I have talked to Sana today.She is very helpful,friendly and supportive.White calling services are very reliable.I do highly recommend any one can join white calling services without worrying.Thank yo... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I been using white calling app for years and sending card to africa like sudan ,recently it's not working that way and I was in Spain for a week holiday trying to buy credit or send credit or make a... Se mer
Företaget har svarat
I was assisted by an agent named sana, professional and very kind, sana has went out her way to help me through the steps of how to de-register my old number from whitecalling app that is in n... Se mer
Företaget har svarat
I was assisted by an agent named Sanna.R very kind cordially supportive & very professional lady. The way she deal with my case was really amazing. She sorted out my credit issues without hesitating... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Low rates, great call quality and reliability mean that White Calling has been trusted by international callers for over 15 years
Kontaktuppgifter
4,4
Utmärkt
124 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Sending my families Airtime and…
Sending my families Airtime and Internet subscription has always be my worries,but now with Whitecalling App I always stay connected with my family and also send them Airtime and Internet subscription.Best App so far with Internet subscription and calling.But now I can't send Airtime to Nigeria anymore and also the subscription format has change please try look into it.
15 mars 2024
Omdöme utan inbjudan
Svar från Whitecalling
Hi, thanks for your lovely review. We pride ourselves in our Customer Service, if you ever need support you know we are on hand to help, thanks, White Calling.
It was very smooth process
It was very smooth process. Chris was a great help. Thanks
12 mars 2024
Omdöme utan inbjudan
Svar från Whitecalling
Hi, thanks for your lovely review, and so glad you got to experience Chris, who goes above and beyond with all our customers 🧡 . We pride ourselves in our Customer Service, if you ever need support you know we are on hand to help, thanks, White Calling.
The customer service was very good and…
The customer service was very good and Sanna R. was really helpful.
4 mars 2024
Omdöme utan inbjudan
Svar från Whitecalling
Hi, thanks for your lovely review, and so glad you got to experience Sanna, who goes above and beyond with all our customers 🧡 . We pride ourselves in our Customer Service, if you ever need support you know we are on hand to help, thanks, White Calling.
I called white calling customer service…
I called white calling customer service and was greeted by Chris, the issue was fully resolved.
Thanks
23 februari 2024
Omdöme utan inbjudan
Svar från Whitecalling
Hi, thanks for your lovely review, and so glad you got to experience Chris, who goes above and beyond with all our customers 🧡 . We pride ourselves in our Customer Service, if you ever need support you know we are on hand to help, thanks, White Calling.
Svar från Whitecalling
Hi, thanks for your lovely review. We pride ourselves in our Customer Service, if you ever need support you know we are on hand to help, thanks, White Calling.
A* Customer Service
Wanted to send my father some credit from my white calling app. Accidentally sent the credit to the wrong person. Contacted white calling to make them aware of the issue. I was greeted by Natalia, from the moment she heard about my error, she immediately made it a mission to help me out. A* customer service, she is very friendly and kept me in the loop and set out to return the credit back to me. I use white calling app frequently. It’s a brilliant way to connect to your loved ones. Thank you Natalia for helping me out.
19 januari 2024
Omdöme utan inbjudan
Svar från Whitecalling
Hi, thanks for your lovely review, and so glad you got to experience Natalia, who goes above and beyond with all our customers 🧡 . We pride ourselves in our Customer Service, if you ever need support you know we are on hand to help, thanks, White Calling.
I am Abdul Rahman Tasal
I am Abdul Rahman Tasal
I live in Paris, France
On January 15th, I sent money to my family's cell phone, but after a day they told me the money did not arrive.
Finally, I called the connected network in my home country of Afghanistan, they replied that no money came to this number.
Finally, I emailed White Calling's head office and shared the matter with them
A kind person named Natalia came across me and finally solved my problem and sent the money back to me.
Thank you, thank you, Natalia
Thank you thank you White Calling
We believe to you🙏
17 januari 2024
Omdöme utan inbjudan
Svar från Whitecalling
Hi, thanks for your lovely review, and so glad you got to experience Natalia, who goes above and beyond with all our customers 🧡 . We pride ourselves in our Customer Service, if you ever need support you know we are on hand to help, thanks, White Calling.
Sanna R best customer support officer***!
Sanna R. Was very helpful and supportive, showed great empathy for my situation and managed to resolve my query very swiftly. Sanna went above and beyond than your usual typical Customer Support.
15 januari 2024
Omdöme utan inbjudan
Svar från Whitecalling
Hi, thanks for your lovely review, and so glad you got to experience Sanna, who goes above and beyond with all our customers 🧡 . We pride ourselves in our Customer Service, if you ever need support you know we are on hand to help, thanks, White Calling.
Sanna R made my experience great
Sanna R made my experience great! Her pleasant manner, patience was exceptional! I will recommend
3 januari 2024
Omdöme utan inbjudan
Svar från Whitecalling
Hi, thanks for your lovely review, and so glad you got to experience Sanna, who goes above and beyond with all our customers 🧡 . We pride ourselves in our Customer Service, if you ever need support you know we are on hand to help, thanks, White Calling.
