The team from Wildanet have installed fibre to the property for us here in rural Cornwall. We had an inadequate connection before the upgrade, but now we are enjoying superfast broadband. The ins... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
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The engineers Aaron and Josh were very friendly and efficient despite the harsh weather. They came in a timely manner and I was involved for every step of the process, they had the customers wants in... Se mer
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Kai, Aaron, and Finn did an excellent job installing our fiber optic broadband. They were polite, personable, efficient, and knowledgeable. A credit to their company. Also, it’s the best damn broadba... Se mer
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From giving Wildanet instructions to take over my broadband at the end of January this year I finally got connected at the end of June. I lost count of how many phone calls I had to make to get up... Se mer
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Företagsinformation
Om Wildanet
Skrivet av företaget
Wildanet is an independent Cornish-based internet service provider, bringing high-speed broadband and digital connectivity to homes, businesses and communities throughout Cornwall and the South West.
At Wildanet, we believe that every person, business and community has the right to be part of the worldwide digital community and to benefit from the opportunities it brings.
Unlike other parts of the UK, Cornwall and the South West still have countless communities suffering with poor quality internet connection, making life harder for many families and businesses in these areas and putting them at a distinct disadvantage to the rest of the UK. Wildanet is working to change this by digitally connecting many areas of the region to high speed, reliable broadband.
Talk to our friendly, local team today by calling 0800 0699906 or email us
Kontaktuppgifter
Westbourne House, West Street, PL14 6BT, Liskeard, Storbritannien
- 0800 0699906
- hello@wildanet.com
- wildanet.com
4,4
Utmärkt
1 tn omdömen
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Har besvarat 94 % av sina negativa omdömen
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Kai and Finn were brilliant
The guys Kai and Finn were brilliant, they did a fantastic job installing Wildanet broadband in my property, I was really impressed with their positive can-do attitude, they respected my property and went above and beyond to get everything perfect. They are efficient and professional, and explained everything I needed to know, even helping me set up my connection. These two guys really care about doing a good job, putting the customer first, highly recommended!
30 juni 2026
Omdöme utan inbjudan
Svar från Wildanet
Thank you so much for this brilliant review! We'll make sure Kai and Finn see this they'll be made up to know their hard work and care really landed with you. That can-do attitude is exactly what we love to hear about, and it's great they took the time to get you fully set up too. Welcome to Wildanet, enjoy the broadband!
Beacon 3.2 instillation…
I was struggling to install two Beacon 3.1 mesh boosters. Wildanet were very helpfull with tech support. Quick to answer phone and patient working with me to sort the issues out. Very good support. Many thanks
29 juni 2026
Omdöme utan inbjudan
Svar från Wildanet
Thanks so much for taking the time to share this, really glad our customer service team could get those Beacon 3.1 boosters sorted for you! Patience and quick answers are exactly what we aim for, so it's great to know that came through.
Excellent service
I received a notice from Wildanet that fibre was now available in my area and in just one week, I now have 1Gb fibre installed. Very efficient service and installation. Delighted.
29 juni 2026
Omdöme utan inbjudan
Svar från Wildanet
Hi David, what a turn around! We are so pleased to have you onboard and do feel free to use our Refer a Friend scheme where you can earn up to £75 for every successful referral https://rewards.wildanet.com/
Very good service
Very good service. The engineers who came to fit our new Wildanet broadband were efficient, friendly and informative. Thankyou to Joel, Jamie and Ben for your help.
19 juni 2026
Omdöme utan inbjudan
Svar från Wildanet
Thank you for the review, and for naming the team, they are very proud to have done such an amazing job!
Finally have wildanet in my area &…
Finally have wildanet in my area & signed up straight away. Couldn’t fault the guys, out within a few days doing stuff outside & today Chloe came and connected me inside. She was absolutely fantastic, very thorough & got us good to go in no time. Thank you wildanet & thank you Chloe.
29 juni 2026
Omdöme utan inbjudan
Svar från Wildanet
Thank you so much for this wonderful review, it really means a lot to the whole team to read feedback like this!
We're so pleased we could get you connected quickly, and we'll make sure Chloe and the installation crew know how much you appreciated their work. Chloe will be absolutely chuffed to hear she's been called out by name, she's a credit to the team.
Welcome to the Wildanet family and we are thrilled to have you with us!
Moved our broadband from EE to Wildanet…
Moved our broadband from EE to Wildanet to keep the cables underground, The team at Wildanet were very polite and efficient to get this sorted!, any of the work that was carried out was clean and tidy. Very good communication from the team, Aaron was the engineer that did the final connection, he was very polite and professional and did a neat and tidy job(really superb chap, real credit to Wildanet) very happy with how smooth everything has gone! many thanks Rich.
27 juni 2026
Omdöme utan inbjudan
Svar från Wildanet
Thanks Richard, we are very happy to have you on board with us and grateful for the amazing review.
Svar från Wildanet
Hi Virginia, sorry to hear about the connection, we will have someone in our customer service team reach out to you today.
Jack was fantastic
Jack was fantastic! He was very accommodating to our demands and did everything with a smile. Went above and beyond. Knowledgeable and friendly
26 juni 2026
Omdöme utan inbjudan
Svar från Wildanet
Thank you so much Emily! We will definitely let Jack know of your amazing review.
A job well done!
