We've loved using Whirli over the last year, it's allowed us to experiment with toys that my daughter loved but inevitably got tired of after a month or so. We asked for a voucher from family for her... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very helpful and friendly company. The toy subscription has been perfect for my little one’s exploring phase as he goes from baby to toddler and wants to explore endless items but gets bored of most... Se mer
Företaget har svarat
Lovely idea in principle, impractical and expensive in practice. We weren't allowed to use the full value of our "tokens" for the first 2 months (something to do with loss prevention), so you're pay... Se mer
We have used Whirli for 3 years and really love the concept. The range of toys is excellent, always clean and in great condition. It really helps when the little ones lose interest fast and also gives... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Whirli, The Smart, Sustainable Way to Enjoy Toys - At Whirli, we believe in making playtime exciting, affordable, and waste-free. With our flexible toy subscription service, families can choose from over 1,000 of the latest toys, books, bikes, puzzles and games, musical instruments, outdoors and travel, and baby equipment, all carefully selected from trusted brands. The best part? Everything is delivered straight to your door – and when you're ready for something new, simply swap your items, and we’ll collect them from your home. No hassle, no clutter, just endless fun for your little ones. Why buy toys that only get used for a short time when you can enjoy a constantly refreshed toy box? At Whirli, you’re in control – pick the toys your child loves, let them play for as long as they like, then swap them whenever they’re ready for a change. Whether it’s a baby bouncer for a newborn, a balance bike for a toddler, or the latest educational games, we have something for every stage of childhood. Not only does Whirli help parents save money, but it also reduces plastic waste and supports a circular economy, making playtime more sustainable. Loved by thousands of families across the UK, Whirli is the smarter, greener way to keep kids entertained. Join our growing community today at www.whirli.com and experience a better way to play!
Kontaktuppgifter
Storbritannien
- hello@whirli.com
- whirli.com
4,6
Utmärkt
962 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
We've loved the experience
We've loved using Whirli over the last year, it's allowed us to experiment with toys that my daughter loved but inevitably got tired of after a month or so. We asked for a voucher from family for her first birthday and I honestly think it's the best first birthday gift idea!
8 juli 2026
Omdöme utan inbjudan
Brilliant business!
This is the best concept ever, and I have been a customer since the beginning. If you feel overwhelmed by stuff or conscious about the environment - I strongly recommend. The staff are all lovely too whenever I have had a question or a need.
20 maj 2026
Omdöme utan inbjudan
Svar från Whirli
Hi Christina,
Thank you so much — this genuinely means a lot to us, especially since you've been with Whirli since the early days.
One of the things we care most about is helping families reduce clutter and waste in a way that actually feels practical and enjoyable, so it’s lovely to hear that reflected in your experience.
And thank you as well for the kind words about the team — we’ll make sure they see this.
We really appreciate your continued support and being part of the Whirli journey.
Team Whirli
Highly recommend
Very helpful and friendly company.
The toy subscription has been perfect for my little one’s exploring phase as he goes from baby to toddler and wants to explore endless items but gets bored of most toys after a couple of weeks. We’ve ended a locker selection from Whirli and sometimes been surprised by his preferences! Would highly recommend Whirli.
13 mars 2026
Svar från Whirli
Hi Emily,
We’re really happy to hear that Whirli has been a good fit during this stage of your little one’s development. That transition from baby to toddler comes with so much curiosity and changing interests, and it’s great to know the flexibility of the toy rotation is supporting that exploration.
It’s also lovely to hear that the locker selections have brought a few surprises along the way. Those moments when they gravitate toward something unexpected are always special.
Thank you for being part of the Whirli community.
Team Whirli
Great company
Great concept. Always quick deliveries and quick processing of returns. Very good selection of toys available to choose from and always in good condition and packaged well. Customer service are amazing too. Great company!
26 januari 2026
Omdöme utan inbjudan
Svar från Whirli
Hi Leah,
We’re genuinely delighted to hear that you’ve had such a positive experience with Whirli.
It’s great to know that the delivery speed, returns process, toy selection, and overall quality have all met your expectations. We put a lot of care into making sure toys arrive in great condition and are ready to be enjoyed, so your comments really mean a lot to us.
We’re especially happy to hear your kind words about our customer service team. Supporting families quickly and thoughtfully is a big part of what we do, and feedback like this motivates us even more.
Thank you for being part of the Whirli community. We’re so glad to have you with us.
Team Whirli
I loved having a Whirli subscription…
I loved having a Whirli subscription for my daughter, it was really easy to pick and order the toys we needed as she developed. Theres a great range and everything arrived in good condition.
