thank you again for considering Wise Green Energy, and please don't hesitate to get in touch in the future should your situation change. We wish you all the best with your property plans and hope to have the opportunity to work with you someday.

Best regards
the Wise Green Energy Team

Betygsatt 5 av 5 stjärnor

I highly recommend Wise Green Energy

After deciding to have solar panels fitted I went on a search engine and received quotations from all over the country, with several companies promising they could do all the work in 1 day without the use of a scaffold. I realised that most companies were using Chinese equipment and, as part of my due diligence, found the equipment was on a lower quality to the products quoted by Wise Green Energy.
I was very impressed by Simon Palmer’s patience when he visited to ascertain our requirements, explaining the various options, before drawing up the quotation.
We had 16 panels of European manufacture and British made inverter, battery, i-boost (for our immersion heater) and an EPS (power socket directly off the battery to give electricity during power cuts). Simon explained that they deliberately don’t hold a stock of equipment so they can use the most “up to date” technology for their customers.
Simon passed our installation to the Project Manager Andrew Flatman and Andrew was extremely helpful working around our difficult access arrangements. (We can not be at home for 3 days a week). Andrew arranged for the scaffold to be erected and the equipment delivered into our garage in our absence. The scaffold was a “text book” safe scaffold and enabled the trades people to work carefully without any fear of falling. The roofers, Daniel and Anthony, arrived at 8am on the day that we were home and by the end of the day they had all the brackets set out very neatly and the fixing bars were all levelled in. They returned the following day with 2 electricians and the system was up and running by 4pm that evening. The electricians loaded the monitoring App onto our phones and iPads and carefully explained how to use the App.
It has been operational for almost 4 weeks and, even in this rainy October weather, we are in credit with the power supplier as we are being paid for over 240Kwh of surplus electricity that we have exported to the grid.
Wise Green Energy were not the cheapest company but the quality of the equipment was the best and their workforce were not under time constraints, allowing them to do a lovely neat job. We are extremely pleased that we chose Wise Green

22 oktober 2023
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Svar från Wise Green Energy

Thank you Robert for your detailed feedback on your experience with Wise Green Energy. We're delighted to hear about your satisfaction with our team's service and the quality of our solar equipment.

It's great to know our approach to using the latest technology and ensuring safe, precise installations resonated with you. We're also thrilled to hear the system is already yielding positive results, even in challenging weather.

Your choice to trust us for your solar needs means a lot to us, and we're pleased to have met your expectations. If you have any further needs or questions, we're always here to help.

Best regards,
The Wise Green Energy Team

Betygsatt 5 av 5 stjärnor

Superb experience from start to finish

Like many homeowners the cost of energy was becoming a real concern so the time had come to take back control and take some positive action in reducing energy costs ! When doing our research we came across quite a few local companies and did our due diligence, back ground checks and arranged some quotes. From these subsequent visits one company stood out from the rest ! Wise Green Energy. Simon couldn’t have been more helpful. I'm no tech expert but he fully explained how the technology works, and helped us select the right system for our property and budget. No big sales push, just friendly advice and support which is what we needed above all else. Not going to lie, their quote was not the cheapest, however when you consider the investment, we needed to be sure that there was good aftercare support just in case we needed some help if something went wrong. No point spending this kind of money if the company that installed it won’t take calls or address and technical issues. We met a few companies and were not confident they could offer the same level of aftercare that was assured from Wise Green Energy, and that was really important to us. The good news is that the installers were great, super-fast and friendly and took time to explain things to us before leaving, ensuring we were happy with how things worked etc. Luckily we've not had any issues since installation so no need to call Wise Green Energy back, however we've received further calls from them just to "check in" to make sure we are still happy months after the cheque has cleared, which is really great customer care ! In conclusion. You get what you pay for ! Yes there are cheaper options out there, but for us, Wise Green Energy was the standout company and we couldn’t be happier with our choice.

11 januari 2023
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Svar från Wise Green Energy

Thank you for choosing Wise Green Energy and for taking the time to share your positive experience. We're glad that Simon was able to assist you effectively, providing the right balance of information and support to help you make an informed decision.

Your acknowledgement of our commitment to quality, not just in terms of the product but also in aftercare and customer support, is greatly appreciated. We understand that investing in solar energy is significant, and we strive to ensure that our customers feel supported throughout the entire process.

It's wonderful to hear that our installation team met your expectations with their efficiency and helpfulness. We believe in maintaining a relationship with our clients even after the installation, and we're glad that our follow-up calls have been well-received.

Thank you again for choosing us. Your satisfaction is our top priority, and we're here to assist you whenever you need us.

Best regards,
The Wise Green Energy Team

Betygsatt 5 av 5 stjärnor

Wise Green Energy, an excellent company.

