Ordered the wrong part, with the wrong email. Silly me! Was still able to get a refund within 5 minutes of talking to the support. Jens was very helpful and efficient in resolving my issue. Great serv... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great selection of parts & site is easy to navigate with your car reg. Delivery to Ireland is on the slow side if you're in a small village or town. I would happily pay extra to be able to select DPD... Se mer
I should have checked Trustpilot before ordering! I placed an order for the tensioner. Couple of days later, the delivery status was changed to 'Label created'. This remained in this state... Se mer
Företaget har svarat
Needed a starter motor for a Yanmar 4TNV engine. There were a few different variations but their web site explained the differences quite well. Spoke with a technician just to be sure before orderin... Se mer
Företagsinformation
- Bildelar
- Biltillbehörsåterförsäljare
- Försäljare av bromssystem
- Biltillbehör
- Försäljare av bilbatterier
- Biltrimning
Skrivet av företaget
Winparts is the premier online auto parts specialist in Europe. With our extensive range of products, we strive to assist as many people as possible in keeping their vehicles moving. Every day, we work on expanding our range so that we can offer even more to our customers. By performing virtually all operations in-house, we can guarantee fast delivery. Additionally, we have an expert helpdesk that is more than happy to assist you with all your inquiries. At Winparts, we believe that quality and accessibility can go hand in hand. That's why we are committed to providing reliable car parts at an affordable price. In addition to original car parts, we also offer so-called aftermarket parts, equiparts, and products from our own brand, Winparts GO!. Discover for yourself the convenience of high-quality car parts at an affordable price at Winparts!
Kontaktuppgifter
3,6
Medel
1 tn omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service and value for money
Great service and value for money
15 april 2026
Omdöme utan inbjudan
Great customer service
Ordered the wrong part, with the wrong email. Silly me! Was still able to get a refund within 5 minutes of talking to the support. Jens was very helpful and efficient in resolving my issue. Great service.
14 april 2026
Omdöme utan inbjudan
Highly recommend order parts multiple…
Highly recommend order parts multiple times always correct ones came 👍
9 april 2026
Omdöme utan inbjudan
Will never buy from here again needed…
Will never buy from here again needed my part to get to work the delivery kept getting rescheduled I am still yet to get my package and it's a week and a half after the estimated delivery date
8 april 2026
Omdöme utan inbjudan
Svar från Winparts.ie
Dear Luca,
We sincerely apologize for the delay in receiving your part. We understand how crucial this order is for your commute and we're sorry for the inconvenience this has caused.
Our records show that your order was dispatched on time; however, it has unfortunately encountered significant delays within the carrier's network.
While we are dependent on the carrier once the package leaves our warehouse, we take full responsibility for ensuring you receive your order. Please contact our customer service at reviews@winparts.nl with your order number, so we can launch an investigation with the carrier and provide you with a definitive update or solution.
Kind regards,
Thirsa
Brembo breaks
Great products great price great delivery on time great customer service on phone EXCELLENT PEOPLE TO DEAL WITH
14 mars 2026
Omdöme utan inbjudan
They do not send my order
They do not send my order. I am waiting for 2 weeks. No comment no response. Help desk only for available Dutch. No english. Help me! my order WP226-0336343
(They solved my problem)
30 mars 2026
Omdöme utan inbjudan
Svar från Winparts.ie
Dear Eray Ayaz,
Thank you for your review. We're sorry to hear that you are under the impression that our customer service is only available in Dutch and that you've had no response.
I have taken a look at your order and I will contact you on how to resolve this issue. I expect we can find a suitable solution.
Kind regards,
Tim
Warning Needed
Everything was going great, found the item I was looking for , with good delivery time paid for it .... BUT after a couple of days and closet to the delivery date , received an email saying item was returned and a refund will follow.. No communication why this happened . When I tried to get in contact with customer service for answers AI response before I hope I was speaking to a real person.. Was told it could be the product was damaged and that why it was returned. But refund will follow... Shopping with the company has cost me alot more than just the price of the product.. Will not be using them again as they are not trusted..
23 mars 2026
Omdöme utan inbjudan
Svar från Winparts.ie
Dear David,
Thank you for your review. I'm sorry to hear that your order got damaged during transport with UPS.
When UPS decides to return the shipment to us, we are not given an update or reason. We only find out about it once it reaches us and we see that the parcel is damaged. We will then immediately initiate a refund and send you an update. This way you can quickly place a new order or choose a different way to acquire these products, without depending on us or the postal service.
Obviously it is frustrating when this happens to your order, we can agree on that. We resolve it this way because almost all of our customers are in a hurry to get their car parts, and we do not want to hold them up any longer than necessary.
We hope you can see we only did what we think is best given the circumstances. We would love to be of service to you again in the future.
Kind regards,
Tim
Not what I ordered I needed a full…
Not what I ordered I needed a full parcel shelf for Peugeot 3008 2017
1 april 2026
Omdöme utan inbjudan
Svar från Winparts.ie
Hi Andrew,
Thank you for your review.
Our apologies that you did not receive the part that you needed. Our customer service is happy to help you fix the issue and find the correct part. You can contact them through the chat on our website or through Whatsapp.
Kind regards,
Niels
Everything was fine
Everything was fine, the order was delivered on time.
31 mars 2026
Omdöme utan inbjudan
I should have checked Trustpilot before ordering!
I should have checked Trustpilot before ordering!
I placed an order for the tensioner. Couple of days later, the delivery status was changed to 'Label created'. This remained in this state for at least 6 days. When i contacted the company, they just asked me to wait longer.
Eventually, I contacted them again only to be told that the item was delivered in Ireland - not true! With some back and forth, they realised they didn't even post the item.
Very painful to deal with, no honest on their delivery schedule, customer service very lacking and downright unresponsive at times.
They cancelled my order and refunded my money! I didn't need the refund - I needed the car part!
Avoid!
31 mars 2026
Omdöme utan inbjudan
Svar från Winparts.ie
Dear Kevish,
Thank you for your review. I'm sorry about the inconvenience you have experienced ordering from our website. Our sincere apologies for this.
I can see that we have recently been in contact with you about the status of your order and the resolvement of the issues.
We hope we may be of service to you in the future, so we can show you we can do better.
Kind regards,
Tim
All the Parts arrived safely
All the Parts arrived safely, on opening the box I was impressed with the detail that the person packing the goods went to all packed neatly with bubble wrap and secured.
Thanks you
DB
30 mars 2026
Omdöme utan inbjudan
I ordered a part on 20-3-26 & received…
I ordered a part on 20-3-26 & received confirmation but never received dispatch notice
I contacted customer service who told me part was not in stock but it would be sent out that evening after 2 days still no dispatch details and I was told my address was wrong which was not true and I did reply to state that now I cannot get any answer despite sending 3 emails & requesting a refund
20 mars 2026
Omdöme utan inbjudan
Svar från Winparts.ie
Dear customer,
Thank you for your review. I'm sorry to read about the negative experience you've had with us. Our apologies for this.
Our parcels are dispatched from either France or the Netherlands. In some cases this can cause issues with orders that are going to Ireland, because of the difference in the way addresses are used. We would like to solve this issue for you.
Could you send us an email to reviews@winparts.nl with your ordernumber and the complaint, so we can help you further?
Kind regards,
Tim
Best thanks
27 mars 2026
Omdöme utan inbjudan
Great service
Great service , very fast from start to finish , highly recommend.
24 mars 2026
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.