Whistler Grills  Omdömen 

The equipment is superb.
The after-sales service has been less so.
Gary, the senior engineer, is brilliant and sorted out my problem quickly and efficiently (one of the burners wasn’t lighting after using it a few times).

A word of warning (and this is not Whistler’s fault).
Make sure that the equipment is delivered as close as you possibly can to where it is going to be set up.
The fridge and bbq weigh a ton and took four people to move it from the front of our house to the back !!

Amazing quality ( whistler Bibery 3 ) purchased from garden box , thanks for the professional service, enjoying the experience of learning the cooking characteristics of this top quality fully stainless steel BBQ, 🥂🥂🥂

Through my own stupidity I threw out the hot water feed tail for the sink unit thinking only cold water tail was required.... clealry not the case so I spoke and sent a subsequent email requesting support and within less than 24 hours I received a dispatched replacement. Great service , cant be faulted!! Big thanks....

Quality Outdoor Kitchen backed Up by a customer experience that was 2nd to none

Purchased a bibury 3 from Gardenbox which arrived within 7 days but was severely damaged in transit. After emailing Gardenbox who informed Whistler a replacement unit arrived 2 days later. Excellent service and the replacement unit is in perfect condition. Very happy with my bbq for life.

You only know how good a company is, when you have a problem. The handles on my Circenster 6 BBQ had started to bubble, so I reached out to Whistler and their customer service is simply superb. They have re-designed new brackets made of stainless steel, and sent them at no cost. When I am ready to add more bits to my outside kitchen I will not go any where else.
Thank you Julie in customer service for 5* treatment.

I rarely write reviews, but feel compelled to do so on this occasion.

What an incredible BBQ... A serious upgrade from my previous two Webber's (Genesis 2) where the undercarriage and legs simply rotted away in under 5 years being so close to the coast. (Despite having a cover on, the stand is made of cheap, horrible metal which rusted away and caused the casters to eventually fall off).

This is a proper BBQ which will stand the test of time... Sure, it's expensive, but I've paid twice so don't make the same mistake.

This is a great product and having had this for a few weeks would argue it's actually worth every penny.

Since purchasing this I've added a smoke box which adds to the BBQ flavour. The back burner (comes as standard) is superb and is a superb addition.

I can't recommend this BBQ enough.. It's simply brilliant!

Bought my Whistler Bibury 4 from a Room Outside in Limerick, Katelyn was fantastic to deal with, very professional and an expert on BBQ’s, no question or advice was a problem. The Bibury 4 is a quality machine and a pleasure to use and clean, I’m looking forward to enjoying it for years to come.

I Purchased a Whistler Bibury 3 BBQ.
This BBQ had all the features I required, fully 304 Stainless steel construction, rotisserie and a griddle plate. Other optional extras are available.
If you are looking for a top of the range BBQ I would recommend them.
I had a few queries which when I contacted customer support were quickly answered.
I’m looking forward to it lasting many years.

Have had a whistler grill for over 4 years and needed some spare parts, customer services were so helpful and very quick to respond and send out the parts. Excellent service

Great company to do business with. We have been buying from them for over 12 months. Always responsive and willing to assist

What an amazing Grill. The team at whistler have been superb and all the information was spot on. Ive cooked for a a number of friends on this and what a piece of kit. Our latest cook was Christmas Day when we cooke a Turkey crown on the rotisserie. Bibury 5

I was a little disappointed that part of the handle (bracket) on my Cirencester 4 had started to delaminate (10 months old), but a quick mail to the Customer Support team and 2 days later a replacement set arrived.
Fantastic service, great team - Julie, and with good products and a support team like this who needs more. Well done WhistlerGrills!

Fantastic service from when we first made contact right upto the delivery of our outdoor kitchen , Debbie and the team from chimes very helpful on any questions I had about the products we purchased, delivery team were polite and respectful and delivered kitchen to where I wanted ..even though there’s a 50mtr walk to the garden and the product itself is perfect, well built, solid can’t wait to get cooking 👌

Great easy and quick delivery

From enquiring to buying the bbq the whole process was fast and straight forward. With great customer service from Megan. The bbq itself is stunning and is so easy to use and the food tastes great. A real show stopper!

Lime Lace has worked with Whistler Grils selling their high-end BBQs and outdoor kitchens for nearly four years. They are a pleasure to work with and always provide a great service to ourselves and our customers.

We are absolutely thrilled with our Whistler Grills purchase! From the moment we set eyes on our new BBQ grill, we knew we made the right choice. The quality is exceptional, and the performance surpasses our expectations. Not only are we enjoying delicious meals cooked to perfection, but our overall experience with Whistler Grills has been nothing short of fantastic. The customer service was top-notch, the purchasing process was seamless, and the delivery was prompt. We couldn't be happier with our decision to choose Whistler Grills, and we highly recommend them to anyone in search of a reliable and high-quality BBQ grill.

Excellent service, Megan and the team were really helpful and the BBQ looks amazing.

I can't praise this company's customer service highly enough.
Last weekend I was using my 4 burner Cirencester to cook Pizzas for the kids. I had all four burners on high to get the correct temperature to cook the Pizzas. I stupidly left the BBQ on full with the hood down while I served the kids lunch.
The excessive heat distorted the control knobs and surrounds.
I contacted Whistler customer services with photographs of the damaged knobs and asked for replacements and how I should pay (pro forma invoice, BAC's etc).
The knobs and surrounds were sent out to me within days, customer services advised me the replacements were complimentary.
I fully expected to pay for the parts as the damage was clearly my fault.