Our new fibre connection was installed this morning. Chloe was the engineer, and she was prompt, polite, efficient and friendly. My mom and I agree that she did a great job, cleaning up after herself, and making sure everything was neatly installed. A job well done!
25 juni 2026
Omdöme utan inbjudan
Svar från Wildanet
Thank you Stuart, sounds like Chloe smashed it out the park on your install! We are so proud to have such a great team working for us, and super happy to have you onboard! Welcome to Wildanet
Been with wildanet for a couple of…
Been with wildanet for a couple of years now and only went off line twice due to storms, today Matt.t came out and upgraded our Internet, very happy with the new speed.
Thanks wildanet and thanks matt great guy
25 juni 2026
Omdöme utan inbjudan
Svar från Wildanet
Thank you Michael, we are so happy to see a loyal customer and that Matt did a great job on your upgrade. We will let him know his hard work is appreciated.
Svar från Wildanet
Thanks Peter, feel free to also use our Refer a Friend scheme where you can earn up to £75 for every successful referral https://rewards.wildanet.com/
Excellent service
We had exceptional service today from Aaron, Andy, Jamie and Dan connecting our Wildanet internet. They did a superb job, very professional and helpful and worked so hard in the ridiculously hot weather. Thank you and well done.
24 juni 2026
Omdöme utan inbjudan
Svar från Wildanet
Thank you for the review! Glad the team were able to be so helpful, it can be a real hard job in the hot weather so your appreciation goes a long way! Welcome aboard.
Amazing
Amazing, friendly service that had everything sorted as quickly and easily as possible!! Jamie, Aaron and Andy where all fantastic guys, professional and very polite!!
24 juni 2026
Omdöme utan inbjudan
Svar från Wildanet
Thank you so much for taking the time to leave us such a wonderful review! We're really pleased to hear that Jamie, Aaron and Andy made your experience such a positive one, we'll make sure they see this, as it'll mean a lot to them. Friendly, professional service is exactly what we strive for, and it's great to know we delivered that for you. Welcome to the Wildanet family
Chloe was extremely efficient and kind
Chloe was extremely efficient and kind. She explained everything, was very neat and quick. A great service
24 juni 2026
Omdöme utan inbjudan
Svar från Wildanet
Thank you Kevin, we are very happy to see Chloe is still doing an amazing job! We are very pleased to have you onboard.
Good service
The initial interaction with Wildanet was good then I heard nothing until the team turned up on my doorstep to install the box outside, no prior warning nothing. I then had the lovely Chloe come and finish the installation a few days later. Chloe was so friendly and happy to answer any questions I had and helped try and connect the WiFi to my tv. The only real negative is that the booster box I ordered did not come when the router was installed so I’ve only got broadband in half my house at the moment
23 juni 2026
Omdöme utan inbjudan
Svar från Wildanet
Thank you for taking the time to share your experience, we really appreciate honest feedback like this. We're so glad Chloe made a great impression and that she was able to help you get set up and answer your questions; we'll make sure she hears your kind words!
We're sorry to hear that you weren't given advance notice before the installation team arrived, we do have emails that should have gone out to make you aware but may have been delivered to your spam folder. We also apologise that your booster hasn't arrived yet; we completely understand how frustrating it is to only have partial coverage in your home in the meantime. Our engineers do not carry boosters on their vans and these are dispatched once your service goes live. We are aware this can be confusing so its something we are actively looking into.
Thanks again for bearing with us we hope to get everything fully resolved for you very soon!
Chloe is really helpful!
Our engineer Chloe is really helpful. Couldn’t recommend her enough. 😊
22 juni 2026
Omdöme utan inbjudan
Svar från Wildanet
Thank you so much Beckie! We will let Chloe know of your fab feedback.
Andy the installation engineer was very…
Andy the installation engineer was very polite and helpful. He took the time to explain how things worked and cleaned up after himself. Very good service.
22 juni 2026
Omdöme utan inbjudan
Svar från Wildanet
Thanks so much for the great review! We will definitely let Andy know of your feedback.
Amazing service
Amazing service, quick installation and extremely fast internet. The team were all professional. The installation team were extremely good and respected my property and did a excellent job on installing the cables and boxes.
10 juni 2026
Omdöme utan inbjudan
Svar från Wildanet
Thank you so much Jack! We are very happy to have you onboard.
Your Wildanet team arrived today and…
Your Wildanet team arrived today and they were very efficient. The connection was quick and little fuss. However, the road to this day was bumpy, the survey team were less smooth and expecting that I'd be at home without prior notice. I had to obtain permission to access the utility pole in a neighbors garden, which was fine, but felt this should have been handled by Wildernet. The service is noticably better no prixelling or buffer or error messages. Overall very pleased.
19 juni 2026
Omdöme utan inbjudan
Svar från Wildanet
Thank you so much for taking the time to leave us a review, and we're really pleased to hear the installation itself went smoothly and you're already noticing the difference in your service, no more buffering or pixelling is exactly what we aim for!
We appreciate your honest feedback about the survey experience and will make sure this is passed back to the relevant team. You're absolutely right that wayleave permissions are something we handle, and while we do sometimes ask customers to assist where it may speed things along, we understand this isn't always ideal and your feedback will help us review how we communicate this expectation upfront.
We hope you continue to enjoy your Wildanet service!
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