I have talked to Sana today.She is very helpful,friendly and supportive.White calling services are very reliable.I do highly recommend any one can join white calling services without worrying.Thank yo... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I been using white calling app for years and sending card to africa like sudan ,recently it's not working that way and I was in Spain for a week holiday trying to buy credit or send credit or make a... Se mer
Företaget har svarat
I was assisted by an agent named sana, professional and very kind, sana has went out her way to help me through the steps of how to de-register my old number from whitecalling app that is in n... Se mer
Företaget har svarat
I was assisted by an agent named Sanna.R very kind cordially supportive & very professional lady. The way she deal with my case was really amazing. She sorted out my credit issues without hesitating... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Low rates, great call quality and reliability mean that White Calling has been trusted by international callers for over 15 years
Kontaktuppgifter
4,4
Utmärkt
124 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I was really struggling but Natalia 's…
I was really struggling but Natalia 's great service & helpful response really made it work for me.
Thanks Natalia
10 augusti 2023
Omdöme utan inbjudan
Svar från Whitecalling
Thanks so much for taking the time to leave us a review, it's great to hear you have experienced how we do customer service, and that Natalia was able to get you back up and running. If you ever need us, just get in touch 🧡. Thanks, White Calling
Sanna R such a lovely service from her
Sanna R such a lovely service from her, I was going to delete the app but she reassure me not to as she will personally call me back once the block has been taken off and she truly did and her service was excellent.
Thank Sanna
1 augusti 2023
Omdöme utan inbjudan
Svar från Whitecalling
Thanks so much for taking the time to leave us a review, it's great to hear you have experienced how we do customer service, and that Sanna was able to get you back up and running. If you ever need us, just get in touch 🧡. Thanks, White Calling
Sanna AR met my need and satisfaction.
25 juli 2023
Omdöme utan inbjudan
Svar från Whitecalling
Hi, thanks for your lovely review, and so glad you got to experience Sanna, who goes above and beyond with all our customers 🧡 . We pride ourselves in our Customer Service, if you ever need support you know we are on hand to help, thanks, White Calling.
Sanna was very helpful and professional…
Sanna was very helpful and professional in helping me restore my account after not using it for a long time. She was very friendly and transparent. Excellent customer service 👏 👌 👍 😀.
21 juli 2023
Omdöme utan inbjudan
Svar från Whitecalling
Hi, thanks for your lovely review, and so glad you got to experience Sanna, who goes above and beyond with all our customers 🧡 . We pride ourselves in our Customer Service, if you ever need support you know we are on hand to help, thanks, White Calling.
Excellent Service by Sanna R
I wanted to take a moment to express my sincere appreciation for the outstanding assistance provided by Sanna R in resolving a PIN issue with my White Calling account.
Sanna's professionalism and knowledge were evident from the start. She patiently listened to my concerns and swiftly understood the details of the problem. Her empathetic approach and genuine commitment to finding a solution were truly commendable.
Thank you once again for the excellent service, and I look forward to continued positive experiences with your company.
18 juli 2023
Omdöme utan inbjudan
Svar från Whitecalling
Hi, thanks for your lovely review, and so glad you got to experience Sanna, who goes above and beyond with all our customers. We pride ourselves in our Customer Service, if you ever need support you know we are on hand to help, thanks, White Calling.
I got full assistance with incredible…
I got full assistance with incredible service.
14 juli 2023
Omdöme utan inbjudan
Svar från Whitecalling
Thanks for your review and 5* rating. So glad our team was able to help you. Don't hesitate to reach out if you need any support in the future, thanks White Calling.
Credit issues …
Had a small issue that was quickly resolved by Natalia, very quick to respond to my email, excellent service couldn't fault it at all!!! Thank you.
11 juli 2023
Omdöme utan inbjudan
Svar från Whitecalling
Thanks so much for taking the time to leave us a review, it's great to hear you have experienced how we do customer service, and that Natalia was able to get you up and running. If you ever need us, just get in touch 😎 . Thanks, White Calling
Svar från Whitecalling
Thanks so much for taking the time to leave us a review, it's great to hear you have experienced how we do customer service. If you ever need us, just get in touch. Thanks, White Calling
Outstanding Service
I have been using this app for about a year to contact my family abroad. I really rate this app in comparison to other services out there. I've never had any difficulties using the app and top up is really easy.
When moving my account from my old number to my new number, Natalia took the time to call me in her own time (at the weekend) to talk me through the process in a friendly and professional manner.
Excellent customer service and all round excellent app. Would definitely recommend.
No complaints at all.
8 juli 2023
Omdöme utan inbjudan
Svar från Whitecalling
Hi, so good to hear we have been keeping you in touch with your family, it's a responsibility us at white calling take seriously. That and just great customer service, which I'm glad to hear you experienced from Natalia. If you ever need any support, you know where we are 😍
The team is really helpful I had a word…
The team is really helpful I had a word with an agent named Rizwan he was really helpful and guided in an appropriate manner. He also helped to clear my doubt and make my app working smoothly.