White Calling App
Great app + xcellent call quality, excellent customer service very quick and professional,can not fault and have been using for many years 10+ no need to look elsewhere
1 januari 2024
Omdöme utan inbjudan
Svar från Whitecalling
Hi, thanks for your lovely review, and so glad you are enjoying our services 🧡 . We pride ourselves in our connecting people, if you ever need support you know we are on hand to help, thanks, White Calling.
It’s a fantastic app I strongly recommend it …
It’s a fantastic app I have been using it for almost 4/5 years. And most of the time it has been reliable compared to other apps.
I really recommend white calling App.
19 december 2023
Omdöme utan inbjudan
Svar från Whitecalling
Hi, thanks for your lovely review, and so glad you are enjoying our services 🧡 . We pride ourselves in our connecting people, if you ever need support you know we are on hand to help, thanks, White Calling.
I had an issue this morning that was completely my fault!!!
I had an issue this morning which turned out to be my fault, not the fault of whitecalling, I sent an email and got a phone call from a very nice chap by the name of Riaz. Riaz sorted everything out for me, rectified the problem, and showed me how to do what I was trying to do correctly. What an extremely nice bloke, and what an extremely nice company. Once I returned home, and mentioned to my Dad how a chap by the name of Riaz sorted everything out for me, he commented that he had spoken to Riaz many times and he was indeed very helpful, Riaz, you are obviously a legend who makes a lot of your customers very happy, thanks again.
11 december 2023
Omdöme utan inbjudan
Svar från Whitecalling
Hi, thanks for your incredible review. I can confirm Riaz is indeed a legend😎. We pride ourselves in our Customer Service, if you ever need support you know we are on hand to help, thanks, White Calling.
Whitecalling services are very helpful
Whitecalling services are very helpful. It connects me with family members with low cost .it is amazing.
29 november 2023
Omdöme utan inbjudan
Svar från Whitecalling
Hi, thanks for your lovely review, and so glad you are enjoying our services 🧡 . We pride ourselves in our connecting people, if you ever need support you know we are on hand to help, thanks, White Calling.
Best network ever!👍🏽
Best network ever always clear when ever I use it to call my country!👍🏽
29 november 2023
Omdöme utan inbjudan
Svar från Whitecalling
Hi, thanks for your lovely review, and so glad you got to experience our team 🧡 . We pride ourselves in our Customer Service, if you ever need support you know we are on hand to help, thanks, White Calling.
The worst app to use calling abroad
The worst app to use calling abroad. It cuts off every minute and records the voice of the person you are calling. Before you know the credit is already gone 😡
28 november 2023
Omdöme utan inbjudan
Svar från Whitecalling
So sorry to hear about your experience. Credit only reduces when you are connected, and our service DOES NOT record calls. Please do call our customer service team on 0330 001 0488 and let's look into your experience further. Thanks, White Calling.
Very quick and first response for…
Very quick and first response for customer issues thanks guys
15 november 2023
Omdöme utan inbjudan
Svar från Whitecalling
Hi, thanks for your lovely review, and so glad you got to experience our team 🧡 . We pride ourselves in our Customer Service, if you ever need support you know we are on hand to help, thanks, White Calling.
I raised an issue online relating to… Resolved issue
I raised an issue online relating to call making. I received a prompt response. The issue was resolved within a very short time.
31 oktober 2023
Omdöme utan inbjudan
Svar från Whitecalling
Hi, thanks for your lovely review, and so glad you got to experience our team 🧡 . We pride ourselves in our Customer Service, if you ever need support you know we are on hand to help, thanks, White Calling.
I strongly advise against using this company
I added £10 to my account but didn't use it. After 2 hours, I was surprised to find that my balance had decreased to only £0.12 without any usage. When I contacted customer support to request a refund due to my dissatisfaction with not being able to use my balance, the operator's response was impolite. I strongly discourage using this company as they lack clear refund policies and do not effectively address customer issues.
25 oktober 2023
Omdöme utan inbjudan
Svar från Whitecalling
Hi, thanks for your review. Its a shame you are not happy with our services considering you sent the credit out as mobile airtime top-up, which we explained to you when you called our team. Our refund policy is transparent and on the condition you don't use the credit 😎.
Just been on the phone with Sanna at…
Just been on the phone with Sanna at white calling, she was really helpful. She’s helped me combine into one, my two accounts. Top service.
26 oktober 2023
Omdöme utan inbjudan
Svar från Whitecalling
Hi, thanks for your lovely review, and so glad you got to experience Sanna, who goes above and beyond with all our customers 🧡 . We pride ourselves in our Customer Service, if you ever need support you know we are on hand to help, thanks, White Calling.
Excellent service and good customer…
Excellent service and good customer service from Sanna R.
10 oktober 2023
Omdöme utan inbjudan
Svar från Whitecalling
Hi, thanks for your lovely review, and so glad you got to experience Sanna, who goes above and beyond with all our customers 🧡 . We pride ourselves in our Customer Service, if you ever need support you know we are on hand to help, thanks, White Calling.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
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