20 januari 2026
Omdöme utan inbjudan
Svar från Whirli
Hi Tamsin,
Thank you so much for sharing this — we’re really glad to hear how positive your experience was.
It’s lovely to know that Whirli made it easy to choose the right toys as your daughter grew, and that everything arrived in great condition. We put a lot of care into making sure each toy is ready to be enjoyed again. That’s exactly what we aim for: making toy discovery simple, flexible, and reliable for families at every stage.
We really appreciate you taking the time to leave a review, and we hope Whirli continues to be part of your family’s journey.
Team Whirli
Whirli - A gift for parents
Whirli is the best thing parents could have . It offers so many age specific toys that your kids will never get bored . Also the plan they offer have so much flexibility, that you can upgrade or downgrade as per your needs . There are some toys we think we would never buy , mostly because you will run out of space ! But due to Whirli our kid can enjoy even those . Whirli is the best thing we discovered in 2025 , wish we had discovered it a year earlier:)
1 december 2025
Svar från Whirli
Hi Ani,
We’re so happy to hear that Whirli has been a gift for your family and that your little one has been able to enjoy such a wide range of age-appropriate toys without the worry of boredom or lack of space. That flexibility you mentioned is exactly what we aim to offer, so parents can adapt as their child grows and their needs change.
It’s also great to hear that Whirli has allowed your child to experience toys you might never have bought otherwise — that sense of discovery and exploration is at the heart of what we do.
Thank you for being part of the Whirli community and for your kind support!
Team Whirli
Such a brilliant service
Such a brilliant service! We got so much use out of the big ticket items in particular (bouncer and walker). We have cancelled as the influx of 1st birthday presents meant we no longer need additional toys but it has been well worth the money!
10 december 2025
Omdöme utan inbjudan
Svar från Whirli
Hi Jennifer,
Thank you so much for your lovely review! We're really happy to hear that you got so much value from Whirli, especially from the bigger items like the bouncer and walker - those are always favourites with little ones.
It's completely understandable that after a big first-birthday celebration you're all set with toys for now. We're glad that Whirli could be part of your family's first year and that you felt it was well worth it.
You're always welcome back whenever your little one is ready for something new to explore. As they grow, each stage brings new curiosity and bigger challenges - and Whirli is here to help them discover everything along the way.
Team Whirli
Brilliant company
We have used Whirli for 3 years and really love the concept. The range of toys is excellent, always clean and in great condition. It really helps when the little ones lose interest fast and also gives parents the opportunity to try some toys before maybe buying them for good. Customer service is excellent, order and return process pretty seamless, brilliant company all around!
8 december 2025
Omdöme utan inbjudan
Svar från Whirli
Hi Guillaume,
Thank you so much for your wonderful review and for being with us for the past three years! As a small, family-owned business, it truly means the world to us to hear that Whirli has been such a helpful part of your family’s playtime.
We’re delighted that you enjoy the range and quality of our toys, and that the flexibility of swapping has supported your little ones’ changing interests. It’s exactly what we hope to offer—joy, variety, and a more sustainable way to play.
Your kind words about our customer service and the order/return process really made our day. We work hard to make everything as smooth as possible, especially for returning customers like you who have become part of our Whirli community.
We look forward to sharing many more play moments with your family!
Team Whirli
Brilliant service and has saved us so…
Brilliant service and has saved us so much money over the last 4 years
12 november 2025
Omdöme utan inbjudan
Svar från Whirli
Hi Leesa and Tony,
Thank you so much for your kind words! We're so happy Whirli has been part of your family's journey over the past 4 years. We can't wait to keep inspiring more playful, sustainable moments for your family!
Team Whirli
Great idea but needed better range of toys
So i did this for a year or two when my son was one. I love the idea but i did find the range of toys limited after a while. Just having a clear out for my son who is now 6. He has so many toys that he only plays with occasionally as novelty always wears off quickly I suddenly thought id look on this website again and consider restarting. Was really disappointed with the range. Couldn't really see anything he would like..
9 november 2025
Omdöme utan inbjudan
Svar från Whirli
Hi Nicola,
Thank you so much for sharing your experience — and for being part of Whirli when your son was little. We completely understand your disappointment and really appreciate you taking the time to let us know.
The 6+ age range can be a tricky one — toys need to be durable enough for rental, engaging enough to compete with screens, and varied enough to match each child’s changing interests. It’s a balance we’re continually refining, and feedback like yours genuinely helps us prioritise what matters most to families.
You’re absolutely right that novelty wears off quickly at this stage — which is exactly why the rental model can be so valuable, provided we have the right mix of toys. We’re currently expanding our range for older children, and your comments will feed directly into that work.