Thanks team again
4 juli 2023
Omdöme utan inbjudan
Svar från Whitecalling
Thanks so much for taking the time to leave us a review, it's great to hear you have experienced how we do customer service, and that Rizwan was able to get you up and running. If you ever need us, just get in touch 😎 . Thanks, White Calling
The steps were easy to follow and my…
The steps were easy to follow and my problem was solved. The service was beyond my expectations. Brandon was very helpful, I can talk with mum again smoothly. Cheers!!
29 juni 2023
Omdöme utan inbjudan
Svar från Whitecalling
Hi, thanks so much for your review, and we'll be sure to pass your comments onto Brandon. Keeping in touch with family is so important, and at White Calling, we take our responsibility to keep people connected seriously. Thanks, White Calling.
The directive and enlightenment I…
The directive and enlightenment I received from Mr Riaz was beyond my expectation.
Regards
25 juni 2023
Omdöme utan inbjudan
Svar från Whitecalling
Hi, thanks for your incredible review, and so glad you got to experience Riaz, who goes above and beyond with all our customers. We pride ourselves in our Customer Service, if you ever need support you know we are on hand to help, thanks White Calling.
There is never a time that app connects…
There is never a time that app connects call without saying “we are unable to connect your call at this time…” The best I get is type in the digits over and over and sometimes am lucky. If there is alternative, I’ll not recommend this to anybody. The best is how smart it is to take money when topping up! Not a good system
12 maj 2023
Omdöme utan inbjudan
Svar från Whitecalling
Hi, apologies for your experience. Please call our Customer Service team on 0330 001 0488, and we can check out your settings to see what's going on, and I'm sure we can get you up and running. Thanks, White Calling.
terrible terms and conditions
terrible terms and conditions. Not going to use anymore.
Edit:
180 days validity of top up and erase the balance without warning. I would call that simply scamming.
24 april 2023
Omdöme utan inbjudan
Svar från Whitecalling
Hi, you can check our T&Cs prior to use, if you feel they are not for you, that's OK. We believe ours are pretty clear, and far from terrible 🧡.
Our team is on hand if you have any questions about a specific section, we would be happy to discuss them with you, and I'm sure we can turn your frown upside down.
Our 180-day policy in standard practice and one you agree to when registering with our service. You call it a scam, we call it you not reading them 😎, but it's OK, mistakes happen. As it's a self use service, you manage your own expiry date, and if you're unsure of that date, you can contact our Customer Service team, pretty simple.
Go on, give our team a call today and let's see what we can do, we are always on hand to help.
I was using it for long time once my…
I was using it for long time once my credit disappeared suddenly from then I stoped using it
12 augusti 2022
Omdöme utan inbjudan
Svar från Whitecalling
Hi, thanks for your review. Once you top up, your credit has an expiry date, which you need to note down. Please contact our team on 0330 001 0488 and we can have a look at your account, thanks White Calling.
I purchased a white calling card…
I purchased a white calling card yesterday. I tried to use it the first time and it said the number is not recognised. I then went to retry the card the next day and it said the card had expired. I hadn't even used it. I bought it because I used it many years ago. But I believe it is a scam company and no longer operating as it used to. Do not buy!!
11 mars 2023
Omdöme utan inbjudan
Svar från Whitecalling
Hi, sorry to hear about your experience. We do have a dedicated customer service team on hand that can be contacted if you are having difficulties using our product, scam products don't offer that 😎. Please call 0330 001 0488 and let's get you up and running.
One of the worst customer service I have ever known.
One of the worst customer service I have ever known. Useless customer service not being able to provide full information when you ask for it and when you got charged because they haven't done the job of an advisor and due to their incompetence clearly established here, they deny all responsibility saying it's a self-tutorial app and will put the responsibility on the customer when we actually reached out to ask the information and they were unable to properly provide it. That is the worse disgusting customer service, so just stay away.
19 oktober 2022
Omdöme utan inbjudan
Svar från Whitecalling
Hi, this doesn't sound like you have spoken to one of our team, who deliver consistent high class customer service! Please do call our team on 0330 001 0488 and let's leave you with a positive experience 🧡
They are Cheaters
They are Cheaters, App has taken my money and it is showing Zero amount now, and they say every 6 months if not topped we take all money. Cheaters do Not use
27 september 2022
Omdöme utan inbjudan
Svar från Whitecalling
Hi, we are not cheaters and rather provide a superb, reliable service to our customers connecting them with loved ones. If you contact our team on 0330 001 0488 we can look into your expired credit, thanks White Calling
Stay away!!!
If you dont use it very often, better stay away. This app is eating your money. Supposed to be an alternative to calling abroad sims, but instead is eating and making money with your credit. Disgusting!!!
21 mars 2022
Omdöme utan inbjudan
Svar från Whitecalling
Hi, our services is a cheaper alternative and credit is used by making low cost rate calls. You can top up as little as £1 and keep you credit rolling over, for more info please call our team on 0330 001 0488, thanks WC
My call was recorded and while i was…
My call was recorded and while i was…
My call was recorded and while i was talking, there was a glitch and the recorded conversation was replayed to me over and over again
3 augusti 2021
Omdöme utan inbjudan
Svar från Whitecalling
Hi, we do encourage customer to have the latest version of the app installed at all times so you are getting the best experience, for more info please call our team on 0330 001 0488, thanks WC
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.