Paint defect on Q3200 - avoiding their defect with spurious unsubstantiated reasons😂😂
Weber Q3200 bought 11 months ago has developed a paint defect. Strange white marks appeared on the black lid when I uncovered to check over ready for this season. Thought it was dust or insect “droppings” at first but after cleaning with Weber’s enamel cleaner they wouldn’t shift. Contacted Weber under their warranty and they are currently trying to fob me off with spurious reasons.
First they said there had been too much grease build up causing the lid to get too hot and damage the paint😂 No grease on it and bbqs get hot!
Second reason coastal erosion because we are 6 miles from the coast😂😂 This has caused it to rust😂😂 We do not get salt water blown here and the lid is aluminium.
I think they may have a wider issue here and they are obviously trying everything to frustrate me so I go away.
Thought Weber had a good reputation but obviously wrong and wonder if they have financial difficulties? Claim through the courts via i-claims likely here unless they start taking this issue seriously!
Avoid this company I suggest as they don’t stand by their products.








