Winparts.eu Omdömen 

395
•
TrustScore 3 av 5

2,9

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Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

1er commande passée le 7/10/26 je devais la recevoir le 10/10/26 résultats je la reçois 2 jours plus tard bon je me dit que j'ai pas de chance et j'en tien pas compte je repasse commande le 14/10/26 o... Se mer

Företaget har svarat

Betygsatt 2 av 5 stjärnor

Goede producten, slechte klant service Veerpoot besteld bleek verkeerd te zijn terug gestuurd, nieuw besteld schijnbaar bij winparts.eu waar ze 19,99 verzendkosten rekenen. Netjes aangeven bij... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I chose the car model carefully, but nonetheless, I had chosen a parallel model with a small difference. The customer service paused my order and asked for more information and if I want this part bec... Se mer

Betygsatt 5 av 5 stjärnor

Good company, great prices and effective delivery service via UPS. WINPARTS is a company to trust and rely upon. They beat most suppliers on price point certainly in the UK and shipping costs are re... Se mer

Företaget har svarat

Företagsinformation

  1. Bildelar
  2. också i
  3. Biltillbehör
  4. Biltillbehörsåterförsäljare
  5. Biltrimning
  6. Försäljare av bilbatterier
  7. Försäljare av bromssystem

Skrivet av företaget

Winparts is the premier online auto parts specialist in Europe. With our extensive range of products, we strive to assist as many people as possible in keeping their vehicles moving. Every day, we work on expanding our range so that we can offer even more to our customers. By performing virtually all operations in-house, we can guarantee fast delivery. Additionally, we have an expert helpdesk that is more than happy to assist you with all your inquiries. At Winparts, we believe that quality and accessibility can go hand in hand. That's why we are committed to providing reliable car parts at an affordable price. In addition to original car parts, we also offer so-called aftermarket parts, equiparts, and products from our own brand, Winparts GO!. Discover for yourself the convenience of high-quality car parts at an affordable price at Winparts!


Kontaktuppgifter

2,9

Medel

TrustScore 3 av 5

395 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,9

Alla omdömen

(395)

29 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Very impressed.

Very impressed with this company.My tail light for my car fitted perfect.Was also packed with the upmost care.Even came with a wiring harness and bulbs if needed.And the price was good value to.Will be shopping here again when needed.Arrived in 3 working days and that was from Holland to Ireland. 10/10 to Winpart.

6 augusti 2021
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Front fender to my 2006 Audi A4

Ordered a front fender to my 2006 Audi A4. Got the piece on time as scheduled but I was amazed about The packaging when I went picking it up from a local post office. The Fender was HALF wrapped in cardboard with just few slices of tape. 50% of the fender was literally open to any sharp objects etc. without any bubblewrap or anything. Luckily the piece wasn't damaged at transport as I already had made an appointment to paintshop.

Srsly packaging like this on an international shipment is just underrated...

The piece itself was as expected, tho the customerservice had about 3days delay on responding guestions. Not the best experience nor The worst

Would have given 2,5 stars but since it's not possible 3 because of fast delivery and good item

23 juli 2021
Omdöme utan inbjudan
Logotyp för Winparts.eu

Svar från Winparts.eu

Good morning,

Thank you for your review and feedback. We are very sorry to hear that the items were delivered to you in this way. That is of course not the intention and does not give a good impression of the ordered products. I've noted and passed on your feedback so we can avoid sending more packages this way!

We are happy to hear that the product is to your liking. We hope to be of service to you again at Winparts. Then we can show that it can be done much better!

Sincerely,
Bianca

Betygsatt 3 av 5 stjärnor

Not the correct parts

My parts arrived the other day. Was told it would arrive by a certain date and it showed up 6 days later than the agreed upon date. Also, these panels are not for the year model of my vehicle. I am unable to use them.

3 juli 2021
Omdöme utan inbjudan
Logotyp för Winparts.eu

Svar från Winparts.eu

Hi Jaime,

What a pity that the delivery came late and did not appear to fit your car. Our apologies for that!

I would like to see what I can do for you. I couldn't find an order in our system under your name. Do you have the order number for me? You can also email us at info@winparts.eu, then you will be directly in touch with our customer service!

We would like to hear from you.

Sincerely,
Bianca

Betygsatt 1 av 5 stjärnor

Zero quality control standards

They sent me damaged stock in incomplete packaging. They obviously have no quality control. Couldn't even bother putting in in the correct packaging. The item was damaged and they quoted the rules to avoid any returns. I didn't even want to return them. I just wanted to point it out.

24 juni 2021
Omdöme utan inbjudan
Logotyp för Winparts.eu

Svar från Winparts.eu

Hi Richard,

That's not very nice to hear. We apologize for this unpleasant experience! Do you have an order number for me? Then I can take a look at what has been discussed and whether we can do anything for you to solve this ;-)

Sincerely,
Bianca

Betygsatt 5 av 5 stjärnor

5 Stars

5 Stars. My first order came with a defective part and they replaced it, no questions asked! A plus in my book! Will be ordering again. Thanks!

14 juni 2021
Omdöme utan inbjudan
Logotyp för Winparts.eu

Svar från Winparts.eu

Hi Pedro,

Thank you for your nice review. We are delighted to hear that you are satisfied with our services. That's what we do it for! We wish you a lot of driving fun with the ordered parts and hope to be able to serve you again next time! ;-)

Sincerely,
Bianca

Betygsatt 1 av 5 stjärnor

Ordered blower motor for car but they…

Ordered blower motor for car but they sent one for left hand drive and my car is right hand drive. Put my car's registration in at time of ordering and it said it would fit my car. Haven't been able to return it as the returns page on their website just times out. Tried doing return on their return email address and it just gets blocked and doesn't send. TOTAL RIP OFF.

