WickedquotesOmdömen 

173
TrustScore 3 av 5

3,2

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Absolutely disgusting, this company should be avoided at all cost. Do not buy any product with this company. I wanted to cancel a policy I took out 12 hours earlier and paid in full for the year and g... Se mer

Betygsatt 1 av 5 stjärnor

Absolutely terrible experience with Wicked Quote. They charged me a £41 cancellation fee for something that was not my fault. During the quote process, I did not select the "Overnight Storage –... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

Representative Ali Eren was very helpful. Your company does need quite a bit of input from me in terms of forms (* Copy of DVLA Licence Summary for Mr Paul Zotos * Copy of Evidence of MOTORCYCLE... Se mer

Betygsatt 5 av 5 stjärnor

So I’ve been with Wicked for 3 years now, they do exactly what they say very well, email you when you need reminding , are on the end of the phone when you need to speak to someone, yes that’s right N... Se mer

Företaget har svarat

Företagsinformation

  1. Evenemang och underhållning

Skrivet av företaget

We are one of the UK’s largest independent motorbike insurance providers. For over 15 years, our knowledge and expertise has continued to grow!


Kontaktuppgifter

3,2

Medel

TrustScore 3 av 5

173 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,2

Alla omdömen

(173)

32 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Best quote.

31 augusti 2023
Omdöme utan inbjudan
Logotyp för Wickedquotes

Svar från Wickedquotes

Pleased to hear that. We work hard on trying to be the most competitively priced motorbike insurer.

Wicked Quotes Customer Services

Betygsatt 5 av 5 stjärnor

I recently renewed my motorbike insurance..

I recently renewed my motorcycle insurance online with Wickedquotes and found it very easy to do. My insurance is significantly cheaper with them compared to what I paid with another insurance company last year.

24 augusti 2023
Omdöme utan inbjudan
Logotyp för Wickedquotes

Svar från Wickedquotes

Thank you for the positive feedback.

Wicked Quotes Customer Services

Betygsatt 1 av 5 stjärnor

1 hour hold time and 30 minutes in pos. 1!!!

I have been on hold for over 1 hour and position 1 in queue for 30 of those minutes. I don't know what on earth is going on but you need to sort your phone staff out. It is only a 5 minute query that I want to ask too!!

5 augusti 2023
Omdöme utan inbjudan
Logotyp för Wickedquotes

Svar från Wickedquotes

Sorry you haven’t been able to contact us by phone, we are presently experiencing high call volumes. If you would like to drop us an email on quotes@ramasis.co.uk we will be happy to arrange a call back.

Wicked Quotes

Betygsatt 5 av 5 stjärnor

Very helpful

Had a little trouble with sending all required documents to wicked quotes but they were very understanding and helped me with my non ability of modern technology.
I found that this was extremely helpful and glad I chose them to insure me.

28 juli 2023
Omdöme utan inbjudan
Logotyp för Wickedquotes

Svar från Wickedquotes

Thank you for the positive feedback.

Wicked Quotes

Betygsatt 1 av 5 stjärnor

Avoid this company

Avoid this company. They are no good to deal with whatever. Will 'steal' your money .

29 juli 2023
Omdöme utan inbjudan
Logotyp för Wickedquotes

Svar från Wickedquotes

Hi Mark,

Sorry to see your negative review. Obviously, we would prefer to know that all customers are happy with our service, but on some occasions, if the required documentation is not supplied, we do have to cancel policies and they do lead to cancellation charges. We can look further into your case if we have more details. Please could you contact our Customer Service Team via email (which will be in your documentation) if you wish us to look further into this.

Wicked Quotes

Betygsatt 5 av 5 stjärnor

Best insurance many thanks

thank you for the fast service and for the seriousness towards your customers it is the first year that I am insured with you and I hope it will be one of a long series. I recommend your Wicked Quotes motorcycle insurance to future customers. Good day
Conrad Palma

13 juli 2023
Omdöme utan inbjudan
Logotyp för Wickedquotes

Svar från Wickedquotes

Thank you Conrad for your positive feedback.

Wicked Quotes

Betygsatt 1 av 5 stjärnor

24th June

24th June
I tried 3 times to contact the office for advice, each time I was on hold for over a hour and finally get through the phone goes dead. Also the phone operators was very unhelpful with my enquiries, I ended up cancelling my policy and moving to another company. I would highly recommend not using this company it’s more of a scam to take your money and run. DO NOT USE THIS COMPANY

24 juni 2023
Omdöme utan inbjudan
Logotyp för Wickedquotes

Svar från Wickedquotes

Sorry to see your negative review.

Please could you contact our Customer Service Team via email (which will be in your documentation) if you wish us to look further into this.

Wicked Quotes

Betygsatt 3 av 5 stjärnor

Long phone wait time

I'm insured with them and am on the phone right now trying to get through to ask a question about my cover. It's been 47 minutes so far and I've come down from position 10 in the queue to position 2. That's a really bad call answer stat. I hope the actual service when I get through is worth it!

26 juni 2023
Omdöme utan inbjudan
Logotyp för Wickedquotes

Svar från Wickedquotes

Apologies Mo, the phones have been very busy, but we have been working on improving this significantly over the last few weeks.

