Very disappointing customer service. We purchased a FruityForest Fun XXL playset for approximately DKK 5,000. Several of the wooden boards delivered do not match the parts required in the assem... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Gode muligheder for at vælge det rigtige hus der passede os, samt mulighed for tilpasning så det passede helt ind i vores have pakken kom fint pakkede ind med en god vejledning, med nogle få ven... Se mer
Vi købte for halvanden måned siden et legestativ til haven. Vi lavede nogle ekstra tilvalg. Leveringen kom egentlig relativt hurtigt - men da vi kiggede det leverede igennem var der adskillige dele de... Se mer
We were looking for a climbing frame for LB birthday! Wickeys had a great range to choose from struggled to pick one but got there eventually (after having 5 in our basket 🙈😂) which was all on sale... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Kæmpe udvalg af legetårne med rutschebane og gynge. Topkvalitet, gode priser og 10 års garanti. Det sjove begynder i Wickey-Shop!
Kontaktuppgifter
Franz-Savels-Straße 69, 52538, Gangelt, Tyskland
- +44 (0)330 8080 240
- info@wickey.dk
- wickey.dk
2,8
Medel
450 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Min datter har lige fået bjælken…
Min datter har lige fået bjælken gyngerne er monteret på, ned over sig...
Den er simpelthen flækket der hvor den er skruet fast!!! 🤬
ALDRIG MERE LEGETÅRN DER FRA!!!
12 juli 2022
Omdöme utan inbjudan
Svar från Wickey GmbH & Co. KG
Dear customer, we deeply regret the situation that has arisen. Safety is a top priority for us and we would therefore like to find out exactly what happened. We have tried to contact you by e-mail and look forward to hearing from you. Your Wickey-Team
Fast and easy purchase
The purchase was very easy and I found all the accessories I wanted in just a few taps. Time will tell if the play frame is as good as the website!
11 juli 2022
Omdöme utan inbjudan
Svar från Wickey GmbH & Co. KG
Dear customer, thank you for rating your buying experience with us. We are pleased that you easily found what you were looking for. We guarantee many years of fun. Your Wickey Team
I found the website very clear and easy…
I found the website very clear and easy to use. I loves the range of products and recommended extras such as anchors, child seat and rubber matting. The images and measurements were super detailed which enabled me to measure out and check everything for our garden shape and size. I used the AR option to view the climbing frame in our garden and check where it would fit best and to be able to organise the flooring for the delivery. This was also one of the quickest turn around delivery wise compared to other ones I've seen. Very impressed by the quality and size of the product.
10 juli 2022
Omdöme utan inbjudan
Svar från Wickey GmbH & Co. KG
Dear customer, thank you for your positive words about your buying experience with us. We are pleased that our wide range of products and the tools offered have enabled you to make the right choice of climbing frame for your garden. We wish your family lots of fun and adventures. Your Wickey Team
Easy to use website
Easy to use website with helpful instructions. I used the web chat function on a previous visit to clarify something and the agents were really responsive and helpful.
A choice of payment options was nice too.
10 juli 2022
Omdöme utan inbjudan
Svar från Wickey GmbH & Co. KG
Dear customer, thank you for writing a review for us. We are very pleased that you have found our all-round service to your satisfaction. We wish your family a wonderful summer. Your Wickey Team
Lots of variety
9 juli 2022
Omdöme utan inbjudan
Smooth ordering process
I have just purchased a climbing frame and the ordering process was very straight forward.
There is lots of information on the products and videos on how to build the climbing frame so I'm sure we'll be able to manage without too much trouble.
The AR feature is also a nice addition.
5 juli 2022
Omdöme utan inbjudan
Svar från Wickey GmbH & Co. KG
Dear customer, thank you very much for rating your ordering process with us. We wish you and your family a lot of fun with the climbing frame. Should you need any assistance with the assembly, please do not hesitate to contact our customer service. Your Wickey team
Second purchase
Already have a loft bed with Wickey. Now my second is old enough now buying a second. Great quality and euro single size means they have plenty room to grow in the beds
2 juli 2022
Omdöme utan inbjudan
Svar från Wickey GmbH & Co. KG
Dear customer, thank you for your review and your second purchase from us. We appreciate your trust in our products and our company. We wish both your kids many sweet dreams now that they both have their own adventurous beds. Your Wickey Team
Godt produkt til god pris!
Hurtig levering - Godt materiale og samle vejledning!
27 juni 2022
Omdöme utan inbjudan
Goog video and written instructions
Everything was delivered safely.
