We-Vibe is a company that refuses to communicate with customers! The order was incomplete, possibly used. Instead of returning the missing items with apologies and compensation for emotional distres... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Bought the Moxie+ solely for its long distance features. However this does not work at all, keeps disconnecting and when it connects for a second it freezes the second partner tries to control via app... Se mer
Företaget har svarat
The vibrations weren’t strong enough. I repurchased the original for years and was hesitant to try this new model. I use it on my clit normally as I don’t orgasm through vaginal stimulation and the ol... Se mer
Företaget har svarat
I’ve bought a few items from WeVibe, and so far I’ve loved every product!! The Bluetooth component is amazing for long-distance relationships and helps us feel closer together even when far away. It’s... Se mer
Företagsinformation
Skrivet av företaget
We-Vibe operates for one simple reason: To deliver enhanced pleasure with innovative vibrators and sexual stimulation accessories. Experience our products.
Kontaktuppgifter
Otto-Ostrowski-Straße 5, 10249, Berlin, Tyskland
- care@we-vibe.com
- we-vibe.com
3,3
Medel
299 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Wasn't at all what I thought it was
Wasn't at all what I thought it was. Way too small and fit is uncomfortable. Wish I would have got the sync instead of the chorus
27 oktober 2025
Svar från We-Vibe
Hello,
Thank you for taking the time to leave a review.
We-Vibe customers can shop for sex toys risk-free thanks to our 100 Day Pleasure Guarantee. If a sex toy you’ve bought from our official We-Vibe online shop doesn’t enhance your sexual happiness, then we’ll give you a voucher to use on an alternative product. Just head to our warranty page, fill out the form and select ‘100 Day Pleasure Guarantee' in the subcategory field. Our Customer Care Team will be happy to help.
Kind regards,
We-Vibe Customer Care
The product is easy to use
The product is easy to use. My wife says it has a comfortable fit, easy to insert, and the pleasure she experiences is amazing. When we use it as a couple her organisms are unlimited; we are both fully satisfied and completely spent!
27 oktober 2025
This is the fourth we-vibe I’ve used
This is the fourth we-vibe I’ve used. But this one quickly became very noisy. Which usually happens after two years. Love the toy but not this particularly one.
16 juni 2025
Svar från We-Vibe
Hello,
Thank you for taking the time to leave a review.
We are sorry to hear you are having trouble with your item.
We-Vibe products come with a 2-year warranty.
Please follow the link below to complete the warranty form and start the process to receive a replacement.
https://www.we-vibe.com/us/warranty
Kind regards,
We-Vibe Customer Care Team
Awkward and hard to use.
27 oktober 2025
Svar från We-Vibe
Hello,
Thank you for taking the time to leave a review.
We are sorry to hear you are not fully satisfied with our item.
We-Vibe customers can shop for sex toys risk-free thanks to our 100 Day Pleasure Guarantee. If a sex toy you’ve bought from our official We-Vibe online shop doesn’t enhance your sexual happiness, then we’ll give you a voucher to use on an alternative product. Just head to our warranty page, fill out the form and select ‘100 Day Pleasure Guarantee' in the subcategory field. Our Customer Care Team will be happy to help.
Kind regards,
We-Vibe Customer Care Team
Extremely disappointed – the product doesn’t work properly
I’m very disappointed with my We-Vibe Chorus. The remote control connection barely works — it keeps losing signal, and the squeeze pressure control is unreliable. The vibration feels uncomfortable and not as described.
I expected much better quality from a brand like We-Vibe. It seems like this product was not properly tested before being sold. This has been a very frustrating experience.
I hope customer support will contact me to resolve this issue. If possible, I would like to request a refund, as the product doesn’t perform as advertised.
23 juni 2025
Svar från We-Vibe
Hello,
Thank you for taking the time to leave a review.
We are sorry to hear you are having trouble with your item.
We have contacted you directly to resolve this for you.
Kind regards,
We-Vibe Customer Care Team
Fails at remote play
The app for remote play is completely useless. Plagued by connection issues and cumbersome. Never once got it to work for long distance play. Same complaints as countless others and no improvements made by wee-vibe.
15 september 2025
Svar från We-Vibe
Hello,
Thank you for taking the time to leave a review.
We are sorry to hear you are having trouble with your item.
We have contacted you directly to resolve this for you.
Kind regards,
We-Vibe Customer Care Team
My old ones are so much better then new…
My old ones are so much better then new texture and power wise
27 oktober 2025
Svar från We-Vibe
Hello,
Thank you for taking the time to leave a review.
We are sorry to hear you are not fully satisfied with our item.
We-Vibe customers can shop for sex toys risk-free thanks to our 100 Day Pleasure Guarantee. If a sex toy you’ve bought from our official We-Vibe online shop doesn’t enhance your sexual happiness, then we’ll give you a voucher to use on an alternative product. Just head to our warranty page, fill out the form and select ‘100 Day Pleasure Guarantee' in the subcategory field. Our Customer Care Team will be happy to help.