Wicked Quotes

Betygsatt 4 av 5 stjärnor

Frustrating to happy

Insured by them, rang to get a quote on a new bike, 5 calls all over 30mins wait and never answered! Very frustrating!
So I thought try email, found my original documents and emailed my queries.
Next morning a lovely lady called Elise rang me to discuss my requirements.
After 15 minutes, new bike insured, all questions answered.
Given 4 stars as the phone calling was not good!
5 stars for Elise.

15 juni 2023
Omdöme utan inbjudan
Logotyp för Wickedquotes

Svar från Wickedquotes

Great to hear Darren. We are also working hard on improving the phone waiting times.

Wicked Quotes

Betygsatt 5 av 5 stjärnor

Wicked

You do need to give lots of info but they are easy and polite people to deal with. Great price and very helpful with all my questions. 5 star in my book

6 juni 2023
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

I liked that they where the cheapest…

I liked that they where the cheapest and that I could stay with the same insurance company for another year.
I dislike the fact that you have to send the your drivers license every time and all the other documents even though you are with the same company for another year.
What is this nonsense with the license thing anyway. Very annoying,makes me want to stop riding motorcycles.

14 maj 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Appalling company just out to scam…

Appalling company just out to scam people my husband purchased motorbike insurance (1st bike) filled in form no no claims as he hadn’t had bike insurance before asked about car insurance he said he has 9plus years ncb sent them code to look at dvla record they sent him a letter to say they were still waiting receive it rang after 55 mins in queue to be told they hadn’t had it and they would be cancelling his policy as he hadn’t filled in form correctly - will be taking legal action as they kept over half of the policy premium

14 maj 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Called to discuss renewal - premium number!!!

My renewal quote came through and I needed to amend and check. So I called their contact number - ITS A PREMIUM LINE NUMBER!!! Waited 45 mins and then they cut me off. Repeated the next day and the same - Waited 45mins plus to be again cut off. Eventually got through on the third day and got my renewal cancelled.

Now have been hit with £30+ phone bill to the premium line contact number - what a rip off - avoid at all costs, support line is rubbish and takes over an hour to get through - and they charge you £15 for the privilege of waiting

Rip off

4 maj 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

AVOID AT ALL COSTS

DO NOT USE THIS COMPANY. I took out cover on my ZZR1200 but was unable to get my proof of no claims from my previous insurer (MCE) because they’ve gone bust. As a result they decided not to cover me. They just informed me I owe them £47.00 cancellation fee. I’ve already paid them £50.00 for two week’s insurance already. They are rip off merchants. I wish I’d read the reviews on Trustpilot before approaching this company.

8 maj 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

ADVOID LIKE THE PLAGUE !!

I was directed to the "Wicked Quotes " website after using the Motor Cycle News insurance comparison website as "Wicked Quotes" offered me the most competitive insurance deal -BUT T.B.H Im now finding out that it was cheap for a reason !!, because its a terrible, terrible company to deal with and their service is just shocking !! !! as a new customer they want to know everything about you (just stopping short of asking what you had eaten for breakfast !! )and they want to see EVERY CONCIVIBLE bit of documentation you have !
and after all this documentation was forwarded to them by 5 (!!!) e-mails ,it was never enough ,and at one point ,it was even suggested to forward my personal national insurance number to wicked quotes !! they continually asked for more and more information whilst threatening to cancel my policy if all this extra documentation was not provided !! and after trying to contact them on numerous occasions and at different times by phone ,to discuss things -you ALWAYS seemed to be either number 4/5or 6 in the que to speak to a advisor which usually resulted in a wait of OVER 45 minutes (at one point I was just "cut -off " whilst waiting !! ) !!! I did start to think that they were scammers !! so-all-in-all there is NO WAY I would recommend or ( knowing just what I know now !! ) deal this company !! the transition to "Wicked Quotes " from my previous insurance company was far ,far from pleasant, smooth and easy ! I shudder to think just what they would be like to deal with If I was unfortunate enough to make a claim !! so-good people ADVOID this company at all costs !! I had to give them just 1 star as I was unable to give them a
"zero" star!!

21 april 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Received a great quote for fully comp

Received a great quote for fully comp. motorcycle insurance from them after my previous insurer decided to increase my premium by £100 for some inexplicable reason, even though I've been with them for a number of years without claiming. On the initial policy I had made a genuine mistake with my NCB by 1 year. I rang them up the following day to explain and they rectified this and waived any admin charges. The only slight issue I had was with providing proof of my NCB. I originally sent what I thought was one of the documents they require (renewal quote from my previous insurer) which stated my NCB. However, I received an email back informing me this was not adequate. This could be a misunderstanding on my part as I've never switched companies before. However, I asked my old insurers to send me a NCB certificate, which I forwarded on and received a reply within a couple of hours stating that this was satisfactory and my policy will continue.

I have read some of the comments from others on here, who appear to have had poor service from their staff via the telephone. My personal experience couldn't be more different. The staff I have spoken to have been very polite and helpful.

21 april 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Avoid at any cost

Avoid at any cost. Went to save a few pounds over other reputable insurers.
Insured my motorbike and the next day called them to see why my bike is showing as not insured on MID. They run through my details and they said there is an error which they were unable to correct and they had to cancel my policy.
They charged me 50£ for 20 hours policy. Its a scam. AVOID

29 mars 2023
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

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