The assembly instructions are easy to follow.
And the instruction videos on the web-pages are worth seeing a couple og times.
The kids enjoy the play :-)
27 juni 2022
Omdöme utan inbjudan
Svar från Wickey GmbH & Co. KG
Dear customer, thank you for your feedback on our service provided for the assembly of your product. We try to make the assembly as easy as possible for our customers to provide instructions, an assembly video and a build-app. We are happy that this was also for you very helpful. We wish your kids lots of fun with the product. Your Wickey Team
Wicley order for wooden play area
Have been looking at different climbing ng frames for a while fro different stores/companies, and in my opinion WICKEY has the most choice by far for the price. Love the fact that you can customise your order to colour choices and extras etc makes life easier to get exactly what you need. Cant wait for the order to arrive the kids are going to love it 😁, thank you
27 juni 2022
Omdöme utan inbjudan
Svar från Wickey GmbH & Co. KG
Dear customer, thank you for your feedback on our product range. We are pleased that our products have caught your attention. Should you need any help with the assembly, please do not hesitate to contact our customer service. Enjoy the assembly and above all the fun that your new play area will bring. Your Wickey Team
Træet passer perfekt
Træet passer perfekt, gode instruktioner, men canvas giver hovedpine. Brug din kreativitet betyder at I kunne ikke finde ud :). Alt i alt, det blev flot og børnene er meget glad for den.
27 juni 2022
Omdöme utan inbjudan
Svar från Wickey GmbH & Co. KG
Dear customer, thank you for your feedback. We are sorry that you had trouble creating your own artistic work from the tarpaulin that was provided. Fortunately, it all worked out fine and are the kids now able to enjoy their own unique play paradise. Your Wickey Team
Hassle free browsing and selecting
The website is easy to navigate and made selecting the correct climbing frame for our garden really simple.
26 juni 2022
Omdöme utan inbjudan
Svar från Wickey GmbH & Co. KG
Dear customer, thank you for your positive words on our web shop. We are pleased that you were able to find your way around easily. We wish your family lots of fun, now that you have found the perfect climbing frame to turn your garden into a nice private playground. Your Wickey Team
Rigtig fint legetårn
Rigtig fint legetårn, nemt at samle hvis man er to.
26 juni 2022
Omdöme utan inbjudan
Anbefales herfra
Levering var hurtigere end forventet baseret på hvad der stod på hjemmesiden. Alle delene var med. Vejledningen er nem at gå til og det var rimeligt nemt at samle. Alle elsker at lege på det!
24 juni 2022
Omdöme utan inbjudan
Svar från Wickey GmbH & Co. KG
Dear customer, thank you for your feedback. It is always a pleasure when an order can be delivered earlier than planned. All the sooner the fun can begin! We wish your family lots of fun. Your Wickey-Team
Wickey indbyder til leg
Wickey’s legestativer er de mest inspirerende på markedet.
De indbyder så meget til leg, og det betyder meget for mig.
Der er et stort udvalg af forskellige farver og temaer.
God kvalitet og digital samlevejledning.
24 juni 2022
Omdöme utan inbjudan
Svar från Wickey GmbH & Co. KG
Dear customer, welcome to the Wickey family! We are grateful for your positive feedback on our product range. We wish your family plenty of playtime fun. Your Wickey Team
Instruction manual was a little hard to…
Instruction manual was a little hard to understand at times. Otherwise everything is good. Kids are loving it.
24 juni 2022
Omdöme utan inbjudan
Svar från Wickey GmbH & Co. KG
Dear customer, thank you for your feedback. We are pleased that you are generally satisfied with your buying experience with us. We will gladly pass on your comment about our building instructions internally. We wish your children many wonderful adventures. Your Wickey-Team
Alt som forventet
Alt som forventet - leveringstid og -sted, produktet 👌🏼
24 juni 2022
Omdöme utan inbjudan
The moust popular produkt in our…
The moust popular produkt in our verkations haus
23 juni 2022
Omdöme utan inbjudan
Svar från Wickey GmbH & Co. KG
Dear customer, thank you for your positive rating. It makes us very happy to know that one of our Wickey play towers is such an eyecatcher in your vacation house. We wish everyone lots of fun and laughter. Your Wickey Team
Fantastic - easy to put together - very good manual
All kinds are happy
23 juni 2022
Omdöme utan inbjudan
Rimelig hurtig levering
Rimelig hurtig levering, okay pris og nogenlunde let at samle. Indtil videre tilfredse
23 juni 2022
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.