Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Absolutely love Bazoo. Strong soft toilet rolls and strong absorbent kitchen rolls. All lasts ages, reasonably priced and brilliant customer service. And most importantly it’s helping save the planet... Se mer

Betygsatt 5 av 5 stjärnor

Customer support were amazing. They could not have been more helpful resolving an issue outside if their control - the delivery company The products themselves are just the best and i recommend th... Se mer

Betygsatt 5 av 5 stjärnor

Highly recommend this company due to excellent products and value for money. By buying you save trees and protect 100m2 of endangered habitat with each order. Amazing customer service and one time whe... Se mer

Betygsatt 5 av 5 stjärnor

Bazoo are making a difference, by supplying us with bamboo products that help save the environment. I started being a customer last year and I can tell you that they have integrity, honesty and sti... Se mer

Företagsinformation

  1. Försäljare av badrumsartiklar

Skrivet av företaget

The UK’s most sustainable household products, made with the planet in mind. Our bathroom and cleaning range has expanded quickly as our customers enjoy our high quality products which help reduce plastic and safeguard our planet. We are a small UK based company and help protect 100 m2 of endangered habitat for every box sold. Thank you for your support!


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

733 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(733)

107 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Good products and responsive customer service

Happy with the products used and the subscription is easy to manage and change where necessary.
With my most recent order, Bazoo switched to Evri which resulted in a partial non-delivery. After a couple of emails a replacement was promptly sent out, thankfully with another delivery service, which arrived with no issues.

5 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great product and excellent service.

I'm really happy with the product. The communications from Bazoo are informative, polite and clear. Delivery is always on time. Any adjustments I need to make to my subscription are made very easily online. All in all I am very happy with the service and quality of the products I receive.

29 december 2025
Betygsatt 5 av 5 stjärnor

It's a High Five for Bazoo

Great company to buy from. I use the Bazoo toilet rolls, which are of good quality, size and thickness. I have them delivered on a regular basis, and if I ever need to make amendments to my order, their website is easy to navigate to enable this. Oh, and their customer service is exceptional. I would highly recommend buying from Bazoo :)

6 januari 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Too soon to tell - a mixed review- not enough space to effectively write!

It’s been a mixed first experience. Great customer care, but very late arrival, then was missing half of the products!

With IBD Crohns my toilet tissue needs to last, be gentle, kind, strong & absorbent. My usual is softly quilted extra long so this is a big change. Time will tell if it will be an acceptable change but I bought 24 rolls to test. I don’t want to compromise comfort against the positive environmental impact the change intends.

First impressions - not as wide, not as lofty, not attractive or luxurious looking on its dispenser holder. In use it’s maybe not feeling as absorbent. The gel is great. I’m trying to wean my adult son off of wipes!

19 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Had regular deliveries for a while now…

Had regular deliveries for a while now and no issues. Good quality product, however last delivery had taken a while so I contacted customer service and had a reply promptly which resolved the issue. No fuss no false promises just sorted! So a thumbs up from me and will definitely keep ordering

16 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I love this company

I love this company - ethically and attitudinally, they are 100% - focussed on the environment and their customers. So helpful, and their product is excellent :) Highly recommend them :)

16 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic products and customer care

Customer care is fantastic. We have used the toilet rolls for a while and love them - so soft. We have now also started using the kitchen rolls! We had a free trial pack of washing sheets and despite huge reservations are now complete converts and love that we have found a eco friendly alternative to our previous fairy non-bio. The sheets make clothes smell beautiful and clean brilliantly - even grubby football kits!

15 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Delivery options

Any queries are responded to without delay. Hiccups with delivery company which is out of their control have been put right without any hassle to me as the customer.

8 december 2025
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

I love the toilet rolls

I love the toilet rolls and have recently started ordering the laundry sheets for eco reasons. These are also great. The only thing is I don't understand why the laundry sheets don't get put in the same box as the toilet rolls. Surely this would be more eco friendly. (Hence only 4 stars)
I also had trouble with receiving the laundry sheets last time. This was resolved with quick customer service but they were apparently sent out 3 times and I only received them on the third time!
Generally love their ethos though.

27 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great products and easy to adjust…

Great products and easy to adjust deliveries
have had a few deliveries now and happy with the products and service . I feel they are good value. We have the toilet rolls,kitchen roll,tissues and washing sheets

24 november 2025
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Company needs to improve to survive

It seems that every time I order from Bazoo part of my order disappears in transit. I guess there is someone on the courier side that has a liking for free Bazoo loo roll. The kitchen roll manages to get here but never the loo roll. I wish that Bazoo would use a more reliable and honest delivery service. Their choice of couriers just happens to be the consistently voted worst courier service in the UK which to me just says Bazoo do not consider customer satisfaction very much. Also contacting Bazoo is only via email, there seems to be no phone contact and replies to emails takes days. 3 stars because the products are ok but the company behind it not so much.

24 november 2025
Omdöme utan inbjudan
Logotyp för Bazoo

Svar från Bazoo

Thank you for sharing your feedback. We’re genuinely sorry to hear about the issues with your recent orders. We understand how frustrating it can be when items don’t arrive as expected.

We want to clarify that we always aim to respond promptly to all emails, sometimes messages can go to spam, which may cause a delay in seeing our replies. In your case, we were able to sort the missing items with you once we connected.

Regarding delivery, we’re constantly reviewing our courier partners to ensure reliability, and your feedback helps us identify areas for improvement. Your satisfaction is very important to us, and we’re committed to making the experience smoother for all our customers.

Thanks again! Happy to confirm this has been sorted.

Betygsatt 5 av 5 stjärnor

Excellent service

Item not received was reported and immediately an answer was provided that a replacement would be sent as a priority. Excellent service.

10 november 2025
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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