Update
Still can't do return on their website as still just times out. Still can't send email on their returns email address as it still blocks it and won't send. Can't get through on their phone number. No one from their company has been in touch with me Simply no way to return item. Now stuck with a part that I paid over €60 for that I can't use. Avoid this company at all costs. Would give minus stars if possible. Buyer Beware.

18 maj 2021
Omdöme utan inbjudan
Logotyp för Winparts.eu

Svar från Winparts.eu

Hi Mike,

Thank you for your review. The license plate check is a handy tool to see if a product fits on a car. Unfortunately, different types of some cars were released in the same year. As a result, it occasionally happens that a product does not fit.

If a product has been ordered that does not fit, it can of course be exchanged free of charge! I saw your email in our inbox and asked my customer service colleague to help you as soon as possible!

We figured out what went wrong with the website when you wanted to return. This should now be fixed! Thanks for the feedback.

Sincerely,
Bianca

Betygsatt 1 av 5 stjärnor

Wrong Brake Calipper

I ordered a passenger site brake calipper.
You send me from the chauffeeur site and when i contact you your internet site was down.

You just dont have the passenger site calipper in stock..you just send the wrong part !!!

Terrible way of making buisiness.

14 maj 2021
Omdöme utan inbjudan
Logotyp för Winparts.eu

Svar från Winparts.eu

Good morning,

Thank you for your review. I am sorry to hear that the product is different than expected. The ordered part is also mentioned on our website as being the left, i.e. driver's side. It looks like you are in contact with our customer service to ensure that the product is exchanged for the correct one!

We would like to hear if you agree with our offer! You can let us know by e-mail ;-)

Sincerely,
Bianca

Betygsatt 5 av 5 stjärnor

A pleasant experience, will buy again!!!!!

This was my first purchase, overall a pleasant experience, order was processed fast and dispatch to Ireland. Safely Packed and arrived in perfect condition. Although delivery was delayed but that's on part of courier and can occur due to unforeseen conditions. Will make a 2nd purchase definitely.

4 maj 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I ordered a blower from winparts.ie

I ordered a blower from winparts.ie, so a Irish website.
I received the blower but for left hand drive. Before I ordered it I checked on their website my Irish registration plate and it confirmed that it is the correct part. I paid now around 40€ for shipping it back as they don't accept that it was their mistake. Website is misleading and customer service is vey bad.

17 april 2021
Omdöme utan inbjudan
Logotyp för Winparts.eu

Svar från Winparts.eu

Good morning,

Thank you for your review. We apologize for you having this experience with us. Do you have the order number for us? Then we'll take a look at what we can do for you.

Thank you in advance!

Sincerely,
Bianca

Betygsatt 1 av 5 stjärnor

WP221-151974

WP221-151974

This is the order reference. Ordered car part on 18th March. Still nothing and no reply from customer services. Paid €10 for 2 day shipping. Never again
The worst thing about these guys is they tell me about the delay as soon as they take my money for 2 day delivery. So obviously they were fully aware of delays but were still happy to charge me for 2 day delivery that was never going to happen. Thats not a company to be trusted.
Update:
**The reply below is absolute nonsense and no such email was ever received since I placed my order. **

Do not use this company.

16 april 2021
Omdöme utan inbjudan
Logotyp för Winparts.eu

Svar från Winparts.eu

Good morning,

Thank you for your message. The reason you have not yet received your order is because your order has been put on hold. It has been put on hold because we strongly doubt the applicability of the product(s) you ordered with the vehicle data you provided. It concerns the oil cap. We have sent you an e-mail about this concern.

We would like to hear if you want to cancel the order and receive your money back or if you still want to receive the product. You can indicate this to us by e-mail!

Sincerely,
Bianca

Betygsatt 4 av 5 stjärnor

Fast shipping and good service

Fast shipping and good service, but packing of cans could been better. A lot of large dents on cans, just luck they did not break.
Each can should been wrapped with bubble-plastic AND secured with scotch-tape. Now they just had put bubble plastic inside the parcel and put 4 cans inside the parcel. Will shop from Winparts again, but will ask them to pay more attention to securing the cans.

11 april 2021
Omdöme utan inbjudan
Logotyp för Winparts.eu

Svar från Winparts.eu

Good morning,

Thank you for your review and feedback. We are very sorry to hear that the items were delivered to you in this way. That is of course not the intention and does not give a good impression of the products ordered. I have noted and passed on your feedback so that we can avoid sending more packages this way!

If this causes a product to become defective, please contact our customer service via support@winparts.nl.

Sincerely,
Bianca

Betygsatt 2 av 5 stjärnor

Order a resistor from Winparts got the…

Order a resistor from Winparts got the part pretty fast but it didn't work, and I understand that errors can happen.
Emailed the guys to ask for a refund or replacement and they keep asking me for pictures of the part which I said is not damaged, just doesn't work.
Every few days different staff members are asking me the same question, looks like they don't read the previous emails.
Completely incompetence or just carelessness from them.

30 mars 2021
Omdöme utan inbjudan
Logotyp för Winparts.eu

Svar från Winparts.eu

Hi Radu,

Thank you for your review. We apologize for having to wait so long for a suitable solution. That is of course not the intention! We will ensure that you are helped as soon as possible and that we solve it properly. Our customer service team is very busy at the moment. So I still have to ask for your patience. We will get back to you within 2 days.

Sincerely,
Bianca

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