If you’d like to take another look, we’d recommend browsing our Games & Puzzles section — they tend to be a hit for this age group and great for family time too. And if you’re open to sharing what your son enjoys most these days — whether that’s science kits, building, sports, or creative play — we’d love to hear from you at hello@whirli.com.
Even if Whirli isn’t quite the right fit at the moment, your insights help us improve and better serve families like yours.
Thank you again for your thoughtful feedback and for giving Whirli another look.
Team Whirli
My family loves this service
My family loves this service! The kids love being able to choose new toys to rent, and we adults love being able to simply send back the toys when we’re done. It saves space, generates no waste, it’s amazing. I recommend it to everyone.
20 oktober 2025
Omdöme utan inbjudan
Svar från Whirli
Hi Julia,
Thank you so much for your lovely review!
We're thrilled to hear your family enjoys discovering new toys through Whirli - and that the adults appreciate the space (and waste!) saved too. It's wonderful to know our service is making life a little easier and more sustainable for your family.
Team Whirli
wonderful company
The team is lovely and very helpful! The service is great - borrowing toys instead of buying means less clutter and less waste. We've been with Whirli for years and really appreciate the effort that they make listening to customers' toy suggestions and expanding their range.
Only downside would be that browsing on the website can be a bit glitchy, but it no way affects the real service provided, which is the toys and swap service.
16 oktober 2025
Omdöme utan inbjudan
Svar från Whirli
Hi Daniela,
Thank you so much for your wonderful review - it truly made our day!
Your kind words about our team mean a lot - we're so proud of the people behind Whirli who keep everything running smoothly for our families.
We also really appreciate your feedback about the website experience - you're absolutely right, and we're already working on improvements to make browsing smoother and faster.
Thank you again for being part of Whirli and for helping us build a more sustainable, less wasteful way to play.
Team Whirli
Svar från Whirli
Hi Maria,
Yay - what a joy to read your review! We're so happy to know you love Whirli as much as we love bringing more play, smiles, and sustainability to families like yours.
Thank you for being part of our little Whirli world - every swap, every toy, every happy moment means the world to us!
Team Whirli
I've been with Whirli twice now and had…
I've been with Whirli twice now and had no issues with them. Toys have been clean and in good condition, they arrive promptly and I have plenty of time to send them back. A good range of toys to choose from. I ended my subscription first time with no issues at all. Restarted it again recently, contacted customer service by email a couple of times and they've always responded promptly and professionally.
26 september 2025
Omdöme utan inbjudan
Svar från Whirli
Hi Catherine,
Thank you so much for sharing your experience with Whirli! We're really pleased to hear that you've had smooth experiences both times you've been with us, from the clean and good-quality toys to the prompt deliveries and responsive customer service.
As a small family-owned business, it means a lot to us to know that our efforts to provide a realiable and enjoyable service are making a difference - especially for returning customers like you.
We truly appreciate your support and look forward to continuing to bring more playtime joy to your family!
Team Whirli
Whirli is a fantastic company
Whirli is a fantastic company, particularly for those who are new to being parents, trying to avoid accumulating baby toys which are soon outgrown.
I’ve used Whirli since 2020 and my three children have benefitted in full!
Great communication from the team when required and the returns process is easy.
Thank you for providing a great service!
8 september 2025
Omdöme utan inbjudan
Svar från Whirli
Hi Tan,
Thank you so much for your wonderful feedback! We're delighted to hear that Whirli has been a helpful part of your parenting journey since 2020 and that all three of your little ones have been able to enjoy the benefits.
It means a lot to us that you value our comunication and find the returns process easy - we work hard to make things as smooth as possible for families like yours.
Also, as a small family-owned business, we truly care about providing every customer with a great experience. Your support makes all the difference, and we look forward to continuing to be part of your family's playtime adventures!
Team Whirli
Overall a great service
Overall a great service and I’d really recommend for families with younger kids looking for more variety (and less clutter) and a more environmentally friendly way of cycling toys. There is a good variety of toys on offer (including eg. Tonies box characters) although the more popular items tend to have a waitlist. Everything has always arrived clean and in good condition, customer service has been quite responsive and the team have been understanding when we forgot to pack a couple of small pieces and allowed us to return them at a later date rather than penalising us.
The two issues I found were:
- Royal Mail delivery can be inconvenient. Some items are large and arrive in a large box, making it difficult to return to a RM pick up point on my way to work and having to wait for RM to collect during a pick up window can be expensive and inconvenient.
- toys with lots of small parts (eg. brio) kept getting lost among our other toys making it quite time and labour intensive to organise a return!
