Wenzel's the Bakers Omdömen 

I think Wenzels Waterlooville has been recruiting staff from McDonalds Waterlooville as nearly every delivery order is missing something. Today I ordered 4 meal deals and when delivered, 3 baguettes were missing plus a yummie. Its not rocket science to tick off items on the till receipt as you put them in the bag!

Had delivered wenzals vegan roll. Used to order on Uber eats a while back.
Decided to order and received 3 small vegan roll half the size of the original ones...another company that has introduced shrinkflation... Very disappointed

Rude staff at South Harrow too busy having conversations in there own language and ignoring customers

I had the misfortune to have a sausage roll at wenzels feltham. Stale bread roll and tasteless sausage for 3.25. I'd have been happier with a used pizza box out of the bin.

Been using Wenzels for many years but my visit to the Luton branch may have been my last.

Disinterested unhelpful staff seems the days of haven't got what you want on display we'll make one have long gone.

Bought two ham and cheese baguettes as part of the "premium" meal deal. Both were the driest toughest baguettes I had ever seen. There was almost zero spread on the inside, the ham didn't exactly look fresh and the cheese wasn't far off being some of that horrible processed stuff.

Harshal in the Wembley branch was amazing really lovely customer service and quick on the job. A true gem to the company.

Place an order today 1st June 2026 at 15.28 for 2 baguette from Wenzel's London Road, High Wycombe.
After 40 minutes I receive a message as my order was cancelled...!!!
After 40 minutes !!!!!!
Absolut unprofessional and incompetent...!!!
Why keep some product available is they are not available and waist ppl time ...????

Alone in my Gerrards Cross shop this morning
Waited for 6 mins with literally no one behind the counter
Could hear staff working at back but no one even checked while 3 of us stood there
What a joke

I went to the store at parkstone poole sunday and a busy bank holiday , i would like to make a mention i belive he was a manager called matthew and what a pleasure he was , very good customer service and a lovely manner
the food was great too but sadly i had a sandwich made as a special request which was a cheese salad with onion , sadly i got to the park and it only had onion , obviously nt his fault as someone in the kitchen made it but still lovely bread , thank you matthew from me and another matt

I use to love Wenzel’s Jamaican Patties but recently they’ve changed the recipe and now it’s awful. Salty and just horrible tasting. Will not be purchasing anymore.

The last 2/3 occasions of buying ring doughnuts , I've found them to feel quite hard even though they had today's date on them.
If they were cooked 'on the day' surely they would be fresh and soft, like they used to be. Very disappointed 😞 It's not as it used to be. I will not be buying doughnuts again.

Quite frankly im very disappointed in my food this morning. I had ordered a sausage bap, with a few extras and a coffee, and all of it was not what I was hoping to receive. For starters my sausage was bland and tasteless, the bacon was fatty and stringy, the hash browns were soggy and unpleasant and the bun itself was chewy and tuff. Not to mention my coffee was only filled half way and stone cold. I have eaten here twice and both times have been a similar experience, probably won't be eating here again.

I was extremely dissatisfied with my bacon, sausage and hash brown crunchy role. I have 5 reasons why i am so unpleased,
1. Very cold,
2.tasted not very nice,
3.my drink was nasty,
4.The sausage was bland and tasted wierd,
5. I really, really , really don't like the pricing. for my unpleasent sandwich , the pricing was 7.90. Very unpleased. Howvwer, the man that delivered my meal was lovely and asked how my day was, so thank you to him, he worked for Uber and im very grateful for that. I would give him 5/5 stars if i could. Oh and i forgotto say that there was something crunchy in my role, Egg shell??

Yiewsley Wenzels is really good. Bought a good few Too Good To Go bags from mostly here and am always on the whole very happy with them. Staff on the whole are really lovely and helpful and in particular Jyoti and Kimberley. Store is always spotlessly clean when Jyoti is on and everything is well organised.

The staff at Harrow and wealdstone branch are amazing, friendly, always clean, best wenzils I've been in

Absolutely the best bakers in archway ! Staff are amazing always happy to help. Great value for money plus really tasty treats..

They don’t do anything decaf. Also, went to Bourne End store this morning and wanted a tea but was told I had to have it black as they had no milk. There are several shops a few doors down. Done with them and will stick to Greggs, they know what they are doing, or go somewhere independent. Typical family business, need to get rid of the CEO. Pull your finger out.

Great staff at Southbourne Dorset Wenzels very friendly and great breakfast offer

Amazing quality with great service. Visited High Wycombe store yesterday. How refreshing to find high quality bakers with great range

I had the falafel and hummus wrap and was very disappointed. It was extremely dry as there appeared to be no hummus in the wrap.Could do a lot better 😢