Kind regards,
We-Vibe Customer Care Team
She won't use it.
1 oktober 2025
Svar från We-Vibe
Hello,
Thank you for taking the time to leave a review.
Please know you can return your unopened item within 30 days of purchase.
Alternatively, We-Vibe customers can shop for sex toys risk-free thanks to our 100 Day Pleasure Guarantee. If a sex toy you’ve bought from our official We-Vibe online shop doesn’t enhance your sexual happiness, then we’ll give you a voucher to use on an alternative product. Just head to our warranty page, fill out the form and select ‘100 Day Pleasure Guarantee' in the subcategory field. Our Customer Care Team will be happy to help.
Kind regards,
We-Vibe Customer Care
I got the We-Vibe rabbit and love it
I got the We-Vibe rabbit and love it. Have great orgasms with this unit. Prefer this over the Lelo, but I do keep both charged as the We-Vibe does tend to go out after 30 min on a full charge. The Lelo, while not as great, is still really good and has a longer battery life, almost 3-4 times than the We-Vibe. But I do prefer the We-Vibe rabbit over the Lelo (hence why I keep both.)
1 oktober 2025
Not powerful enough
Not powerful enough for me. I don’t feel anything with vibrators unless they have a very strong option. I thought I’d be getting that with this but my $15 bullet from walmart is 3x stronger.
24 oktober 2025
Svar från We-Vibe
Hello,
Thank you for taking the time to leave a review.
We-Vibe customers can shop for sex toys risk-free thanks to our 100 Day Pleasure Guarantee. If a sex toy you’ve bought from our official We-Vibe online shop doesn’t enhance your sexual happiness, then we’ll give you a voucher to use on an alternative product. Just head to our warranty page, fill out the form and select ‘100 Day Pleasure Guarantee' in the subcategory field. Our Customer Care Team will be happy to help.
Kind regards,
We-Vibe Customer Care
This is without a doubt
This is without a doubt, the worst toy, we have ever bought. It took us a long time to connect partners.
Once it was connected, we couldn’t see each other online.
The shop that we bought it in, couldn’t get it to work either. Just a piece of crap.
21 oktober 2025
Omdöme utan inbjudan
Svar från We-Vibe
Thank you for taking the time to leave a review.
We are sorry to hear that you are not satisfied with your item.
Please contact us at the following email address and we will do our best to resolve this for you.
Kind Regards
We-Vibe Customer Care
did not work out of the package
The product did not work. After charging successfully .
18 september 2025
Svar från We-Vibe
Hello,
Thank you for taking the time to leave a review.
We are very sorry to hear you are having difficulty with your item.
We have contacted you directly to resolve the matter.
Kind regards,
We-Vibe Customer Care
Great service and product
7 juni 2025
Dissatisfied
I was very excited about this product and was very disappointed. I found it REALLY loud and it wouldn’t keep the charge long enough to use it spontaneously.
8 oktober 2025
Svar från We-Vibe
Hello,
Thank you for taking the time to leave a review.
We-Vibe customers can shop for sex toys risk-free thanks to our 100 Day Pleasure Guarantee. If a sex toy you’ve bought from our official We-Vibe online shop doesn’t enhance your sexual happiness, then we’ll give you a voucher to use on an alternative product. Just head to our warranty page, fill out the form and select ‘100 Day Pleasure Guarantee' in the subcategory field. Our Customer Care Team will be happy to help.
You can find the form here: https://www.we-vibe.com/us/satisfaction-guaranteed
Kind regards,
We-Vibe Customer Care
The We-Vibe Tango X is the worst…
The We-Vibe Tango X is the worst vibrator I’ve ever had. Significantly worse than 20$ vibrators. A far stretch from the claim of ‘most powerful vibrator’. Wouldn’t reccomend to anyone.
29 juni 2025
Svar från We-Vibe
Hello,
Thank you for taking the time to leave a review.
We are sorry to hear that you are not completely satisfied with your device.
This device is included within our current Pleasure Guarantee promotion.
We-Vibe customers can shop for sex toys risk-free thanks to our 100 Day Pleasure Guarantee. If a sex toy you’ve bought from our official We-Vibe online shop doesn’t enhance your sexual happiness, then we’ll give you a voucher to use on an alternative product. Just head to our warranty page, fill out the form and select ‘100 Day Pleasure Guarantee' in the subcategory field. Our Customer Care Team will be happy to help.
You can find the form here: https://www.we-vibe.com/us/satisfaction-guaranteed
Kind regards,
We-Vibe Customer Care
Amazing quality
Amazing quality and long lasting products, attentive and friendly customer service, easy to navigate website and fast discreet delivery:)
7 oktober 2025
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.