However I would recommend this overall and my kids have had a lot of enjoyment from it!
11 augusti 2025
Omdöme utan inbjudan
Svar från Whirli
Hi Nadia,
Thank you so much for taking the time to share such a detailed and thoughtful review!
We're absolutely thrilled that you and your kids are loving the variety and discovering new favourites (Tonies are brilliant, aren't they!). It's wonderful to hear that everything has arrived in great condition and that our team has been helpful - we genuinely care about making swapping as easy as possible for busy families.
Your feedback about the delivery and return process is incredibly valuable. We know how tricky it can be juggling large boxes with work schedules, and we're always looking at ways to make returns more convenient for parents. Of course, larger toys do need bigger boxes to keep them safe during their journey to you, but we completely understand the logistical challenge this creates.
As for those sneaky small pieces that love to hide among other toys - a challenge that we are very familiar with as parents ourselves! We're actually working on some exciting ways to make tracking multi-part toys much easier for parents, so watch this space. In the meantime, here's a little tip that many families find helpful.. try using a designated 'Whirli box' or basket to keep all the pieces together during play. Some parents even take a quick photo of everything when it arrives, which makes packing up much easier.
We're constantly working to improve the experience, and reviews like yours help us understand what matters most to real families. The fact that your children are having such a wonderful time exploring new toys while you're reducing clutter and helping the planet makes our day!
Thank you for being part of the Whirli community and for recommending us to others. Happy playing!
Team Whirli
Loved my subscription!
Such an amazing service and a great way to introduce new toys in front of your baby without spending loads of money. I LOVE that this is a more environmentally friendly approach as well.
29 juli 2025
Omdöme utan inbjudan
Svar från Whirli
Hi Jacqueline,
Thank you so much for the lovely review!
We're thrilled to hear you loved your subscription - it's wonderful to know that Whirli has helped you bring new toys into your baby's world in a fun, affordable, and sustainable way.
Making parenting a little easier (and greener!) is exactly what we're here for, and it means a lot to hear that our approach resonated with you.
Thanks again for being part of the Whirli community.
Team Whirli
From challenges to excellence – a service with heart and purpose
I started with Whirli during a time when their service had some issues, and I’ll admit I was initially disappointed. However, what really stood out to me was the commitment of the owner and team to listen, improve, and deliver a better experience. Over time, the service has transformed, and I now couldn’t be happier.
What I appreciate most is that Whirli isn’t just about toys – it’s about sustainability and reducing waste, values I care deeply about as a parent. It’s clear that the owner is passionate about creating a service that benefits both families and the planet, and this dedication shows in the way the platform has evolved.
The toy selection is now fantastic, deliveries are smooth, and customer support is responsive and helpful. My twins love discovering new toys, and I love that we’re doing it in a way that’s environmentally friendly and clutter-free.
A big thank you to the Whirli team for the improvements and for building a service with such a meaningful purpose!
25 juli 2025
Omdöme utan inbjudan
Svar från Whirli
Hi Lucia,
Thank you so much for this heartfelt and thoughful review!
We're genuinely touched that you gave us the chance to turn things around, and it means the world to hear that you've seen real improvements and feel the love and purpose behind what we do.
You're absolutely right - Whirli has always been about more than just toys. It's about building a better, more sustainable future for families and the planet, and it's incredibly rewarding to know those values resonate with you.
Your feedback has truly helped us grow, and we're beyond grateful for your support.
Thank you again for sticking with us and for being part of the Whirli journey.
Team Whirli
I love Whirli
I love Whirli! Their returns process is so easy. There’s always new toys for my kids and they’re easy to find according to their age groups. It’s also a more sustainable way to enjoy new toys without contributing to more landfill.
3 juli 2025
Svar från Whirli
Hi Anita,
Thank you so much for your lovely review - it truly made our day!
We're so happy to hear that you and your kids are loving Whirli, especially the ease of the returns process and discovering new toys tailored to their ages. It's wonderful to know that the sustainability aspect matters to you too - reducing waste while bringing joy to families is exactly what we aim for!
Thank you for being part of the Whirli family - we can't wait to keep surprising you with even more playtime magic.
Team Whirli
Love whirli
Love whirli! Speedy delivery, always lovely to be in touch with, and lots of fab toys
4 juni 2025
Svar från Whirli
Hi Emily,
Thank you so much for your lovely review!
We're thrilled to hear you're enjoying Whirli. It truly means the world to us, especially as a small, family-owned business. We're passionate about providing all our customers with a joyfull and seamless experience, and messages like yours make it all worthwhile.
Thanks for being part of the Whirli family!
Team Whirli
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.