Its been almost three weeks and i still haven't received my bottles. Not acceptable considering how expensive the shipping is.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
A lot of counter bidding happened in the last hour and extension time. I lost a lot of lots (some were only marginally higher). Maybe I need to monitor the lots in this period more!
Företaget har svarat
Easy company to deal with. Gave me a very accurate estimate and collected goods as advised. No hassle service.
Företaget har svarat
I used Wine Auctioneer to sell some vintage champagne and they were absolutely brilliant at all stages. Getting the champagne collected and into the auction was really easy. They kept me informed at a... Se mer
Företaget har svarat
Företagsinformation
Informationen kommer från olika externa källor
Wine Auctioneer – an online wine auction, specialising in the auctioning of fine, rare vintage and collectible wine, port, madeira and sherry. Buy and sell wine online.
Kontaktuppgifter
Storbritannien
- wineauctioneer.com
4,0
Bra
34 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 80 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I was impressed how easy the site was…
I was impressed how easy the site was to use and also how quickly the wines arrived afterwards (within a week). There were warnings about the EU based wines having higher delivery charges but even so this came as a bit of a shock. It won’t stop me using the site again but fingers burned a wee bit there.
17 september 2025
Svar från Wine Auctioneer
Thank you very much for your review, Richard. Really pleased to hear your order arrived promptly. We pride ourselves on being able to ship globally and review our delivery prices regularly to ensure they reflect the high quality of packaging and protection we provide while remaining affordable. However, any additional customs charges that may apply when shipping an EU lot outside of the EU are unfortunately beyond our control.
Megan - Wine Auctioneer
Good way to buy
Good way to buy. Found a few great bottles. Pricing pretty clear. Read the detail though.
13 augusti 2025
Svar från Wine Auctioneer
Thanks for your review. We’re really pleased to hear you’ve had a positive experience.
Megan - Wine Auctioneer
Answered a problem immediately.
12 augusti 2025
Svar från Wine Auctioneer
Hi Michael. Thanks for your 5-star review. We’re glad we could help quickly.
Megan - Wine Auctioneer
Excellent service
13 augusti 2025
Svar från Wine Auctioneer
Thanks, Patrick! We’re delighted to hear you had an excellent experience with us.
Megan - Wine Auctioneer
Svar från Wine Auctioneer
Thanks, Richard! We’re really pleased to hear you found the site easy to use and that your wine arrived quickly.
Megan - Wine Auctioneer
Almost flawless process
The product that I won at auction was packaged well for its international destination. Arrived in excellent condition and timely manner. They only negative came from DHL who refuse to delivery directly to our in-house locker system managed by "MyParcelLocker" company. I was forced to pickup from a location kms away from our residence, which was very inconvenient. We will take that up with them for future deliveries. Thanks again for supplying another quality product though.
12 augusti 2025
Svar från Wine Auctioneer
Hi Andrew, thank you for your review. We’re delighted to hear your bottle arrived safely, well packaged and in excellent condition. We appreciate you sharing your experience with the delivery. Final delivery arrangements are managed directly by DHL, though we will pass this on via our account manager so it can be logged as feedback for their consideration. It’s great to know you’re pleased with the product and service from us, and we’re grateful for your continued support.
Megan - Wine Auctioneer
Easy process and fast delivery
Easy process and fast delivery. Excellent choice of wines each month.
13 augusti 2025
Svar från Wine Auctioneer
Thanks for your review! We’re glad everything went smoothly and that you’re enjoying the wines on offer.
Megan - Wine Auctioneer
Wine Auctioneer intentionally…
Wine Auctioneer intentionally misrepresented the product to encourage bids, then failed to respond appropriately to acknowledge, replace or refund. Beware of such internet auction scam sites.
24 mars 2025
Omdöme utan inbjudan
Svar från Wine Auctioneer
Hi Justyn, thank you for sharing your review. We want to reassure you that Wine Auctioneer does not intentionally misrepresent products. Accuracy and transparency in our listings are central to how we operate, and we would never encourage bids through misleading information.
We’ve reached out to you via Trustpilot to request further details so we can look into your concerns directly. Please do respond there, or contact our client services team, so we can assist you further.
Megan - Wine Auctioneer
Brilliant Service
I used Wine Auctioneer to sell some vintage champagne and they were absolutely brilliant at all stages. Getting the champagne collected and into the auction was really easy. They kept me informed at all times and the price achieved was fantastic. Best service I’ve received in years!
16 december 2024
Omdöme utan inbjudan
Svar från Wine Auctioneer
Hi Jeremy, thank you so much for your wonderful feedback. We're delighted to hear you had such a positive experience with Wine Auctioneer. Best wishes, Eilidh at Wine Auctioneer.
Really happy with my purchase
Really happy with my purchase. Wine delivered promptly and well packaged.
Will definitely use again.
21 oktober 2024
Omdöme utan inbjudan
Svar från Wine Auctioneer
Thanks, Andrew! Great to hear you’re pleased with your purchase and that everything arrived smoothly. We look forward to welcoming you again.
Megan - Wine Auctioneer
Effective sale of wine
Sold first part of my wine collection with Wine Auctioneer. First class service all the way from early professional advice, to easy receiving in their London warehouse, an efficient and effective auction, topped with a rapid payment within the same week of the auction closing. I am using again and I highly recommend. I am a harsh judge.
17 maj 2024
Omdöme utan inbjudan
Svar från Wine Auctioneer
Thanks, Andrew. We’re delighted to hear you were happy with the full process, from consignment through to payment. It means a lot that you would recommend us and choose to use our service again, and we’re especially pleased to have earned the approval of a self-confessed harsh judge.
Megan - Wine Auctioneer
Really good range
Really good range, excellent shipping and quick customer service.
27 september 2023
Omdöme utan inbjudan
Svar från Wine Auctioneer
Thanks, Alex. We’re so pleased you’ve been happy with the range and the service. We appreciate your custom and look forward to welcoming you again.
Megan - Wine Auctioneer
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.