Wise Green Energy are a very nice and efficient company to deal with. We purchased a full solar and battery installation from them after discussing proposals with their local surveyor. He produced a very detailed survey for a difficult installation in an old cottage. The scaffolders and installers were really nice and very professional. Not a single problem throughout.
This was a no pressure, pleasant and hassle free experience. Well done all at WGE.
I would certainly recommend this company to anyone looking to install a solar system.

22 augusti 2023
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Svar från Wise Green Energy

Thank you for your wonderful review! We're delighted to hear that you had a smooth and hassle-free experience, especially with a more complex installation. Our team always strives to provide professional service with no pressure, so it’s great to know we met your expectations. We truly appreciate your recommendation! ☀️⚡

Betygsatt 5 av 5 stjärnor

For Solar look no further

Fantastic from start to finish, salesman Elton, installers & electricians, all kept us fully informed and kept to deadlines, paperwork in order, neat and tidy job. Thoroughly professional company. 10/10 all round.

20 april 2023
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Svar från Wise Green Energy

Thank you for your amazing review! We're thrilled to hear that everything ran smoothly and on schedule. Our team takes great pride in delivering a professional, well-organised service. We truly appreciate your 10/10 rating! Enjoy your solar energy! ☀️⚡

Betygsatt 5 av 5 stjärnor

Excellent customer service

Excellent customer service and installation. These guys were efficient and kept us informed all the way through. Excellent after sales care and would thoroughly recommend them to anyone!

30 juni 2022
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Svar från Wise Green Energy

Thank you for your fantastic review! We're so pleased to hear that you found our service efficient and well-communicated from start to finish. Providing great after-sales care is just as important to us as the installation itself. We truly appreciate your recommendation! ☀️⚡

Betygsatt 5 av 5 stjärnor

Superb Customer Service

From beginning to end of my solar panel and battery installation everybody from WiseGreen Energy has been super efficient and responsive in every way. The installation was quick and clean, and the follow-up procedures could not have been better.

29 mars 2023
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Svar från Wise Green Energy

Thank you for your kind words! We're delighted to hear that you had a smooth and efficient experience with your solar and battery installation. Our team takes great pride in providing excellent service from start to finish. Enjoy your renewable energy! ☀️⚡

Betygsatt 5 av 5 stjärnor

Mr RD Tandy

We are recent customers, having made the decision to install solar panels to help with ever increasing energy costs. The company visited promptly, provided extremely thorough information and responses to all our questions. Fitting took place when agreed with very little disruption and the after-sales contact has been reliably available. We would have no hesitation in recommending them.

13 mars 2023
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Svar från Wise Green Energy

Thank you for your wonderful review! We're so pleased to hear that you had a smooth experience from consultation to installation and beyond. Providing clear information and reliable after-sales support is important to us, so it’s great to know we met your expectations. Enjoy the benefits of your solar system! ☀️⚡

Betygsatt 5 av 5 stjärnor

Was interest in Solar panels and had…honest assessment

Was interest in Solar panels and had James round from Wisegreen Energy and were our house was located he advised not suitable and would not see benefit from the outlay , how many company's are that honest these days , would recommend then to anyone to give a honest assessment wither worth investing in renewable energy

2 februari 2023
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Svar från Wise Green Energy

Thank you for your thoughtful review! At Wise Green Energy, honesty and customer satisfaction are our top priorities. We believe in providing clear, honest advice to ensure renewable energy is the right choice for each customer. We truly appreciate your recommendation and are always happy to help! 🌱⚡

Betygsatt 5 av 5 stjärnor

Trustworthy and efficient

An impressively trustworthy and efficient company, Wise Green Energy supplied and fitted our house with rooftop solar panels, battery and inverter. Their system works well and would merit five stars. The workings of their otherwise handy Solarman mobile phone app are still a bit of a mystery.

9 september 2022
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Svar från Wise Green Energy

Thank you for your kind words and for choosing Wise Green Energy for your solar installation! We're delighted to hear that you're happy with the system. Enjoy your renewable energy savings! ⚡☀️

Betygsatt 5 av 5 stjärnor

Very pleased with our solar and battery…

Very pleased with our solar and battery installation. Sales Team were knowledgeable, professional and helpful. All solar installers are extremely busy, however, the project management team successfully delivered within schedule. They promptly reacted to equipment supply issues, sourcing premium alternatives. The installation team were very professional, knowledgeable and efficient, successfully completing the install in half a day, A month on, the system is generating power as per their estimate. Would recommend, many thanks.

2 september 2022
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Svar från Wise Green Energy

Thank you Paul for taking the time to leave us a Review. We are thrilled to hear about your great experience with our team.

It is great to hear you are already seeing great benefits form your new system and can now enjoy both the financial and environmental benefits that Solar PV and Battery Storage have to offer.

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